Senior Strategy Manager, Government Affairs | Housing
Lead Economist | Housing
Renewal Manager | Housing
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a led by Andreessen Horowitz to accelerate this mission.
About The Role
EliseAI is looking for a Renewals Manager who will own the customer renewal motion end-to-end: forecasting, negotiation, process design, and expansion discovery. Your work will directly lock in multi-year revenue and surface new ARR that would otherwise be left on the table.
Key Responsibilities
Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close
Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities
Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth
Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility
Serve as the voice of the customer to product teams, influencing roadmap decisions with feedback on new features and unmet needs
Work with GTM Strategy to refine and scale the renewal motion—developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities
Why Top Sales Talent Joins EliseAI
Backed by Andreessen Horowitz, pioneering agentic AI to transform how property management operates
$200M+ ARR with 100% year-over-year growth
5M units and 1 in 6 apartments in the U.S powered by EliseAI
Proven product-market fit and rapid industry adoption
High-ACV, fast-moving deals and consistently strong team attainment
Top three AEs on pace to book $65M+ in ARR this year
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
5+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company
Demonstrated experience in consistently meeting and exceeding quotas
Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus
Effective communicator with strong interpersonal and collaboration skills
Bonus: Experience working in real estate or prop tech
Willingness to work in person at our office at least 4 days a week
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded () startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
Compensation range for this role $115,000 ($150,000 OTE). EliseAI offers a competitive total rewards package which includes base salary, equity, a comprehensive benefits & perks package, and bonus depending on the role. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role is eligible for commission based compensation.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
Growth PM, Future Platforms | Housing
Customer Education Specialist | Housing
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a led by Andreessen Horowitz to accelerate this mission.
About The Role
EliseAI is looking for a Customer Education Specialist to ensure a seamless onboarding process and transition for our clients as they adopt our products. You will work closely with the Director of Customer Success and other teams to develop and execute comprehensive onboarding strategies. This role requires a blend of customer-facing interactions, content creation, technical expertise, and a proactive approach to gathering and incorporating client feedback.
Key Responsibilities
Conduct thorough onboarding sessions with new and existing customers, ensuring they have a deep understanding of our products and how to leverage them effectively
Develop and deliver engaging training sessions, both in-person and remotely, tailored to the specific needs and preferences of each client
Proactively seek feedback from customers throughout the onboarding process, identifying areas for improvement and implementing strategies to address any gaps or challenges
Act as a liaison between customers and internal teams, advocating for client needs and contributing to product enhancements based on user feedback
Stay informed about industry trends and best practices in customer training and onboarding, continuously seeking opportunities to enhance our approach and deliver exceptional experiences
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.
We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
4+ years of experience in a customer-facing role, preferably in customer success, training, teaching, facilitation, or a related field
Willingness to travel as needed to conduct in-person training sessions with clients
Strong communication and presentation skills, with the ability to convey complex information in a clear and understandable manner
Technical proficiency, with the ability to quickly learn and demonstrate expertise in our products or services
Experience creating educational content, including videos, tutorials, and documentation preferred
Proven ability to build rapport with customers and establish trusted advisor relationships
Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines effectively
Willing to work in person with your team 4-5 days per week
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range:
The salary range for this role is $90,000 - $130,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
Customer Sentiment Specialist | Housing
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a led by Andreessen Horowitz to accelerate this mission.
About the role
EliseAI is looking for a friendly, empathetic Customer Sentiment Specialist who genuinely enjoys talking to people and helping teams feel supported. In this role, you’ll be the voice our on-site teams recognize and trust—checking in proactively, listening closely, and helping surface what’s working (and what’s not) before small issues become big ones.
You’ll become deeply familiar with one of our core products, like Leasing or Delinquency, and use that knowledge to guide conversations, answer questions, and offer helpful tips in the moment. Sitting between Customer Success and Product Solutions, you’ll be a trusted partner helping triage concerns, gathering sentiment, and ensure feedback gets to the right place. If something can’t be solved on the call, you’ll know how to ask the right questions and loop in Product Solutions or a CSM with clear context.
This role is perfect for someone who’s personable, organized, and energized by connecting product knowledge with real human conversations. You’ll help us deliver a white-glove experience at scale—without losing the personal touch.
Key Responsibilities
Proactively call our client on-site teams to gather sentiment, feedback, and insights
Build strong, trusted relationships through thoughtful, human conversations
Become an expert in one EliseAI product and confidently support users
Help walk customers through basic troubleshooting or setup when needed
Recognize when an issue needs deeper support and escalate thoughtfully
Create clear, well-documented support tickets with helpful context
Partner closely with Customer Success and Product Solutions
Spot patterns and trends from conversations and share insights with the team
Support light Customer Success Associate tasks as needed
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.
We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
A strong communicator who’s curious, empathetic, and solution-oriented
Experience supporting customers over the phone and navigating live conversations
Comfort explaining technical concepts in a clear, approachable way
Desire to become a product expert and a trusted partner to customers
A collaborative, team-first mindset
Willingness to work onsite in our NYC office 4–5 days per week
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded (!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
The rate for this role ranges between $70,000 - $85,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
Partnership Strategy, Senior Associate | Housing
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a led by Andreessen Horowitz to accelerate this mission.
About The Role
As a Partnership Strategy, Senior Associate, you will be sourcing, negotiating and executing strategic partnerships with leading industry companies to drive growth for EliseAI. Reporting to the Director of Business Development & Partnerships, you will work closely with EliseAI’s leadership and the broader Strategy & Planning team to drive business development, partnerships and related efforts. This is a highly cross-functional role that requires strong business judgment, analytical skills, partner engagement, and a bias for action.
Key Responsibilities
Drive the identification, development, and execution of high-impact strategic partnerships aligned with company priorities
Lead complex and cross-functional workstreams to align internal and external stakeholder incentives
Evaluate partnership opportunities by performing quantitative and qualitative analysis, and presenting your conclusions to senior stakeholders.
Own the evaluation and ongoing monitoring of market segments and partner companies across multiple industries
Build and manage relationships with current and potential partners, from start-ups to large enterprises
Attract top-tier talent to join our driven team
Note: This is not a sales role, the role is focused on strategic partnerships with other vendors and industry players
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.
We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
3-4 years of experience in strategic partnerships at high growth startups, investment banking, management consulting or other relevant roles (corporate/business development, strategy or founder) at high growth startups
Proven ability to operate in fast-paced environments, and strong analytical skills with the ability to interpret data to develop actionable insights
Excellent communication and presentation skills, with the ability to engage and influence stakeholders across teams and partner companies
A bonus if you have knowledge or experience working with APIs and other technical integrations
Willingness to work in person at our office 4-5 days a week
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded (!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
The salary range for this role is $110,000 - $180,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
Partnership Strategy, Manager | Housing
Junior Billing and Accounts Receivable Specialist
Events Manager | Housing
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