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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time. The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it. This is a hybrid role based in our San Francisco or Seattle hub. 🦸🏻‍♀️ What you'll do Own activation and platform success - Deeply understand each customer's specific use cases, business objectives, and success metrics - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact - Design and execute activation strategies that drive measurable platform adoption and business outcomes - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops Build champion communities - Create advocate networks and champion communities within customer organizations - Establish power user communities that drive peer-to-peer learning - Train internal customer trainers to scale enablement - Design innovative customer experiences that deepen engagement Lead educational workshops & live events - Facilitate dynamic live and virtual training sessions tailored to diverse audiences - Partner with curriculum team while owning customization and delivery for your customers - Create memorable learning experiences that inspire action and drive adoption Continuously improve & collaborate - Refine materials based on customer feedback and adoption data - Work cross-functionally to understand evolving customer needs - Identify gaps and champion new training opportunities - Build deep relationships with customer stakeholders and executive sponsors ⭐️ What you need Customer success & activation expertise - At least 9 years of proven track record owning activation success and driving measurable adoption outcomes - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops - Success building advocate networks and power user communities - Ability to connect platform usage to business outcomes and articulate ROI AI & technical proficiency - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders - Comfortable understanding technical concepts and communicating them effectively to varied audiences - Ability to demonstrate use cases and articulate business value Facilitation & education skills - Expertise delivering virtual and live instructor-led workshops - Skilled at tailoring content and delivery to diverse audiences based on their use cases - Ability to partner effectively with curriculum teams while owning customization and delivery Collaboration & growth - Excellence building relationships with stakeholders at all levels - Strong program management skills and natural advisor mindset - Thrive in fast-paced environments; comfortable with experimentation - Self-aware, feedback-driven, and committed to continuous growth NOTE Travel Requirements: 25% domestic and international travel may be required. 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Go-To-Market

10 days ago

AI adoption lead (West)

Writer · San Francisco, California, United States

Pay

$142k–185k

Setting

Hybrid

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time. The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it. This is a hybrid role based in our San Francisco or Seattle hub. 🦸🏻‍♀️ What you'll do Own activation and platform success - Deeply understand each customer's specific use cases, business objectives, and success metrics - Build and co-develop custom AI solutions with customers, translating their specific use cases into workflows that drive measurable business impact - Design and execute activation strategies that drive measurable platform adoption and business outcomes - Implement champion programs, office hours, usage dashboards, customized trainings, and workshops Build champion communities - Create advocate networks and champion communities within customer organizations - Establish power user communities that drive peer-to-peer learning - Train internal customer trainers to scale enablement - Design innovative customer experiences that deepen engagement Lead educational workshops & live events - Facilitate dynamic live and virtual training sessions tailored to diverse audiences - Partner with curriculum team while owning customization and delivery for your customers - Create memorable learning experiences that inspire action and drive adoption Continuously improve & collaborate - Refine materials based on customer feedback and adoption data - Work cross-functionally to understand evolving customer needs - Identify gaps and champion new training opportunities - Build deep relationships with customer stakeholders and executive sponsors ⭐️ What you need Customer success & activation expertise - At least 5 years of proven track record owning activation success and driving measurable adoption outcomes - Deep experience understanding customer use cases: you discover, map, and leverage specific workflows and business objectives - Experience implementing activation strategies: champion programs, office hours, dashboards, and workshops - Success building advocate networks and power user communities - Ability to connect platform usage to business outcomes and articulate ROI AI & technical proficiency - Ability to scope, design, and deliver custom solutions and demos tailored to customer use cases, working hands-on alongside business stakeholders - Comfortable understanding technical concepts and communicating them effectively to varied audiences - Ability to demonstrate use cases and articulate business value Facilitation & education skills - Expertise delivering virtual and live instructor-led workshops - Skilled at tailoring content and delivery to diverse audiences based on their use cases - Ability to partner effectively with curriculum teams while owning customization and delivery Collaboration & growth - Excellence building relationships with stakeholders at all levels - Strong program management skills and natural advisor mindset - Thrive in fast-paced environments; comfortable with experimentation - Self-aware, feedback-driven, and committed to continuous growth NOTE Travel Requirements: 25% domestic and international travel may be required. 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Marketing

11 days ago

Senior manager, lifecycle & audience marketing

Writer · San Francisco, California, United States

Pay

$141k–185k

Setting

Hybrid

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, Seattle, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a senior lifecycle marketing manager to own how we engage, nurture, and grow our audiences across the customer journey. You'll own our email and lifecycle marketing program end to end, from strategy and audience development through hands-on execution, measurement, and optimization. At the heart of the role is a simple goal: getting the right message to the right person at the right time. This is both a strategic and highly hands-on role. You'll define our lifecycle strategy and then get into HubSpot to build it: creating emails, audiences, workflows, nurture programs, triggered journeys, tests, and reporting. You'll use behavioral, account, intent, and engagement signals to understand where people are in their journey and create experiences that become more relevant and personalized over time. You'll also help define what lifecycle marketing looks like in an AI-first world, exploring how AI can change the way we build audiences, personalize communications, and use email to move people throughout their journey with WRITER. This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, or Seattle hubs. You will report directly into the Director, lifecycle marketing. 🦸🏻‍♀️ What you’ll do - Own our email and lifecycle marketing program end to end, from strategy and audience development through hands-on execution, measurement, and optimization in HubSpot - Build and manage emails, audiences, workflows, nurture programs, triggered journeys, A/B tests, and reporting directly in HubSpot without relying on marketing operations - Drive audience segmentation strategy, getting into the weeds of how our database is structured to deliver the right message to the right person at the right time across a growing contact base - Use behavioral, account, intent, and engagement signals to create experiences that become more relevant and personalized over time, supporting complex enterprise buying journeys and account-based GTM motions - Partner cross-functionally with demand generation, ABM, content, product marketing, and sales to align lifecycle programs with broader GTM priorities and ensure nurture supports pipeline from first touch through expansion - Explore how AI can transform the way we build audiences, personalize communications, and use email to move people through their journey — experimenting quickly and pushing beyond traditional lifecycle playbooks - Establish the reporting and measurement framework that connects lifecycle activity to engagement, pipeline, and revenue outcomes, and translate performance into clear decisions and program improvements ⭐️ What you need - 6+ years of experience in lifecycle, CRM, email, or retention marketing, ideally in B2B SaaS or enterprise technology. - Experience owning an email and lifecycle marketing program end to end, including both strategy and hands-on execution. - Experience building lifecycle programs for complex enterprise buying journeys and understanding how email and nurture support account-based GTM motions. - Deep hands-on experience with HubSpot or a comparable marketing automation platform. You should be comfortable independently building emails, lists, workflows, nurture programs, automation, and reporting. - Experience using person-level and account-level signals to inform segmentation, nurture, personalization, and lifecycle strategy. - Strong understanding of segmentation, personalization, behavioral triggers, and audience management. - Strong understanding of email fundamentals, including deliverability, experimentation, frequency management, QA, and performance measurement. - Strong analytical instincts and the ability to translate performance into clear decisions and program improvements. - A builder mentality. You're equally comfortable developing the strategy and getting into the tools to make it happen. - Strong ownership and comfort operating in ambiguity, identifying what needs to happen rather than waiting for a fully formed brief. - A strong point of view on personalization and curiosity about how AI is changing email, audience strategy, and lifecycle marketing. You don't need to have all the answers, but you should be excited to experiment, learn quickly, and push beyond traditional lifecycle playbooks. 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Go-To-Market

16 days ago

Senior AI transformation lead (East)

Writer · New York City, New York, United States

Pay

$205k–260k

Setting

Hybrid

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity. This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success. 🦸🏻‍♀️ What you'll do - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives - Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team ⭐️ What you need - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Go-To-Market

16 days ago

AI transformation lead (Central)

Writer · Chicago, Illinois , United States

Pay

$156k–198k

Setting

Hybrid

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity. This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success. 🦸🏻‍♀️ What you'll do - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives - Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team ⭐️ What you need - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Go-To-Market

16 days ago

AI transformation lead (West)

Writer · San Francisco, California, United States

Pay

$156k–220k

Setting

Hybrid

Apply Sign in to favorite Permalink

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity. This role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success. 🦸🏻‍♀️ What you'll do - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives - Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team ⭐️ What you need - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Go-To-Market

16 days ago

Senior AI transformation lead (Central)

Writer · Chicago, Illinois , United States

Pay

$184k–225k

Setting

Hybrid

Apply Sign in to favorite Permalink

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity. This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success. 🦸🏻‍♀️ What you'll do - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives - Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team ⭐️ What you need - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Go-To-Market

16 days ago

Senior AI transformation lead (West)

Writer · San Francisco, California, United States

Pay

$184k–260k

Setting

Hybrid

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity. This role is available as a hybrid position based out of our San Francisco or Seattle hub. You will report to the director of AI transformation and success. 🦸🏻‍♀️ What you'll do - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives - Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team ⭐️ What you need - Over 10 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Go-To-Market

16 days ago

AI transformation lead (East)

Writer · New York City, New York, United States

Pay

$174k–220k

Setting

Hybrid

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity. This role is available as a hybrid position based out of our New York City hub. You will report to the director of AI transformation and success. 🦸🏻‍♀️ What you'll do - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives - Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team ⭐️ What you need - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

Engineering

17 days ago

Design engineer (US)

Writer · New York City, New York, United States

Pay

$129k–234k

Setting

Hybrid

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🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, Seattle, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Design engineers sit at the intersection of design and engineering. As a design engineer at WRITER, you'll own the Writer Design System (WDS) — how it's built, how it's maintained, and how both humans and AI agents use it to ship product. This role matters more now than ever. AI coding agents write more of our production code, and they ship whatever they find. A design system that's incomplete or inconsistent doesn't just slow designers down; it gets compounded at scale by every agent that builds against it. You'll make sure WRITER's core UI library is complete and trustworthy enough to build on, working closely with the designers, PMs, and engineers who rely on it every day. You'll help shape the surfaces that define how our product feels to use, and help set the standard and process for how the EPD org ships product. This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, or London hubs. This role will be reporting to the Director of product design. We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role. 🦸🏻‍♀️ What you'll do - Own the Writer Design System (WDS) as your primary domain — agentify and maintain it, ensuring it's optimized for both humans and AI agents building with it - Design and build production-quality UI components and features, owning surfaces from sketch to ship - Ship design-led work that wouldn't survive an engineering backlog — polish passes, micro-interactions, and brand moments that make the product feel alive - Architect new primitives and extend the system's core components, shaping its technical direction while keeping documentation, examples, and libraries in sync across Figma, .md skills, and Storybook - Uphold the bar for front-end craft across accessibility, motion feel, consistency, and quality, ensuring accessibility is baked into every design system component - Help shape the design-to-code workflow, researching the latest tools and practices to unlock org-wide productivity and democratize workflows across the EPD organization - Partner with designers, PMs, and engineering leads to measure WDS adoption, close gaps, and make sure shipped features meet design system standards ⭐️ What you need - 4–8+ years building production frontends with TypeScript and React, with a track record of owning a system, platform, or surface end-to-end rather than individual features - Solid instincts for animation principles including easing curves, choreography, anticipation, follow-through, interruptibility, and perceived performance - Fluency in Figma at expert level — auto-layout, variants, variables, and code connect — and proficiency with design engineering technologies like framer-motion, gsap, and lottie for web-based animation - A demonstrable obsession with craft, backed by a portfolio, side projects, GitHub, or production work that includes systems-level work and not just feature work - Experience driving adoption of a design system or shared platform across an engineering org, with a track record of influencing technical or design direction beyond your immediate team - Experience with AI product surfaces — tool-call UIs, streaming responses, agent state, and dynamic UI rendering — and comfort navigating ambiguous, cross-team problems with good judgment about when to loop others in - A genuine commitment to WRITER's values of Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Listed by Writer for a position based in the United States. Employers on this board attest they are hiring domestically.

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