Jobs - Jobs4Americans

ABOUT US At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU'LL DO - GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Listed by Sierra for a position based in the United States. Employers on this board attest they are hiring domestically.

35 days ago

Accounting Manager, Technical Accounting & Financial Reporting

Snorkel AI · Redwood City, CA (Hybrid)

Pay

$110k–185k

Setting

Remote

Apply Sign in to favorite Permalink

Back to jobs Accounting Manager, Technical Accounting & Financial Reporting Redwood City, CA (Hybrid); San Francisco, CA (Hybrid); United States (Remote) Apply About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Accounting Manager, Technical Accounting & Financial Reporting Redwood City, CA (Hybrid); San Francisco, CA (Hybrid); United States (Remote) About The Role We are seeking a highly motivated Accounting Manager, Technical Accounting & Financial Reporting to play a key role in building and scaling Snorkel's accounting organization. This position combines technical accounting expertise with operational excellence. You will partner closely with the Controller and Accounting team to own key areas of the monthly close, prepare technical accounting analyses, support financial statement audits, and help establish scalable accounting processes and internal controls. The ideal candidate enjoys solving complex accounting issues while remaining hands-on in day-to-day accounting operations. You thrive in a fast-paced startup environment, embrace ambiguity, and enjoy building processes that support a rapidly scaling business. What You'll Do Month-End Close & General Accounting Support and help lead the monthly, quarterly, and annual close processes. Prepare and review journal entries, reconciliations, accruals, and supporting schedules. Perform detailed balance sheet reconciliations and investigate reconciling items. Prepare monthly flux analyses and explain significant balance sheet and income statement variances. Ensure the integrity of the general ledger and compliance with U.S. GAAP. Assist in improving close processes with the goal of achieving a world-class close timeline. Technical Accounting Research, document, and implement technical accounting guidance under U.S. GAAP. Prepare technical accounting memos supporting complex accounting conclusions. Partner with business leaders to evaluate accounting implications of new transactions and commercial arrangements. Maintain accounting policies and ensure consistent application across the organization. Areas of ownership may include: ASC 606 Revenue Recognition ASC 842 Lease Accounting Stock-based Compensation (ASC 718) Equity transactions and equity rollforward Debt accounting and warrant accounting Business combinations and asset acquisitions, as applicable Significant estimates and management judgments Capitalized software and internal-use software accounting New accounting standard implementations Financial Reporting Prepare financial statements and supporting schedules in accordance with U.S. GAAP. Support quarterly and annual financial reporting requirements. Prepare audit-ready workpapers and accounting schedules. Assist in preparing disclosures for financial statements. Develop standardized reporting packages for management and external stakeholders. Audit & Internal Controls Serve as a primary accounting contact for external auditors. Coordinate audit requests and maintain organized supporting documentation. Prepare accounting position papers and respond to technical accounting inquiries from auditors. Support walkthroughs, testing, and implementation of internal controls. Assist with developing and documenting accounting policies, narratives, and process documentation. Cross-Functional Partnership Partner with Finance, Legal, Revenue, People, and Operations to support new initiatives. Review customer contracts for accounting implications. Support equity issuances, financing activities, and strategic transactions. Assist with bonus accruals, commission accounting, and other compensation-related accounting. Participate in special projects, system implementations, and process improvement initiatives. Process Improvement Identify opportunities to automate accounting processes and improve operational efficiency. Build scalable accounting processes capable of supporting a rapidly growing organization. Develop best practices around reconciliations, documentation, and financial reporting. Help strengthen the company's internal control environment. Required Qualifications Bachelor's degree in Accounting. CPA required or actively pursuing CPA. 5+ years of progressive accounting experience, including public accounting and/or high-growth technology companies. Strong technical accounting knowledge under U.S. GAAP. Experience supporting financial statement audits. Experience preparing technical accounting memos and accounting policy documentation. Strong understanding of financial statement preparation and financial reporting. Experience supporting month-end close in a fast-paced environment. Advanced knowledge of Excel and Google Sheets. Excellent analytical, organizational, and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities with exceptional attention to detail. Preferred Qualifications Big Four or national public accounting experience. CPA license. Experience in a high-growth SaaS, AI, or technology company. Experience with project-based, milestone-based, or services revenue models. Strong understanding of ASC 606. Experience with ASC 842 lease accounting. Experience accounting for stock-based compensation under ASC 718. Experience with equity accounting, capitalization tables, and equity rollforwards. Experience accounting for debt instruments, warrants, and other complex financing transactions. Experience supporting annual financial statement audits. Experience designing and documenting internal controls. Experience implementing accounting systems or ERP solutions. Familiarity with Salesforce, QuickBooks, NetSuite, or similar financial systems. Bonus Points For Experience building accounting functions in venture-backed startups. Experience with AI, cloud infrastructure, or professional services businesses. Experience with milestone or consumption-based revenue models. Experience with project accounting and percentage-of-completion or milestone billing environments. Experience preparing accounting white papers for auditors. Experience supporting due diligence for financing or M&A transactions. Location Bay Area strongly preferred; open to remote. Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company that has market-proven solutions, robust funding, and is scaling rapidly, offering a unique combination of stability and the excitement of high growth. As a member of our team, you'll have meaningful opportunities to shape our accounting infrastructure, influence key accounting policies, and help build a world-class finance organization. Whether you're looking to deepen your technical accounting expertise, lead strategic accounting initiatives, or help build scalable financial operations, you'll be supported in an environment designed for growth, learning, and shared success. Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location. Salary range(s) for this role $110,000 - $185,000 USD Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success. Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Get new jobs like this in your inbox We'll email you when Snorkel AI posts a job like this one. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Preferred First Name Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile* Website GDPR Disclosure* Select... Personal Information Protection Notice for EU and UK Applicants 1. Introduction Snorkel AI and its subsidiaries and affiliates (“Company” or “We”) [operate/may operate] in many different countries. Some of these countries have laws related to the collection, use, transfer and disclosure of the personal information of individuals, including applicants. We take these obligations very seriously and are committed to protecting the privacy of our current and former applicants. The purpose of this Personal Information Protection Notice for EU and UK Applicants (“Notice”) is to give applicants who are based in the EU and UK, (“EU and UK Applicants”) information about: what personal information we collect; how we collect, use and disclose that information and the legal grounds for us doing this; and their rights in respect of their personal information. Snorkel AI is the data controller of your personal information and is responsible for how your personal information is processed. This Notice does not form part of your application or any future contract of employment and may be updated at any time. We will provide you with a revised Notice if we make any substantial updates. It is important you read this Notice, so that you are aware of how and why we are using your personal information. 2. What Information We Collect About EU and UK Applicants Before, during and after their application to the Company, including time spent on the Careers section of our website (located at https://snorkel.ai/company/ (“Snorkel Careers”) we may collect and process information about EU and UK Applicants. We refer to such information in this Notice as “EU and UK Personal Information.” We collect the following EU and UK Personal Information: Personal Details: Name, home contact details (email, phone numbers, physical address) languages(s) spoken, gender, date of birth, national identification number, social security number, disability status, emergency contact information and photograph; Documentation Required under Immigration Laws: Citizenship and passport data, details of residency or work permit; Talent Management Information: Details contained in letters of application and resume/CV (previous employment background, education history, professional qualifications and memberships, language and other relevant skills, certification, certification expiration dates), information necessary to complete a background check, information relating to references such as referees’ names and contact details, details on performance management ratings, development programs planned and attended, e-learning programs, performance and development reviews, willingness to relocate, driver’s license information, and information used to populate employee biographies; Any other information you provide to us: such as current salary, desired salary, employment preferences; and Sensitive Information: EU and UK Personal Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data or biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a person’s sex life or sexual orientation, and criminal conviction data. Data concerning health may include your body temperature, health symptoms and other screening information in connection with the Company’s health and safety plans and protocols, including screening required to access Company offices/facilities and other measures designed to prevent the transmission of COVID-19 or other infectious diseases. We ask that you avoid submitting Sensitive Information, unless such information is legally required and/or the Company requests you to submit such information. Any information you submit through the Careers Site must be true, complete and not misleading. Submitting inaccurate, incomplete or misleading information may lead to a rejection of your application during the recruitment process or disciplinary action including immediate termination of your employment. In addition, it is your responsibility to ensure that the information you submit does not violate any third party’s rights. If you provide us with personal information of a referee or any other individual as part of your application, it is your responsibility to obtain consent from that individual prior to providing the information to us. 3. Sources of EU and UK Personal Information We collect EU and UK Personal Information from the following sources: EU and UK Applicants: in person, online, by telephone, or in written correspondence and forms; Third-party websites: where you can apply for jobs at the Company; Previous employers and other referees: in the form of employment references; Background and credit check vendors: as part of the recruitment process; Employment agencies and recruiters; and Providers of sanctions and “politically exposed persons” screening lists. 4. How we use and disclose EU and UK Personal Information Legal Basis for Processing We will only use EU and UK Personal Information when the law allows us to. Most commonly, we will use your EU and UK Personal Information in the following circumstances: where it is necessary in order to take steps at your request prior to entering into an employment contract; where it is necessary to comply with a legal obligation (including, in respect of Sensitive Information, obligations under employment law) on us; and where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, the Company has a legitimate interest in conducting certain background checks on applicants to ensure that it is offering employment to those individuals whom it considers are most likely to be successful when working for the Company. We may also use your EU and UK Personal Information in the following situations, which are likely to be rare: where it is necessary to protect your (or someone else's) vital interests (and, in the case of Sensitive Information, where you are incapable of consenting); where it is necessary for us to defend, prosecute or make a claim against you, us or a third party; and in the case of Sensitive Information, where you have made the information public. In particular, we may use your Sensitive Information, such as health/medical information, in order to accommodate a disability or illness during the recruitment process, and reduce the risk of transmission of COVID-19 or other infectious diseases should you be visiting the Company offices, your diversity-related EU and UK Personal Information (such as race or ethnicity) in order to comply with legal obligations relating to diversity and anti-discrimination, and your criminal conviction data only where it is appropriate (given the role for which you are applying) and we are legally able to do so. Purposes of Processing We process EU and UK Personal Information for the following purposes: Managing Workforce: Managing recruitment and assessing your suitability, capabilities and qualifications for a job with us, processing your application and performing background checks if we offer you a job, such as credit checks, anti-fraud checks and checks to prevent fraud and money laundering; Communications: Facilitating communication with you regarding your application; Taking legal action: Pursuing legal rights and remedies, defending litigation and managing any internal complaints or claims, conducting investigations and complying with internal policies and procedures; and Compliance and safety: Complying with legal (including, in respect of Sensitive Information, obligations under employment law) and other requirements, such as record-keeping and reporting obligations, conducting audits, compliance with government inspections and other requests from government or other public authorities, responding to legal process such as subpoenas. This includes complying with applicable public health guidelines and requirements related to the prevention and control of COVID-19 or other infectious diseases, as well as ensuring the health and safety of employees by controlling access to and monitoring our physical premises (e.g. by requiring health screenings to access Company offices/facilities). There may be more than one purpose that justifies our use of your EU and UK Personal Information in any particular circumstance. We will only use your EU and UK Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your EU and UK Personal Information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so. If you fail to provide certain EU and UK Personal Information when requested, we may not be able to review your application, or we may be prevented from complying with our legal obligations. Disclosures to third parties We share EU and UK Personal Information with the following unaffiliated third parties: Service Providers: Companies that provide products and services to the Company such as human resources services, IT systems suppliers and support and background check providers, recruiters and headhunters, and hosting service providers; and Public and Governmental Authorities: Entities that regulate or have jurisdiction over the Company such as regulatory authorities, public bodies, and judicial bodies, including to meet national security or law enforcement requirements. 5. Transfer of EU and UK Personal Information The Company may disclose EU and UK Personal Information throughout the world to fulfill the purposes described above. This may include transferring EU and UK Personal Information to other countries (including countries other than where an EU or UK Applicant is based and located outside the European Economic Area (“EEA”) and UK) that have different data protection regimes and which are not deemed to provide an adequate level of protection for EU and UK Personal Information. To ensure that EU and UK Personal Information is sufficiently protected when transferred outside the EEA and UK the Company has put in place protective measures. Further information regarding the Company’s protective measures is available from our Data Protection Officer. 6. Data Security The Company will take appropriate measures to protect EU and UK Personal Information that are consistent with applicable privacy and data security laws and regulations, including requiring service providers to use appropriate measures to protect the confidentiality and security of EU and UK Personal Information. Access to EU and UK Personal Information within the Company will be limited to those who have a need to know the information for the purposes described above, and may include personnel in HR, IT, Compliance, Legal, Finance and Accounting. Such personnel will generally have access to EU and UK Applicants’ business contact information such as name, desired position, telephone number, postal address and email address. The Company has put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach of your EU and UK Personal Information where we are legally required to do so. 7. Data Retention The Company’s retention periods for EU and UK Personal Information are based on business needs and legal requirements. We retain EU and UK Personal Information for as long as is necessary for the processing purpose(s) for which the information was collected, as set out in this Notice, and any other permissible, related purposes. For example, we may retain certain information to comply with regulatory requirements regarding the retention of such data, or in the event a litigation hold is imposed. When EU and UK Personal Information is no longer needed, we [either irreversibly anonymise the data (and we may further retain and use the anonymized information) or] securely destroy the data. [For more information on specific retention periods, please refer to the Company’s Data Retention Policy]. 8. Data Accuracy The Company will take reasonable steps to ensure that the EU and UK Personal Information processed is reliable for its intended use and is accurate and complete for carrying out the purposes described in this Notice. 9. Automated Decisions The Company does not envisage that you will be subject to decisions that will have a significant impact on you based solely on automated decision-making. The Company will notify you in writing if this position changes. 10. Your Rights You have the right, in certain circumstances, to object to the processing of your EU and UK Personal Information. You can exercise this right by contacting Liz Sweet, VP of People at liz.sweet@snorkel.ai. You also have the right, in certain circumstances, to access your EU and UK Personal Information, to correct inaccurate EU and UK Personal Information, to have your EU and UK Personal Information erased, to restrict the processing of your EU and UK Personal Information, to receive the EU and UK Personal Information you have provided to the Company in a structured, commonly used and machine-readable format for onward transmission, and to object to automated decision-making. If you wish to exercise any of these rights, please contact Liz Sweet, VP of People at liz.sweet@snorkel.ai. Please note that certain EU and UK Personal Information may be exempt from such access, correction, erasure, restriction and portability requests in accordance with applicable data protection laws or other laws and regulations. You also can file a complaint with your local data protection supervisory authority. Please contact Liz Sweet, VP of People at liz.sweet@snorkel.ai for details of the relevant authority. 11. Your Obligations You should keep your EU and UK Personal Information up to date and inform us of any significant changes to your EU and UK Personal Information. 12. Questions or Complaints Please contact the VP of People, Liz Sweet at liz.sweet@snorkel.ai with any questions or complaints regarding this Notice or the Company’s privacy practices. Applicant’s Acknowledgment I acknowledge that I have received a copy of the Company’s Personal Information Protection Notice for EU and UK Applicants and that I have read and understood it. Will you require sponsorship or other assistance or support to be authorized to, or otherwise, work from the US?* Select... Your authorization to work in the country where you live:* Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Snorkel AI’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application Powered by

Listed by Snorkel AI for a position based in the United States. Employers on this board attest they are hiring domestically.

36 days ago

Quality Manager (Nordics)

Volta · European Union, European Union

Pay

$110k–155k

Setting

Remote

Apply Sign in to favorite Permalink

About Volta

Volta is the category-defining, fully vertically integrated AI infrastructure platform – from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute™: AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds.

About The Role

The Quality Function Manager owns quality across the Volta fleet – from vendor quality and site inspection through to the test and commissioning standards that prove a facility is ready for compute. In an organization built on repeatable delivery, quality is what makes repetition worth having.

You will lead the quality leads embedded in each project team through a functional line, set the standards they work to, and build the assurance programs that keep every site honest. The role works closely with safety, commissioning and the DSX team.

What You Will Be Doing

Own Volta's quality strategy, standards and management system across all projects
Provide functional leadership to the quality leads embedded in each project team
Set inspection and test plan standards across all major packages
Build vendor quality and factory surveillance programs for critical equipment
Own non-conformance management and drive root-cause resolution across the fleet
Set the quality standards that underpin commissioning from level 1 through level 5
Run quality audits and assurance reviews across active sites
Embed right-first-time practices and share learning across projects

What You Bring

Quality leadership on data center or mission-critical construction programs is essential
Deep familiarity with commissioning practice on complex, MEP-heavy facilities
Experience building or running quality systems across multiple projects
A strong record in vendor quality and factory acceptance for critical equipment
Structured root-cause problem solving and clear reporting
The credibility to hold projects and contractors to standard
Willingness to travel regularly across European sites
REQ-116

What We Offer

At Volta, we believe people do their best work when they feel supported, trusted and able to grow. We're building a company where you can make an impact, keep a healthy balance between work and life, and build a career you're proud of.
As a global team, we do our best to provide great benefits wherever you're based. While some benefits vary by country due to local regulations, we believe looking after our people is simply the right thing to do.

Competitive salary based on the work you do here, not your previous salary
Equity in Volta, giving you the opportunity to share in the company's long-term success
Retirement/pension contributions
Comprehensive health, wellbeing and insurance benefits
Generous number of vacation days each year

Additional Information

Equal Opportunity

Volta is an equal opportunity employer. We are committed to building a diverse and inclusive team and make employment decisions based on skills, qualifications, experience and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected characteristic.

Accessibility

Volta is committed to providing an accessible recruitment experience for all candidates. If you require accommodations or adjustments at any stage of the application or interview process, please contact us at . We will work with you to identify reasonable accommodations that enable you to participate fully in the hiring process.

Candidate Privacy Notice

By applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws, including the UK GDPR, EU GDPR and relevant US state privacy regulations. Your data will be shared only with those involved in the hiring process and will not be used for unrelated purposes. For details, see our Recruitment & Candidate Privacy Notice.

Note to Recruitment Agencies

Volta does not accept unsolicited CVs or candidate profiles from recruitment agencies. Any unsolicited submissions, including those sent directly to hiring managers or employees, will be treated as the property of Volta. No agency fees will be payable unless a valid, signed recruitment agreement is in place, and the agency has been specifically engaged for the relevant vacancy.

Listed by Volta for a position based in the United States. Employers on this board attest they are hiring domestically.

36 days ago

AI Operations Lead

Hercules · United States

Pay

$100k–250k

Setting

Remote

Apply Sign in to favorite Permalink

About Hercules

Hercules (hercules.app) is an AI app builder — like Lovable, Replit, or Base44. We have 300k+ users and receive ~250 support tickets a day, and that number is growing fast.

About the role

We're looking for a technical support and operations lead to run our support team. You'll own the customer support experience end to end, and build the AI automations that let a small team handle a huge and growing ticket volume.

What you'll do

Resolve tier 1 tickets (general platform Q&A)
Resolve tier 2 tickets (billing and admin operations)
Manage engineers to resolve tier 3 tickets
Maintain our knowledge bases
Build and maintain AI automations to automatically resolve tickets at 10x scale
Build and maintain AI automations that summarize voice of customer and product feedback for the whole company

What we're looking for

Excellent communication (we have a very high bar)
Able to close ~150 tickets per day (with heavy AI help)
Prior experience in a customer support role
Experience building and maintaining knowledge bases and SOPs
Extensive Stripe experience (refunds, chargebacks, credit notes)
Experience building AI automations
Experience managing a support team
Able to work one weekend a month

Nice to have

Some coding experience (or vibe coding)
Very fast typist (or uses an AI dictation tool like Wispr Flow)

What are Hercules' operating principles?

Hercules' operating principles guide how we make decisions every day. We take them very seriously. Most of them are choices that we as a company uniquely prioritize, and so can be learned on the job. However, we do specifically filter for these principles in our hiring process:

We move with urgency. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds our learning and delights our customers.
We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We're proud of our work.
We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done. We are politely relentless.

Is Hercules in-office or remote?

Hercules' founding team works in-office in San Francisco (Kearny and Bush). We have a very strong preference for in office. We are open to remote for exceptional candidates in US time zones who would be willing/able to travel to the office regularly.

What are Hercules' benefits?

Healthcare, vision, and dental
Use whatever AI productivity tools you'd like
Take what you need vacation policy
Daily lunches, dinners, and snacks in the office
We guarantee you will do the best work of your career here

What's the compensation?

$100k-$250k + equity (depends on seniority, experience, and location)

Listed by Hercules for a position based in the United States. Employers on this board attest they are hiring domestically.

36 days ago

Customer Operations Lead

Hercules · United States

Pay

$100k–250k

Setting

Remote

Apply Sign in to favorite Permalink

About Hercules

Hercules (hercules.app) is an AI app builder — like Lovable, Replit, or Base44. We have 300k+ users and receive ~250 support tickets a day, and that number is growing fast.

About the role

We're looking for a Customer Operations Lead to run our support team. You'll own the customer support experience end to end, and build the AI automations that let a small team handle a huge and growing ticket volume.

What you'll do

Resolve tier 1 tickets (general platform Q&A)
Resolve tier 2 tickets (billing and admin operations)
Manage engineers to resolve tier 3 tickets
Maintain our knowledge bases
Build and maintain AI automations to automatically resolve tickets at 10x scale
Build and maintain AI automations that summarize voice of customer and product feedback for the whole company

What we're looking for

Excellent communication (we have a very high bar)
Able to close ~150 tickets per day (with heavy AI help)
Prior experience in a customer support role
Experience building and maintaining knowledge bases and SOPs
Extensive Stripe experience (refunds, chargebacks, credit notes)
Experience building AI automations
Experience managing a support team
Able to work one weekend a month

Nice to have

Some coding experience (or vibe coding)
Very fast typist (or uses an AI dictation tool like Wispr Flow)

What are Hercules' operating principles?

We move with urgency. We ship fast, iterate, and correct mistakes quickly. Our bias for action speeds our learning and delights our customers.
We strive for excellence. Doing things well is in our DNA. We have good taste. We get the details right. Our outputs are exceptionally simple and self-serve. We're proud of our work.
We are hungry. We are willing to work hard and break through walls to achieve the outcomes we want. We are willing to operate at any level to get things done. We are politely relentless.

Is Hercules in-office or remote?

What are Hercules' benefits?

Healthcare, vision, and dental
Use whatever AI productivity tools you'd like
Take what you need vacation policy
Daily lunches, dinners, and snacks in the office
We guarantee you will do the best work of your career here

What's the compensation?

$100k-$250k + equity (depends on seniority, experience, and location)

Listed by Hercules for a position based in the United States. Employers on this board attest they are hiring domestically.

AI · Contract

36 days ago

Language Lead - French (Contract)

Cartesia ·

Pay

$25–35/hr

Setting

Remote

Apply Sign in to favorite Permalink

Language Lead - French (Contract) LOCATION Remote EMPLOYMENT TYPE Contract LOCATION TYPE Remote DEPARTMENT Product COMPENSATION $25 – $35 per hour Overview Application ABOUT CARTESIA Our mission is to architect AI that learns from and interacts with the world like humans do. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI. OVERVIEW We are seeking native-level French speakers with a linguistics background to serve as the primary language resource for voice AI in their language. You will be the trusted point of contact for all questions, quality decisions, and language-specific work related to French. This is not a standard annotation engagement. You will own your language end to end, which includes managing annotation quality, auditing data, monitoring product performance, investigating customer-reported issues, and executing projects that require deep linguistic expertise and attention to detail. You will operate independently across these workstreams and serve as the team's go-to resource for anything related to your language. This is an ongoing contractor engagement. Availability during some US Pacific business hours is preferred to allow for team syncs and real-time support. ABOUT THE ENGAGEMENT You will coordinate with the Human Evals Manager on project deliverables and timelines. Some examples of what your day-to-day work may include: Answer questions from annotators about guidelines, edge cases, or language-specific issues via an agreed project communication channel. Cascade new feedback, instructions, or rubric updates to annotators working on your projects. Listen to annotator-rated audio files and check whether their ratings and written feedback align with the rubric. Prepare written quality assessments for annotators with specific examples and recommendations. Listen to TTS output and provide ground truth assessments of pronunciation, prosody, and naturalness in your language. Update or expand sections of the annotation guidelines when you find gaps or edge cases. Prep and run calibration meetings with annotators. Hold office hours on a mutually agreed schedule during active studies so annotators can ask questions in real time. Develop onboarding materials and resources for new annotators. Write QA reports on annotation quality and calibration outcomes. Review production audio in your language and flag quality issues to the team. Investigate language-specific issues reported by customers and identify root causes. Audit datasets for linguistic accuracy, completeness, and consistency. COMMITMENT Roughly 40 hours per week with flexibility in scheduling. Project hours may vary depending on active studies, data projects, and product needs. Participation in periodic coordination meetings during US Pacific hours is expected. REQUIREMENTS Native-level proficiency in French as spoken in France. Experience with data annotation, transcription, or language quality assurance. Strong foundation in linguistics or a related field, with the ability to apply concepts like phonetics, prosody, and intonation when evaluating speech and writing annotation guidelines. Strong written English proficiency. All guidelines, feedback, reports, and team communication are in English. Ability to write clear, structured instructions and deliver specific, actionable feedback to annotators. Comfortable working with data and metrics such as inter-rater agreement scores, audit spreadsheets, and structured feedback templates. Self-directed and able to manage feedback cycles, QA reviews, and data projects without close oversight. PREFERRED Experience writing or maintaining annotation guidelines or rubrics. Experience training, mentoring, or managing other annotators. Experience with audio evaluation, TTS, or STT. Conversational spoken English proficiency for meetings and calibration syncs. Experience working with distributed, remote teams. This is a 1099 contract opportunity and will not be eligible for the benefits below. Language Leads work on an ongoing basis, renewable by mutual agreement. You will control your own methods for completing assigned work, supply your own equipment, and are responsible for your own taxes. You must be authorized to work in your country of residence. Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire. MORE DETAILS 🏢 In-office policy: We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day. 🌎 Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call. 🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way. 🤝 We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed. OUR BENEFITS (US EMPLOYEES ONLY) 💰 Compensation Competitive base salary alongside attractive equity package. 🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family. 🧑‍🧑‍🧒‍🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave 🏦 401(k) 🚆 Commuter Allowance A monthly stipend to help you get to and from the office. 🏖️ Flexible PTO Take as much time as you need to recharge your batteries. 🍲 Meals & Snacks Lunch, dinner and plenty of snacks, provided daily. 🦖 Your own personal Yoshi OUR COMMITMENT TO EQUAL OPPORTUNITY Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Cartesia for a position based in the United States. Employers on this board attest they are hiring domestically.

AI · Contract

36 days ago

Language Lead - English (Contract)

Cartesia ·

Pay

$30–45/hr

Setting

Remote

Apply Sign in to favorite Permalink

Language Lead - English (Contract) LOCATION Remote EMPLOYMENT TYPE Contract LOCATION TYPE Remote DEPARTMENT Product COMPENSATION $30 – $45 per hour Overview Application ABOUT CARTESIA Our mission is to architect AI that learns from and interacts with the world like humans do. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI. OVERVIEW We are seeking native-level English speakers with a linguistics background to serve as the primary language resource for voice AI in their language. You will be the trusted point of contact for all questions, quality decisions, and language-specific work related to English. This is not a standard annotation engagement. You will own your language end to end, which includes managing annotation quality, auditing data, monitoring product performance, investigating customer-reported issues, and executing projects that require deep linguistic expertise and attention to detail. You will operate independently across these workstreams and serve as the team's go-to resource for anything related to your language. This is an ongoing contractor engagement. Availability during some US Pacific business hours is preferred to allow for team syncs and real-time support. ABOUT THE ENGAGEMENT You will coordinate with the Human Evals Manager on project deliverables and timelines. Some examples of what your day-to-day work may include: Answer questions from annotators about guidelines, edge cases, or language-specific issues via an agreed project communication channel. Cascade new feedback, instructions, or rubric updates to annotators working on your projects. Listen to annotator-rated audio files and check whether their ratings and written feedback align with the rubric. Prepare written quality assessments for annotators with specific examples and recommendations. Listen to TTS output and provide ground truth assessments of pronunciation, prosody, and naturalness in your language. Update or expand sections of the annotation guidelines when you find gaps or edge cases. Prep and run calibration meetings with annotators. Hold office hours on a mutually agreed schedule during active studies so annotators can ask questions in real time. Develop onboarding materials and resources for new annotators. Write QA reports on annotation quality and calibration outcomes. Review production audio in your language and flag quality issues to the team. Investigate language-specific issues reported by customers and identify root causes. Audit datasets for linguistic accuracy, completeness, and consistency. COMMITMENT Roughly 40 hours per week with flexibility in scheduling. Project hours may vary depending on active studies, data projects, and product needs. Participation in periodic coordination meetings during US Pacific hours is expected. REQUIREMENTS Native-level proficiency in English as spoken in the US. Experience with data annotation, transcription, or language quality assurance. Strong foundation in linguistics or a related field, with the ability to apply concepts like phonetics, prosody, and intonation when evaluating speech and writing annotation guidelines. Strong written English proficiency. All guidelines, feedback, reports, and team communication are in English. Ability to write clear, structured instructions and deliver specific, actionable feedback to annotators. Comfortable working with data and metrics such as inter-rater agreement scores, audit spreadsheets, and structured feedback templates. Self-directed and able to manage feedback cycles, QA reviews, and data projects without close oversight. PREFERRED Experience writing or maintaining annotation guidelines or rubrics. Experience training, mentoring, or managing other annotators. Experience with audio evaluation, TTS, or STT. Conversational spoken English proficiency for meetings and calibration syncs. Experience working with distributed, remote teams. This is a 1099 contract opportunity and will not be eligible for the benefits below. Language Leads work on an ongoing basis, renewable by mutual agreement. You will control your own methods for completing assigned work, supply your own equipment, and are responsible for your own taxes. You must be authorized to work in your country of residence. Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire. MORE DETAILS 🏢 In-office policy: We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day. 🌎 Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call. 🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way. 🤝 We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed. OUR BENEFITS (US EMPLOYEES ONLY) 💰 Compensation Competitive base salary alongside attractive equity package. 🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family. 🧑‍🧑‍🧒‍🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave 🏦 401(k) 🚆 Commuter Allowance A monthly stipend to help you get to and from the office. 🏖️ Flexible PTO Take as much time as you need to recharge your batteries. 🍲 Meals & Snacks Lunch, dinner and plenty of snacks, provided daily. 🦖 Your own personal Yoshi OUR COMMITMENT TO EQUAL OPPORTUNITY Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Cartesia for a position based in the United States. Employers on this board attest they are hiring domestically.

AI · Contract

36 days ago

Language Lead - Japanese (Contract)

Cartesia ·

Pay

$25–35/hr

Setting

Remote

Apply Sign in to favorite Permalink

Language Lead - Japanese (Contract) LOCATION Remote EMPLOYMENT TYPE Contract LOCATION TYPE Remote DEPARTMENT Product COMPENSATION $25 – $35 per hour Overview Application ABOUT CARTESIA Our mission is to architect AI that learns from and interacts with the world like humans do. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI. OVERVIEW We are seeking native-level Japanese speakers with a linguistics background to serve as the primary language resource for voice AI in their language. You will be the trusted point of contact for all questions, quality decisions, and language-specific work related to Japanese. This is not a standard annotation engagement. You will own your language end to end, which includes managing annotation quality, auditing data, monitoring product performance, investigating customer-reported issues, and executing projects that require deep linguistic expertise and attention to detail. You will operate independently across these workstreams and serve as the team's go-to resource for anything related to your language. This is an ongoing contractor engagement. Availability during some US Pacific business hours is preferred to allow for team syncs and real-time support. ABOUT THE ENGAGEMENT You will coordinate with the Human Evals Manager on project deliverables and timelines. Some examples of what your day-to-day work may include: Answer questions from annotators about guidelines, edge cases, or language-specific issues via an agreed project communication channel. Cascade new feedback, instructions, or rubric updates to annotators working on your projects. Listen to annotator-rated audio files and check whether their ratings and written feedback align with the rubric. Prepare written quality assessments for annotators with specific examples and recommendations. Listen to TTS output and provide ground truth assessments of pronunciation, prosody, and naturalness in your language. Update or expand sections of the annotation guidelines when you find gaps or edge cases. Prep and run calibration meetings with annotators. Hold office hours on a mutually agreed schedule during active studies so annotators can ask questions in real time. Develop onboarding materials and resources for new annotators. Write QA reports on annotation quality and calibration outcomes. Review production audio in your language and flag quality issues to the team. Investigate language-specific issues reported by customers and identify root causes. Audit datasets for linguistic accuracy, completeness, and consistency. COMMITMENT Roughly 40 hours per week with flexibility in scheduling. Project hours may vary depending on active studies, data projects, and product needs. Participation in periodic coordination meetings during US Pacific hours is expected. REQUIREMENTS Native-level proficiency in Japanese as spoken in Japan. Experience with data annotation, transcription, or language quality assurance. Strong foundation in linguistics or a related field, with the ability to apply concepts like phonetics, prosody, and intonation when evaluating speech and writing annotation guidelines. Strong written English proficiency. All guidelines, feedback, reports, and team communication are in English. Ability to write clear, structured instructions and deliver specific, actionable feedback to annotators. Comfortable working with data and metrics such as inter-rater agreement scores, audit spreadsheets, and structured feedback templates. Self-directed and able to manage feedback cycles, QA reviews, and data projects without close oversight. PREFERRED Experience writing or maintaining annotation guidelines or rubrics. Experience training, mentoring, or managing other annotators. Experience with audio evaluation, TTS, or STT. Conversational spoken English proficiency for meetings and calibration syncs. Experience working with distributed, remote teams. This is a 1099 contract opportunity and will not be eligible for the benefits below. Language Leads work on an ongoing basis, renewable by mutual agreement. You will control your own methods for completing assigned work, supply your own equipment, and are responsible for your own taxes. You must be authorized to work in your country of residence. Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire. MORE DETAILS 🏢 In-office policy: We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day. 🌎 Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call. 🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way. 🤝 We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed. OUR BENEFITS (US EMPLOYEES ONLY) 💰 Compensation Competitive base salary alongside attractive equity package. 🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family. 🧑‍🧑‍🧒‍🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave 🏦 401(k) 🚆 Commuter Allowance A monthly stipend to help you get to and from the office. 🏖️ Flexible PTO Take as much time as you need to recharge your batteries. 🍲 Meals & Snacks Lunch, dinner and plenty of snacks, provided daily. 🦖 Your own personal Yoshi OUR COMMITMENT TO EQUAL OPPORTUNITY Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status. Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Cartesia for a position based in the United States. Employers on this board attest they are hiring domestically.

AI · Contract

36 days ago

Language Lead - English (Contract)

Cartesia ·

Pay

$30–45/hr

Setting

Remote

Apply Sign in to favorite Permalink

ABOUT CARTESIA Our mission is to architect AI that learns from and interacts with the world like humans do. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI. OVERVIEW We are seeking native-level English speakers with a linguistics background to serve as the primary language resource for voice AI in their language. You will be the trusted point of contact for all questions, quality decisions, and language-specific work related to English. This is not a standard annotation engagement. You will own your language end to end, which includes managing annotation quality, auditing data, monitoring product performance, investigating customer-reported issues, and executing projects that require deep linguistic expertise and attention to detail. You will operate independently across these workstreams and serve as the team's go-to resource for anything related to your language. This is an ongoing contractor engagement. Availability during some US Pacific business hours is preferred to allow for team syncs and real-time support. ABOUT THE ENGAGEMENT You will coordinate with the Human Evals Manager on project deliverables and timelines. Some examples of what your day-to-day work may include: - Answer questions from annotators about guidelines, edge cases, or language-specific issues via an agreed project communication channel. - Cascade new feedback, instructions, or rubric updates to annotators working on your projects. - Listen to annotator-rated audio files and check whether their ratings and written feedback align with the rubric. - Prepare written quality assessments for annotators with specific examples and recommendations. - Listen to TTS output and provide ground truth assessments of pronunciation, prosody, and naturalness in your language. - Update or expand sections of the annotation guidelines when you find gaps or edge cases. - Prep and run calibration meetings with annotators. - Hold office hours on a mutually agreed schedule during active studies so annotators can ask questions in real time. - Develop onboarding materials and resources for new annotators. - Write QA reports on annotation quality and calibration outcomes. - Review production audio in your language and flag quality issues to the team. - Investigate language-specific issues reported by customers and identify root causes. - Audit datasets for linguistic accuracy, completeness, and consistency. COMMITMENT Roughly 40 hours per week with flexibility in scheduling. Project hours may vary depending on active studies, data projects, and product needs. Participation in periodic coordination meetings during US Pacific hours is expected. REQUIREMENTS - Native-level proficiency in English as spoken in the US. - Experience with data annotation, transcription, or language quality assurance. - Strong foundation in linguistics or a related field, with the ability to apply concepts like phonetics, prosody, and intonation when evaluating speech and writing annotation guidelines. - Strong written English proficiency. All guidelines, feedback, reports, and team communication are in English. - Ability to write clear, structured instructions and deliver specific, actionable feedback to annotators. - Comfortable working with data and metrics such as inter-rater agreement scores, audit spreadsheets, and structured feedback templates. - Self-directed and able to manage feedback cycles, QA reviews, and data projects without close oversight. PREFERRED - Experience writing or maintaining annotation guidelines or rubrics. - Experience training, mentoring, or managing other annotators. - Experience with audio evaluation, TTS, or STT. - Conversational spoken English proficiency for meetings and calibration syncs. - Experience working with distributed, remote teams. This is a 1099 contract opportunity and will not be eligible for the benefits below. Language Leads work on an ongoing basis, renewable by mutual agreement. You will control your own methods for completing assigned work, supply your own equipment, and are responsible for your own taxes. You must be authorized to work in your country of residence. Note: Cartesia participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility after hire. MORE DETAILS 🏢 In-office policy: We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day. 🌎 Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call. 🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way. 🤝 We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed. OUR BENEFITS (US EMPLOYEES ONLY) 💰 Compensation Competitive base salary alongside attractive equity package. 🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family. 🧑‍🧑‍🧒‍🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave 🏦 401(k) 🚆 Commuter Allowance A monthly stipend to help you get to and from the office. 🏖️ Flexible PTO Take as much time as you need to recharge your batteries. 🍲 Meals & Snacks Lunch, dinner and plenty of snacks, provided daily. 🦖 Your own personal Yoshi OUR COMMITMENT TO EQUAL OPPORTUNITY Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Listed by Cartesia for a position based in the United States. Employers on this board attest they are hiring domestically.

Select a role

The full posting opens here — pay, setting and the full description, without leaving the list.