Shield AI is hiring a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems. 

Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures. 

The Field Solutions Engineer will translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into credible, technically feasible Hivemind solution concepts. This includes supporting customer discovery, technical briefings, demonstrations, RFIs, RFPs, white papers, technical interchange meetings, and customer-specific solution development. 

Success requires technical credibility, strong communication, product truth, and the ability to connect Hivemind’s autonomy capabilities to real customer missions across varied operational environments. 

Shield AI is hiring a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems. 

Hivemind enables autonomous operation across complex mission environments, allowing aircraft and other robotic systems to perceive, decide, coordinate, and execute with reduced operator burden. This role will serve as a customer-facing technical expert for Hivemind, helping defense and security customers understand how autonomy can solve operational problems, improve mission outcomes, and integrate into existing and future force structures. 

The Field Solutions Engineer will translate customer mission needs, CONOPs, operational constraints, and platform integration considerations into credible, technically feasible Hivemind solution concepts. This includes supporting customer discovery, technical briefings, demonstrations, RFIs, RFPs, white papers, technical interchange meetings, and customer-specific solution development. 

Success requires technical credibility, strong communication, product truth, and the ability to connect Hivemind’s autonomy capabilities to real customer missions across varied operational environments. 

Shield AI is seeking a Manager, Global Real Estate to lead portfolio strategy, site selection, transactions, lease administration, occupancy planning, and portfolio analytics across a rapidly growing global footprint. This role will create the disciplined portfolio-management capability required to align physical infrastructure with business growth, workforce demand, financial stewardship, and operational readiness. 

This is a hands-on role for a commercially astute leader who can move from long-range portfolio strategy to transaction execution and detailed lease or occupancy analysis. The successful candidate will build a reliable global portfolio fact base, lead external advisors, translate ambiguous business demand into clear real estate recommendations, and guide decisions that create long-term financial and operational commitments. 

• Act as Test Director for system-level integration and flight test campaigns of Hivemind Mission Autonomy on small UAS and external platforms 
• Own test readiness decisions, including entry/exit criteria for lab, simulation, ground, and flight test phases 
• Plan, direct, and execute fly–fix–fly test campaigns, ensuring rapid iteration while maintaining disciplined configuration control and safety 
• Define and enforce test strategy, including system-level verification and validation, test phasing, and prioritization of objectives 
• Direct cross-functional test execution, coordinating across various engineering disciplines and test operators. 
• Determine test infrastructure requirements, including SIL, HIL, simulation environments, flight test assets, and automated test pipelines 
• Approve and oversee test procedures, test cards, and execution plans, serving as the final authority during test conduct 
• Define performance metrics and success criteria, ensuring test data is actionable and traceable to requirements and mission outcomes 
• Lead flight test risk assessments, hazard analyses, and mitigation planning; enforce safety-of-flight discipline during operations 
• Serve as primary test interface to internal leadership, customers, and external stakeholders, providing clear reporting on test progress, results, and risks 
• Establish test standards, SOPs, and best practices aligned with industry and DoD DT&E/OT&E expectations 
• Document test results, anomalies, corrective actions, and lessons learned, driving continuous improvement across autonomy flight test efforts 
• Support travel to test sites, customer events, and integration activities as required 
• Perform other duties as assigned 

• B.S. degree in a STEM discipline (Aerospace Engineering, Software Engineering, Computer Engineering, or related field) 
• 7+ years of experience in system integration and test, including SIL, HIL, simulation, and flight test environments 
• Demonstrated experience leading test execution, including authority over test conduct, readiness, and risk decisions 
• Strong background working cross-functionally with systems engineering, software, hardware, safety, and program management teams 
• Highly organized and methodical, with the ability to manage complex, fast-paced test campaigns 
• Strong written and verbal communication skills, including briefing technical status to leadership and customers 
• Demonstrated integrity, accountability, and commitment to high standards while fostering a collaborative, respectful team environment 

• Working knowledge of DoD DT&E and OT&E processes and documentation expectations 
• Direct experience with small UAS, autonomy, or robotic flight test operations 
• Prior role as Test Director, Test Conductor, or Lead Flight Test Engineer 
• Experience operating within DoD software and hardware laboratories or government flight test ranges 
• Familiarity with safety-of-flight processes, hazard analysis, and configuration control in flight test environments 

$170,000 - $250,000 a year

As a Staff Flight Test Engineer / Test Director, you will serve as the end-to-end Test Director for the integration, verification, and flight test of Hivemind Mission Autonomy on small Unmanned Aircraft Systems (UAS). You will own the technical direction, execution, and readiness of test campaigns, applying a fly–fix–fly methodology to rapidly mature autonomy capabilities from simulation and lab environments through flight. 

In this role, you are the single technical authority for test execution—responsible for determining test readiness, directing test conduct, managing risk, and ensuring data-driven decisions throughout development and flight test operations. You will lead cross-functional teams across engineering, safety, and program management, aligning stakeholders around clear objectives, disciplined execution, and continuous learning. 

• Deploy with customers on site globally, with a minimum expectation of 50% travel, to support installation, configuration, validation, training, troubleshooting, and sustainment of Hivemind products. 
• Become an expert user of the Hivemind Enterprise software stack, autonomy modules, deployment tooling, supported configurations, and diagnostic workflows. 
• Execute and improve deployment runbooks covering software install, version/configuration validation, licensing or provisioning status, pre-mission checks, log readiness, and acceptance steps. 
• Provide hands-on technical support to customer operators, maintainers, partners, and internal field teams during deployment, test, training, demonstration, and sustainment windows. 
• Capture and organize field evidence for triage, including logs, telemetry, recorded data, screenshots, version/configuration state, asset context, operator notes, mission phase, and environmental constraints. 
• Drive issues through the support flow: intake, severity assessment, ownership, workaround or fix delivery, customer-safe status, closure, and learning loop. 
• Convert recurring field issues, workarounds, customer questions, and training gaps into support tickets, knowledge-base content, known-issue records, runbooks, and product feedback. 
• Partner with engineering, product, program, sustainment, licensing, safety, legal, commercial, and support teams to route issues to the right owner for seamless customer support.Support root-cause investigation and corrective-action validation by reproducing issues, collecting field context, testing updates, and confirming fixes or workarounds. 
• Support Field Service Representative-style obligations when required by contract, including on-site support posture, issue intake, operator assistance, troubleshooting, documentation, escalation, and evidence capture. 

• Deploying Hivemind software and autonomy capabilities during customer integration events, exercises, test campaigns, demonstrations, or operational support windows. 
• Building deployment-to-sustainment handoff packages with supported baselines, configuration checklists, evidence checklists, known issues, escalation contacts, and training material. 
• Standing up a repeatable support flow so field issues move from informal chats and ad hoc engineering asks into a durable support hub, severity model, owner route, and closure loop. 
• Troubleshooting field behavior across software, autonomy, networking, telemetry, configuration, sensors, operator workflows, and customer environment constraints. 
• Creating customer-safe documentation that helps operators and maintainers self-serve routine issues while preserving the right escalation path for mission-critical problems. 

• Bachelor's degree in Engineering, Computer Science, Robotics, Aerospace, or a related technical field, or equivalent practical experience. 
• 5+ years of experience in field engineering, forward-deployed engineering, applications engineering, systems integration, flight test, robotics support, unmanned systems operations, technical operations, customer deployment, or a similar hands-on technical role. 
• Strong technical background in software engineering, systems integration, or autonomy-adjacent systems. 
• Proficiency writing, reading, and debugging modern C++ code. 
• Working proficiency with Python, Bash, or similar scripting for diagnostics, automation, data handling, and field support workflows. 
• Strong troubleshooting skills across Linux or embedded systems, networking, configuration management, logs, telemetry, release packages, sensors or payloads, and operator workflows. 
• Excellent problem-solving, communication, training, expectation-management, and escalation skills in customer-facing environments. 
• Ability to write clear field notes, deployment records, troubleshooting guides, evidence packages, and support updates that engineering and support teams can act on. 
• Willingness and ability to travel at least 50% of the time, including frequent domestic and international travel and multi-week deployments. 
• Ability to operate professionally in lab, flight-test, range, customer-site, and field environments under time pressure. 
• Ability to comply with export-control, security, safety, sensitive-data, customer-site, and mission-specific operating requirements. 

• Experience with autonomy, robotics, defense aviation, unmanned aircraft, deployed defense systems, flight test, payload integration, sensors, operator systems, or edge compute environments. 
• Experience supporting defense, government, allied, or international customers in operational, test, training, or overseas environments. 
• Experience building or scaling a support, field-service, customer-success, sustainment, or applications-engineering function during an early product rollout. 
• Experience with enterprise software deployment, customer support, licensing, provisioning, release management, configuration baselines, or offline/air-gapped operating environments. 
• Hands-on experience with recorded-data analysis, diagnostic tooling, telemetry review, networking tools, system health checks, or support automation. 
• FAA Part 107, military aviation or maintenance background, UAS operator experience, flight-test experience, systems engineering experience, or prior Field Service Representative experience. 
• Experience using GenAI tools to accelerate troubleshooting, documentation, knowledge capture, data review, or support workflow automation. 
• Active or prior security clearance, or eligibility to obtain one when required by program or customer need. 

$150,000 - $230,000 a year

Shield AI builds intelligent systems that protect service members and civilians. Our products include Hivemind autonomy software and V-BAT and X-BAT aircraft, and our teams support customers and operations across the United States, Europe, the Middle East, and Asia-Pacific. 

The Forward Deployed Engineer, Operations & Sustainment is a highly technical, customer-facing role focused on deploying, supporting, and sustaining Hivemind products in real operating environments. This role bridges field deployment, customer operations, technical troubleshooting, training, and sustainment. 

This is a travel-intensive role. Candidates must be willing and able to travel at least 50% of the time, including frequent domestic and international trips, customer-site work, test events, training events, and multi-week deployments as program needs require. 

In this role, you will work directly with customers and internal teams to install, configure, validate, train, troubleshoot, and support Hivemind products. The role requires strong technical judgment, clear customer communication, comfort operating under field pressure, and the discipline to turn field lessons into durable support artifacts: runbooks, supported baselines, evidence packages, known-issue records, escalation paths, customer-safe updates, and product feedback. 

Shield AI is seeking an ambitious, experienced Senior Manager, Revenue Accounting to join our growing Accounting team at one of the fastest-growing technology companies in Defense & Aerospace. This role will lead the end-to-end revenue accounting process, including technical revenue accounting, operational revenue accounting, contract review, monthly close activities, and order-to-cash process design. The Senior Manager will serve as a key revenue accounting leader and cross-functional partner to Legal, Business Development, Revenue Operations, Program Finance, Billing, Collections, and FP&A to ensure revenue is recognized accurately, timely, and in accordance with ASC 606. This role will also help design and scale revenue accounting processes, controls, systems, and workflows to support Shield AI’s continued international growth.