Job Description

Work Period: July 2026 to December 2026  

Location & Schedule: This is a full-time, 40-hour-per-week position with a minimum of 3 per week onsite in Needham, MA with the remaining days worked remotely. There is no relocation or housing assistance for this position.

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast.

This role: As a key member of the Shark Brand Marketing team, you will support products across beauty and home categories by contributing to creative, social-first marketing initiatives and supporting product launches that build brand awareness and consumer engagement. You will gain hands-on experience in campaign planning, influencer and creator engagement, sampling strategy, event support, and sales enablement while collaborating closely with cross-functional teams to execute insight-driven, culturally relevant programs. This fast-paced, collaborative role is ideal for someone eager to learn, passionate about consumer behavior and marketing, and excited to contribute to a globally recognized brand.

Here are some of the EXCITING things you’ll get to do:

• Coordinate consumer research activities to gather actionable insights for product development and marketing
• Review and provide feedback on marketing collateral across retailer, web, and social platforms to ensure brand alignment
• Create and update packaging, instruction manuals, and quick start guides, collaborating cross-functionally for approvals
• Analyze the competitive landscape and support the development of strategic marketing plans
• Manage product samples for photoshoots, PR initiatives, and media events to support key marketing moments
• Prepare for and participate in team meetings and executive reviews, contributing to cross-functional alignment
• Maintain and update category databases such as NPD to support data-driven decision making
• Support the day-to-day management of external agencies, ensuring timely and effective deliverables
• Brainstorm and pitch creative ideas that push boundaries and enhance campaign effectiveness
• Contribute to various team responsibilities and special projects as assigned
• Learn and apply SharkNinja’s unique corporate processes and internal systems to support your day-to-day work
• Explore and analyze digital-first marketing campaigns and activations, including trends across categories such as indoor cooking and beverages
• Demonstrate understanding of our business by analyzing SKU assortments and identifying growth opportunities
• Investigate and evaluate white space opportunities and competitor products to inform innovation strategy

 ATTRIBUTES & SKILLS:

• Education: Must be currently enrolled in an associate's, bachelor’s, master’s, or doctorate program, or have graduated within the past year
• Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Needham, MA
• Prior internship or professional experience on a Brand Marketing or Brand Management team is strongly preferred
• Embraces change, collaborates well, has an open mind and passion to learn
• Thrives in a fast-paced environment
• Ability to prioritize tasks across multiple teams and programs
• Excellent communication (oral and written) skills
• Keen attention to detail and organization
• Analytical mindset and adeptness in problem-solving
• Curious, creative and flexible with demonstrated ability to work in a fast-paced environment
• Motivation to work independently and as part of a team
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Embodies SharkNinja's success drivers:
  • Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing
  • Progress over Perfection – Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
  • Details Make the Difference – Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
  • Winning is a Team Sport – Ability to develop strong cross-functional relationships
  • Communicate for Impact – Strong communication skills – ability to deliver effective presentations to all levels of management

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!

Job Description

From the company that brought you the Ninja CREAMi and Shark FlexStyle, SharkNinja is on a mission to redefine how consumers experience everyday products. We build breakthrough innovations by obsessing over the details of the consumer experience, from how a product performs, feels, sounds, looks, tastes and smells to whether it solves a meaningful problem in consumers’ lives.

We’re looking for a curious, technically grounded Sensory & Consumer Insights Analyst to join our Insights team and work across both Shark and Ninja. This hybrid role sits at the intersection of sensory science, consumer research and new product development, combining scientific rigor with consumer understanding to help teams create differentiated, 5 star product experiences.

What You’ll Do

• Own sensory science and product experience research across Shark and Ninja, independently designing and executing sensory studies including descriptive analysis, discrimination, preference, ranking and scaling; managing trained and semi trained panels; establishing sensory attributes and benchmarks; and leveraging sensory software such as Compusense, EyeQuestion, RedJade, FIZZ or similar platforms to analyze experiences including taste, texture, aroma, sound, tactile feel and ergonomics.
• Design and execute qualitative and quantitative consumer research including product testing, IHUTs, surveys, focus groups and one on one interviews; independently developing research tools, analyzing consumer feedback and identifying the needs, behaviors and product experiences that drive preference, satisfaction and purchase.
• Connect sensory science with the consumer voice to drive better product decisions, integrating objective sensory measurement, consumer perception and business context to identify what consumers notice, what matters most and what specifically needs to change; translating complex findings into clear recommendations for Product Development, Engineering, Culinary, Design and Marketing teams.

What We’re Looking For

• Strong technical foundation in sensory science, experimental design and sensory methodologies, with the ability to independently determine and execute the right approach for the business question.
• Experience with sensory and consumer research software such as Compusense, EyeQuestion, RedJade, FIZZ, SIMS, XLSTAT or similar platforms, with working knowledge of statistical analysis.
• Experience designing and executing consumer qualitative and quantitative research, with the ability to connect technical product measurements to consumer perception, preference and behavior.
• Strong analytical and storytelling skills, with the ability to translate complex findings into simple, actionable product recommendations for technical and non technical audiences.
• A hands on, curious and agile mindset, comfortable working directly with products and consumers in a fast paced development environment where priorities evolve quickly.

Qualifications

• Bachelor’s degree or higher in Sensory Science, Food Science, Consumer Science, Psychology, Behavioral Science, Statistics, Market Research or a related discipline.
• 2 to 5 years of experience in Sensory Science, Sensory & Consumer Insights, Consumer Product Research, Product Experience Research or a related field.
• Hands on experience independently designing and executing sensory studies is required.
• Experience with CPG, food and beverage, appliances, beauty, personal care, household products or other consumer product industries preferred.
• Experience conducting consumer research and moderating interviews, focus groups or other qualitative research strongly preferred.

Job Description

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. 

AI at SharkNinja 

At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. 

Overview 

The Performance Marketing Analyst is a critical role as a part of an integrated SharkNinja analytics & media team and essential in driving the profitable growth of the business. You will collaborate to maintain the strategy, development, and execution of paid marketing campaigns across the SharkNinja portfolios. 

You'll coordinate with other channel owners on the Digital Media team as well as other departments such as Digital Experience, Brand, Product Marketing, Research and UX,  Finance and more to keep activations collaborative, organized, on schedule and impactful to the growth of the SharkNinja brands. 

This is an excellent position for a Paid Media Analyst looking to grow their skills in performance marketing and optimization in a fast-paced, results-oriented environment and a blue-sky mentality. 

Responsibilities 

• Drive day-to-day analysis of paid campaigns to meet overall ROAS targets and revenue goals 

• Identify and recommend opportunities that challenge the norm to drive more efficient customer acquisition search, social and affiliate. 

• Co-create best in class campaign strategy with the Media Team, that will maximize SharkNinja ROI as well as deliver education and innovation to the business. 

• Collaborate cross-functionally to integrate paid campaigns with omni-channel strategy and plans. 

• Provide reporting and insights on all campaigns and forecasting for new product launches. 

• Manage timelines, budgets, forecasts, billing, and deliverables with key partners and agencies. 

Requirements 

• Bachelor's degree 

• Positive, professional, enthusiastic, and team-oriented attitude 

• 2-3 years of analytics or paid media experience, with a strong preference for performance analytics experience, either at a brand or an agency 

• Proactive, resourceful, and driven problem solver. Able to analyze data to find unique and insightful ways to help improve campaign efficiencies and grow the business 

• Attention to detail and ability to multi-task. Must be organized, proactive and able to work in a fast-paced, dynamic environment 

• Experience in SQL and Google Analytics 

• Fluency with Microsoft Office Suite/Excel a must. 

Job Description

Work Period: September 2026 through December 2026

Location & Schedule: This is a full-time, 40-hour-per-week position with 5 days per week onsite in Needham, MA.  There is no relocation or housing assistance for this position.

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast.

This role: As a Product Design Engineering Co-op on the Ninja team, you will join a passionate team of product innovators driving Ninja products from early concept through market launch. This design engineering role is ideal for someone who loves to sketch, model in CAD, build, test, and iterate, with the consumer always at the center of every decision. You will be hands-on with mechanical design, developing and refining concepts into robust, manufacturable solutions. Working across the full product lifecycle, you will collaborate closely with industrial design, electrical engineering, marketing, and manufacturing partners to transform insights into elegant, viable, and exciting products. If you are a creative thinker, curious builder, and motivated problem solver who enjoys turning real-world challenges into tangible design solutions, this could be the perfect fit for you.

 Here are some of the EXCITING things you’ll get to do:

• Develop and refine new product concepts using a user-centered approach, balancing ergonomics, performance, manufacturability, and mechanical feasibility
• Collaborate closely with cross-functional partners to translate established concepts into functional, consumer-ready solutions
• Lead and contribute to design studies and technical investigations to resolve mechanical, usability, and performance challenges
• Build, test, and iterate quick-turn, low-fidelity prototypes, using hands-on experimentation and user testing to inform design decisions
• Approach everyday engineering and design challenges with curiosity and resilience, continuously refining solutions to drive innovation and product excellence

 ATTRIBUTES & SKILLS:

• Education: Must be currently enrolled in an associate’s, bachelor’s, master’s, or doctoral program, or have graduated within the past year
• Must be able to work a full-time, 40-hour-per-week schedule with 5 days onsite in Needham, MA
• Must have strong experience with CAD software (SolidWorks, Creo, or Rhino)
• Must have strong experience using basic prototyping tools (3D printing, shop competency)
• Strong communicator able to clearly convey ideas, design intent, and technical solutions to both technical and non-technical audiences
• Solid intuition for mechanical engineering and physics fundamentals, with the ability to apply these principles to product design, ergonomics, and human-centered engineering challenges
• Analytical and detail-oriented, with a creative mindset for identifying risks, solving problems, and refining designs throughout development
• Demonstrates intellectual curiosity, a hands-on approach, and a commitment to developing elegant, innovative solutions that balance technical rigor with user needs
• Comfortable managing multiple projects and priorities, with the flexibility to adapt as requirements evolve while maintaining focus on overall design objectives
• Passionate about user-centered product design, with an appreciation for the relationship between form, function, and performance
• Hands-on experience building physical prototypes using a range of materials such as plastics and metals, with familiarity working in machine shop or lab environments
• Basic understanding of electronics and components commonly used in small appliances, including motors, sensors, and PCBAs, is a plus
• Experience with rapid prototyping platforms such as Arduino, Raspberry Pi, or similar development kits is advantageous
• Embodies SharkNinja's success drivers:
  • Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing
  • Progress over Perfection – Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
  • Details Make the Difference – Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
  • Winning is a Team Sport – Ability to develop strong cross-functional relationships
  • Communicate for Impact – Strong communication skills – ability to deliver effective presentations to all levels of management

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!

Job Description

Work Period: September 2026 to December 2026

Location & Schedule: This is a full-time, 40-hour-per-week position with 5 days per week onsite in Needham, MA.  There is no relocation or housing assistance for this position.

Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast.

This role: As a Mechanical Engineering Co-op, Wearable and Biomedical Devices at SharkNinja, you will work alongside a world-class group of engineers working on wearable, biosensing, and medical device technologies within our Shark skincare space. This role offers hands-on experience across the full product lifecycle, including prototyping, testing, data analysis, and refinement of devices that integrate sensors, embedded hardware, and user-centered design. You will contribute to the development of systems that measure and interpret physiological signals such as ECG, PPG, EMG, temperature, motion, and impedance, applying core concepts in biomechanics, signal processing, and control systems. This role provides hands-on exposure across the full product lifecycle, from early concept development and prototyping through testing, refinement, and validation. You will support the design and evaluation of sensor-enabled systems, contribute to data-driven engineering decisions, and collaborate across disciplines to deliver solutions that balance performance, usability, and reliability. If you are motivated by applying engineering fundamentals to real-world health and wellness challenges and want to help shape the future of how people interact with technology on and around the body, this could be your next role.

Here are some of the EXCITING things you’ll get to do:

• Support research, ideation, and exploration of wearable and biomedical product opportunities within the Shark skincare space (like Shark CryoGlow)
• Apply knowledge of biomechanics, signal processing, or control systems to real-world engineering challenges
• Support the collection, interpretation, and analysis of physiological and system-level data to inform design and performance decisions
• Work with sensor-enabled systems and data acquisition platforms to help evaluate functionality and user experience
• Use MATLAB and or Python to analyze data, visualize trends, and support the development of analytical tools and models
• Participate in design discussions and technical reviews, considering principles of safety, usability, and reliability throughout development
• Gain exposure to materials and components intended for skin-contact and body-worn applications, with an emphasis on user comfort and performance
• Collaborate cross-functionally with engineers, designers, and product partners to align technical insights with user needs
• Develop an understanding of the user journey and the role of data-driven design in creating intuitive, trustworthy health-focused products

 ATTRIBUTES & SKILLS:

• Education: Current student in a related bachelor's, master’s, or doctorate program, or has graduated from such a program within the past year
• Coursework or project experience in biomechanics, signal processing, or control systems
• Must be able to work a full-time, 40-hour-per-week schedule with 5 days per week onsite in Needham, MA
• Familiarity with physiological signals (e.g., ECG, PPG, EMG, temperature, motion, impedance) and basic signal processing concepts
• Working knowledge of MATLAB and/or Python for data analysis, visualization, and algorithm development
• Strong understanding of mechanical engineering/physics fundamentals including thermodynamics, fluid mechanics, and mechanical design
• Understanding of medical device design principles, including safety, usability, and reliability
• Solid analytical skills, attention to detail, and relentless drive to identify potential problems and take responsibility for their resolution
• Intellectual curiosity and creativity, strong first principles thinking, positive can-do attitude, and proven ability to deliver robust, elegant, and innovative solutions to complex design challenges
• Willingness to roll up sleeves and dive into hands-on development and testing workstreams
• Ability to communicate with both technical and non-technical colleagues  , effectively, and concisely
• Comfortable multitasking and responding quickly to shifting priorities without losing sight of longer-term projects
• Passionate about product design & function
• Can identify, solve, implement and verify technical solutions autonomously and as part of a team
• “Hands-on” experimental testing of some sort, either in the workshop or in a science context
• Experience with Developer kits such as Python, Arduino, Raspberry Pi is desirable
• Experience with biocompatible materials, electrodes, or skin-contact sensors is preferred
• Embodies SharkNinja's success drivers:
  • Rarely Satisfied – Adopt a “no delays” mentality in delivering against market needs/timing
  • Progress over Perfection – Make quick, daily progress and continuously adapts to achieve results rather than requiring perfect planning
  • Details Make the Difference – Can coordinate timelines & deliverables to ensure accuracy and consistency across all consumer-facing materials
  • Winning is a Team Sport – Ability to develop strong cross-functional relationships
  • Communicate for Impact – Strong communication skills – ability to deliver effective presentations to all levels of management

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!

Job Description

The Senior Consumer Insights Analyst will lead quantitative and qualitative research to support SharkNinja’s development of 5-star products. The ideal candidate will be naturally inquisitive, have strong project management skills, is empathetic and curious, has hands on consumer research experience and demonstrates strong strategic and critical thinking skills. They will work cross-functionally with a wide variety of data sources and stakeholders including R&D, Engineering, Brand, and Product Development.  This is an onsite role at our Needham, MA headquarters.

Essential Functions:

• Develop research plans and conduct qualitative and quantitative customer research for trends, insights, and new product development. Develop own research guides and build project-based surveys.
• Assist in the development, management, and execution of research plans and within established budget guidelines.
• Translate feedback, including latent needs and dissatisfaction, into innovation recommendations. 
• Identify potential unmet customer needs that form the basis for new product/feature offerings. Listen with empathy, observe – seeing the non-obvious, to guide very early product development.
• Collaborate and plan customer research strategies and manage internal and external resources to successfully deliver on plans.
• Operates autonomously and as a Subject Matter Expert within the consumer insights team.
• Expertly synthesizes insights to communicate the bigger picture with a focus on strategic influence.

Desired Skills and Experience:

• Thrives in a hands-on, dynamic, agile environment.
• Nimble with early-stage product development, taking a broader “consumer & business” stand to define new product directions with multifunctional partners.  
• Effectively manages shifting priorities and resources. Understands that not all paths are defined and leverages his/ her experience to create” and add value.
• Proficiency with consumer insight methodologies across Qualitative and Quantitative fields, with thought leadership to design new/creative methodologies to advance insights
• Demonstrates empathy and patience to adapt style to his/her audience.
• Attention to details and able to grasp the big picture.
• Adept at presenting complex findings in an easy to understand and actionable way.
• Builds understanding and trust with others by meeting commitments.
• Identifies the needs & expectations of others (personal & business) and acts upon them.
• Leverage strong organizational and analytical skills to synthesize information from various sources focusing on relevancy and impact opportunity.
• Effectively represents/balances the customer perspective when providing insight and recommendations to improve customer experience.
• Confidence presenting insights and actions to stakeholders throughout the organization, including leadership. 

Qualifications:

• Minimum of a Bachelor’s degree with a focus on Marketing, Psychology, or applicable quantitative discipline.
• 3-5 years of consumer research experience in both qualitative and quantitative research (Market Research Position).
• Exposure to the CPG industry preferred.
• Required: training and experience on moderating focus groups and one-on-one interviewing

Job Description

The Manager, Media Operations owns the execution and optimization of SharkNinja's Demand Acceleration Platform, ensuring paid media campaigns launch accurately, measure consistently, and operate within global standards.

This role is the operational owner for media, analytics, technology, and agency teams across campaign trafficking, naming conventions, data quality, tagging standards, reporting readiness, and workflow design. The ideal candidate is highly organized, detail-oriented, analytically minded, and brings a point of view on how world-class media operations enable faster decision-making and stronger business results.

This is a hands-on role accountable for the operational layer end to end — the standards themselves, not just adherence to them.

Responsibilities

Media Operations & Campaign Execution

• Own campaign setup, trafficking, QA, and launch processes across major media platforms.
• Define and enforce naming conventions, campaign taxonomies, tracking requirements, and media standards.
• Approve campaigns prior to launch and resolve issues before they impact performance.
• Direct agency and platform teams through launch, tracking, and reporting issues to resolution.
• Own documentation, templates, creative specifications, and operational resources.

Data Quality & Measurement

• Own implementation and maintenance of taxonomy standards across platforms.
• Manage campaign tracking, UTMs, tags, and pixels, holding the bar on data quality and consistency.
• Lead investigation of data discrepancies and drive resolution with analytics teams.
• Own accurate campaign metadata supporting reporting, attribution, and financial reconciliation.
• Ensure measurement readiness for dashboards, experiments, and reporting initiatives.

Process Management & Operational Excellence

• Own workflows from campaign intake through launch and reporting.
• Set and maintain SOPs, checklists, and process documentation.
• Define and manage operational service levels, holding the function to launch timelines.
• Drive efficiency gains through templates, automation, and streamlined processes.
• Lead continuous improvement initiatives and set operational best practices.

Brand Safety & Compliance

• Own implementation of brand safety and suitability controls across platforms.
• Manage verification tools and compliance requirements.
• Own documentation for tracking governance, privacy requirements, and platform updates.
• Assess and escalate risks with a recommended course of action.

Cross-Functional Collaboration

• Partner with media planning, investment, analytics, creative, finance, and regional media teams.
• Manage agency and vendor partners against operational requirements.
• Represent media operations in project forums on operational readiness, campaign launches, and process improvements.
• Serve as the accountable owner for day-to-day media operations.

What You'll Bring

Qualifications

• 5+ years of experience in media operations, ad operations, digital marketing, media activation, marketing analytics, or a related field.
• Deep working knowledge of digital advertising platforms such as Google Ads, Meta, Amazon, TikTok, DV360, CM360, or similar.
• Command of campaign trafficking, tracking parameters, pixels, tags, and measurement fundamentals.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Comfortable working with data and identifying inconsistencies or operational issues.
• Strong communication and collaboration skills, including the ability to influence without authority.
• Fluent in German and English, French is a plus.

Preferred Qualifications

• Experience owning paid media operations in an agency, retailer, brand, or technology environment.
• Familiarity with Google Analytics, GA4, Looker Studio, Tableau, Power BI, or similar reporting tools.
• Experience with tag management solutions such as GTM or Tealium.
• Track record of workflow automation, AI-enabled processes, or operational improvement.
• Platform certifications in Google, Meta, Amazon, TikTok, or related technologies.

Success Metrics (First 12 Months)

• Campaign Execution: 95%+ launch and QA adherence across the portfolio; on-time activation sustained as a managed standard.
• Data Quality: Taxonomy compliance above 95%; discrepancy resolution within owned SLAs.
• Operational Excellence: SOPs adopted across the operating group with measurable workflow efficiency gains.
• Cross-Functional Partnership: Recognized as the accountable operations partner across media, analytics, and finance.
• Continuous Improvement: 3–5 workflow enhancements or automations delivered.

Job Description

Manager, Engineering — Robotics

SharkNinja | Needham, MA (on-site)

Robots that clean people's homes have to work every single day, in every kind of house, without being babysat. That's a hard engineering problem, and it's yours.

You'll lead a multidisciplinary team — mechanical, electrical, firmware/controls, and systems engineers — building the next generation of autonomous products in our robotics portfolio. Concept to mass production, at pace, with prototypes on your bench.

What you'll own

The system. Full ownership of robotic system design across mechanical, electrical, and embedded/controls — through concept, CAD/CAE, prototyping, V&V, and into mass production.

The integration. Sensors (LiDAR, cameras, IMUs, cliff and bump), actuators and motors, batteries, and embedded electronics brought together into one reliable machine, and the system-level testing that proves it.

The team. Hiring, developing, and stretching a group of A-players toward what they actually want their careers to be.

The tradeoffs. Continuous improvement of designs for cost, manufacturability, quality, reliability, and consumer value — applying tolerance stack-up, DFM/DFA, and electromechanical assembly judgment for high-volume production.

The connective tissue. Working seamlessly with our UK and China product development teams and with executive leadership so good ideas survive the trip to production.

What you bring

• 6+ years in product development, robotics, or a related field — ideally somewhere fast-paced and startup-like
• A record of shipping robust, elegant solutions to hard engineering problems, leading projects, and mentoring engineers
• Product execution experience in consumer products or consumer robotics
• Strong mechanical engineering and physics fundamentals: mechanical design, kinematics, dynamics, fluid mechanics
• Working command of robotics fundamentals — sensing, actuation, motion planning, controls, embedded systems — enough to guide and evaluate a technical team
• Hands-on familiarity with electronics, test equipment, and robotics components: sensors, motors, motor drivers, batteries, PCBAs, embedded controllers
• Excellent CAD skills
• BS, MS, or BA in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or similar)

Strong plus: embedded firmware, controls algorithms, or robotics software stacks (motion control, SLAM/localization, sensor integration).

How you work

You break complex problems down to first principles, build a plan, and execute fail-fast — progress over perfection. You chase down potential problems before they surface and take ownership of fixing them. You explain technical work clearly to non-technical colleagues. You argue for your ideas hard, and you let your ideas get argued with.

This role is on-site in Needham, MA — the work is hands-on with product and prototypes.

Job Description

From the company that brought you the Ninja Creami and Shark FlexStyle, SharkNinja is on a mission to redefine the way consumers experience everyday household products. As a global product design and technology leader, we’ve built billion-dollar brands through relentless innovation and consumer obsession. Our portfolio spans Cleaning, Cooking, Food Preparation, and other categories like Home Environment and Beauty—disrupting industries and delivering 5-star rated solutions to households worldwide. 

We’re seeking an exceptional Consumer Insights Manager to join our high-performance team and make a massive impact. You’ll play a critical role in ensuring the consumer’s voice is at the center of every decision and be the driving force behind innovations that shape the future of our industry.  

At SharkNinja you’ll not only work on products that revolutionize households but also grow in a culture of high performance and innovation. Your insights will directly shape the future of our products, ensuring the consumer always comes first. If you’re ready to lead with confidence, influence at the highest levels, and make a difference every single day, we’d love to hear from you. Apply now and help us create what’s next! 

Key Responsibilities 

• Shape Strategy at the Top: Present complex insights to SharkNinja executives, including the CEO, CCO, and EVPs, using expert storytelling to influence product development and marketing strategies. 

• Be the Consumer Advocate: Identify unmet needs, observe the non-obvious, and guide early-stage product development to create groundbreaking innovations. 

• Drive Innovation: Translate consumer feedback, including latent needs and dissatisfaction, into actionable recommendations that transform product features and offerings. 

• Lead with Expertise: Operate autonomously as a Subject Matter Expert in consumer insights, synthesizing complex data into a clear, strategic narrative. 

• Own Research Execution: Develop, manage, and execute research plans, ensuring they align with budgets and organizational goals. 

• Develop an Unstoppable Team: Set up your team for success, and cultivate their ongoing growth and development. 

Desired Skills and Experience 

• Insights Mastery: Deep expertise in qualitative and quantitative methodologies, with a track record of designing innovative research approaches. 

• Executive Presence: Confidence and clarity when presenting insights to senior leaders, driving alignment across stakeholders. 

• Early-Stage Vision: Experience shaping product directions in early development phases, balancing consumer needs with business opportunities. 

• Strategic Mindset: Ability to balance big-picture thinking with attention to detail, synthesizing data from various sources into actionable strategies. 

• Adaptability: Thrives in fast-paced, ambiguous environments, leveraging experience to create paths forward where none exist. 

• Mentorship: Proven track record of cultivating talent, invested in team success and fostering the team’s accountability 

• Active Listener and Clear Communicator: Fosters teamwork, builds trust, clearly communicates insights—data and impact—and drives product improvements and marketing strategy based on consumer feedback and market needs. 

• Time Management: Ability to set the team’s direction to deliver on business asks as well as own research deliverables from end to end 

Qualifications 

• Required: Willingness to be in-office 3 days a week to foster collaboration and impact.  

• Bachelor’s degree in Marketing, Psychology, or a relevant quantitative field. 

• 5–10 years of consumer research experience, with CPG industry experience preferred. 

• Expertise in methodologies such as Concept Testing, TURF, Pricing Sensitivity Studies, and Packaging Tests. 

• Proven ability to moderate focus groups and conduct one-on-one interviews. 

• Experience with IHUTs and online/in-store shelf assessments. 

At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET 

• Lead us to be “RARELY SATISFIED”  

• Make things better each day; “PROGRESS OVER PERFECTION” 

• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE” 

• Deliver something great; “WINNING IS A TEAM SPORT” 

• Be clear and honest, “COMMUNICATING FOR IMPACT”  

Job Description

Position Overview

This is a leadership role owning quality and product excellence strategy across new product development. This role sits at the intersection of consumer satisfaction, product quality, and commercialization, and carries end-to-end accountability for the 5-star standard — from the earliest stages of development through to launch readiness and in-market performance — across the full NPD portfolio.

Product Excellence's mandate is simple: every product SharkNinja ships should earn and sustain 5 stars. Today, that standard is not universally met, and closing the gap requires a leader who will build and direct a team that champions the consumer, challenges the organization, and holds the line on excellence with no compromise.

This role requires both a challenger and a connector, operating at senior stakeholder level. You will set the strategic agenda for the consumer voice across the NPD portfolio, direct Engineering, Product Development, and Marketing leadership toward resolution of design and quality risk, and ensure the commercial and operational levers are aligned to deliver High Rate of Sale and consumer satisfaction in home.

You will lead a team operating across Engineering, Product Development, and the broader Product Excellence organization — setting the standards for predictive modeling against consumer validation data, lessons learned, and market data, and directing the structured testing, regulatory, and DFMEA processes that underpin every launch. You are accountable for ensuring issues are found before the consumer does, and that every product leaving the NPD pipeline earns its 5 stars across the entire portfolio, not on a program-by-program basis.

You report into the VP, Product Integrity, sit on the extended leadership team for Product Excellence, and work in close partnership with Engineering and Product Development leadership across the NPD portfolio. You will manage and develop a team of quality/product excellence managers and analysts, and represent the function in senior cross-functional and executive forums.

Key Responsibilities

5-Star NPD Standard — Portfolio Ownership

• Own and direct the 5-star standard across the entire NPD portfolio — setting the bar, and holding Engineering, Product Development, and Marketing leadership accountable when trajectories fall short.
• Maintain portfolio-level visibility of quality risk, report status and escalations to executive leadership, and make the call on whether a product is on track to hit the 5-star threshold at launch.
• Bring a structured, evidence-based perspective to every build review, and drive the organization toward specific, actionable improvements rather than simply flagging issues.
• Build, mentor, and develop a team of managers/analysts to execute this standard consistently across programs.

EB0 and Pre-MP VEGA Hacks — Program Leadership

• Set the standard for quality input into EB0 build reviews across the portfolio, ensuring product excellence requirements are visible and tracked from the earliest engineering build on every program.
• Direct and scale Pre-MP VEGA Hacks across the organization — establishing the operating model for structured hack sessions that identify and resolve quality and consumer experience issues before mass production lock.
• Ensure findings from EB0 and Pre-MP activities are documented, tracked to resolution, and institutionalized into engineering and design process improvements, not just resolved program-by-program.

Predictive Modeling for 5-Star Performance — Capability Ownership

• Own the predictive modeling capability used to forecast in-market rating performance at each build stage, and direct the team building and refining these models across programs.
• Ensure consumer-validated results are translated into structured, prioritized recommendations for Engineering, Product Development, and Marketing leadership, and drive alignment on what needs to change and why it matters to the consumer.
• Set the standard for tracking model accuracy over time, and drive continuous improvement of the methodology as new consumer data outcomes become available.

Testing Plan, Safety, Regulatory, and Certification Delivery — Cross-Functional Direction

• Own the connection between NPD programs and safety, regulatory, and certification delivery, ensuring all products meet required standards for every market they will launch in.
• Partner at a senior level with Engineering, Testing, and external test labs to ensure safety testing is planned, executed, and closed out on time, escalating and resolving issues before they become program blockers, and building organizational capability to prevent recurrence.

Pre-TRA Goodness — Quality Governance

• Own the quality and completeness of DFMEA governance ahead of TRA across the portfolio, ensuring all design failure modes are identified, assessed, and have credible mitigation actions in place before each gate.
• Set the expectation and hold Engineering leadership accountable for DFMEAs that reflect real-world consumer use, not just theoretical design intent — driving rigor and depth, not box-ticking, across the organization.
• Establish the tracking and governance process for open DFMEA actions through to closure, ensuring nothing is carried forward into TRA without a clear resolution plan and owner.

Who You Are

Required

• 8+ years of experience in product quality, product development, or a related engineering or consumer insights function — ideally within consumer electronics or home appliances — including experience leading and developing a team.
• Deep working knowledge of DFMEA methodology, with a track record of setting and raising DFMEA quality standards across an organization, not just reviewing individual submissions.
• Strong familiarity with safety testing, regulatory standards, and certification processes across at least one major market (e.g., US, EU, UK), with the judgment to direct decisions at a portfolio level.
• Analytical and data-literate — experienced working with IHUT data, building structured outputs, and directing others in translating findings into engineering recommendations.
• Proven ability to influence and challenge senior stakeholders and executive leadership constructively, with evidence rather than opinion.
• Structured and organized at scale, with the ability to direct multiple NPD programs simultaneously through a team, without dropping quality rigor on any of them.
• Demonstrated people leadership experience — hiring, developing, and managing managers and/or individual contributors.

Strongly Preferred

• Experience owning or scaling VEGA hack sessions or equivalent structured pre-production quality events across a portfolio or organization.
• Experience building, applying, and directing teams that develop predictive quality models from consumer research or IHUT data.
• Claims development experience, with an understanding of substantiation requirements and the interface between testing, legal, and marketing.
• Multi-market regulatory knowledge across consumer electronics or home appliance categories.
• Experience representing a quality or product excellence function in executive-level forums.