Renewals Specialist
Job Description
SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.
SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at , or follow us on , , and .
At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
As a Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.
Responsibilities
- Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value
- Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities
- Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio
- Monitor and report customers’ product experiences and provide consultation and recommendations to improve performance and success
Requirements:
- 1-2 years of experience in a customer facing role
- Bachelor’s degree or equivalent experience
- Sales, account management or customer success experience, especially in software, a plus
- Strong customer-focus and service orientated
- Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization
- Ability to consult with customers’ remotely or onsite (if needed) at the business operation and technical levels
- Ability to accomplish results working through others
- Hands on, individual contributor and collaborative team player
- Excellent written and oral communication skills, including presentation skills
- Strong analytical and problem-solving abilities
Why you should join the SmartBear crew
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off .
- We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway, Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.
#LI-ONSITE
At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.
We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.
Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.
Senior Solutions Engineer- Test
Job Description
SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.
SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at , or follow us on , , and .
At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
Summary
- Serve as a trusted technical advisor, partnering with enterprise customers to design modern software testing solutions.
- Lead technical discovery, demonstrations, proof of concepts, and solution architecture across SmartBear's testing portfolio.
- Bring deep expertise in software testing, automation, QA practices, and enterprise development workflows.
Product Introduction
SmartBear's software testing portfolio includes TestComplete, ReadyAPI, Reflect, QMetry, and Zephyr, enabling organizations to modernize quality engineering, automate testing, and accelerate software delivery.
About the Role
- Partner with enterprise customers to understand business objectives and technical challenges.
- Lead discovery sessions, demonstrations, workshops, and proof of concepts.
- Consult on modern testing strategies across the SDLC.
- Translate customer requirements into scalable technical solutions.
- Partner with Product, Engineering, Marketing, and Customer Success.
- Continuously improve demo environments and reusable technical assets.
We are looking for you if you have
- 7+ years in Solutions Engineering, Sales Engineering, Technical Consulting, QA Engineering, or similar customer-facing technical roles.
- Strong expertise in software testing, automation, quality assurance, and the SDLC.
- Experience delivering enterprise demonstrations and proof of concepts.
- Hands-on experience with test automation, API testing, CI/CD, or DevOps.
- Excellent consultative problem-solving and troubleshooting skills.
- Experience supporting SAP environments is highly desirable.
Why you should join the SmartBear crew
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know?
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We've won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.
We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.
Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.
Solutions Engineer II- API
Job Description
SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.
SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at , or follow us on , , and .
At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
Summary
- Partner with enterprise organizations to modernize API development and governance through SmartBear's API Lifecycle Management solutions.
- Lead technical discovery, demonstrations, proof of concepts, and customer workshops.
- Collaborate with Sales, Product, Engineering, and Customer Success as a trusted technical advisor.
Product Introduction
Swagger is the industry-leading API Lifecycle Management solution built on the OpenAPI Specification, helping organizations design, document, govern, test, and manage APIs across the software development lifecycle.
About the Role
- Partner with Sales throughout the technical sales cycle including discovery, demonstrations, proof of concepts, and evaluations.
- Consult with architects, developers, and engineering leaders on API strategies.
- Deliver compelling demonstrations showcasing Swagger's capabilities.
- Translate complex customer requirements into practical technical solutions.
- Collaborate with Product Management, Engineering, and Customer Success to share customer feedback.
- Develop reusable technical assets while expanding expertise in APIs, cloud technologies, and DevOps.
We are looking for you if you have
- 4+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Software Engineering, or another customer-facing technical role.
- Strong understanding of REST APIs, OpenAPI Specification, API development, and modern software architecture.
- Experience delivering demonstrations and proof of concepts for enterprise customers.
- Working knowledge of CI/CD, cloud technologies, DevOps, or application integration.
- Strong communication, discovery, and consultative problem-solving skills.
- A passion for helping customers solve technical challenges while partnering across Sales, Product, and Engineering.
Why you should join the SmartBear crew
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know?
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway, Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We've won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
#LI-AS1
At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.
We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.
Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.
Account Executive II
Job Description
SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.
SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at , or follow us on , , and .
At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
Account Executive II – ReadyAPI
- Drive net new business growth and expansion opportunities for ReadyAPI, SmartBear’s industry-leading API testing platform.
- Partner with development, QA, and DevOps teams to modernize API testing and accelerate software delivery.
- Join a high-performing sales organization with uncapped earnings, accelerators, and strong career growth opportunities.
Product Intro
ReadyAPI is SmartBear’s comprehensive API testing platform that enables development and QA teams to build, test, secure, and monitor APIs faster and with greater confidence. Supporting REST, SOAP, GraphQL, and other modern API technologies, ReadyAPI helps organizations automate functional, performance, and security testing across the software development lifecycle.
Go to our product page if you want to know more about ReadyAPI. You can even have a free trial to check it out.
About the role
As an Account Executive II you will:
- Develop net new business relationships through inbound leads, outbound prospecting, and strategic account outreach.
- Drive expansion opportunities within existing accounts by increasing adoption of ReadyAPI across engineering, QA, and DevOps organizations.
- Consult with customers on API testing strategies, automation initiatives, and digital transformation efforts to position SmartBear solutions effectively.
- Manage a mix of transactional and enterprise sales opportunities across a defined territory.
- Build trusted relationships with technical stakeholders, managers, and executive decision-makers.
- Collaborate cross-functionally with Sales Engineering, Customer Success, Marketing, and Product teams to drive customer success and revenue growth.
- Maintain accurate pipeline management and forecasting within Salesforce and related sales tools.
- Receive ongoing enablement, coaching, and professional development to accelerate career growth and long-term sales success.
We are looking for you if you have:
- 1–3 years of software sales experience, preferably selling into technical organizations or developer-focused environments.
- Experience carrying a quota and consistently achieving KPIs or revenue targets.
- Strong communication, discovery, and presentation skills with the ability to engage both technical and business audiences.
- A self-starter mindset with strong accountability and time management skills.
- Interest in API technologies, software testing, DevOps, or developer tooling.
- Experience using sales tools such as LinkedIn Sales Navigator, ZoomInfo, Salesforce, Outreach, or similar platforms.
- Bachelor’s Degree or equivalent professional experience.
Why you should join the SmartBear crew:
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know?
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway, Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
#LI-ES1
#LI-hybrid
At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.
We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.
Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.
Associate Channel Manager, AWS
Job Description
SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.
SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at , or follow us on , , and .
At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.
Associate Channel Manager, AWS
- Drive AWS Marketplace pipeline growth through co-sell engagement and partner collaboration.
- Build trusted relationships with AWS and internal stakeholders to accelerate strategic opportunities.
- Develop expertise in AWS Marketplace programs while launching a career in cloud partnerships.
About the Role
- Partner with Account Executives, Sales Directors, and AWS teams to drive AWS Marketplace pipeline.
- Build relationships with AWS Partner Development Managers, Account Managers, and Solution Architects.
- Coordinate AWS ACE referrals, funding programs, and joint customer engagements.
- Manage multiple opportunities across internal and external stakeholders.
- Provide reporting and insights on pipeline health and opportunity progression.
- Enable sellers with AWS resources and best practices while expanding AWS expertise.
We are looking for you if you have
- 1–3 years of experience in a Channel focused Sales, Business Development, Account Management, Customer Success, Partnerships, Alliances, or Program Management role.
- AWS ecosystem experience is strongly preferred.
- Strong communication, presentation, and relationship-building skills.
- Ability to influence cross-functional teams without direct authority.
- Excellent organization, prioritization, and project management skills.
- Analytical mindset with Salesforce or CRM reporting experience.
- A growth mindset, curiosity and passion for learning.
Why you should join the SmartBear crew
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know?
- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
#LI-ES1
#LI-hybrid
At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.
We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.
Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.
The full posting opens here — pay, setting and the full description, without leaving the list.