Greenlight is a family technology company on a mission to help families raise financially smart kids and navigate life together. Its suite of products — including the Greenlight app, debit card, Safe Family GPS trackers, and Family Hub — brings together financial tools, safety features, and everyday family management in one connected experience. Designed for busy families who want convenience without compromise, Greenlight continues to innovate alongside the evolving needs of modern life. Today, more than 6.5 million family members trust Greenlight to stay in sync.

At Greenlight, we're here to make the day-to-day easier and futures brighter, so families can spend less time managing life, and more time living it. That's why we get out of bed every morning.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe's partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner ecosystem. You'll serve as a critical technical liaison to Stripe's Partner Development Managers, creating comprehensive technical business plans that identify, incubate, and bring to market service and solution offerings built on or with Stripe. A Partner Solutions Architect at Stripe is intellectually curious, entrepreneurial, and energized by building deep technical trust with partners.

What you’ll do

As a PSA, the expectation in-role is to build highly consultative trusted relationships with executives and technical decision makers at Stripe, Salesforce, Adobe and the ecosystem of commerce enterprise partners between both to provide strategic and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges for Salesforce, partners and users. Particularly within the enterprise space. We architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities:

• Work with priority Salesforce, Adobe partners, including GSIs, to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth in Stripes business.
• Develop and execute enablement plans.
• Be at the forefront of technical discussions & solution deep-dives with partners on the value Stripe can provide to their clients.
• Engage with CTO’s, engineering & other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue.
• Communicate success internally through QBRs, etc.
• Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success in joint opportunities.
• Educate the Stripe GTM selling teams, notably our Solutions Architecture teams, on key Salesforce solutions and capabilities.
• Advocate for key partners within specific sales regions and identify areas for sales partnership.
• Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices.
• Provide Partner-focused guidance on Stripe’s product through feedback.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, etc.
• 7+ years of deep experience in Commerce space, Order-to-cash processes and ecosystem (like Salesforce, Adobe commerce offerings)
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Ability to learn Stripe solutions such as Payments, Billing, Connect, and more.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem. 
• Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.
• Experience within the Salesforce technology stack & ecosystem.

Preferred Qualifications

• Experience as a customer facing, domain expert in a software company; presenting, and architecting solutions for enterprise customers.
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building and deploying complex applications.
• Prior experience in driving global enterprise technical sales for top-tier enterprise application companies.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge.
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We also drive both self-serve and sales-sold marketing efforts.

What you’ll do

We’re seeking an experienced product marketer to drive the end-to-end GTM strategy and execution for a selection of Payments products. As a Product Marketing Manager, you will shape the product roadmap, own and evolve messaging and positioning, create differentiated content for events and presentations, support product launches, and enable sales. Reporting to the Global Payments PMM Lead, you’ll partner with product, strategy & ops, and sales teams to drive awareness and adoption in a rapidly evolving market.

Responsibilities

• Work closely with product, partnerships, and partner marketing (demand generation) teams to build a marketing strategy, with the goal of driving awareness, demand, and usage of our products
• Drive end-to-end product launches, including define audience segments, gather user insights, craft launch narratives, inform pricing and packaging, ensure cross-functional readiness, and execute launch activities
• Develop differentiated messaging and positioning, equip GTM teams with knowledge and content to sell and market effectively
• Create high-impact thought leadership content

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of product marketing experience at a technology company
• Experience developing messaging, positioning, and sales enablement materials
• Strong verbal and written communication; able to translate technical features into customer-facing benefits
• Experience managing cross-functional GTM efforts, including working closely with product, sales, and marketing teams
• Be able to leverage data to proactively identify opportunities and drive impactful results.

Job Description

As Director of Marketing Operations, Technology & Analytics, you will lead the people, processes, systems, and measurement that enable Marketing to execute reliably, scale efficiently, and make data-informed decisions. Reporting to the VP, Brand & Digital Marketing, you will lead a multidisciplinary team that supports ezCater’s blended B2B and B2C growth model across demand generation, lifecycle, marketplace customer acquisition, and restaurant-partner GTM motions.

You will lead and develop a high-performing team and ensure Marketing can move quickly with trusted data, strong governance, and rigorous measurement. You will own the marketing measurement strategy that helps the business understand what is working, why it is working, what is incremental, and where to invest next. You will also partner closely with business stakeholders and analytics leaders across Marketing, Sales, Product, Engineering & Data Tech, and Finance.

What You'll Do: 

• Lead a team across marketing operations, marketing technology, and marketing analytics 
• Balance near-term execution with longer-term capability building and communicating trade-offs clearly when priorities change
• Define and evolve the operating model, governance, and cross-functional processes that enable scalable campaign and lifecycle execution across Marketing
• Own the martech strategy and roadmap, from architecture through day-to-day governance, including marketing automation, CRM and audience data, customer data platforms, web content systems, advertising operations, analytics, and workflow tools
• Ensure marketing systems and data flows work together across platforms such as Salesforce, HubSpot, Iterable, WordPress, ActionIQ, Google Marketing Platform, Google Analytics, BI tools, and related technologies.
• Drive collaboration among Marketing, Sales, Product, and Engineering teams to build an evolved martech stack that helps realize our strategic vision and deliver AI-driven processes and technology that improve marketing workflows 
• Evolve the architecture of our marketing-owned web experience, ensuring end-user friendliness and enhanced testing and analytics 
• Lead marketing analytics and measurement strategy, including attribution, incrementality testing, forecasting, executive reporting, and advanced analysis, to improve marketing efficiency and guide investment decisions
• Partner with leaders in Marketing, Finance, Product, and other Analytics teams to translate marketing performance into channel- and segment-level investment decisions, forecasts, and scenarios 
• Set standards for analytical quality and storytelling, focusing the team on proactive decision support and analysis

What You Have: 

• 10+ years of experience in Marketing Operations, Technology and Analytics
• Proven experience leading through managers and developing high-performing, multidisciplinary teams of operators, technologists, analysts, and data professionals.
• Strong judgment in balancing strategic leadership with enough functional depth to challenge assumptions, coach the team, and drive quality across marketing operations, technology and analytics
• Demonstrated ability to create clarity, prioritization, and structure in a fast-paced, ambiguous, and frequently changing environment.
• Strong understanding of marketing data and technology architecture, including CRM, marketing automation, CDP or audience data, data warehouses, APIs, integrations, web analytics, advertising platforms, and business intelligence tools.
• Deep experience translating marketing data into insights across the full funnel, including acquisition, paid media, SEO/GEO, attribution, and retention; familiarity with both B2C and B2B models preferred.
• Experience implementing, owning, and improving marketing processes and technology across multiple engagement channels, including web, email, SMS, push, mobile, paid media, direct mail, and sales or account-based motions.
• Experience evolving the infrastructure for successful marketing web content management and landing pages, including personalization, testing and optimization (enterprise Google Analytics implementation experience preferred) 
• Experience building or implementing AI enablement programs, including prioritizing use cases, setting practical guardrails, evaluating tools and risks, and helping teams adopt AI responsibly.
• Excellent communication, executive presence, and interpersonal skills, with the ability to translate complex operational, technical, and analytical topics into clear decisions and actions.
• A customer- and partner-first mindset, strong bias toward outcomes over activity, and a practical approach to testing, learning, iterating, and scaling what works.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $195,864-$268,420 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Job Description

Opportunity Overview: 

The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team.  Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform.  Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation with our long term strategic goals.

As the Senior Workforce Management Analyst, you will leverage advanced data analytics with the support from our Solutions Performance Analytics, and Business Intelligence teams, your deep understanding and practical experience of Workforce Management principles, contact center metrics, clinical and customer relationship data to provide actionable reporting, and deep data insights to foster a data-driven culture.  Drive measurable process improvements within the Service and Clinical Operations teams and across Cohere Health.  Independently scope out initiatives and projects.  Conduct ROI / Amortization modeling, and tie operational performance to the financial model.

What you’ll do:

• Be the subject matter expert for the enterprise Workforce Management platform, preferably NICE IEX experience.
• Provide Workforce Management platform administrative support through managing user accounts, access rights, work with the team to maximize forecasting accuracy, scheduling efficiency.
• Lead Weekly short-term forecast meetings with close collaboration with the Service Operations leadership team.
• Support team members to create daily staffing and schedule optimization, and meet daily Intraday performance and schedule adherence goals
• Support team members to fully execute Shift bidding / PTO bidding strategies
• Analyze operational and workforce data.  Identify root causes for performance issues.
• Be an active participant and collaborate closely with the Analytics teams
• Mentoring real time analysts and schedulers in their daily tasks, helping them execute to a high level.  
• Partner closely with other WFM analysts create accurate and sustainable reporting for productivity
• Create trend reports for service operations around volume and production.
• Drive daily and weekly efficiencies based on trend

What you’ll need:

• BA/BS Degree in Business Administration, Computer Science, or Mathematics preferred
• 3-5 years of experience supporting and utilizing Workforce Management Systems to drive strategic long term planning and weekly short term planning, schedule efficiency and performance.
• 2-3 years of experience measuring productivity and other performance related metrics
• Strong domain knowledge in understanding of contact center metrics such as Service Level, Average Handled Time, Average Speed of Answer, and workforce management metrics such as occupancy, shrinkage, adherence, and their interconnectedness to business impacts
• Proven experience and expertise in Workforce Management principles and practices such as forecasting, scheduling, real time monitoring, capacity planning.
• Hands on experience building forecasting models
• Ability to calculate required workload and make staffing recommendations
• Excellent interpersonal and communication skills to partner with technical and business stakeholders.
• Experience with both Call Center and Back Office planning and metrics preferred
• Healthcare Experience a plus
• Hands on experience using NICE IEX Enhanced Strategic Planner preferred

Pay & Perks:

💻 Fully remote opportunity with about 5% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 

📈 401K retirement plan with company match; flexible spending and health savings account 

🏝️ Flex Time Off + company holidays

👶 Up to 14 weeks of paid parental leave 

🐶 Pet insurance  

The salary range for this position is $65,000 to $74,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. This role is not eligible for hire in: CA, NY, or WA.

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Take Home Assessment
3. Meet your Hiring Manager!
4. Behavioral Interview(s)

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. 

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners. 

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

#LI-Remote

#BI-Remote

Job Description

About the Role:

We're building some new teams and are hiring full-time Customer Loyalty Representatives to kick these teams off. These are work-from-home, remote positions. We're looking for some hungry, ambitious candidates who want to take the first step in kicking off their SaaS career!

Day to Day:

• Take inbound customer cancellation calls and retain them as an Aura customer

• Make daily outbound calls to existing Aura customers with failed subscription payments

• Ensure a high level of customer satisfaction through proactive support and active listening

• Address customer concerns and provide solutions 

• Master evangelizing Aura's story and mission to customers

• Consult with customers on best practices to better protect their online identity

• Identify retention and upsell opportunities by aligning Aura's Identity, Privacy and Security solutions with the customer's unique needs

• Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers

What you bring to the table:

• 1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics

• You love talking to people and are naturally engaging

• You're self-motivated and know how to push yourself to achieve goals

• You're a team player and know how to win within a team environment

• You are a self-starter, have a strong business acumen allowing you to think quickly and creatively on your feet to solve customer needs

Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay for this position includes an hourly rate of $18/hour, plus commission. Total compensation (hourly rate + commission) is estimated to be $52,000-$56,000 annually, but may vary depending job-related knowledge, skills, experience, location, and meeting sales metrics while in the role.

The schedule for this role is 9am – 6pm MT (8am – 5pm MT on Saturdays) with Thursdays and Sundays off.

Job Description

Role Description and Mission:

The Senior Manager, Learning Architecture is a strategic leadership position responsible for designing and scaling the enterprise digital learning infrastructure, AI-assisted learning pathways, and continuous capability development frameworks across the organization. Working independently under the direction of the Director, Talent Management, this role partners with business leaders to align dynamic skills forecasting with personalized employee development workflows. The Senior Manager owns the continuous optimization of learning technologies and analytics, driving employee time-to-proficiency and aligning learning outcomes with strategic business goals.

Essential Functions:

• Learning Tech Stack Modernization: Modernize and govern the enterprise learning technology infrastructure by integrating Generative AI tools and digital talent platforms into daily operational workflows to provide real-time, context-specific performance support.
• Dynamic Skills Forecasting & Inventory: Build and maintain an agile, data-driven skills inventory, partnering with business leaders to forecast technology disruptions and proactively design upskilling and reskilling pathways.
• Curriculum Architecture & Capability Building: Direct the design and deployment of holistic learning tracks, balancing deep leadership and behavioral transformation programs with modular, searchable micro-learning performance assets.
• Manager Enablement & Coaching Frameworks: Develop operational toolkits, coaching frameworks, and continuous feedback mechanisms to empower people managers to integrate ongoing development into regular team cadences.
• Predictive Analytics & Impact Measurement: Establish live learning analytics dashboards to measure skill velocity, behavioral adoption, and internal mobility, translating learning outcomes into quantifiable business impact and return on investment.

Skills, Education and Experience:

• Bachelor’s degree in Learning & Development, Organizational Development, Human Resources, or a related field or equivalent work experience. Master’s degree or relevant professional certification (e.g., CPTD, SHRM-SCP) preferred.
• 8-10 years of progressive experience in corporate learning and development, instructional design, or talent development, including experience mentoring peers or leading teams. Demonstrated experience operating modern digital talent stacks and implementing AI-driven learning tools. 
• Learning Technology & AI Integration: Possesses advanced capability in building and operating modern enterprise digital talent stacks and Generative AI applications; leverages emerging technology to automate workflows and scale personalized learning.
• Adult Learning & Cognitive Fluency: Demonstrates deep mastery of adult learning theory and behavioral psychology; applies cognitive science principles to design high-impact, retention-focused learning pathways.
• Data-Driven Strategic Alignment: Skilled in translating executive KPIs and operational metrics into targeted learning interventions; builds live performance dashboards to track capability velocity and business impact.
• Strategic Stakeholder Influence: Capable of establishing strong consultative partnerships across management levels; effectively challenges legacy paradigms to align capability frameworks with enterprise objectives.
• Autonomous Program Governance: Demonstrates high initiative and independence in managing complex, concurrent learning initiatives; defines project scope, prioritizes resources, and drives initiatives from concept to execution.

Hiring In:

• United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia

The anticipated closing date to submit applications for this role is October 28, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.