Jobs - Jobs4Americans

Back to jobs Operations Manager - New Initiatives United States Apply Position Summary The Operations Manager, New Initiatives manages the daily operations of Wonderschool’s Tri-Share and SubPool programs. This role ensures both programs have clear, reliable, and scalable processes that create a strong experience for employers, providers, substitutes, employees, families, and program partners. The Operations Manager identifies operational friction, improves workflows, develops practical systems and reporting, and works closely with Product and Engineering to make the platforms easier to use and more effective. They bring a continuous-improvement mindset, using AI and automation to reduce manual work while maintaining the human judgment and empathy that child care programs require. This role reports to the Head of New Initiatives. Key Responsibilities Manage Tri-Share operations, ensuring clear, reliable processes for enrollment, eligibility, communications, payments, customer support, and reporting. Manage SubPool operations, setting priorities, clarifying expectations, reviewing performance and trends, and providing support on escalated or complex issues. Improve the operating systems behind both programs by creating clear workflows, documentation, reporting, escalation paths, and performance measures. Identify friction for customers and internal teams, then lead practical improvements that make processes simpler, faster, and more reliable. Partner with Product and Engineering to identify operational needs, prioritize enhancements, test new workflows, and ensure platform changes work in real-world use. Use data, customer feedback, and frontline observations to identify trends, risks, and opportunities for improvement. Look for opportunities to automate repetitive work using AI and other tools, while preserving human review where customer trust, compliance, or judgment is needed. Work closely with cross-functional teams to support program launches, process changes, and growth into new markets. Required Qualifications 4+ years of experience in operations, program management, implementation, customer operations, or a similar role. Strong process-improvement and systems-thinking skills. Comfort working with Product and Engineering teams and translating operational needs into clear requirements. Curiosity and confidence using AI tools to improve workflows, reduce manual work, and surface insights. Strong analytical, organizational, written, and verbal communication skills. A customer-centered mindset and sound judgment when handling operational issues. Empathy for the realities facing child care providers, educators, working parents, and families. Preferred Qualifications Experience in child care, education, workforce development, benefits administration, marketplaces, government programs, or mission-driven technology. Experience supporting operations across multiple states, markets, or regulatory environments. Familiarity with CRM, customer support, workflow automation, payment, or reporting platforms. Create a Job Alert Interested in building your career at Wonderschool? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Preferred First Name Email* Phone Country Phone Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Submit application Powered by

Listed by Wonderschool for a position based in the United States. Employers on this board attest they are hiring domestically.

Consumer

85 days ago

Data Lead

Wonderschool · San Francisco

Pay

$120k–160k

Setting

On-site

Apply Sign in to favorite Permalink

Back to jobs Data Lead San Francisco Apply About Wonderschool Wonderschool's mission is to ensure every child has access to early education that helps them realize their full potential. We do this by helping providers - small business owners who run child care programs - start, operate, and grow their businesses with powerful software, coaching, and support. We also partner with governments to modernize the public child care system, including building the technology platform for a state agency responsible for licensing, subsidy, and provider data statewide. We are a Series B company backed by Andreessen Horowitz, Goldman Sachs, Long Journey Ventures, and First Round Capital. The business is cash flow positive and expanding that position. A core part of our strategy is using AI to automate how work gets done across the company. Our agents already operate across product, engineering, operations, and go-to-market. The bottleneck is no longer the agents. It is the data underneath them. About the Role We are hiring a Data Lead to build the data foundation the whole company runs on: our commercial product, our government platform, and the AI agents that coach and support providers at scale. This is a deeply hands-on role. You will write SQL, ship models, load data, and debug pipelines yourself every day. You will own two things that are really one problem: a single, trusted model of our providers, children, and families, and the delivery of state-mandated data work (Data Hub integration, legacy migration, identity resolution) for our government partners. You will use AI agents heavily to do this work. We run Claude Code, Hermes, and OpenClaw across the company, and we expect you to multiply your output with them. We stay small on purpose and hire only when the work demands it. Get this right and every agent, dashboard, and coaching interaction gets smarter. This role reports directly to the CEO. What You'll Do Build the canonical data model for providers, sites, children, and families across BigQuery, HubSpot, Stripe, and our product databases. One ID, one definition, one source of truth Structure our data so AI agents can read it and act on it: entity tables, snapshots, and pre-computed briefings that power provider coaching at scale Own data delivery for our state government platform: bi-directional Data Hub sync, historical licensing data migration, staging-to-prod loads, validation, and governance sign-off Lead identity resolution and deduplication across legacy state systems so every provider and child has one accurate record Define and document the metrics the business runs on, from "active provider" to churn risk, and make them self-serve for operations and provider success teams Set the data quality bar: monitoring, alerting, lineage, and handling of sensitive data in line with government agreements Use agents to automate your own workflows first, then help other teams do the same with their data questions What Success Looks Like State data loads pass validation and acceptance without heroics Zero duplicate-provider incidents across our systems and the state's Anyone in the company can answer "how is this provider doing" in one query, and so can an agent Agents deliver accurate, personalized coaching to a pilot cohort of providers, validated by our provider success team Metrics stop being debated in meetings because definitions are documented and trusted Who You Are You have been the first or early data hire at a startup and you have also shipped data work in a regulated environment, govtech, healthtech, or fintech, where governance, masking, and audit trails are table stakes. You are as comfortable writing a dbt model as you are working through a data governance agreement with a state counterpart. You have real scar tissue from entity resolution and dedup work. You already use AI agents as a daily part of how you work, you understand what makes data legible to an LLM, and you figure things out independently. You are happiest as a team of one or two and would rather automate a task than hire around it. You want to build the system, not inherit one. Location San Francisco, California - in-person, 5-6 days a week in our office in Rincon Hill Why Join Us Founding data hire with direct access to the CEO and a mandate to build from zero Your work powers both a government platform serving a state's child care system and AI agents coaching thousands of small business owners Small, fast-moving team that values action over process Real data, real stakes: government agencies, child care providers, parents, and teachers all depend on what you build Create a Job Alert Interested in building your career at Wonderschool? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Quick Apply with MyGreenhouse First Name* Last Name* Email* Phone Country* Phone* Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Start date month Select... Start date year End date month Select... End date year Add another LinkedIn Profile Website Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Wonderschool’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Wonderschool for a position based in the United States. Employers on this board attest they are hiring domestically.

Product Management

104 days ago

Senior Product Manager, Payments

Wonderschool · San Francisco

Pay

$135k–230k

Setting

On-site

Apply Sign in to favorite Permalink

Back to jobs Senior Product Manager, Payments San Francisco Apply Senior Product Manager, Payments Location: San Francisco (Rincon Hill) Company Overview Mission: Make high-quality early childhood education accessible to all by empowering childcare providers with tools and support while helping parents find quality learning environments. What We're Building: A category-defining platform at the intersection of marketplace, SaaS, and public sector systems, increasingly powered by AI. Series B backed by a16z, Goldman Sachs, and First Round. The Role Own our payments product alongside a small, dedicated team. Our platform processes at least $3 billion in payment volume. We move money across a lot of surfaces (banking, debit cards, Stripe, SAP, partner advances, and payroll), we run our own billing platform, and we lean on third-party partners for most of our fintech capabilities, so much of this is integration, orchestration, and tracking work. There is a lot to build here. You will consolidate a system built across many legacy integrations into something clean, reliable, and fast, and you will spend a lot of time directly with customers. What You'll Do Own the payments product roadmap with a dedicated payments team: banking, cards, Stripe, SAP, partner advances, payroll, and our billing platform Consolidate and simplify a payments platform assembled from many legacy system integrations Work hands-on with the fintech partners who power most of our payment capabilities, and own the integration and reconciliation/tracking layer across them Spend significant time with customers to understand how money actually moves for them and where it breaks Partner daily with engineering to build, ship, measure, and iterate Navigate the laws and regulations governing payments and financial services Own your metrics end to end, from integration reliability to customer outcomes Who You Are Senior PM with a strong payments background (fintech a plus) Exceptionally high attention to detail; strong finance background is a plus Excited to be close to the build and close to customers, not managing from a distance Likes working on a small team and moving fast; bias toward action Comfortable with the regulatory landscape around payments, banking, and cards Uses AI tools and figures things out independently Compensation & Benefits Base salary: Competitive market rate Equity: Significant, meaningful ownership Full health coverage Wellness stipend (gym and office) Travel stipend for certain circumstances Application Apply with your resume and a short note on the most complex payments problem you have owned. This is a full-commitment, full-ownership role. You will work very closely with the CEO, in our San Francisco office five to six days a week. Create a Job Alert Interested in building your career at Wonderschool? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Quick Apply with MyGreenhouse First Name* Last Name* Email* Phone Country* Phone* Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Start date month Select... Start date year End date month Select... End date year Add another LinkedIn Profile Website Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Wonderschool’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Wonderschool for a position based in the United States. Employers on this board attest they are hiring domestically.

Select a role

The full posting opens here — pay, setting and the full description, without leaving the list.