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Sr. Channel Sales Engineer
Witness AI · United States
Pay
$260k–295k
Setting
Remote
JOB TITLE: SR. CHANNEL SALES ENGINEER
Location: Remote
Reports to: VP Global Sales Engineering
ABOUT WITNESSAI:
WitnessAI is the unified AI security and governance platform enterprises trust to govern and protect all AI activity. We provide complete, network-level visibility into every interaction including employees and autonomous agents, even in native apps where legacy tools are blind. Unlike security that relies on outdated keywords, our platform understands intent, enabling intelligent policies that stop novel threats like prompt injection while empowering productivity. WitnessAI transforms security from a bottleneck into the enabler of your AI strategy as the confidence layer for enterprise AI.
THE ROLE
As a Sr. Channel Sales Engineer, you are the technical lead for our partner ecosystem. You make resellers, distributors, MSSPs, and system integrators good at selling and deploying WitnessAI, and you join their deals when it counts.
This is a hands-on role. You will set the standard for how partners run demos and proofs of concept, and bring partner feedback back to Product and Sales. You work day to day with the Channel team, Sales Engineering, Product, and Marketing.
WHAT YOU'LL DO
- Enable partner technical teams. Train partner sales engineers and architects on the WitnessAI platform, the AI security market, and how to position us against legacy tools. Run onboarding, certification, and refresher sessions.
- Support partner-led deals. Join partner calls and customer meetings to run demos, answer technical questions, and scope requirements. Step in on strategic deals, then coach partners to run the next one on their own.
- Run proofs of concept. Define POC plans and success criteria with partners and customers. Guide the deployment, troubleshoot issues, and drive each POC to a clear decision.
- Build partner technical assets. Create reference architectures, demo environments, deployment guides, battlecards, and talk tracks that partners can use without us in the room.
- Partner on pipeline. Work with Channel Sales and Marketing on joint campaigns, workshops, and events. Help partners identify AI security use cases inside their existing customer base.
- Answer security reviews and RFPs. Handle technical questionnaires, architecture reviews, and RFP responses that come through partners.
- Bring back what you hear. Share partner and customer feedback with Product and Engineering. Flag integration gaps, competitive losses, and feature requests with specifics.
- Represent WitnessAI. Present at partner events, conferences, and customer briefings.
WHAT WE'RE LOOKING FOR
- 7+ years in pre-sales, sales engineering, or technical consulting, with at least 3 years supporting channel or partner sales.
- A working understanding of network security, cloud infrastructure, identity, and data security. Familiarity with AI/ML or generative AI use cases is a strong plus.
- A record of enabling partners to sell and deploy technical products, and of helping close six- and seven-figure deals through the channel.
- Hands-on experience running demos and POCs end to end, including deployment and troubleshooting.
- Experience working with resellers, distributors, MSSPs, or global system integrators.
- Clear communication. You can explain a complex architecture to an engineer in the morning and a CISO in the afternoon.
- Willingness to travel for partner and customer meetings and events.
NICE TO HAVE
- Background at a cybersecurity vendor, especially in SASE, secure web gateway, CASB, DLP, or zero trust.
- Experience building a partner enablement or certification program from scratch.
- Existing relationships with security-focused VARs, MSSPs, or distributors.
- Experience with partner portals and deal registration tools, plus CRM tools such as Salesforce.
- Security or cloud certifications such as CISSP, AWS, Azure, or GCP.
- Prior startup experience, where you built process because none existed.
WHY JOIN US
- Build the technical foundation of our channel program in a new and fast-growing category.
- Sell a product that solves one of the biggest problems in enterprise AI adoption.
- Work directly with Sales, Product, and Engineering. Your feedback shapes the roadmap.
- Competitive compensation and meaningful equity.
- Backing from top investors and advisors in AI, cybersecurity, and enterprise software.
BENEFITS:
- Competitive salary and equity
- Health, dental, and vision insurance
- 401(k) plan
- Opportunities for professional development and growth
- Generous vacation policy
SALARY RANGE:
$260,000 - $295,000 OTE (The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.)
Listed by Witness AI for a position based in the United States. Employers on this board attest they are hiring domestically.
Regional Sales Director
Witness AI · United States
Pay
$84k–100k
Setting
Remote
JOB TITLE: REGIONAL SALES DIRECTOR
Location: Boston/NE
Reports to: VP of Sales
ABOUT WITNESSAI:
WitnessAI is a fast-growing, AI Security startup dedicated to enabling safe and effective AI use for enterprises. Our cutting-edge platform helps organizations innovate and enjoy the power of generative AI, without losing control, privacy, or security.
THE ROLE
As a Regional Sales Director, you’ll be responsible for driving growth in your territory by identifying, engaging, and closing business with enterprise customers. You’ll work closely with marketing, solutions engineering, and product teams to deliver value-driven sales conversations and build deep relationships with security, AI, and IT leaders.
This is a hands-on, early-stage role where you’ll help shape our go-to-market motion, refine our sales playbook, and represent the company in a fast-evolving market category.
WHAT YOU’LL DO
- Own the full sales cycle — from prospecting and qualification through negotiation and close.
- Develop and execute a territory plan focused on strategic enterprise accounts.
- Build relationships with key decision-makers in security, data science, and IT.
- Partner with marketing and SDRs to generate high-quality pipeline.
- Work with Sales Engineering to scope technical requirements and deliver compelling demos.
- Provide market and customer feedback to influence product direction and roadmap.
- Represent the company at events, conferences, and key industry forums.
- Consistently meet or exceed quarterly and annual sales targets.
WHAT WE’RE LOOKING FOR
- 7+ years of enterprise sales experience, preferably in cybersecurity, AI/ML infrastructure, or SaaS.
- Proven record of closing six- and seven-figure deals with technical and business stakeholders.
- Deep understanding of security architectures, cloud infrastructure, or AI/ML workflows.
- Strong technical curiosity — able to articulate complex technology to both engineers and executives.
- Experience selling into Fortune 1000, federal, or regulated industries (finance, healthcare, etc.) a plus.
- Self-starter mentality — thrives in early-stage environments with high autonomy and evolving GTM processes.
- Excellent communication, negotiation, and presentation skills.
NICE TO HAVE
- Network in the cybersecurity, AI, or cloud security ecosystem.
- Experience building or mentoring early GTM teams (SDRs, SEs, or AEs).
- Familiarity with CRM tools (Salesforce, HubSpot) and sales enablement platforms.
- Prior startup experience — you know how to build structure from zero.
WHY JOIN US
- Build the foundation of our go-to-market strategy in a new and rapidly growing category.
- Represent a differentiated, high-impact product solving one of the biggest challenges in AI adoption.
- Competitive compensation and meaningful equity in a fast-scaling company.
- Collaborative, transparent, and mission-driven culture.
- Backing from world-class investors and advisors in AI, cybersecurity, and enterprise software.
BENEFITS:
- Hybrid work environment
- Competitive salary, health, dental, and vision insurance
- 401(k) plan
- Opportunities for professional development and growth
- Generous vacation policy
SALARY RANGE:
$84,500 - $100,000 (THE EXACT SALARY WILL BE DETERMINED BASED ON THE SELECTED CANDIDATE’S LOCATION, QUALIFICATIONS, EXPERIENCE, AND RELEVANT SKILLS.)
Listed by Witness AI for a position based in the United States. Employers on this board attest they are hiring domestically.
Technical Support Engineer
Witness AI · United States
Pay
$84k–100k
Setting
Remote
Job Title: Technical Support Engineer (AI Security Products)
Location: Atlanta, GA - Hybrid - 2 days/week
About Us:
Witness AI invented intent-based AI security. While legacy tools monitor what users say to AI, we understand what they're trying to accomplish - stopping jailbreaks, data exfiltration, and shadow AI before damage occurs. We provide visibility into how employees and systems use AI - capturing prompts, responses, and agent activity - so security teams can monitor risk, investigate incidents, and enforce guardrails in real time.
Job Description: As a Hands-On Technical Support Engineer for WitnessAI customers, you will be responsible for overseeing the pool of customer technical/product issues ranging from easy to complex difficulty while directly engaging with them to troubleshoot and provide resolution by following customer SLAs. You’ll provide high-level technical guidance and mentorship to the TSE team, while ensuring efficient resolution of customer problems related to AI security products. This is a hands-on role that requires a deep understanding of network, endpoint and proxy security technologies, troubleshooting complex issues, and working closely with cross-functional teams to drive customer success.
Key Responsibilities:
- Lead and mentor the technical support team, providing guidance on troubleshooting and resolving complex customer issues.
- Serve as an escalation or direct point for high-priority and advanced technical issues involving AI security products (e.g., proxies, end points, HTTP1.1/HTTP2,DNS, firewalls, IDS/IPS, VPNs, etc.).
- Provide hands-on troubleshooting, root cause analysis, and resolution for customer-reported issues, ensuring high-quality support.
- Collaborate with engineering, product development, and sales teams to communicate customer feedback and ensure continuous product improvement.
- Develop and maintain best practices, technical documentation, and troubleshooting guides to improve team efficiency.
- Implement and manage support processes, ensuring SLAs are met and customer satisfaction remains high.
- Conduct regular training sessions to keep the support team up-to-date on the latest product features and network security trends.
- Engage directly with customers via email, phone, or remote sessions to resolve technical issues and ensure their security solutions are fully optimized.
- Assist with the deployment and configuration of security products, providing post-deployment technical assistance.
- Monitor, analyze, and report on support metrics, identifying opportunities for process improvements and training needs.
- Stay updated on the latest cybersecurity trends, threats, and technologies to provide expert-level support and guidance.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 3-5 years of experience in technical support or engineering roles.
- Extensive hands-on experience with network security products, including firewalls, VPNs, IDS/IPS, and endpoint security solutions (e.g.,Crowdstrike, SentinelOne, Palo Alto, Cisco, Fortinet, etc).
- Strong knowledge of various protocols (HTTP1.1,HTTP2, TCP/IP, DNS, DHCP, etc.), working with HARs, packet captures, tcpdump, etc and security best practices.
- Proven experience troubleshooting and diagnosing complex network security issues in real-world customer environments.
- Exceptional problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Strong communication and customer service skills, with the ability to explain complex technical concepts to non-technical users.
- Experience with scripting or automation tools (e.g., Python, Bash) is a plus.
- Industry certifications such as CCNA, CISSP, or CEH are highly desirable.
- Experience with support ticketing systems and knowledge base management.
Benefits:
- Hybrid work environment
- Competitive salary.
- Health, dental, and vision insurance.
- 401(k) plan.
- Opportunities for professional development and growth.
- Generous vacation policy.
Salary Range:
$84,500 - $100,000 (The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.)
Listed by Witness AI for a position based in the United States. Employers on this board attest they are hiring domestically.
Field Marketing Manager
Witness AI · United States
Pay
$118k–140k
Setting
Remote
FIELD MARKETING MANAGER
Location: U.S. — Central (Remote) or Northeast (Remote)
Reports to: Director of Field & Customer Marketing
Travel: 15–20% within region
ABOUT US
Witness AI invented intent-based AI security. While legacy tools monitor what users say to AI, we understand what they're trying to accomplish - stopping jailbreaks, data exfiltration, and shadow AI before damage occurs. We provide visibility into how employees and systems use AI - capturing prompts, responses, and agent activity - so security teams can monitor risk, investigate incidents, and enforce guardrails in real time.
ROLE OVERVIEW
The Field Marketing Manager serves as the in-region marketing expert and partner to the field. This role collaborates closely with regional teams, including Regional Sales Directors, Sales Engineers, Channel Sales Directors, and regional partners to plan and execute programs that drive demand, accelerate pipeline, and deepen engagement.
KEY RESPONSIBILITIES
- Create quarterly field marketing plans that generate demand and increase funnel velocity in assigned territory using input from the regional sales team.
- Own end-to-end execution of regional programs, including virtual events, in-person events, executive roundtables, etc.
- Manage logistics, promotions, communications, SDR hand-offs, and post-program follow-up.
- Support planning and execution of national tradeshows, conferences, and customer events as needed.
- Own the in-region field marketing budget; track spend and evaluate performance in terms of CPL, ROI, and pipeline contribution.
- Provide weekly and monthly program reporting, including event analytics.
KEY QUALIFICATIONS
- 4 - 6 years of experience in B2B/cybersecurity field marketing or partner marketing.
- Proven experience supporting or partnering with sales organizations.
- Exceptional written and verbal communication skills.
- Comfortable managing multiple projects with attention to detail and tight deadlines.
- Proficiency with Salesforce to track program performance and report on pipeline contribution and social channels (e.g., LinkedIn, X/Twitter) for event promotions.
- Creative thinker who enjoys identifying new opportunities to engage customers and prospects.
BENEFITS:
- Hybrid work environment
- Competitive salary, health, dental, and vision insurance
- 401(k) plan
- Opportunities for professional development and growth
- Generous vacation policy
SALARY RANGE:
- $118,000 - $140,000 OTE (The exact salary will be determined based on the selected candidate’s location, qualifications, experience and relevant skills.)
Listed by Witness AI for a position based in the United States. Employers on this board attest they are hiring domestically.
Technical Account Manager
Witness AI · United States
Pay
$124k–161k
Setting
Remote
Title: Technical Account Manager
Location: Atlanta, GA - Hybrid - 2 days/week
ABOUT US
Witness AI invented intent-based AI security. While legacy tools monitor what users say to AI, we understand what they're trying to accomplish - stopping jailbreaks, data exfiltration, and shadow AI before damage occurs. We provide visibility into how employees and systems use AI - capturing prompts, responses, and agent activity - so security teams can monitor risk, investigate incidents, and enforce guardrails in real time.
ROLE OVERVIEW
As a Technical Account Manager with a strong background in network security, you’ll play a critical role in ensuring our customers are successful in deploying, integrating, and maximizing the value of our security platform. You’ll act as a trusted advisor, technical resource, and problem solver throughout the customer lifecycle—from onboarding to expansion.
KEY RESPONSIBILITIES
- Customer Onboarding & Integration: Guide new customers through deployment, configuration, and best practices tailored to their network security environments.
- Technical Support & Troubleshooting: Serve as a technical point of contact for advanced support issues, helping customers resolve complex network or security-related challenges.
- Customer Advocacy: Build strong relationships and understand customer goals, proactively identifying opportunities to improve their experience and adoption.
- Training & Enablement: Deliver product training sessions and create technical resources (e.g., guides, runbooks, videos) to empower customer teams.
- Feedback Loop: Collaborate closely with product and engineering teams to relay customer feedback, feature requests, and bug reports.
- Security Expertise: Act as a subject matter expert in networking and AI security concepts—firewalls, proxies, jailbreaks, unethical usage and data leakage.
- Account Health Monitoring: Track usage metrics and signals to identify risks and opportunities across your customer portfolio.
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience).
- 3+ years of experience in a customer-facing technical role (Customer Success, Support, Pre-Sales, or Solutions Engineering).
- Strong understanding of networking fundamentals: TCP/IP, DNS, VPN, firewalls, IDS/IPS, Zero Trust, etc.
- Strong understanding of common enterprise technologies and architectures
- Hands-on experience with firewalls and/or proxies (e.g., Palo Alto Networks, Cisco, Zscaler, Netskope, Fortinet).
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Experience working in fast-paced SaaS or cybersecurity environments.
- Familiarity with SSO, authentication protocols (SAML, OAuth), and cloud security practices is a plus.
PREFERRED QUALIFICATIONS
- Relevant security certifications
- Experience with supporting or working with cybersecurity teams.
- Prior experience supporting enterprise or global customers.
- Prior startup experience
Benefits:
- Hybrid work environment
- Competitive salary.
- Health, dental, and vision insurance.
- 401(k) plan.
- Opportunities for professional development and growth.
- Generous vacation policy.
Salary Range:
$124,000 - $161,000 (The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.)
Listed by Witness AI for a position based in the United States. Employers on this board attest they are hiring domestically.
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