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Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Why We’re Hiring This Role: Vapi is scaling fast, and the CEO's time is the company's scarcest resource. We're hiring a Chief of Staff to be a true force multiplier: someone who can take an ambiguous, high-stakes problem, run it to ground, and either solve it directly or stand up the team and process to solve it. This is not a scheduling or note-taking role. It's a role for a builder who wants to operate at the center of the company, touch every function, and grow into a broad operating leader. If you've founded something, been a founding employee, or thrived in the chaos of an early-stage company, you'll feel at home here. What You’ll Do: - 30 Day: Embed with the CEO and the leadership team. Learn the product deeply enough to speak credibly with customers and engineers, sit in on every major meeting, and build a clear map of how the company runs today: goals, metrics, open decisions, and where things are stuck. Start owning the operating cadence (leadership meetings, agendas, follow-ups) so nothing falls through the cracks. - 60 Day: Take full ownership of one or two ambiguous, cross-functional problems the CEO cares about — the kind that don't have an obvious owner — and drive them to measurable outcomes. Tighten planning and reporting: get to a crisp view of company metrics and OKRs, and make sure priorities are clear and progress is visible. - 90 Day: Operate as a trusted extension of the CEO. Represent them in meetings, make and communicate decisions on their behalf, and run key company processes (planning, board prep, all-hands, key hiring loops). Identify the next set of high-leverage problems and either own them or build the team to own them. Who You Are: - A strong business generalist with a technical bent — you don't need to write production code, but you can go deep on a technical product, conduct meetings with engineers, and reason about how the product and market fit together. - You’ve either founded a company, been a founding employee, or otherwise operated with a high degree of ownership in a fast-moving environment. (Prior "Chief of Staff" experience is not required — we care about the operating instinct, not the title.) - A fast learner who can pick up an unfamiliar domain quickly and get to competence faster than seems reasonable. - Exceptionally organized. You bring order to ambiguity, track the details, and make sure things actually get done. - Comfortable owning a broad and shifting set of responsibilities. One week strategy you’re focused on strategy, the next week operations, the next week a critical hire. - Ideally, some consulting, banking, or similar structured-problem-solving background. You know how to break down a messy problem and communicate crisply to executives. - High trust, high judgment, and low ego. You're happy to do the unglamorous work and to give away the wins. How We Work: - Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate. - Commit and follow through - We finish what we start and build trust by being people others can count on. - Why not today? - We value urgency and momentum. The fastest path to customer value usually wins. - Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions. - It’s our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard. - Be direct and kind - We give feedback clearly, respectfully, and without delay. Why Vapi: - Generational impact: Build the human interface for every business - Ownership culture: a large portion of our workforce is former founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A What We Offer: - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: take what you need - More: catered meals, transportation, gym, and a $10k annual L&D budget

Listed by Vapi for a position based in the United States. Employers on this board attest they are hiring domestically.

Accounting

50 days ago

Billing, Collections & Revenue Accounting Specialist

Vapi · San Francisco, California, United States

Pay

$120k–140k

Setting

Hybrid

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Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M VAPI (/ˈVⱭːPI/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised TRY TALKING TO VAPI NOW! https://vapi.ai/ WHY WE'RE HIRING FOR THIS ROLE WE BILL ON CONSUMPTION. CUSTOMERS SIGN COMMITMENTS, PREPAY BALANCES THEY DRAW DOWN AGAINST, RAMP THEIR SPEND EACH QUARTER, AND GO OVER — AND CONTRACTS GET AMENDED MID-TERM. AN INVOICE IS ONLY CORRECT IF SOMEONE UNDERSTANDS BOTH THE CONTRACT AND THE USAGE DATA BEHIND IT, AND REVENUE IS ONLY CORRECT IF SOMEONE UNDERSTANDS WHAT WAS ACTUALLY DELIVERED. TODAY NOBODY OWNS THAT END TO END. WE'RE HIRING SOMEONE TO OWN ALL OF IT: THE BILLING RUN, THE CASH, THE COLLECTIONS, THE DISPUTES, AND THE ASC 606 UNDERNEATH. THIS IS AN OPERATING JOB AS MUCH AS AN ACCOUNTING ONE — SOME WEEKS YOU'LL CLOSE THE MONTH, AND OTHER WEEKS YOU'LL BE THE PERSON GETTING A QUIET SIX-FIGURE ACCOUNT BACK ON THE PHONE. WHAT YOU'LL DO First 30 Days: Learning & Foundational Setup - Review our current ASC 606 processes and flag what doesn't hold up on a consumption model - Get into our metering and invoicing tools and find the first thing that's wrong — there will be one - Run daily invoicing and cash application, and tie the billing run back to contract terms - Answer billing inquiries and follow up on collection emails - Tell us what our DSO actually is, what's driving it 60 Days: Process Optimization & Operational Ownership - Take full ownership of order-to-cash — billing, AR, collections, and cash application - Own the conversation with the customers - Partner with FP&A, deal desk, Sales, and Customer Success so unusual deals bill correctly the first time - Work the aging deliberately: decide what gets chased, what gets escalated, and what isn't coming back - Take real work off the month-end close 90 Days: Process Improvement & Strategic Support - Lead revenue month-end close independently, from schedules to journal entries and support - Ship the billing improvements you identified in month one - Optimize usage-based rating so invoices are right before anyone has to check them - Build revenue and AR schedules an auditor can follow without you in the room - Tell us what to build, buy, or automate next, and why WHO YOU ARE This role needs both halves — order-to-cash operations and revenue accounting. There is no one here to hand either of them to. - 3–6 years across billing, AR and collections, and revenue accounting, ideally at a SaaS or usage-based company, including at least two years hands-on in order-to-cash - You have personally owned a receivables portfolio. Not supported one. You can tell us roughly what it was worth, what DSO looked like when you inherited it, what it looked like when you left, and what you did in between - You have run collections yourself — written the dunning sequence, made the calls, and decided when to escalate and when to write something off - You have configured a usage-based billing system setting up rating, plans and invoicing rather than only reading what the system produced - You have handled billing disputes directly with customers, including the ones where we turned out to be wrong - You have applied ASC 606 to consumption revenue: prepaid drawdown, overage, unused commitments, breakage and cutoff - You have owned or materially contributed to month-end close, and supported an external audit - You chase the discrepancy. When usage says one thing and the invoice says another, you find out why instead of filing it under immaterial - You are comfortable asking for money, and you hold your position when Sales asks you to pause a dunning notice during a renewal — without becoming someone they stop bringing deals to - You say what you don't know. When something needs a controller, a customer conversation, you flag it rather than quietly deciding alone Bonus points for a CPA, comfort with SQL, or having built a billing process from scratch or migrated one system to another. WHY VAPI: - Generational impact: Build the human interface for every business - Ownership culture: 70% of the company are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER: - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off sites - Flexible time off: take what you need - More: catered meals, transportation, gym, and a $10k annual L&D budget - Salary Range: $120,000 - $140,000 per year Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.

Listed by Vapi for a position based in the United States. Employers on this board attest they are hiring domestically.

50 days ago

Cost Revenue Analyst

Vapi · San Francisco, California, United States

Pay

$165k–185k

Setting

Hybrid

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Listed by Vapi for a position based in the United States. Employers on this board attest they are hiring domestically.

Design

55 days ago

Product Designer — AI UX / Product Experience

Vapi · San Francisco, California, United States

Pay

$180k–280k

Setting

Hybrid

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Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M PRODUCT DESIGNER — AI UX / PRODUCT EXPERIENCE Location: SF (hybrid Tuesday-Thursday) About Vapi (/ˈVɑːpi/): We're creating the shift to voice as humanity's default interface. We're the most configurable platform for deploying voice agents. We've grown to over 1M developers, adding thousands every day. Try talking to Vapi now! WHY WE'RE HIRING THIS ROLE We're building the next generation of AI product experiences and need someone who shapes product direction, not just executes on it. We want a designer who can help us see problems in new ways, raise the quality of our thinking, and create clear, high-leverage product experiences in a fast-moving AI environment. WHAT YOU'LL DO 30 Day: Go deep on our complex, technical workflows. Understand the product surface end to end and how customers actually use it. 60 Day: Own an ambiguous problem area outright. Partner closely with engineering and product to turn it into a clear direction, and ship high-quality work quickly and iteratively. 90 Day: Contribute novel ideas and patterns that help define how AI-native workflows should work in practice. Be a voice that raises the level of the team, not just execution capacity. WHO YOU ARE - 5+ years experience: Exceptional candidates with less considered case by case - Exceptional taste: You bring product and design judgment, not just solid execution; strong fundamentals and a modern design sensibility - AI-Forward: You design with and around AI-augmented workflows, not just for AI products - A rigorous thinker: You frame ambiguous problems clearly and ask sharp questions before jumping to solutions - A systems thinker: With range, not at the expense of creativity and product insight - B2B / enterprise background: You've designed for enterprise or B2B products, not legacy enterprise software (think Linear or Vercel, not Salesforce, Workday, or Microsoft) - Comfortable with complexity: You're at home designing highly technical products and workflows - Fluent in AI: You have up-to-date intuition for AI products, tooling, and workflow design - Provably original: Your work has introduced new ideas, patterns, or ways of thinking to a team - Fast in fast-moving environments: You've designed and shipped inside iterative, high-velocity product orgs Strong Candidates May Also Have: - Experience at companies known for distinctive product craft or novel UX patterns (Linear, Vercel, and similar next-gen AI product companies) - Experience designing AI-native, workflow-heavy, or developer-facing products - A track record of shipping in ambiguous, high-ownership environments - A portfolio that shows both strong thinking and real execution - Technical fluency, whether from a CS background, building your own tools, or years on developer-facing products Not A Fit If: - Primarily a mobile or consumer designer with no pull toward complex B2B - Bootcamp-only design background with no broader technical grounding - No prior tech industry experience HOW WE'LL EVALUATE THIS ROLE - How you think through ambiguous problems - Whether you bring genuinely new perspectives - Whether you can translate insight into shipped product quality - Whether your work raises the bar for the team WHY VAPI - Generational impact: Build the human interface for every business - Ownership culture: 70% of the company are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: Peak XV, Kleiner Perkins, Bessemer, M12, YC WHAT WE OFFER - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: Take what you need - More: Catered meals, transportation, gym, and a $10k annual L&D budget

Listed by Vapi for a position based in the United States. Employers on this board attest they are hiring domestically.

Administrative

60 days ago

Executive Assistant

Vapi · San Francisco, California, United States

Pay

$160k–180k

Setting

Hybrid

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Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. - The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth - The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 - The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M VAPI (/ˈVⱭːPI/): - Voice AI that resolves, not transfers - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life - Trusted by 1 million developers building the future of voice agents - Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised - Try talking to Vapi now! https://vapi.ai/ WHY WE’RE HIRING THIS ROLE: - We're looking for an exceptional Executive Assistant to support our CFO and Finance organization while also providing calendaring and ad hoc support to our VP of Sales. This is a high-trust, high-impact role for someone who thrives on creating order from chaos, anticipating needs before they arise, and helping executives operate at their highest level. You'll be a force multiplier across Finance, working with leaders, board members, investors, and cross-functional teams while handling highly confidential information with discretion. WHAT YOU’LL DO: - 30 Day: - Learn the priorities, operating rhythms, and communication styles of the CFO and VP of Sales. Take ownership of calendars, scheduling, travel, and meeting logistics. - Build relationships across Finance and key cross-functional partners. - 60 Day: - Independently manage complex calendars, travel, expenses, and executive communications. - Coordinate leadership meetings, board logistics, investor meetings, and Finance planning cycles. - Own operational processes that keep the Finance organization running smoothly. - 90 Day: - Become a trusted partner who proactively identifies problems, removes friction, and keeps priorities moving. - Drive cross-functional projects, improve operational workflows, and ensure nothing falls through the cracks. - Serve as the connective tissue across Finance, GTM, and executive leadership. WHO YOU ARE: - 3+ years supporting VP-level or executive leaders, ideally in a fast-paced startup. - Exceptionally organized, proactive, and calm under pressure. - Exercises outstanding judgment and discretion with confidential information. - Strong written and verbal communicator. - Comfortable with Google Workspace, Slack, Notion, DocuSign, and AI productivity tools. - Thrives in fast-moving environments where priorities shift quickly. - Takes ownership, follows through, and enjoys making executives and teams more effective. HOW WE WORK: - Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate. - Commit and follow through - We finish what we start and build trust by being people others can count on. - Why not today? - We value urgency and momentum. The fastest path to customer value usually wins. - Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions. - It’s our problem - We operate as one team. We share credit, own mistakes together, and support each other when things get hard. - Be direct and kind - We give feedback clearly, respectfully, and without delay. WHY VAPI: - Generational impact: Build the human interface for every business - Ownership culture: Many of us are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER: - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: take what you need - More: catered meals, transportation, gym, and a $10k annual L&D budget

Listed by Vapi for a position based in the United States. Employers on this board attest they are hiring domestically.

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