About the role

Chime is seeking an experienced Creative Director to develop brand-defining campaigns. This role will be responsible for shaping the creative vision, crafting captivating narratives, and executing innovative marketing strategies across various channels, including TV, social activations, brand partnerships, and more. The ideal candidate will have a strong background in creative agency work, a proven track record of delivering impactful campaigns, and the ability to lead a talented team of art directors, designers, and copywriters.

This individual should be comfortable pitching bold, top-of-funnel brand campaigns while also understanding the importance and role of the full marketing funnel. They should be able to develop creative ideas that build awareness, drive consideration, and support conversion, ensuring campaigns are not only culturally resonant and brand-defining, but also strategically connected to business objectives across every stage of the customer journey.

The base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to 

• Create a vision for the Chime brand that translates into powerful and authentic storytelling that drives awareness/consideration
• Develop and execute a creative vision for what our brand looks and feels like through integrated marketing campaigns, TV, activations, social campaigns, and partnerships across all channels.
• Champion bold ideas and creative approaches to telling Chime’s stories and more deeply connecting with Chime’s members
• Oversee the end-to-end creative process, from concept development to final execution, ensuring alignment with the company's brand values and marketing objectives.
• Collaborate with marketing leads to create integrated campaigns that resonate with target audiences.
• Provide strategic direction and leadership to a team of art directors, designers and copywriters, fostering an environment of creativity, innovation, and collaboration.
• Lead creative brainstorming sessions, providing clear guidance, feedback, and inspiration to generate impactful ideas.
• Manage relationships with external creative agencies, production houses, and media partners to ensure high-quality execution of campaigns.
• Stay current with industry trends, emerging technologies, and best practices to ensure our creative work is fresh and relevant.
• Maintain a strong understanding of our consumer base, market trends, and competitor landscape to inform creative strategies.
• Inspire commitment, loyalty, pride, and spirit in the organization, to support Chime as a great place to work

To thrive in this role, you have

• A deep passion for building brands with a results-oriented mindset
• 8+ years in creative leadership, with at least 5 years in a leadership position building brand-level work
• Deep understanding of advanced AI tools to support the creative process.  
• Bachelor's degree in Marketing, Advertising, Design, Copywriting or a related field.
• Proven experience working in a creative agency environment, with a strong portfolio of consumer-facing campaigns, including TV spots, digital, and partnership initiatives.
• Demonstrated ability to develop creative concepts that drive engagement and brand loyalty.
• Strong leadership skills with the ability to inspire, mentor, and lead a small creative team.
• Excellent communication and presentation skills, with the ability to articulate creative ideas and concepts to stakeholders.
• Experience managing cross-functional teams and collaborating with external partners.

#LI-Hybrid #LI-AM1

About the role

We’re seeking a Web Experience Visual Designer to elevate the Chime.com web experience. In this role, you’ll drive the visual vision and execution of user-centric design solutions that are informed by data and consumer insights, grounded in accessibility and web UX best practices, focused on performance journeys and aligned with brand integrity.

You’ll lead cross-functional design efforts and mentor designers and writers alike. You’ll work closely with marketing, product, content, and engineering to shape intuitive, engaging, and high-performing web journeys that meet both user and business goals.

The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead Visual and Experience design for high-impact web projects, from concept to implementation—including responsive page design, navigation systems, conversion flows, and content frameworks.
• Translate complex business and product requirements into user-friendly, accessible, and visually compelling experiences.
• Collaborate cross-functionally with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive, goal-oriented web experiences.
• Drive the use of design systems and component libraries to ensure consistency and scalability across platforms.
• Champion UX best practices and accessibility standards (WCAG/AA) across all web initiatives.
• Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions.
• Mentor junior designers and content specialists, helping evolve the team’s craft and strategic thinking.
• Contribute to the development and evolution of UX/UI standards, design principles, and collaborative processes.
• Stay current on web trends, design tools, and industry innovations to continuously push creative and technical boundaries.

To thrive in this role, you have

• 5+ years of experience in visual or product design, with a focus on web and responsive platforms, preferably with a B2C/D2C services company.
• Strong portfolio showcasing thoughtful interaction design, visual design, and end-to-end user flows.
• Expertise in Figma and proficiency with design systems, component libraries, and modern collaboration tools.
• Deep understanding of UX methodologies, content strategy, accessibility (WCAG/AA), and human-centered design.
• Experience in developing multi-media, dynamic, and engaging web experiences 
• Excellent communication and storytelling skills to articulate design decisions across levels and disciplines.
• Experience working in agile, cross-functional teams with iterative design and development cycles.
• Highly proactive, self-directed, and comfortable managing multiple projects in a fast-paced environment.
• Understanding and familiarity of leading relevant AI tools.

#LI-Onsite #LI-LB1

About the role

We’re hiring a Design Director to lead Product Design across our Spending, Savings, and Investing experiences. You’ll shape how millions of members interact with their money every day—from the experiences they rely on most often to the ones that help them build toward what’s next.

This role calls for a leader who pairs exceptional visual craft with strong product thinking. You’ll set a high bar for how our products look, feel, and work; build a clear design vision across a connected portfolio; and lead a talented team of designers in turning complex financial experiences into products that feel simple, intuitive, and distinctly Chime. You’ll partner closely with Product, Engineering, Research, Content Design, Data, and Brand to make that vision real.

The base salary offered for this role and level of experience will begin at $242,000 and up to $335,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Set the design vision and quality bar across our Spending, Savings, and Investing experiences, creating products that feel cohesive, intuitive, and unmistakably Chime.
• Lead, coach, and develop a team of product designers, helping them strengthen their craft, expand their impact, and do the best work of their careers.
• Bring a strong point of view on visual and interaction design, using your craft expertise to push the work from good to exceptional while empowering designers to own the solutions.
• Partner with Product and Engineering leaders to shape strategy, identify the highest-impact opportunities, and translate ambitious ideas into compelling member experiences.
• Think across individual features and journeys to create a connected product experience, balancing immediate member needs with a longer-term design vision.
• Use research, customer insights, data, and experimentation to understand what matters to our members and guide design decisions.
• Champion design excellence across Chime, contributing to the evolution of our product language, design systems, critique culture, and broader design practice.

To thrive in this role, you have

• Experience leading and developing high-performing product design teams responsible for complex, consumer-facing digital products.
• A portfolio or body of work that demonstrates exceptional visual and interaction design craft, alongside the ability to translate that standard into the work of a broader team.
• A track record of creating and delivering compelling design visions across multiple products, journeys, or interconnected experiences.
• Deep product design expertise and the judgment to move comfortably between high-level strategy and the details that make an experience exceptional.
• Experience partnering with senior Product and Engineering leaders to influence product strategy and deliver meaningful customer and business outcomes.
• Experience building strong design teams through coaching, feedback, critique, and talent development.
• The ability to communicate a clear design point of view, bring people along with your thinking, and create clarity in complex or ambiguous spaces.

#LI-TP1 #LI-Onsite

About the role

We're hiring a Product Designer to lead the design of some of Chime's most important member experiences across Growth, Spending, or Lending. This is a highly influential individual contributor role for a designer who combines exceptional visual craft with systems thinking and product strategy. You'll help define not just how our products look and feel, but what we build and why—creating experiences that millions of members rely on to make financial progress.

You'll partner closely with Product, Engineering, Research, Data, and Content Design to solve complex customer problems, shape product direction, and deliver elegant, intuitive experiences from concept through launch. If you're energized by ambiguity, obsessed with craft, and excited to raise the quality bar across an organization, we'd love to meet you.

The base salary offered for this role and level of experience will begin at $174,000 and up to $245,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own the end-to-end design vision and execution for complex, high-impact product initiatives across Growth, Spending, or Lending.
• Shape product strategy alongside Product, Engineering, Research, and Data partners, helping define what we build—not just how it looks.
• Transform ambiguous opportunities into elegant, intuitive experiences that simplify financial decision-making for millions of members.
• Design polished, production-ready user experiences across mobile and web with exceptional attention to visual craft, interaction design, accessibility, and usability.
• Use customer research, experimentation, analytics, and sound design judgment to make informed decisions and continuously improve member outcomes.
• Contribute to the evolution of Chime's design system while establishing new patterns that scale across products.
• Raise the quality bar for design through thoughtful critique, collaboration, mentorship, and a relentless commitment to craft.

To thrive in this role, you have

• A portfolio that demonstrates exceptional visual craft, polished interaction design, and end-to-end product thinking across shipped consumer products. Visual excellence is a core requirement for this role.
• Extensive experience designing and shipping consumer-facing digital products for mobile and web, with ownership of complex product areas from strategy through execution.
• A track record of influencing product direction through close partnership with cross-functional leaders across Product, Engineering, Research, and Data.
• Deep expertise with Figma and modern prototyping tools, with a strong understanding of design systems and scalable interaction patterns.
• Experience using customer research, experimentation, and product metrics to inform design decisions and iterate on solutions.
• Strong systems thinking with the ability to balance member needs, business objectives, and technical constraints in complex environments.
• Exceptional communication and storytelling skills, with the ability to clearly articulate design rationale and influence decisions across a wide range of stakeholders.

About the role

We're hiring a Product Designer to lead the design of some of Chime's most important member experiences across Growth, Spending, or Lending. This is a highly influential individual contributor role for a designer who combines exceptional visual craft with systems thinking and product strategy. You'll help define not just how our products look and feel, but what we build and why—creating experiences that millions of members rely on to make financial progress.

You'll partner closely with Product, Engineering, Research, Data, and Content Design to solve complex customer problems, shape product direction, and deliver elegant, intuitive experiences from concept through launch. If you're energized by ambiguity, obsessed with craft, and excited to raise the quality bar across an organization, we'd love to meet you.

The base salary offered for this role and level of experience will begin at $174,000 and up to $245,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own the end-to-end design vision and execution for complex, high-impact product initiatives across Growth, Spending, or Lending.
• Shape product strategy alongside Product, Engineering, Research, and Data partners, helping define what we build—not just how it looks.
• Transform ambiguous opportunities into elegant, intuitive experiences that simplify financial decision-making for millions of members.
• Design polished, production-ready user experiences across mobile and web with exceptional attention to visual craft, interaction design, accessibility, and usability.
• Use customer research, experimentation, analytics, and sound design judgment to make informed decisions and continuously improve member outcomes.
• Contribute to the evolution of Chime's design system while establishing new patterns that scale across products.
• Raise the quality bar for design through thoughtful critique, collaboration, mentorship, and a relentless commitment to craft.

To thrive in this role, you have

• A portfolio that demonstrates exceptional visual craft, polished interaction design, and end-to-end product thinking across shipped consumer products. Visual excellence is a core requirement for this role.
• Extensive experience designing and shipping consumer-facing digital products for mobile and web, with ownership of complex product areas from strategy through execution.
• A track record of influencing product direction through close partnership with cross-functional leaders across Product, Engineering, Research, and Data.
• Deep expertise with Figma and modern prototyping tools, with a strong understanding of design systems and scalable interaction patterns.
• Experience using customer research, experimentation, and product metrics to inform design decisions and iterate on solutions.
• Strong systems thinking with the ability to balance member needs, business objectives, and technical constraints in complex environments.
• Exceptional communication and storytelling skills, with the ability to clearly articulate design rationale and influence decisions across a wide range of stakeholders.

About the role

We’re hiring a Principal Product Designer to help shape the future of financial peace of mind for millions. In this role, you will lead the design vision for high-impact, member-facing experiences that set a new standard in consumer fintech.

You bring a strong strategic mindset paired with exceptional craft. You’re equally comfortable defining long-term product vision and executing polished, intuitive experiences that improve members’ financial lives.

You will play a key role in shaping the quality and direction of design within the Chime app—advocating for thoughtful, member-centered solutions and partnering closely with cross-functional teams to deliver meaningful impact.

This is a high-ownership role for a senior design leader who thrives in ambiguity, drives clarity through strategy and vision, and leads through influence and collaboration.

The base salary offered for this role and level of experience will begin at $222,000 and up to $290,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Set the design vision:  Lead the product and design vision for complex, cross-functional initiatives, defining strategic direction and ensuring experiences align with both member needs and business goals.
• Elevate design quality at scale:  Raise the bar for design execution across the organization by championing strong craft, thoughtful interaction design, and scalable visual systems.
• Drive cross-functional strategy:  Partner closely with Product, Engineering, Research, Marketing, and Analytics to define holistic, user-centered strategies that drive measurable outcomes.
• Leverage AI-driven workflows:  Apply AI-powered tools within the design process to accelerate ideation, exploration, and prototyping while expanding creative possibilities.
• Simplify complex problems:  Translate ambiguous product challenges into clear, elegant, and accessible design solutions.
• Lead through influence:  Provide design leadership and mentorship across teams, guiding projects and elevating the work of others without formal people management.

To thrive in this role, you have

• A strategic, high-impact portfolio:  A portfolio demonstrating strong product thinking, clear design strategy, and excellent craft across complex digital experiences.
• Consumer product experience:  A track record of designing and shipping impactful consumer products at scale across mobile and web.
• Strong craft and prototyping skills:  Expertise in tools like Figma and modern prototyping workflows, including the effective use of AI-powered design tools.
• Design systems expertise:  Experience working with and evolving design systems to ensure consistency and scalability across products.
• High ownership and autonomy:  The ability to take a product vision from concept through execution while maintaining high design quality.
• Exceptional communication:  Strong storytelling and communication skills that help align teams, influence stakeholders, and bring ideas to life.
• Member obsession:  A deep commitment to creating intuitive, thoughtful experiences that genuinely improve people's financial lives.

#LI-TP1 #LI-Onsite

About the role

We’re hiring a Principal Product Designer to help shape the future of financial peace of mind for millions. In this role, you will lead the design vision for high-impact, member-facing experiences that set a new standard in consumer fintech.

You bring a strong strategic mindset paired with exceptional craft. You’re equally comfortable defining long-term product vision and executing polished, intuitive experiences that improve members’ financial lives.

You will play a key role in shaping the quality and direction of design within the Chime app—advocating for thoughtful, member-centered solutions and partnering closely with cross-functional teams to deliver meaningful impact.

This is a high-ownership role for a senior design leader who thrives in ambiguity, drives clarity through strategy and vision, and leads through influence and collaboration.

The base salary offered for this role and level of experience will begin at $202,000 and up to $280,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Set the design vision:  Lead the product and design vision for complex, cross-functional initiatives, defining strategic direction and ensuring experiences align with both member needs and business goals.
• Elevate design quality at scale:  Raise the bar for design execution across the organization by championing strong craft, thoughtful interaction design, and scalable visual systems.
• Drive cross-functional strategy:  Partner closely with Product, Engineering, Research, Marketing, and Analytics to define holistic, user-centered strategies that drive measurable outcomes.
• Leverage AI-driven workflows:  Apply AI-powered tools within the design process to accelerate ideation, exploration, and prototyping while expanding creative possibilities.
• Simplify complex problems:  Translate ambiguous product challenges into clear, elegant, and accessible design solutions.
• Lead through influence:  Provide design leadership and mentorship across teams, guiding projects and elevating the work of others without formal people management.

To thrive in this role, you have

• A strategic, high-impact portfolio:  A portfolio demonstrating strong product thinking, clear design strategy, and excellent craft across complex digital experiences.
• Consumer product experience:  A track record of designing and shipping impactful consumer products at scale across mobile and web.
• Strong craft and prototyping skills:  Expertise in tools like Figma and modern prototyping workflows, including the effective use of AI-powered design tools.
• Design systems expertise:  Experience working with and evolving design systems to ensure consistency and scalability across products.
• High ownership and autonomy:  The ability to take a product vision from concept through execution while maintaining high design quality.
• Exceptional communication:  Strong storytelling and communication skills that help align teams, influence stakeholders, and bring ideas to life.
• Member obsession:  A deep commitment to creating intuitive, thoughtful experiences that genuinely improve people's financial lives.

#LI-TP1 #LI-Onsite