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Back to jobs Patient Access Specialist (Inbound) Lehi, UT Apply Who We Are: Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage inbound communications to ensure members receive timely enrollment in drug savings programs and experience world-class customer service regarding their pharmacy benefits by providing a one-call resolution. What you will do: Educate patient members about their pharmacy benefits and help them source medications they need through various programs. Provide support to/ assist members, providers and pharmacies via inbound phone calls, email, and other appropriate communication channels Handle inbound calls pertaining to enrollment in drug savings programs and resolve their inquiries. This role’s success metrics include providing one-call resolution to members, providers, and pharmacies This role will gather any missing necessary information to successfully resolve the case, with emphasis on a one-call resolution approach. This role requires good understanding of all Patient Access savings programs Coordinate with members, physicians, drug manufacturers, and pharmacies to facilitate enrollment in savings programs. Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our Members Provide empathetic support to patients by phone, email, and other channels Maintain impeccable documentation, responsiveness, timeless of response with follow-up of each member call Have a patient-centric mindset and a high sense of urgency to solve requests Work with sensitive information while upholding PHI and HIPAA standards. Stay updated on organizational processes and policies to maintain compliance and ensure service quality. Organize case details per required standards and keep track of multiple tasks to ensure optimal productivity in a fast paced environment. Achieve or exceed specific key performance indicators and meet service level expectations to maintain high-quality service standards. Consistently maintain quality assurance standards and strict adherence to schedule, contributing to the overall efficiency and reliability of support. What You Will Bring To SmithRx: Candidates must be locally based. Potential to work from home four days per week based on performance, after 60 days of onsite onboarding. Requires 100% attendance during training period. High School diploma or GED or equivalent required. 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred. Proficiency in Windows, MS Office, G-Suite required. Salesforce experience preferred. Knowledge and understanding of pharmacy benefits manager (PBM) systems and processes is preferred Knowledge of health insurance plans and medication reimbursement processes is preferred Understanding of drug savings programs and patient assistance programs is preferred Exceptional verbal and written communication skills. Demonstrated professionalism, active listening, and empathetic conversational skills. Ability to multitask, prioritize effectively, and manage time efficiently. Ability to quickly identify issues, determine the best course of action, and resourcefully find solutions to complex problems. Ability to learn and adapt to new technologies and processes quickly. Critical thinking skills with the capability to navigate through ambiguity and adapt to change. What SmithRx Offers You: Competitive pay - $23 per hour with opportunity for promotion and increased pay within 6+ months Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance 3 Weeks Paid Time Off 12 Paid Holidays Paid Parental Leave Benefits Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Wellness Benefits Commuter Benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Plano, TX Pay Range $23 - $23 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Get new jobs like this in your inbox We'll email you when SmithRx posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Type* Select... Address Line 1* Address Line 2 City* State* Select... Zip Code* Country* Select... What is your highest level of education completed? Did you receive a degree?* Are you able to commute to our office in Lehi, UT? * Select... We are currently hiring for our October 2026 training class. We have 4 weeks of required training for this role. Do you have any plans scheduled during that time that might prevent you from attending training with a October 2026 start date?* Are you authorized to work in the US?* Select... Will you require Visa Sponsorship now, or in the future?* Select... Submit application Powered by

Listed by SmithRx for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

37 days ago

Seasonal Inbound Call Center Representative

SmithRx · Plano, TX

Pay

$35k–55k

Setting

On-site

Apply Sign in to favorite Permalink

Back to jobs Seasonal Inbound Call Center Representative Plano, TX Apply Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Do the right thing. Especially when it’s hard. Courage: Embrace the challenge. Together: Build bridges and lift up your colleagues. Job Summary: At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key. This position requires a 9-week onsite training and nesting period at our Plano office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Central Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts. If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply! What will you do: Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience. Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed. Educate members about their pharmacy benefits. Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry. Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests. Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA). What will you bring to SmithRx: 2+ years of experience working in a call center environment required Must be located local to our Plano, TX office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance. Proficiency in Windows, MS Office, G-Suite required HS Diploma, GED, or equivalent Active listening, and conversational speaking skills, with a high degree of empathy Ability to multitask Excellent verbal and written communication skills Passion for helping people Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred Prior experience resolving complex issues within a call center environment is preferred What SmithRx Offers You: Competitive pay: $21.00 per hour Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance 3 Weeks Paid Time Off Paid Company Holidays Paid Parental Leave Benefits Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Wellness Benefits Commuter Benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Plano, TX Pay Range $21 - $21 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Create a Job Alert Interested in building your career at SmithRx? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Type* Select... Address Line 1* Address Line 2 City* Zip Code* Current Location (City)* State* Select... Country* Select... Do you have 2+ years of experience working in a call center environment?* Select... What is your highest level of education completed? Did you receive a degree?* Are you able to commute to our office in Plano, TX?* Select... Which of the following shifts are you available to work? NOTE: While we are actively interviewing for these positions, specific shift availability may change. We cannot guarantee a particular shift will remain available at the time of your interview or offer. * 6am to 2:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 7am to 3:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 7:30am to 4pm MT Mon, Tu, Th, Fri, Sat (Wednesday and Sunday off) 8am to 4:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 8:30am to 5pm MT Mon, Tu, Wed, Fri, Sat (Thursday and Sunday off) 9am to 5:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 10am to 6:30pm MT Mon, Tu, Wed, Fri, Sat (Thursday and Sunday off) Please select all that apply. The initial 5-week training period for this role requires 100% attendance. Is there anything that may prevent you from attending training Monday - Friday your first three weeks?* This position is a contract to hire for 6 months. Are you ok with this? * Submit application Powered by

Listed by SmithRx for a position based in the United States. Employers on this board attest they are hiring domestically.

Customer Service

37 days ago

Seasonal Multichannel Call Center Representative

SmithRx · Lehi, UT

Pay

$35k–55k

Setting

On-site

Apply Sign in to favorite Permalink

Back to jobs Seasonal Multichannel Call Center Representative Lehi, UT Apply Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Do the right thing. Especially when it’s hard. Courage: Embrace the challenge. Together: Build bridges and lift up your colleagues. Job Summary: At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key. This position requires a 9-week onsite training and nesting period at our Lehi office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts. If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply! What will you do: Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience. Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed. Educate members about their pharmacy benefits. Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry. Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests. Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA). What will you bring to SmithRx: 2+ years of experience working in a call center environment required Must be located local to our Lehi, UT office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance. Proficiency in Windows, MS Office, G-Suite required HS Diploma, GED, or equivalent Active listening, and conversational speaking skills, with a high degree of empathy Ability to multitask Excellent verbal and written communication skills Passion for helping people Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred Prior experience resolving complex issues within a call center environment is preferred What SmithRx Offers You: Competitive pay: $21.50 per hour Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance 3 Weeks Paid Time Off Paid Company Holidays Paid Parental Leave Benefits Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Wellness Benefits Commuter Benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Lehi, UT Pay Range $21.50 - $21.50 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Create a Job Alert Interested in building your career at SmithRx? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Type* Select... Address Line 1* Address Line 2 City* Zip Code* Current Location (City)* State* Select... Country* Select... Do you have 2+ years of experience working in a call center environment?* Select... What is your highest level of education completed? Did you receive a degree?* Are you able to commute to our office in Lehi, UT?* Select... Which of the following shifts are you available to work? NOTE: While we are actively interviewing for these positions, specific shift availability may change. We cannot guarantee a particular shift will remain available at the time of your interview or offer. * 6am to 2:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 7am to 3:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 7:30am to 4pm MT Mon, Tu, Th, Fri, Sat (Wednesday and Sunday off) 8am to 4:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 8:30am to 5pm MT Mon, Tu, Wed, Fri, Sat (Thursday and Sunday off) 9am to 5:30pm MT Mon, Tu, Wed, Th, Fri (Saturday and Sunday off) 10am to 6:30pm MT Mon, Tu, Wed, Fri, Sat (Thursday and Sunday off) Please select all that apply. The initial 5-week training period for this role requires 100% attendance. Is there anything that may prevent you from attending training Monday - Friday your first three weeks?* This position is a contract to hire for 6 months. Are you ok with this? * Submit application Powered by

Listed by SmithRx for a position based in the United States. Employers on this board attest they are hiring domestically.

Hospital & Health Care

37 days ago

Patient Access Specialist (Inbound)

SmithRx · Plano, TX

Pay

Not listed

Setting

On-site

Apply Sign in to favorite Permalink

Back to jobs Patient Access Specialist (Inbound) Plano, TX Apply Who We Are: Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage inbound communications to ensure members receive timely enrollment in drug savings programs and experience world-class customer service regarding their pharmacy benefits by providing a one-call resolution. What you will do: Educate patient members about their pharmacy benefits and help them source medications they need through various programs. Provide support to/ assist members, providers and pharmacies via inbound phone calls, email, and other appropriate communication channels Handle inbound calls pertaining to enrollment in drug savings programs and resolve their inquiries. This role’s success metrics include providing one-call resolution to members, providers, and pharmacies This role will gather any missing necessary information to successfully resolve the case, with emphasis on a one-call resolution approach. This role requires good understanding of all Patient Access savings programs Coordinate with members, physicians, drug manufacturers, and pharmacies to facilitate enrollment in savings programs. Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our Members Provide empathetic support to patients by phone, email, and other channels Maintain impeccable documentation, responsiveness, timeless of response with follow-up of each member call Have a patient-centric mindset and a high sense of urgency to solve requests Work with sensitive information while upholding PHI and HIPAA standards. Stay updated on organizational processes and policies to maintain compliance and ensure service quality. Organize case details per required standards and keep track of multiple tasks to ensure optimal productivity in a fast paced environment. Achieve or exceed specific key performance indicators and meet service level expectations to maintain high-quality service standards. Consistently maintain quality assurance standards and strict adherence to schedule, contributing to the overall efficiency and reliability of support. What You Will Bring To SmithRx: Candidates must be locally based. Potential to work from home four days per week based on performance, after 60 days of onsite onboarding. Requires 100% attendance during training period. High School diploma or GED or equivalent required. 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred. Proficiency in Windows, MS Office, G-Suite required. Salesforce experience preferred. Knowledge and understanding of pharmacy benefits manager (PBM) systems and processes is preferred Knowledge of health insurance plans and medication reimbursement processes is preferred Understanding of drug savings programs and patient assistance programs is preferred Exceptional verbal and written communication skills. Demonstrated professionalism, active listening, and empathetic conversational skills. Ability to multitask, prioritize effectively, and manage time efficiently. Ability to quickly identify issues, determine the best course of action, and resourcefully find solutions to complex problems. Ability to learn and adapt to new technologies and processes quickly. Critical thinking skills with the capability to navigate through ambiguity and adapt to change. What SmithRx Offers You: Competitive pay - $23 per hour with opportunity for promotion and increased pay within 6+ months Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance 3 Weeks Paid Time Off 12 Paid Holidays Paid Parental Leave Benefits Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Wellness Benefits Commuter Benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Plano, TX Pay Range $23 - $23 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Get new jobs like this in your inbox We'll email you when SmithRx posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Type* Select... Address Line 1* Address Line 2 City* State* Select... Zip Code* Country* Select... What is your highest level of education completed? Did you receive a degree?* Are you able to commute to our office in Plano, TX (6080 Tennyson Parkway Plano, TX 75024)? * Select... We are currently hiring for our October 2026 training class. We have 4 weeks of required training for this role. Do you have any plans scheduled during that time that might prevent you from attending training with a October 2026 start date?* Are you authorized to work in the US?* Select... Will you require Visa Sponsorship now, or in the future?* Select... Submit application Powered by

Listed by SmithRx for a position based in the United States. Employers on this board attest they are hiring domestically.

Hospital & Health Care

37 days ago

Patient Access Specialist (Seasonal Contract-to-Hire)

SmithRx · Plano, TX

Pay

Not listed

Setting

On-site

Apply Sign in to favorite Permalink

Back to jobs Patient Access Specialist (Seasonal Contract-to-Hire) Plano, TX Apply Who We Are: Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: As a Patient Access Specialist I, you are responsible for assisting our patient members with obtaining critical medications. You serve as our patient members’ advocate and guide them through the complex world of prescriptions to help them obtain medications in a cost-effective and in a timely manner. You are the critical link between patient members, healthcare providers/ doctors, and pharmacies. This is a seasonal contract position, with opportunities for full-time conversion after 6 months based on performance and business need. What you will do: Educate patient members about their pharmacy benefits and help them source medications they need through various programs. Assist members, providers and pharmacies via Outbound phone calls, email, and other appropriate communication channels Conduct outbound calls and assist patient members with enrollment in drug savings Programs Coordinate with patient members, physicians, and pharmacies with enrollment into Cost Savings programs Manage every call by accurately resolving the issue, demonstrating compassion, meeting quality requirements, and ensuring an outstanding experience for our patients Maintain detailed documentation and follow-up of each call Provide empathetic support to patients by phone, email, and other channels Have a patient-centric mindset and a high sense of urgency to solve requests Proven ability to effectively manage a caseload and prioritize tasks for multiple cases simultaneously What You Will Bring To SmithRx: Candidates must be based locally in Plano, TX. Potential to work from home four days per week based on performance, after 4 weeks of onsite onboarding Requires 100% attendance during training period High School diploma or GED or equivalent required Minimum 2 year(s) of healthcare or pharmacy experience in customer service/ support Customer support or call center experience is preferred Proficiency in Windows PC, MS Office required Excellent verbal and written communication skills, including the ability to present complex information clearly to patient, pharmacies, and providers Self-starter with the ability to multitask, prioritize and manage time effectively Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and work through them High degree of empathy and passion for helping patients What SmithRx Offers You: Competitive pay - $23 per hour with opportunity for full-time employment Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance Well-stocked kitchen in office locations Professional development and training opportunities Plano, TX Pay Range $23 - $23 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Get new jobs like this in your inbox We'll email you when SmithRx posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Type* Select... Address Line 1* Address Line 2 City* State* Select... Country* Select... Are you authorized to work in the US?* Select... Are you able to commute to our office in Plano, TX (6080 Tennyson Parkway, Suite 500. Plano, TX 75024)? * Select... Will you require Visa Sponsorship now, or in the future?* Select... What is your highest level of education completed? Did you receive a degree?* We are currently hiring for our October 5 training class. We have 3 weeks of required training for this role. Do you have any plans scheduled during that time that might prevent you from attending training with an October 5 start date?* Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in SmithRx’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. 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Listed by SmithRx for a position based in the United States. Employers on this board attest they are hiring domestically.

Hospital & Health Care

40 days ago

Vice President, Phamarcy Networks

SmithRx · Remote

Pay

$238k–280k

Setting

Remote

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Back to jobs Vice President, Pharmacy Networks Remote Apply Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: The Vice President of Pharmacy Networks is a critical executive leadership role responsible for the strategic vision, contracting, and end-to-end management of SmithRx’s national pharmacy network. You will lead negotiations and foster relationships with retail chains, independent pharmacies, Pharmacy Services Administration Organizations (PSAOs), specialty pharmacies, and mail-order facilities. In this role, you will ensure our network aligns with our transparent, pass-through pricing model while maintaining exceptional coverage, quality, and cost-efficiency for our clients and members. You will oversee a team dedicated to network development, compliance, credentialing, and performance optimization. What you will do: Network Strategy & Contracting Lead Network Strategy: Design and execute the overarching strategy for SmithRx’s national and custom pharmacy networks, ensuring alignment with our transparent business model and client needs. Contract Negotiation: Lead high-level negotiations with major retail chains, PSAOs, specialty pharmacies, and mail-order partners to secure competitive reimbursement rates and favorable contract terms without relying on spread pricing. Strategic Partnerships: Identify and develop innovative network programs (e.g., high-performance or narrow networks, direct-to-consumer delivery models) to drive down drug costs and improve member access. Network Management & Operations Oversee Network Performance: Monitor and manage the ongoing performance of the pharmacy network against defined SLAs, ensuring adherence to contractual terms, quality standards, and pricing accuracy. Credentialing & Compliance: Direct the credentialing and re-credentialing processes, ensuring all network pharmacies comply with federal, state, and SmithRx regulatory standards. Audit & Fraud Prevention: Oversee the pharmacy audit team to manage network integrity, minimize Fraud, Waste, and Abuse (FWA), and execute audit recoveries effectively. Government programs readiness: Implementation of needed policies and procedures to meet CMS oversight requirements. Cross-Functional Leadership Internal Alignment: Partner closely with Sales, Customer Success, Clinical Strategy, Pricing/Underwriting, and Product teams to ensure network capabilities are accurately represented in the market and successfully integrated into our technology platforms. Data & Analytics: Collaborate with data and analytics teams to monitor network profitability, utilization trends, and cost models to proactively identify areas for financial optimization. Team Development: Build, mentor, and scale a high-performing team of network managers, contracting specialists, and analysts. Foster a culture of accountability, integrity, and courage What you will bring to SmithRx: Experience: 12+ years of progressive leadership experience in pharmacy network management, pharmacy contracting, or PBM operations. Experience across lines of business: Commercial, Medicare, Medicaid, Exchange Industry Expertise: Deep understanding of the PBM ecosystem, pharmacy reimbursement models (AWP, MAC, NADAC), and the operational differences between traditional and pass-through/transparent PBMs. Negotiation Skills: Proven track record of successfully negotiating complex, multi-million dollar contracts with major national pharmacy chains and PSAOs. Leadership: Demonstrated experience building, leading, and mentoring cross-functional and remote teams in a high-growth environment. Analytical Acumen: Strong financial and analytical skills with the ability to understand complex pricing models and translate data into actionable network strategies. Education: Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field; PharmD or Master’s degree (MBA/MHA) is highly preferred. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Zone A includes the following locations: San Francisco Bay Area - California Metro New York City - Connecticut, New Jersey, New York and Pennsylvania Zone A Pay Range $238,000 - $280,000 USD Zone B includes the following locations: California - outside of San Francisco Bay Area Metro Denver / Boulder - Colorado Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia Metro Boston / Cambridge - Massachusetts and New Hampshire Metro Austin - Texas Metro Seattle - Washington Zone B Pay Range $238,000 - $280,000 USD Zone C includes all other locations not listed above, including: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia Zone C Pay Range $238,000 - $280,000 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Line 1* Address Line 2 City* State* Select... Zip Code* Country* Select... Address Type* Select... LinkedIn Profile Are you authorized to work in the US?* Select... Will you require Visa Sponsorship now, or in the future?* Select... Submit application Powered by

Listed by SmithRx for a position based in the United States. Employers on this board attest they are hiring domestically.

Hospital & Health Care

40 days ago

Vice President, Trade Relations & Formulary Strategy

SmithRx · Remote

Pay

$238k–280k

Setting

Remote

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Back to jobs Vice President, Trade Relations & Formulary Strategy Remote Apply Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: The Vice President of Trade Relations & Formulary Strategy is a critical executive leadership role responsible for the manufacturer-facing side of our supply chain. You will define and execute SmithRx’s enterprise rebate strategy, formulary management, and clinical criteria, ensuring alignment with our 100% pass-through and transparent business model. Unlike traditional PBM roles focused on maximizing retained rebate revenue, this role focuses on driving the lowest net cost and highest clinical value for our clients. You will lead negotiations with pharmaceutical manufacturers, oversee our Group Purchasing Organization (GPO) partnerships, and direct the strategic design of our formularies and clinical utilization management programs. What you will do: Trade Relations & Manufacturer Strategy Lead Manufacturer Negotiations: Establish and maintain strategic relationships with pharmaceutical manufacturers, leading negotiations for rebates, discounts, and value-based contracts that align with SmithRx’s financial objectives and commitment to client transparency. GPO Management: Oversee our rebate Group Purchasing Organization (GPO) partnerships and administration, ensuring compliance, financial accuracy, and strategic alignment with our pass-through model. Market Access & Pipeline Monitoring: Monitor pharmaceutical market dynamics, generic pipelines, and biosimilar launches to proactively position SmithRx’s trade and contracting strategies ahead of market shifts. Rebate Analytics: Provide executive oversight for rebate financial modeling, market assessments, and guarantee development in partnership with the Pricing and Underwriting teams. Formulary Strategy & Management Formulary Design: Serve as the executive owner of SmithRx’s formulary strategy, ensuring recommendations are grounded in clinical evidence, market intelligence, and lowest-net-cost financial modeling. P&T Committee Leadership: Lead and oversee the Pharmacy and Therapeutics (P&T) / Formulary Advisory Committee, setting standards for governance, documentation, and objective decision-making rationale. Client & Consultant Engagement: Partner with Sales and Customer Success teams to clearly articulate the clinical and financial value of our formulary strategies to prospective clients and benefits consultants. Experience with formulary management and utilization management across government programs (i.e. Medicare and Medicaid) Clinical Criteria Strategy & Management Utilization Management (UM): Direct the development and deployment of clinical criteria for Prior Authorizations (PA), Step Therapy (ST), and Quantity Limits (QL) to ensure appropriate utilization, prevent waste, and optimize patient outcomes. Clinical Philosophy Alignment: Ensure all clinical criteria and UM programs maintain strict independence from manufacturer influence, prioritizing patient health and employer savings over rebate qualification. Specialty Drug Strategy: Collaborate with clinical leadership to design innovative management strategies for high-cost specialty drugs, gene therapies, and orphan drugs. Cross-Functional Leadership Internal Alignment: Partner with executive peers across Pharmacy Networks, Clinical Operations, Sales, Finance, and Analytics to ensure integrated supply chain execution. Team Development: Build, mentor, and scale a high-performing team of trade relations directors, clinical pharmacists, and data analysts. What you will bring to SmithRx: Experience: 12+ years of progressive leadership experience in PBM trade relations, pharmaceutical market access, formulary management, or related clinical strategy roles. Experience across various lines of business: Commercial, Medicare, Medicaid, Exchange Industry Expertise: Deep understanding of the PBM ecosystem, drug manufacturer contracting, GPO structures, and the operational differences between traditional rebate aggregators and 100% pass-through PBMs. Negotiation Skills: Proven track record of successfully negotiating complex rebate and value-based contracts with major pharmaceutical manufacturers. Clinical Foundation: Strong grasp of clinical pharmacology, drug pipelines, and evidence-based medicine required to guide P&T committees and clinical criteria development. Analytical Acumen: Strong financial modeling skills with the ability to translate complex rebate structures into lowest-net-cost strategies. Education: PharmD degree is highly preferred; Bachelor’s degree in Business, Finance, or Healthcare Administration combined with extensive industry experience will be considered. Active pharmacist license in good standing is a plus. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Zone A includes the following locations: San Francisco Bay Area - California Metro New York City - Connecticut, New Jersey, New York and Pennsylvania Zone A Pay Range $238,000 - $280,000 USD Zone B includes the following locations: California - outside of San Francisco Bay Area Metro Denver / Boulder - Colorado Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia Metro Boston / Cambridge - Massachusetts and New Hampshire Metro Austin - Texas Metro Seattle - Washington Zone B Pay Range $238,000 - $280,000 USD Zone C includes all other locations not listed above, including: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia Zone C Pay Range $238,000 - $280,000 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Get new jobs like this in your inbox We'll email you when SmithRx posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Line 1* Address Line 2 City* State* Select... Zip Code* Country* Select... Address Type* Select... LinkedIn Profile Are you authorized to work in the US?* Select... Will you require Visa Sponsorship now, or in the future?* Select... Submit application Powered by

Listed by SmithRx for a position based in the United States. Employers on this board attest they are hiring domestically.

Consulting

40 days ago

Pharmacy Consultant Relations Leader

SmithRx · Remote

Pay

Not listed

Setting

Remote

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Back to jobs Pharmacy Consultant Relations Leader Remote Apply Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: SmithRx is seeking a talented Consultant Relations Leader who will play a critical part of our growth efforts by leading all pharmacy consultant engagements.The role will be responsible for leading a small team to manage, build and maintain relationships in the pharmacy consultant community as well as educating consultants on our value proposition and key differentiators. The critical KPI commonality with consultants to correctly evaluate our value proposition in the market, as well as the ability to gain direct feedback and opportunities for improvement from our partners. In this role, you will collaborate cross functionally to effectively promote, support, partner and deliver the SmithRx solution. In addition, you will lead development of playbooks for each key consultant partner on how to evaluate SmithRx, and work with our pricing and proposals team to ensure these offers are calibrated to consultant evaluative process. Our team members must be willing to wear multiple hats and adapt to different situations as SmithRx continues to grow and expand throughout the United States. The ideal candidate will have a strong background and interest in healthcare and pharmacy benefits consulting, relationship management, strategy, negotiation, and leading presentations externally and internally. This role reports directly to our VP of Commercial Strategy. What you will do: Nurture SmithRx relationships with key contacts in the pharmacy consulting community, to drive strong relationships and increase understanding about our capabilities Drive opportunity growth through the pharmacy consultant channel Effectively collaborate with members of cross functional teams: Sales, Customer Success, Revenue Ops, Pricing & Proposals, Strategy, Analytics, and Marketing Partner with Sales on key broker + consultant house relationship overlap to represent a cohesive, coordinated Smith external view Facilitate meetings with pharmacy consultants to understand our differentiators and to drive excitement about our value proposition Represent Smith at consultant led events Learn and understand the various tools that are used in the Commercial Organization and work with your team to brainstorm and develop creative ways for further enablement (short videos, job aides, etc.) Content preparation and leading training will be critical Assist with responses to pharmacy consultant sourced RFIs/RFPs. Assist in demonstrating SmithRx client value that occurs with shared broker clients and spreading the word across the practice when we deliver strong ROI and outcomes Provide ongoing follow up on RFP submissions to consultants Conduct ongoing value presentations on consultant book of business performance Develop and maintain intra-company relationships consistent with our values 10-20% travel required based on season and business need What you will bring to SmithRx: 8+ years PBM experience working with consultants Prior experience at a pharmacy consulting firm preferred Experience in a high growth, fast changing environment Ability to quickly understand complex internal processes and needs Excellent poise and presentation skills, strong writing skills Experience leveraging technology and tools Adept at social selling and networking What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Zone A includes the following locations: San Francisco Bay Area - California Metro New York City - Connecticut, New Jersey, New York and Pennsylvania Zone A Pay Range $255,000 - $280,000 USD Zone B includes the following locations: California - outside of San Francisco Bay Area Metro Denver / Boulder - Colorado Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia Metro Boston / Cambridge - Massachusetts and New Hampshire Metro Austin - Texas Metro Seattle - Washington Zone B Pay Range $233,800 - $280,000 USD Zone C includes all other locations not listed above, including: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia Zone C Pay Range $212,500 - $280,000 USD Compensation & Benefits Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience. Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here. Create a Job Alert Interested in building your career at SmithRx? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal First Name* Legal Last Name* Address Line 1* Address Line 2 City* State* Select... Zip Code* Country* Select... Address Type* Select... LinkedIn Profile Are you authorized to work in the US?* Select... Will you require Visa Sponsorship now, or in the future?* Select... Submit application Powered by

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