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ABOUT TRAVERSAL Traversal https://www.traversal.com/ is the AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents. Our mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work. Our roots remain deeply embedded in AI research, and we’re channeling that scientific rigor and creativity into building the premier AI agent lab for the enterprise. Hence, what we’re proudest of is assembling the most talented yet nicest group of individuals, including researchers from MIT, Harvard, and Berkeley, to world-class engineers from industry: Citadel Securities, Cockroach Labs, Datadog, DE Shaw, ServiceNow, Glean, Perplexity, Pinecone, and more, to take on one of the hardest problems for AI to solve. Without the entire team, none of this would be possible. THE ROLE As a Field Marketing Manager you will help build and execute programs that create and nurture meaningful relationships with enterprise technology leaders and drive pipeline growth. This role is ideal for someone who thrives at the intersection of marketing, events, sales, and operations. You'll own the execution of executive experiences, industry conferences, regional events, partner activations, and relative integrated field marketing campaigns. As an early member of a growing marketing team, you'll have the opportunity to help shape how we engage with and build our community through impactful and memorable moments. RESPONSIBILITIES - Own Traversal’s events and field marketing strategy across corporate events, sponsored trade shows, roadshows, workshops, and regional programs - Plan and execute world-class events from concept through completion, including timelines, budgets, vendors, logistics, and on-site execution - Develop and run regional field marketing initiatives aligned with pipeline acceleration goals. - Partner closely with sales - Collaborate cross-functionally with Sales and Marketing to plan initiatives aligned to brand and business goals. - Measure, analyze, and report on the performance of each initiative, including pipeline impact and ROI. - Continuously test, iterate, and improve programs based on performance data and field feedback. REQUIREMENTS - 3–5 years of experience in B2B field marketing at a high-growth technology company. - Proven experience planning and executing executive events, customer programs, and field marketing initiatives. - Experience managing industry conferences, trade shows, and sponsorship activations from planning through post-event reporting. - Experience executing events for both highly technical audiences (engineering, infrastructure, DevOps, SRE, platform teams) and executive decision makers. - Experience measuring pipeline influence, campaign attribution, and event ROI. - Experience managing external vendors, agencies, and production partners. - Outstanding project management and organizational skills, paired with a keen attention to detail. - Experience partnering closely with Sales and GTM organizations to build integrated field marketing programs that support pipeline generation. - Comfortable working cross-functionally in a fast-paced startup environment where priorities evolve quickly. - Bachelor’s degree in Marketing, Business or a related field preferred - Willingness to travel approximately 30–50% as programs require. NICE TO HAVE - Industry experience in AI, infrastructure, developer tools, cloud, observability, cybersecurity, or enterprise software. - Familiarity with Salesforce, HubSpot, Marketo, or similar CRM and marketing automation platforms. - Basic design skills with the ability to create/edit marketing assets using Figma, Adobe Creative Suite, Canva, or similar creative software. - Experience writing marketing and sales content that support events—including campaign emails, event invitations, landing pages, social media content, sales enablement materials, and other customer-facing communications. COMPENSATION We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $125,000 - $150,000, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. WHY YOU SHOULD JOIN US We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.

Listed by Traversal for a position based in the United States. Employers on this board attest they are hiring domestically.

Marketing

44 days ago

Field and Events Marketing Manager

Traversal · United States

Pay

$125k–150k

Setting

Remote

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Listed by Traversal for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

64 days ago

AI Adoption Engineer - West

Traversal · United States

Pay

$150k–300k

Setting

Remote

Apply Sign in to favorite Permalink

ABOUT TRAVERSAL Traversal https://www.traversal.com/ is the AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents. Our mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work. Our roots remain deeply embedded in AI research, and we’re channeling that scientific rigor and creativity into building the premier AI agent lab for the enterprise. Hence, what we’re proudest of is assembling the most talented yet nicest group of individuals, including researchers from MIT, Harvard, and Berkeley, to world-class engineers from industry: Citadel Securities, Cockroach Labs, Datadog, DE Shaw, ServiceNow, Glean, Perplexity, Pinecone, and more, to take on one of the hardest problems for AI to solve. Without the entire team, none of this would be possible. THE ROLE As an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. Traversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce. We sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation. That chapter belongs to the AI Adoption Engineer (AAE). RESPONSIBILITIES Customer Ownership - Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature. - Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync. - Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews. - Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data. Technical Depth - Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account. - Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported. - Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items. - Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed. - Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default. Cross-Functional Contribution - Synthesize customer feedback into structured product roadmap input for engineering and product leadership. - Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base. - Maintain and update per-team enablement decks, keeping them current with each major release. REQUIREMENTS - 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company. - Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs. - Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level. - Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work. - Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing. - Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it. NICE TO HAVE - Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside. - Experience as an SRE or FDE - Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator. - Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior. - Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises. - Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters. - History of turning a skeptical power user into a champion — you have a story about this. COMPENSATION We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE , plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. WHY YOU SHOULD JOIN US We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.

Listed by Traversal for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

64 days ago

AI Adoption Engineer - East

Traversal · United States

Pay

$150k–300k

Setting

Remote

Apply Sign in to favorite Permalink

ABOUT TRAVERSAL Traversal https://www.traversal.com/ is the AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents. Our mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work. Our roots remain deeply embedded in AI research, and we’re channeling that scientific rigor and creativity into building the premier AI agent lab for the enterprise. Hence, what we’re proudest of is assembling the most talented yet nicest group of individuals, including researchers from MIT, Harvard, and Berkeley, to world-class engineers from industry: Citadel Securities, Cockroach Labs, Datadog, DE Shaw, ServiceNow, Glean, Perplexity, Pinecone, and more, to take on one of the hardest problems for AI to solve. Without the entire team, none of this would be possible. THE ROLE As an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. Traversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce. We sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation. That chapter belongs to the AI Adoption Engineer (AAE). RESPONSIBILITIES Customer Ownership - Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature. - Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync. - Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews. - Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data. Technical Depth - Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account. - Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported. - Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items. - Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed. - Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default. Cross-Functional Contribution - Synthesize customer feedback into structured product roadmap input for engineering and product leadership. - Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base. - Maintain and update per-team enablement decks, keeping them current with each major release. REQUIREMENTS - 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company. - Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs. - Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level. - Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work. - Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing. - Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it. NICE TO HAVE - Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside. - Experience as an SRE or FDE - Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator. - Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior. - Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises. - Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters. - History of turning a skeptical power user into a champion — you have a story about this. COMPENSATION We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE , plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. WHY YOU SHOULD JOIN US We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.

Listed by Traversal for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

64 days ago

AI Adoption Engineer - West

Traversal · United States

Pay

$150k–300k

Setting

Remote

Apply Sign in to favorite Permalink

ABOUT TRAVERSAL Traversal https://www.traversal.com/ is the AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents. Our mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work. Our roots remain deeply embedded in AI research, and we’re channeling that scientific rigor and creativity into building the premier AI agent lab for the enterprise. Hence, what we’re proudest of is assembling the most talented yet nicest group of individuals, including researchers from MIT, Harvard, and Berkeley, to world-class engineers from industry: Citadel Securities, Cockroach Labs, Datadog, DE Shaw, ServiceNow, Glean, Perplexity, Pinecone, and more, to take on one of the hardest problems for AI to solve. Without the entire team, none of this would be possible. THE ROLE As an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. Traversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce. We sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation. That chapter belongs to the AI Adoption Engineer (AAE). RESPONSIBILITIES Customer Ownership - Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature. - Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync. - Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews. - Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data. Technical Depth - Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account. - Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported. - Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items. - Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed. - Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default. Cross-Functional Contribution - Synthesize customer feedback into structured product roadmap input for engineering and product leadership. - Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base. - Maintain and update per-team enablement decks, keeping them current with each major release. REQUIREMENTS - 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company. - Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs. - Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level. - Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work. - Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing. - Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it. NICE TO HAVE - Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside. - Experience as an SRE or FDE - Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator. - Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior. - Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises. - Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters. - History of turning a skeptical power user into a champion — you have a story about this. COMPENSATION We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE , plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. WHY YOU SHOULD JOIN US We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.

Listed by Traversal for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

64 days ago

AI Adoption Engineer - East

Traversal · United States

Pay

$150k–300k

Setting

Remote

Apply Sign in to favorite Permalink

ABOUT TRAVERSAL Traversal https://www.traversal.com/ is the AI Site Reliability Engineer (SRE) for the enterprise—already trusted by some of the largest companies in the world to troubleshoot, remediate, and even prevent the most complex production incidents. Our mission is to free engineers from endless firefighting and enable them to focus on creative, high-impact work. Our roots remain deeply embedded in AI research, and we’re channeling that scientific rigor and creativity into building the premier AI agent lab for the enterprise. Hence, what we’re proudest of is assembling the most talented yet nicest group of individuals, including researchers from MIT, Harvard, and Berkeley, to world-class engineers from industry: Citadel Securities, Cockroach Labs, Datadog, DE Shaw, ServiceNow, Glean, Perplexity, Pinecone, and more, to take on one of the hardest problems for AI to solve. Without the entire team, none of this would be possible. THE ROLE As an AI Adoption Engineer you are a technically fluent, commercially aware practitioner who moves a customer through four adoption phases — Activation, Scaling, Optimization, and Value Realization — and owns the outcome at each step. You will run enablement sessions, debug accuracy failures, engineer custom prompts, drive quarterly business reviews, gather product feedback, drive product changes, and surface expansion opportunities. Traversal is an AI SRE platform that delivers root cause analysis and incident resolution with causal reasoning inside the workflows engineers already use — Slack, ServiceNow, and more. Our customers run some of the most demanding production systems on the planet: global financial networks, cloud-native infrastructure, mission-critical digital commerce. We sell a consumption-based product. The selling never stops, and adoption work never stops. Every customer touchpoint is an opportunity to drive more usage — and more value. Today our Field Deployment Engineers own implementation. Once a customer is live, the next chapter begins: getting them to the point where Traversal is the first tool engineers reach for on every incident, renewal is a formality, and expansion is a natural conversation. That chapter belongs to the AI Adoption Engineer (AAE). RESPONSIBILITIES Customer Ownership - Own all four adoption phases end-to-end for a portfolio of enterprise accounts, from first post-deployment kickoff through renewal signature. - Maintain a customer-specific 30/60/90 roadmap, updated weekly and reviewed in every customer sync. - Run every customer-facing meeting type in the process: kickoffs, team enablement sessions, bi-weekly product feedback calls, power-user 1:1s, weekly syncs, exec/leadership syncs, and Quarterly Business Reviews. - Publish a monthly async leadership update to each account’s executive sponsors — written, concise, and built on real usage data. Technical Depth - Own customer-specific integrations, custom prompt engineering, and edge-case debugging for each assigned account. - Instrument and maintain accuracy tracking in collaboration with the customer — ensuring the dataset is customer-owned and credible, not vendor self-reported. - Identify and capture failure modes through power-user 1:1s, then work with the product team to translate them into roadmap items. - Debug and resolve platform issues surfaced during adoption, coordinating with engineering when needed. - Push for service-launch integration — getting Traversal wired into customer OAR/compliance checklists so every new service enables it by default. Cross-Functional Contribution - Synthesize customer feedback into structured product roadmap input for engineering and product leadership. - Contribute to the adopt-traversal-sas cross-account Slack community, connecting power users across the customer base. - Maintain and update per-team enablement decks, keeping them current with each major release. REQUIREMENTS - 5+ years in a technical customer-facing role: solutions engineering, solutions architecture, technical account management, or customer success engineering at an enterprise software or infrastructure company. - Genuine technical depth — you can read logs, understand distributed systems failures, and have a point of view on why an AI agent produced a wrong root cause. You don’t need to write production code daily, but you need to be credible in a room full of senior SREs. - Demonstrated ability to run executive-level conversations and engineer-level conversations in the same week with the same customer. You adjust without losing credibility at either level. - Experience driving adoption of a technical product with a complex, multi-stakeholder customer — not just managing the relationship, but actively changing how people work. - Strong written communication. Your monthly leadership updates, enablement decks, and QBR narratives will be the customer’s primary record of why Traversal is worth renewing. - Comfort with ambiguity and a builder’s instinct — this is an early-stage role; the playbook exists but you will extend it. NICE TO HAVE - Background in observability, AIOps, ITSM, or incident management — you understand the workflows Traversal lives inside. - Experience as an SRE or FDE - Experience with Slack-based enterprise workflows, ServiceNow, or Splunk as a practitioner or integrator. - Familiarity with consumption-based or credit-based SaaS pricing models and what they mean for customer behavior. - Prior experience at a company that sold to infrastructure, platform, or SRE teams at large enterprises. - Exposure to prompt engineering or AI product configuration — you don’t need to be an ML engineer, but you should understand why a system prompt matters. - History of turning a skeptical power user into a champion — you have a story about this. COMPENSATION We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000 - $300,000 OTE , plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge. WHY YOU SHOULD JOIN US We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team. Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.

Listed by Traversal for a position based in the United States. Employers on this board attest they are hiring domestically.

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