Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Global Business Services’ (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as User feedback and market insights. This role sits within Global Business Practices’ Commercial Solutions team, responsible for developing, launching, and maintaining commercial constructs and programs to drive revenue for Stripe.

What you’ll do

Stripe’s Global Business Services’ Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and/or impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business. 

You will be responsible for the end-to-end management of commercial and/or GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, a strong understanding of and experience in scaling global, cross-organizational mechanisms. 

The candidate will have experience in program ownership and management, custom pricing strategies, and a background in supporting selling motions. The candidate will have strong communication skills and executive presence to effectively communicate with Stripes from sellers and Deal Strategies through to senior leadership. You will love this job if you are a natural relationship and mechanism builder.

Responsibilities

• Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives
• Manage and lead a highly complex program/s which require considerable resources and high levels of complex functional and technical integration and knowledge
• Support the commercial program deal motion, partnering with Deal Pricing and/or Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches  
• Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
• Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
• Navigate, and propose creative solutions, through complex programmatic problems at scale across Go-To-Market and Stripe 
• Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc to resolve and remove internal blockers
• Act as liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
• Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general
• Advocate on behalf of a position and quickly gain cross-functional alignment on the position
• Quickly build credibility and trust with internal stakeholders
• Lead projects to solve existing commercialization issues

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BA/BS degree in Business, Technology, Finance, or Economics
• 10+ years of experience in program management/commercial strategy/economics/deal management/pricing with experience owning program strategy or business operations
• 5+ years of direct commercial pricing model program management skills/knowledge/experience/deal management, and/or oversight
• Experience driving cross-team mechanism development end to end (ideation, planning, execution, launch, post-launch support)
• Experience working in ambiguous, quickly scaling environments, comfortable with high-agency
• Experience engaging with senior executives on high priority initiatives, as well as the ability to work effectively across internal and external organizations
• Be able to articulate and understand business strategy at the C-Suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs
• Strong written and verbal communication, presentation, negotiation, and project management skills
• Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.)
• Experience presenting data and metrics to senior leadership to report on metrics 
• Strong ability to advocate for a position even in the face of pushback

Preferred qualifications

• Direct commercial construct launch oversight and experience
• Payments industry experience
• MBA degree in Business, Technology, Finance, or Economics
• Possess PgMP or PMP certification

About the team

Radar helps businesses prevent fraud and abuse without getting in the way of legitimate customers. We combine machine learning powered by Stripe’s global network with intuitive dashboard experiences and developer APIs, to give our users comprehensive controls and insights to protect their business against threats ranging from payment fraud and card testing to bot and free trial abuse. 

Fraud doesn’t stand still, and it isn’t limited to checkout. As businesses launch new products and business models, attackers find new ways to exploit them. We obsess about understanding those attacks, identifying defenses that work, and making sophisticated fraud prevention simple for the businesses that depend on us to help them protect and grow their revenue with confidence.

What you’ll do

As a product manager on the Radar team, you’ll help customers, developers, and partners bring fraud prevention naturally into the systems and workflows they rely on. You’ll shape products that make fraud management feel effortless, connecting Radar’s capabilities to the tools and experiences our users build and run.

You’ll work at the intersection of customer needs and commercial opportunities to shape what we build and how we bring it to market. Working closely with engineering, data science, design, and go-to-market teams, you’ll build products and relationships that deliver lasting value to customers and partners. You’ll connect technical decisions to commercial outcomes while maintaining a high bar for reliability, craft, and the details that make complex products feel simple.

Responsibilities

• Develop a deep understanding of the payments and fraud landscape, how businesses manage risk, and the systems and workflows they rely on.
• Work directly with customers, developers, and partners to uncover unmet needs, understand integration challenges, and identify opportunities to build broadly useful products.
• Develop and communicate a clear product strategy and roadmap, prioritizing opportunities based on user impact, technical feasibility, and business value.
• Partner closely with engineering and data science to turn sophisticated fraud control and monitoring capabilities into reliable APIs, intuitive tools, and well-crafted developer experiences.
• Drive product development from ideation through launch, setting the pace, scoping thoughtfully, prioritizing ruthlessly, and executing with rigor.
• Collaborate deeply with sales, marketing, and partnerships teams to identify opportunities, validate demand, and drive the adoption of new experiences.
• Work with customers and partners through early implementations, using hands-on feedback to improve documentation, onboarding, and the path from initial evaluation to production use.
• Own metrics for integration success, adoption, retention, revenue, and user value; use results to guide product and commercial decisions and communicate progress.
• Communicate clearly with internal and external stakeholders about priorities, trade-offs, progress, and results, building alignment across teams you don’t directly manage.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of Product Management experience
• Highly analytical, with a rigorous approach to quantitative and qualitative evidence. You’re comfortable digging into data, writing SQL when needed, and connecting product decisions to user and business outcomes.
• Scrappy and resourceful, with experience taking products from zero to one. You thrive in early-stage environments, test ideas quickly, and turn what you learn into products that scale.
• Strong commercial and business acumen. You understand how customer needs, market dynamics, and product differentiation translate into adoption and durable business value.
• Proven cross-functional leadership, including experience partnering with B2B sales teams on customer discovery, technical evaluation, and commercialization.
• Experience shipping Dashboard and API products, with empathy for end users and developers alike. 
• Experience developing pricing and monetization models for B2B products.
• Technical fluency to go deep with engineers on APIs, system architecture, and integration trade-offs, and to explain those decisions clearly to customers.
• Strong written and verbal communication skills, with a talent for distilling complex user problems into precise, actionable framing.
• An ownership mindset and a high bar for product quality. You do what it takes to solve user problems and care deeply about the details of the experience.

Preferred qualifications

• Experience building fraud prevention, risk, security, or ML powered products.
• Experience building developer platforms and working with integration partners, including navigating technical dependencies and high-stakes external relationships.

About the team

Radar helps businesses prevent fraud and abuse without getting in the way of legitimate customers. We combine machine learning powered by Stripe’s global network with intuitive dashboard experiences and developer APIs, to give our users comprehensive controls and insights to protect their business against threats ranging from payment fraud and card testing to bot and free trial abuse. 

Fraud doesn’t stand still, and it isn’t limited to checkout. As businesses launch new products and business models, attackers find new ways to exploit them. We obsess about understanding those attacks, identifying defenses that work, and making sophisticated fraud prevention simple for the businesses that depend on us to help them protect and grow their revenue with confidence.

What you’ll do

As a product manager on the Radar team, you’ll work directly with customers to understand the novel fraud and abuse attacks they face, identify the most important problems to solve, and turn those insights into product strategy and a roadmap.

You’ll work at the intersection of customers, engineering, data science, design, and commercial teams to shape what we build and bring it to market. Your work will span the fraud and abuse detection and control capabilities at the heart of Radar and the user and developer experiences that put those capabilities into our customers’ hands.

This role requires both urgency and taste. You’ll move quickly as threats evolve, without compromising on reliability, craft, or the details that make complex products feel beautifully simple.

Responsibilities

• Develop a deep understanding of the fraud and abuse landscape.
• Investigate emerging attacks with customers, assess their financial and operational impact, and distinguish isolated incidents from opportunities to build broadly useful defenses.
• Translate findings into a product strategy and roadmap, prioritizing the defenses that deliver the greatest customer and business impact.
• Partner with engineering, data science, and design to explore signals, shape solutions, and rapidly turn effective defenses into scalable, reliable products.
• Set the pace for the team by scoping the product thoughtfully, prioritizing ruthlessly, and executing with high rigor.
• Work with sales, marketing, and customer-facing teams to validate demand, coordinate launches, and help customers adopt and maximize the value they get from new capabilities.
• Own product performance, user experience, and business metrics to guide iteration and communicate progress.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of Product Management experience
• Highly analytical, with a rigorous approach to quantitative and qualitative evidence. You’re comfortable digging into data, writing SQL when needed, and defining metrics that connect product decisions to user outcomes.
• Scrappy and resourceful, with experience taking products from zero to one. You find ways to test ideas quickly, learn from real users, and turn early solutions into products that scale.
• Strong commercial and business acumen. You understand how customer problems translate into willingness to pay, adoption, and durable business value.
• Proven cross-functional leadership, including experience partnering with B2B sales teams on customer discovery, product positioning, and adoption.
• Experience shipping Dashboard and API products, with empathy for both end users and developers and an understanding of their different workflows.
• Comfort with substantial ambiguity. You can set direction with incomplete information, make thoughtful trade-offs, and adapt as new evidence emerges.
• Technical fluency to go deep with engineering and data teams on complex systems, understand constraints, and evaluate alternative approaches.
• Strong written and verbal communication skills, with a talent for distilling complex customer problems into precise, actionable framing.
• An ownership mindset and a high bar for product quality. You do what it takes to solve user problems and care deeply about the details of the experience.

Preferred qualifications

• Experience building fraud prevention, risk, security, or ML powered products.
• Experience developing machine learning powered products and evaluating trade-offs between detection effectiveness and customer friction.
• Experience building tools for fraud analysts or risk teams, or developer products that support real-time decisions.
• Software engineering, data science, or similar technical experience.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Product Legal team is responsible for managing the legal and regulatory elements of the design, build and execution of our products and services. We work on some of the hardest technical, commercial, and regulatory problems around, and we’re looking for a product lawyer to join our team. In this role you will be a key advisor to Stripe’s product, engineering and partnerships teams, and will work on a diverse set of matters that straddle financial services, business processes, and technology.

The ideal candidate is passionate about Stripe’s mission of helping businesses grow and thrive. We’re looking for someone who is a team player and willing to jump in on tasks of any size. Stripe operates within a complex and interwoven legal, regulatory, and financial partnership environment around the world. 

What you’ll do

• Counsel the global product team on a range of issues relating to the adoption of artificial intelligence in all facets of Stripe’s business, including data protection and privacy law, consumer protection, and product development.
• Closely collaborate with teams across Stripe (including, engineering, partnerships, privacy and security teams) to deliver pragmatic and actionable legal advice to your clients on a range of issues related to the product development lifecycle - from initial scoping to launch
• Draft, review, and update internal and external-facing foundational terms and documents for Stripe’s products and service offerings
• Stay up-to-date (with the support of Stripe’s many legal subject matter experts) on laws and regulations dealing with consumer financial data access; analyze laws, regulatory updates, and industry trends to proactively advise clients of potential product impacts 
• Serve as a proactive business partner to your product team and build a trusted advisor relationship offering key legal and strategic business input in evolving Stripe and its product roadmap and strategy

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of demonstrated experience either as a qualified lawyer in a top law firm or in-house legal team working with technology companies (ideally the law that applies to cloud-based API service providers) on the legal and regulatory aspects of product development in the technology space
• Passion for working with technology and ability to understand complex operational and business models as well as multiple product use cases quickly
• A self-starter and self-learner who thrives in a fast-paced environment, managing multiple work streams and priorities simultaneously and efficiently
• An owner’s mindset and high judgment, making principled, business-enabling decisions in highly ambiguous, fast-moving environments with incomplete information.
• Strong communication and relational skills and ability to work well cross-functionally with a sense of urgency, while remaining highly collaborative and fun
• Excellent project management and organizational skills to stay on top of shifting priorities and thrives working under tight deadlines
• Expertise in the legal, commercial, and regulatory dynamics of AI and tech services, including a command of global data privacy regimes (e.g., GDPR, CCPA).
• Strategic thinking that enables business partners to make decisions that are grounded in a practical application of the law, the technology, and the business goals.

About Stripe

Stripe is a technology company that builds financial infrastructure for the internet. Millions of businesses, from startups to global enterprises, use Stripe to accept payments, grow their revenue, and expand into new markets. Our mission is to increase the GDP of the internet.

Our products support a broad range of business needs, from payments and software services to emerging areas such as stablecoins and agentic commerce.

About the role

We’re looking for an experienced transactional lawyer to join our Commercial Legal team supporting Stripe’s business in the Americas. You’ll lead complex commercial negotiations, advise on new products and international expansion, and help build the legal processes and tools that support Stripe’s growth.

You’ll work closely with Sales, Product Legal, and teams across Stripe to solve challenging problems and provide practical advice. You’ll also help improve how the Commercial Legal team works, including through the use of AI tools.

What you’ll do

• Support the Americas Sales team and lead negotiations for complex and strategic commercial agreements.
• Advise on commercial and legal issues related to new product launches and international expansion.
• Partner with Product Legal to bring new products and features to market.
• Draft and maintain agreements and playbooks, improve internal processes, and use AI tools to help the team work more effectively with colleagues, partners, and users.
• Collaborate with teams globally, including Sales, Operations, Product, Tax, and Risk.
• Help the global Commercial Legal team deliver consistent, efficient support as Stripe grows.
• Develop and deliver training and resources that help the Sales team understand and sell Stripe’s products.
• Serve as a point of escalation for outside counsel.

Who you are

We’re looking for someone who meets the minimum requirements below. If you do, we encourage you to apply. Preferred qualifications are a bonus, not a requirement.

Minimum requirements

• A Juris Doctor (JD) degree or foreign equivalent, and membership in good standing in at least one U.S. state bar.
• At least 8 years of relevant legal experience, either in-house or in the technology practice of a leading law firm.
• Familiarity with the legal issues and commercial risks associated with hosted data and technology services.
• Intellectual curiosity and creative problem-solving skills, with an interest in learning complex, evolving products and finding practical solutions.
• A proactive approach and a strong sense of ownership.
• Clear, concise written and verbal communication skills, including the ability to explain complex issues and key risks in plain language.
• The ability to guide cross-functional teams toward solutions that address business needs and legal risks.
• A collaborative approach and a willingness to contribute to the team’s shared success.

Preferred qualifications

• Experience in payments or financial technology, including familiarity with related regulatory issues.
• In-house experience advising high-growth companies.
• Working knowledge of large language model (LLM) tools.
• Experience using AI technology to improve legal processes.
• Working knowledge of data protection laws such as the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and the Health Insurance Portability and Accountability Act (HIPAA).

Marketing Technology Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe's global marketing engine. We partner closely with Growth Product, Growth Marketing, Regional Demand and Field Marketing, Lifecycle Marketing, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision with as much automation as possible, prospect and performance data are accurate and actionable, and our marketing technology stack operates at scale.

We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, lead management, pre-and post event operations, cross-functional program delivery, and more.

What you'll do

We are looking for a Marketing Technology Program Manager. This role sits at the intersection of technology, data, and program management, and it requires someone who can move fluidly between strategic planning and hands-on execution.

Drive technology programs that power Stripe's marketing engine. Lead cross-functional programs with product, engineering, and marketing stakeholders. Drive improvements and innovation through AI, process automation, and 1st and 3rd party tools. Deliver the systems that enable marketing teams to move faster, continuously improve performance, and remove bottlenecks.

Responsibilities

• Act as the program manager for 1-2 initiatives at a time. Examples include the following.
• Digital channel effectiveness: Improve digital campaign performance through personalization, content optimization, audience optimization. Include recommendation system interlock.
• Measurement: Give every campaign a consistent identity; connect marketing activity, spend, engagement, leads, and downstream outcomes.
• Account-Based Marketing (ABM): Identify target accounts, coordinate account-based campaigns, personalize account experiences, capture engagement, measure account penetration.
• Online Event Production & Community: Digital event promotion, registration, online attendance, content delivery, community engagement, and follow-up/measurement.
• Program management responsibilities include
• Own end-to-end program delivery for initiatives; maintain program communications, track milestones, lead cross-functional workstreams, and provide regular updates on roadmap progress
• Lead programs to address recurring marketing process and technology challenges; define objectives, success metrics, and build repeatable processes that scale
• Partner with product and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
• Lead requirements, selection, contracting, implementation, and adoption of third party software; drive new custom features in the company’s implementation of third party software
• Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalate risks as needed
• Drive ongoing operations improvements through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
• Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in B2B marketing operations/technology or a related program management role in a high-growth technology environment
• 3+ years of experience working day-to-day on some or all of the following: marketing automation platforms, CRM platforms, audience targeting and personalization, marketing campaign measurement, account based marketing, and online events (webinars)
• 3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives
• Experience building AI agents, including examples of agents you have deployed and examples of ways you are using AI on a daily basis beyond chat
• 3+ years of experience doing your own analysis using queries, dashboards, and AI and partnering with analysts and data scientists for more complex analytics needs
• 3+ years of experience defining your own scope and goals and collaborating with a distributed, global team to deliver on them
• Excellent written and verbal communication skills, including the ability to convey complex operational concepts to diverse stakeholders across marketing, sales, and engineering

Preferred qualifications

• • Experience managing prospect or marketing database programs, including data enrichment, hygiene, and growth using first-party and third-party data sources
  • 3+ years of experience with marketing technology systems and platforms, including Marketo, customer data platforms, marketing channel and campaign measurement and attribution, account based marketing platforms, and online event platforms
  • Experience selecting and managing third-party software in a B2B marketing context
  • Experience implementing AI tools to improve marketing operations workflows and productivity
  • Experience working with global teams on a day-to-day basis
  • Knowledge of data privacy and compliance frameworks
  • Experience in the financial services, payments, or B2B software industries

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. 

Stripe is expanding its Link Product Sales team, and this role is focused exclusively on bank payments. As an Account Executive, you will help businesses give their customers a fast, trusted way to pay from a bank account using Stripe’s full stack of payments solutions while accelerating the growth of the Link network. Few roles offer such a direct opportunity to shape and grow one of Stripe’s top company priorities. 

What you’ll do

As a founding Account Executive for Bank Payments, you will play a central role in shaping and executing Stripe’s go-to-market strategy for this growing product area. You will partner closely with Product, Engineering, Marketing, and other GTM teams to build deep product and industry expertise, lead complex deals, and guide in-depth conversations with existing and prospective customers. You will bring customer and market insights back to Stripe, helping influence both the product roadmap and how we take bank payments to market.

Bank payments and account connectivity are also an important part of Link’s broader vision for the future of commerce. Where the opportunity intersects with adjacent Link priorities—such as agentic commerce—you will help explore emerging customer use cases and shape how Stripe brings new experiences to market. This gives you the opportunity to build a focused bank payments business while contributing to some of Stripe’s most forward-looking initiatives.

You are an adept sales professional who can lead business and technical conversations at every level of an organization. You know how to establish value in competitive situations and are energized by products that require deep industry expertise and technical fluency. You are equally comfortable working with customers and internal partners, eager to develop and share expertise, and motivated by the opportunity to build in a fast-moving environment. You are an entrepreneurial self-starter, an exceptional communicator, and an analytical thinker with a record of top performance and making the teams around you better.

Responsibilities

• Drive revenue, adoption, and new customer acquisition for Stripe’s bank-payments portfolio across enterprise and platform customers
• Create a strategic territory plan, lead outreach efforts, and partner with core account teams to develop a robust, qualified bank payments pipeline
• Develop relationships with executive stakeholders and lead business and technical discussions with existing and prospective customers
• Advise customers on bank payment use cases and tradeoffs, including conversion, account verification, returns, fraud risk, settlement experience, and costs
• Deeply understand Stripe’s bank payments products and competitors, serving as an internal and customer-facing expert on the portfolio and market
• Identify early-adopter customers and turn successful engagements into repeatable discovery, positioning, and deal-execution playbooks
• Engage with Product and Engineering teams to synthesize customer, win/loss, and competitive feedback that informs Stripe’s product roadmap
• Contribute to go-to-market playbooks alongside Product, Marketing, Sales, and Technical Services stakeholders
• Work collaboratively across Stripe to shape bank-payment products and solutions that meet customer needs

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

• 10+ years of customer facing experience at a leading technology or payments company and a track record of top performance
• Experience building trusted advisor relationships with senior business leaders
• Proven ability to build strong collaborative working relationships with cross-functional business partners
• Self-starter capable of operating independently to drive meaningful business results
• Enthusiastic “roll up your sleeves” mentality
• Excellent verbal and written communication skills
• Ability to understand complex technical requirements and craft solutions across multiple stakeholders
• Proven experience to lead complex negotiations involving bespoke commercial agreements
• Thrives in a fast-paced environment and changing requirements
• True team player - always
• Humor is very welcomed

Preferred Qualifications

• 5+ years of experience selling enterprise payments or technology solutions, ideally in bank payments, open banking, account verification, payment risk, or money movement
• Strong understanding of ACH, Pay by Bank, and open banking payment flows, including how conversion, verification, returns, fraud risk, payment guarantees, settlement, and customer experience intersect
• Experience launching or scaling a new payments product or category, with a track record of translating early customer wins and market feedback into repeatable go-to-market programs

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The AI Build team is a new, industry-focused team dedicated to building with the world’s leading and fastest-scaling AI companies. We work alongside Stripe’s AI Solutions Architecture and GTM teams, and across Stripe’s product suite to help customers adopt emerging products, close interoperability and 0→1 solution gaps, and bring field learning directly into Stripe’s product roadmap. The team owns strategic proof-of-concept engagements across the pre- and post-sales lifecycle, complementing Stripe’s AI account teams and the product depth of Stripe’s specialist teams.

What you'll do 

As a Solutions Engineer on the AI Build team, you’ll work directly with frontier AI companies on the payments, billing, and monetization infrastructure underlying their core businesses. You’ll own complex proof-of-concept engagements on Stripe’s frontier products, from initial scoping through activation and handoff, combining customer discovery, solution design, rapid prototyping, and cross-functional leadership. You won’t simply implement a finished product: you’ll build with customers, identify where Stripe’s products or integrations need to evolve, and help customers feel as though they are inside our product roadmap.

Responsibilities 

• Own strategic POCs end to end: Sell, scope, and lead proof-of-concept engagements from initial customer commitment through activation.
• Build with customers: Work deeply with users’ engineers and technical leaders to understand their workflows, rapidly prototype solutions, and establish credible paths to production.
• Design across Stripe: Create solutions that span multiple Stripe products and determine whether blockers require configuration, integration work, custom development, or a core product change.
• Close 0→1 gaps: Navigate incomplete products, evolving requirements, and interoperability gaps while balancing immediate customer outcomes with reusable solutions.
• Influence the roadmap: Translate customer needs and deployment friction into clear product requirements, and partner with product and engineering teams to shape how Stripe’s frontier products are built.
• Lead cross-functionally: Coordinate AI account teams, AI and specialist Solutions Architects, product and engineering teams, Professional Services, and post-sales technical resources across the engagement lifecycle of new builds and deployments.
• Create repeatable patterns: Turn successful customer-specific work into reusable prototypes, reference architectures, implementation playbooks, and solution components.
• Stay close to the AI frontier: Operate at the pace and in the working style of AI-native companies, and remain current on emerging companies, products, business models, and technical developments across the industry.

Who you are

You are a customer-oriented technical builder who thrives in ambiguous, fast-moving environments. You build trusted relationships with engineers, technical leaders, and senior stakeholders, and you are equally comfortable discovering an unclear problem, designing an architecture, prototyping a solution, and coordinating teams through activation. You use code pragmatically to accelerate your work. You communicate clearly, lead through influence, and look for patterns that can turn one customer engagement into a better product or repeatable approach for many customers.

Minimum requirements

• 7+ years of relevant experience in customer-facing technical delivery, solutions engineering, implementation, technical product management, or a related field
• Experience owning complex customer engagements from discovery and solution design through implementation or activation, including work across both pre- and post-sales phases
• Demonstrated success in ambiguous, 0→1 environments where the standard product, integration, or implementation pattern did not yet exist
• Strong understanding of APIs, integrations, application architecture, and data flows, with the judgment to distinguish implementation gaps from core product gaps
• Ability to prototype rapidly using modern AI coding harnesses and development tools such as Cursor, Claude Code, or Codex
• Working proficiency in one or more relevant languages, such as Python, JavaScript/TypeScript, Java, or Ruby; depth in a particular language is less important than the ability to learn quickly and build credible prototypes
• Ability to build trusted relationships with customer engineers, technical leaders, founders, and other senior stakeholders
• Ability to lead through influence across sales, product, engineering, implementation, and post-sales teams while maintaining clear ownership of the customer outcome
• Experience operating at startup speed and in Slack-first, rapidly changing environments, along with active engagement in the broader AI industry

This role offers a unique opportunity to partner directly with leading AI companies and work on the financial infrastructure that powers their businesses. As an early member of Stripe’s AI industry team, you’ll help shape how Stripe partners with frontier companies, brings emerging products to market, and translates customer insights into product direction.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About our organization

The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.

Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.

Stripe has three interconnected extensibility primitives:

Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).

Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.

Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.

These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch.

What you’ll do

We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.

In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program. 

• Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
• Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
• Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.
• Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers.

Qualifications

Minimum requirements

• 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
• Strong product sense and ability to understand enterprise customer needs
• Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
• Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
• Proven track record of successful program delivery in complex technical environments
• Bachelor's degree or equivalent practical experience

Preferred Qualifications

• Background in product management or product operations
• Experience with developer platforms, API products, or payment systems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of Stripe’s brand and product. Product Designers are strategic partners to Engineering and Product Management within their product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about.

The Terminal design team crafts product experiences that empower users to configure and manage in person payments. This team transforms the intricate world of payments into intuitive solutions, letting users focus on growing their businesses. The team spans hardware and software, focusing on many types of users: end users who pay at the point of sale, cashiers and operations managers who set up and run the devices, and merchants who manage a fleet of devices and need to monitor performance.

What you’ll do

As a product designer, you’ll work closely with the product manager and engineering team to envision payments features in the Stripe Dashboard and our end-user-facing surfaces and partner with go-to-market teams to bring them to users. That includes new feature development, product quality improvements to our most frequently used workflows, and setting vision for our products to meet new user expectations in an increasingly data and AI-driven world.

Responsibilities

• Understand user workflows and pain points, and produce, test, and iterate on high-quality designs to solve user needs
• Partner closely with product, engineering, marketing, and strategy partners to define a north star and product experience for new features
• Prototype user experiences for user research testing and internal communication
• Collaborate with teams across Stripe to craft a seamless dashboard user experience
• Conduct user research to test design decisions before shipping
• Collaborate with our design systems teams to leverage and improve page templates and components

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Has 4+ years relevant design experience at a product-driven tech company
• Has strong craft demonstrated through a portfolio of work
• Has demonstrated skills in prototyping at a high fidelity
• Has experience collaborating closely with engineering teams
• Has excellent written and verbal communication skills, demonstrated through design deliverables, videos, and written artifacts

Preferred qualifications

• Are excited about building collaborative relationships with many partners
• Are passionate for turning complexity into usable, beautiful experiences
• Are a strong design leader comfortable with bringing your point of view to a team