US Buying & Operations Manager Location: NYC, SF, LA, CHI or MIA - Full-time (remote) We are looking for a hands-on US Buying & Operations Manager to build and scale Zapp's US s...
Listed by Zapp for a position based in the United States. Employers on this board attest they are hiring domestically.
Founded in 2017, rePurpose Global is the leading Packaging Sustainability & Compliance platform for consumer companies. We enable brands to measure their plastic footprint, recover plastic waste from nature through a global partner network, and streamline compliance across 45+ packaging regulations — all from one platform.
rePurpose has recovered over 100 million pounds of plastic waste, supported 2,300+ waste workers, and maintains 10+ active impact projects worldwide. Our platform helps brands achieve compliance outcomes through advanced data management and regulatory expertise.
Headquartered in New York. Learn more at repurpose.global.
If you live in or near New York City, this position will require you to be in the office three days a week. For all other candidates in the U.S., this role will be remote.
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About the Role
We are seeking a highly analytical and systems-oriented Revenue Operations Manager to support and scale our go-to-market operations across Revenue, Finance, and Operations. This role will be responsible for owning and optimizing our HubSpot environment, serving as a key business partner to leadership, and delivering the reporting, insights, and process improvements needed to drive smarter decision-making and operational efficiency.
The ideal candidate combines strong HubSpot administration expertise with a sharp eye for reporting and analytics. This person will be comfortable building dashboards, workflows, and automation, while also translating data into actionable insights for cross-functional stakeholders.
Key Responsibilities
CRM Administration & Systems Ownership
Serve as the primary administrator for HubSpot, managing the platform’s overall health, structure, and optimization.
Build, maintain, and improve HubSpot reports, dashboards, workflows, sequences, lists, views, and automation to support sales, marketing, customer success, and operational processes.
Manage user permissions, field/property configuration, data hygiene, lifecycle stages, pipeline setup, and process documentation within HubSpot.
Partner with internal stakeholders to identify opportunities to streamline workflows, improve system adoption, and enhance reporting capabilities.
Troubleshoot system issues and proactively identify improvements to data integrity, usability, and process efficiency.
Reporting, Analytics & Business Insights
Develop and maintain reporting and dashboards that provide clear visibility into performance across Revenue, Finance, and Operations.
Deliver regular and ad hoc analysis on pipeline performance, funnel conversion, forecasting inputs, revenue trends, and operational KPIs.
Translate business questions into scalable reporting frameworks and actionable insights for leadership teams.
Ensure consistency and accuracy in core reporting definitions, metrics, and dashboards across teams.
Support leadership with monthly, quarterly, and annual business reporting needs.
Revenue Operations & Cross-Functional Support
Partner with Revenue leadership to optimize lead flow, pipeline management, sales process adherence, and GTM performance tracking.
Collaborate with Finance and Operations leadership to align reporting, improve data visibility, and support planning and forecasting efforts.
Help design and refine business processes that improve operational rigor and create better alignment across departments.
Support strategic initiatives, including process automation, data cleanup, system enhancements, and operational reporting improvements.
Requirements
3–5 years of experience in Revenue Operations, Sales Operations, Business Operations, or a similar analytical/operational role.
Strong hands-on experience administering HubSpot in a business environment.
Deep knowledge of HubSpot reporting, dashboards, workflows, sequences, lists, views, and automation.
Demonstrated experience building reports and delivering insights for Revenue, Finance, and/or Operations leadership.
Strong analytical skills with the ability to interpret business performance data and communicate insights clearly.
Experience improving processes, maintaining CRM data integrity, and supporting cross-functional operational initiatives.
Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
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$95,000 - $105,000 a year
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Additional Information:
If you live in or near New York City, our NYC head office is at 1460 Broadway, with 3 days/week in the office. For all other US candidates, this position will be remote.
We have a truly global team - with members across the USA, India, Sri Lanka, and Portugal.
Research shows that women and underrepresented groups often apply to roles only if they meet 100% of the qualifications. We encourage you to break that statistic. If you're passionate about this role and our mission, even if you don't meet every qualification, we look forward to receiving your application
rePurpose Global is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We aim to reflect the global industries, brands, and markets we help navigate packaging compliance — and we welcome, support, and empower all the diverse individuals building the infrastructure for packaging compliance and a more sustainable global economy.
Listed by rePurpose Global for a position based in the United States. Employers on this board attest they are hiring domestically.
AI AT ZAPIER
At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Job Posted: July 10th, 2026
Location: NAMER
HI THERE!
As Zapier expands into the enterprise market and accelerates AI-driven development, incident management is increasingly critical to customer trust and operational reliability. The Incident Operations Specialist keeps that program running day to day through reliable tooling, clean data, repeatable workflows, and AI-powered automation.
You’ll report to the Incident Program Manager and help shape how Zapier responds to incidents, learns from them, and supports the people doing that work. This is an operations role with technical depth, not a software engineering role. We care most about two things: proven incident management experience and genuine AI fluency. The rest is coachable.
- Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/
- Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/
- Zapier Guide to Remote Work https://zapier.com/learn/remote-work/
- Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/
- Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/
WHAT WE'RE LOOKING FOR
AI fluency (required, not optional). This is a hard requirement at point of hire, not something you'll grow into on the job. Concretely, we're looking for:
- You use AI-native tools (Cursor, Claude, Copilot, or similar) as your default working environment, not as a novelty.
- You've built AI-powered workflows that keep running when you're offline, not one-off prompts. You can describe two or three specific examples, what they replaced, and what verification you built in.
- You can quantify how AI has changed your throughput or quality.
- You know when AI output needs checking, especially under incident-time pressure, and you have a point of view on how you calibrate trust.
- Please note: If your AI usage is mostly occasional prompting of a chat interface, this role isn't the right fit yet.
Incident response and analysis experience: You've worked in incident response, reliability, or a closely adjacent role. You've been hands-on with tools like incident.io http://incident.io and PagerDuty: on-call rotations, escalation paths, routing, integrations. You've analysed incidents after the fact, spotted patterns across many of them, and turned that into program-level improvements.
Technical depth to build your own tools: You're not a software engineer, but you can write SQL against Databricks, wire up API integrations, build Slack workflows, and prototype lightweight AI agents. If a workflow doesn't exist, you build it. If a dashboard is broken, you fix it.
How you work: Async-first and visible: status in public channels, no need to chase. You close the loop, prioritise ruthlessly, and push back on off-program requests rather than getting pulled thin. You translate technical detail into plain language for Support, GTM, and leadership without losing the signal.
WHAT YOU'LL DO
- Own incident tooling operations. Keep incident.io http://incident.io, PagerDuty, on-call rotations, escalation paths, and Slack-based workflows configured, reliable, and integrated. Fix what breaks.
- Build and maintain AI-powered workflows. Thread summarisation, postmortem drafting, follow-up triage, severity classification, data hygiene. Turn one-off experiments into durable systems.
- Analyze incidents and drive improvement. Participate in incidents and postmortems, spot recurring patterns, surface program-level friction with recommended fixes, not just problems.
- Operate data and reporting. Build and troubleshoot dashboards and reports (Databricks, Grafana, Looker). Guard data quality and metric accuracy.
- Sustain the IC community. Grow the community of practice for Incident Commanders and Support Leads. Coach responders on what good looks like.
- Keep documentation usable under pressure. Playbooks, templates, guides. Flag gaps where program-level guidance needs updating.
OUR STACK
- Incident: incident.io http://incident.io, PagerDuty, Slack
- Data and observability: Databricks, Grafana, Looker, SQL, Datadog, Prometheus, Opensearch, Graylog
- AI: Cursor, Zapier AI, Claude, or equivalent
- Collaboration: GitLab, Coda, Google Workspace, Jira, Zendesk
APPLICATION DEADLINE:
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.
Listed by Zapier for a position based in the United States. Employers on this board attest they are hiring domestically.
Distribution
65 days ago
Revenue Operations Manager (Payments and Reconciliation)
Back to jobs
Revenue Operations Manager (Payments and Reconciliation)
New York, NY; Remote, US (Hub cities)
Apply
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
TIME 100 Most Influential Companies (2023, 2026)
Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
Fast Company Most Innovative Companies (2020, 2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
Maven is seeking a Revenue Operations Manager (Payments and Reconciliation) to lead the end-to-end financial operations and reconciliation framework for our client-funded benefit programs. Reporting into the Revenue Cycle Management (RCM) team, you will move beyond simple oversight to architect a robust, scalable payment integrity program. You will be responsible for the full lifecycle of benefit funding, from accurate invoicing and money movement oversight to complex account reconciliation, while partnering with Product/Engineering to build automated financial controls that ensure operational excellence at scale.
As a Revenue Operations Manager (Payments and Reconciliation) at Maven, you will:
Oversee the end-to-end movement of benefit funds through Maven's payments infrastructure, ensuring transaction accuracy, timely disbursement, and integrity across the full funding pipeline.
Own client invoicing for benefit funding programs and the timely reconciliation of complex claims bank account transactions and balances to ensure high-integrity financial operations.
Monitor clinic and provider payments against contracted timeliness standards, identify systemic delays or SLA gaps, and partner with operations to resolve root causes.
Manage Maven's floated benefit funding program, including tracking outstanding float balances, driving timely recoupment from clients, and escalating aging exposure to Finance.
Lead cross-functional root cause analyses on financial discrepancies to implement structural solutions that prevent billing errors and optimize cash flow.
Identify and implement continuous process improvements to increase the efficiency, accuracy, and scalability of the benefit funding function.
Partner with Finance during the month-end close process, including supporting the preparation of detailed reconciliations, owning reporting deliverables and assisting with analyses around collections risk.
Act as the financial subject matter expert for Client Success, equipping CSMs with detailed reconciliation insights and structural solutions to resolve billing disputes and optimize the client funding experience.
Act as the business owner for funding tools, collaborating with Product and Engineering to design application enhancements, resolve bugs, and automate financial workflows.
Establish and uphold strong internal controls and accountability standards to support audit readiness and financial compliance.
We’re looking for you to bring:
6+ years in revenue cycle management, financial analysis, or payment operations, with direct experience in benefit funding, claims banking, or healthcare payment operations strongly preferred.
Demonstrated readiness to lead a team, with experience mentoring junior staff, managing cross-functional workstreams, or standing in for a manager.
Extensive experience in account reconciliation and using AI (e.g. Claude) and data tools (e.g., Looker) to identify financial patterns and drive business decisions.
A proven track record of "creating order from chaos" by building sophisticated financial processes in fast-paced, entrepreneurial environments.
Strong technical aptitude and experience partnering with Product/Engineering to resolve bugs and build automated financial fail-safes.
Proficiency in Asana, Jira, and Looker to manage financial workflows, track technical tasks, and report on program health.
The base salary range for this role is $115,000-$135,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
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Listed by Maven Clinic for a position based in the United States. Employers on this board attest they are hiring domestically.
Distribution
65 days ago
Revenue Operations Manager (Payments and Reconciliation)
Back to jobs
Revenue Operations Manager (Payments and Reconciliation)
New York, NY; Remote, US (Hub cities)
Apply
Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
TIME 100 Most Influential Companies (2023, 2026)
Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
Fast Company Most Innovative Companies (2020, 2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
Maven is seeking a Revenue Operations Manager (Payments and Reconciliation) to lead the end-to-end financial operations and reconciliation framework for our client-funded benefit programs. Reporting into the Revenue Cycle Management (RCM) team, you will move beyond simple oversight to architect a robust, scalable payment integrity program. You will be responsible for the full lifecycle of benefit funding, from accurate invoicing and money movement oversight to complex account reconciliation, while partnering with Product/Engineering to build automated financial controls that ensure operational excellence at scale.
As a Revenue Operations Manager (Payments and Reconciliation) at Maven, you will:
Oversee the end-to-end movement of benefit funds through Maven's payments infrastructure, ensuring transaction accuracy, timely disbursement, and integrity across the full funding pipeline.
Own client invoicing for benefit funding programs and the timely reconciliation of complex claims bank account transactions and balances to ensure high-integrity financial operations.
Monitor clinic and provider payments against contracted timeliness standards, identify systemic delays or SLA gaps, and partner with operations to resolve root causes.
Manage Maven's floated benefit funding program, including tracking outstanding float balances, driving timely recoupment from clients, and escalating aging exposure to Finance.
Lead cross-functional root cause analyses on financial discrepancies to implement structural solutions that prevent billing errors and optimize cash flow.
Identify and implement continuous process improvements to increase the efficiency, accuracy, and scalability of the benefit funding function.
Partner with Finance during the month-end close process, including supporting the preparation of detailed reconciliations, owning reporting deliverables and assisting with analyses around collections risk.
Act as the financial subject matter expert for Client Success, equipping CSMs with detailed reconciliation insights and structural solutions to resolve billing disputes and optimize the client funding experience.
Act as the business owner for funding tools, collaborating with Product and Engineering to design application enhancements, resolve bugs, and automate financial workflows.
Establish and uphold strong internal controls and accountability standards to support audit readiness and financial compliance.
We’re looking for you to bring:
6+ years in revenue cycle management, financial analysis, or payment operations, with direct experience in benefit funding, claims banking, or healthcare payment operations strongly preferred.
Demonstrated readiness to lead a team, with experience mentoring junior staff, managing cross-functional workstreams, or standing in for a manager.
Extensive experience in account reconciliation and using AI (e.g. Claude) and data tools (e.g., Looker) to identify financial patterns and drive business decisions.
A proven track record of "creating order from chaos" by building sophisticated financial processes in fast-paced, entrepreneurial environments.
Strong technical aptitude and experience partnering with Product/Engineering to resolve bugs and build automated financial fail-safes.
Proficiency in Asana, Jira, and Looker to manage financial workflows, track technical tasks, and report on program health.
The base salary range for this role is $115,000-$135,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
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Distribution
70 days ago
Accounts Receivable and Billing Operations Manager
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Benefits Operations Specialist - EMEA
Remote-EMEA
Apply
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.
We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.
By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.
What this job can offer you
This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Benefits Operations Specialist.
This individual contributor role is part of the EOR (Employer of Record) Operations team. As a critical extension of our clients’ HR teams, EOR Ops team members navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision in over 90+ countries.
On this team, your work directly influences our customer journey and employee experience with their Benefits. As a dynamic and curious professional, you will have the opportunity to develop yourself as an experienced international Benefits Specialist.
You will report to our Benefits Operations Manager.
What you bring
Provide delightful support to Employees and Clients re: Benefits in multiple areas
Benefits plans key attributes, including pricing, coverage and claims
Benefits plans enrolment and unenrollment
Benefits invoicing / billing
Benefits Remote platform
Benefits vendors’ platforms
Process and solve tickets and escalations in Zendesk/e-mail
Execute with care and precision data related tasks (preparation, entry, download etc.)
Help define/detail and execute on Standard Operating Procedures
Work closely and effectively within the Benefits team and with other Remote departments to analyse customers’ needs and deliver delightful solutions and experiences
Be able to provide analytical, administrative and technical support in maintaining the benefits programs to ensure smooth administration of plans and policies.
Maintain the operations process documents and be able to find automation possibilities to streamline process
Constantly research and systematically distill written knowledge in Notion
Be able to go from “scout to scale” and actually start things up and get things done
Be an internal and external champion of Remote's values and Benefits team's goals
Key Responsibilities
Experience in HR Operations Employee Benefits ideally in the context of delivering PEO services
Obsessed to provide an excellent customer service experience
Strong organizational and time management skills
Strong verbal, written, and interpersonal skills to interact internally and externally at all levels
Ability to work in a fast-paced environment and multi-task effectively across various tech tools
Writes and speaks fluent English
Embraces AI and automation to work more efficiently
It's not required to have experience working remotely, but considered a plus
Practicals
You'll report to: Benefits Manager
Team: Operations - Benefits
Location: EMEA
Start date: As soon as possible
Application process
Interview with recruiter
Interview with Manager, Benefits Operations
Interview with Senior Manager, Benefits Operations
Bar Raiser Interview
Employment Verification Check
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
The annual salary range for this full-time position is
$35,250 - $79,300 USD
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
budget towards co-working spaces, learning and wellness (including gym memberships)
mental health support services
stock options
home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
Please note we accept applications on an ongoing basis.
Apply for this job
*
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First Name*
Last Name*
Email*
Phone
Country*
Phone*
Resume/CV*
Attach
Attach
Dropbox
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Accepted file types: pdf, doc, docx, txt, rtf
Cover Letter
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Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
How did you hear about Remote?*
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Please choose the country in which you are located.*
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Work eligibility is extremely important. Are you legally eligible to work in the country where you’re planning to work from?*
Select...
Will you require sponsorship if you join Remote?*
Select...
Do you have a non-compete in place with your previous or current employer that prevents you from working for us?*
Select...
What pronouns should we use to refer to you?*
Select...
At Remote, we are committed to transparency, innovation, and care for our employees and candidates. To support this and ensure we are able to focus on you, not on taking notes, we use brighthire.ai to record and auto-transcript our interviews. If we decide you are good potential fit for the role, do you consent to us using this tool during the interviewing process? Declining recording will not affect your candidacy.*
Select...
https://brighthire.com/
Privacy notice*
Select...
When you apply to a job at Remote on this site, the personal data contained in your application will be collected by Remote, which consists in a network of legal entities. However, for data protection purposes the entities in control of all personal data processed in connection with your application are:
Remote Europe Holding, B.V., a company registered in the Netherlands under number 7403597, at Kraijenhoffstraat 137A, 1018RG Amsterdam, The Netherlands; and
Remote Technology Services, Inc., a company registered in the United States of America under number 7988145 at 2261 Market St STE 86540 San Francisco, CA 94114;
collectively referred to as 'Controller'.
Controller’s data protection is handled by our Data Protection Officer, who can be contacted at dpo@remote.com. Your personal data will be processed under Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) for the purposes of managing the Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of GDPR as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be stored with Greenhouse Software, Inc., a cloud services provider located in the USA and engaged by the Controller to help manage its recruitment and hiring process on the Controller’s behalf. Accordingly, if you are located in the EU, your personal data will be transferred to the United States once you submit it through this website. Greenhouse Software, Inc. is an active participant in the EU-U.S. Data Privacy Framework program**.**
We'll review your public LinkedIn profile, and this may influence our decision to proceed with your application.
If your application is successful, the Controller will make an offer for employment which may be conditional on you passing a few additional checks, such as an ID verification check and employment history check. We conduct these checks via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA). You will receive an additional notice if and when the Controller requires these checks.
Your personal data will be retained by the Controller as long as the Controller determines it is necessary for its legitimate interest under 6(1)(f) of GDPR ****(to evaluate your suitability for the role you are applying for) but in any event for no longer than a year.
Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data is restricted. You also have the right to object and the right to lodge a complaint with a data protection authority.
Please acknowledge this Privacy notice:
Notice at Collection for California Job Applicants *
Select...
This Notice at Collection describes the categories of personal information that Remote ("the Business") collects about California residents in their capacity as job applicants and the purposes for which that information is used.
Categories of Personal Information Collected
We collect the following categories of personal information:
Personal identifiers: Such as your name, email address, phone number, Linkedin profile, country and city, IP address.
Professional or Employment-Related Information: Such as your resume/CV, cover letter, work history, professional references, information about skills and abilities, accomplishments and awards, training and development information, performance evaluation information, previous employment information and employment termination information.
Work eligibility information: Such as work eligibility status, existence of a non-compete.
Other information: Job interview notes, transcripts, assessment results, evaluation related to your application and any other information you provide in connection with the recruitment process.
Education Information: Such as degrees, diplomas, certifications, and educational background.
Geolocation information: Such as IP addresses from which we can determine your general location.
Sensitive Personal Information
Protected characteristics: Such as sex, pronouns, disability status, race, gender identity through voluntary self-disclosure.
Physical or Biological information: If we use video interviewing tools, we may process your audio and visual information.
Precise geolocation: Derived from your IP address (if precise)
Remote does not sell or share any of the categories of personal information listed above.
Purposes for Collection and Use
The information above is collected and used for the following purposes:
Recruiting and Hiring: To evaluate your qualifications for the position for which you applied and to communicate with you throughout the application process.
Inclusive Hiring: To ensure our hiring process is inclusive, complies with applicable law and regulations, and that people of all backgrounds are represented in our talent pool.
Verification: To verify your candidacy information, identity and legal right to work in respective country. Employment verification involves contacting past employers and may also include contacting listed references.
Legal Compliance: To comply with applicable law and regulations including state and federal laws, such as equal employment opportunity reporting requirements.
Security: To prevent and detect fraud and investigate security incidents.
Selling or Sharing of Personal Information
Remote does not "sell" or "share" (as those terms are defined by the CCPA) the personal information of job applicants to third parties. We only disclose specific pieces of information to service providers (e.g. Greenhouse) for the specific business purposes described above.
Retention Periods
We retain all categories of personal information for as long as is reasonably necessary to fulfill the recruiting and hiring purpose for which it was collected but in any event for no longer than a year, or as required by applicable law.
Your Rights and More Information
For more details on your rights under the California Consumer Privacy Act—including your Right to Know, Right to Delete, and Right to Correct—please visit our CCPA/CPRA Privacy Policy.
Third Parties that Control the Collection of Personal Information
In some instances, not only Remote may control the collection of your personal information as job applicant. For certain parts of the application process, the following third parties may control the collection of your data:
Successful Application Checks: If your application is successful, Remote will make an offer for employment which may be conditional on you passing additional checks.
ID and Employment Verification: These checks, including ID verification and employment history, are conducted via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA).
Direct Collection: These third parties may control the collection of personal information directly from you to perform these specific verification services.
Additional Notice: You will receive an additional notice (Notice at collection) from the these third parties if and when Remote requires these specific checks.
Cooperation: These third party service providers are required by contract to cooperate with Remote to enable your CCPA rights.
Did you manage direct client/employee’s communications in HR Operations or Benefits in EMEA?*
Select...
Did you manage complex datasets and operational tasks across multiple systems (1,000+ employee data)?*
Select...
Which countries did you manage Benefits/Payroll & Benefits/HR Operations in?*
Do you have any experience working in a start up?*
Select...
Do you have experience working in a remote or distributed team environment?*
Select...
Voluntary Self-Identification Questions
Voluntary Self-Identification
Remote is an Equal Employment Opportunity employer and as such it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences.Through the below self-identification survey, we invite you to share your demographic information.
This information will be used to ensure that our hiring process is inclusive and that people of all backgrounds are represented in our talent pool.
All answers are anonymous and will not be tied to your job application or candidate profile.
The data will be aggregated and only used internally to inform our hiring strategies and processes to ensure we are actively working toward creating access to opportunities among under-represented groups and increasing our teams’ diversity.
The access to the collected data is limited on a need-to-know basis.
These questions are optional and voluntary, and will not have any impact on hiring outcomes.
Visit the Remote Handbook to read more about how diversity, equity, and inclusion are a way of life at Remote.
What is your Race/Ethnicity?
Select...
What gender do you identify with?
Select...
Do you identify as part of the Lesbian, Bisexual, Gay, Transgender, Queer, Intersex, and Asexual (LBGTQIA+) community?
Select...
Do you consider yourself to have a disability?
Select...
Please confirm you consent your self-identification data to be processed for the listed purposes *
Select...
Submit application
Powered by
Listed by Remote for a position based in the United States. Employers on this board attest they are hiring domestically.
Back to jobs
Benefits Operations Specialist - EMEA
Remote-EMEA
Apply
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.
We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.
By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.
What this job can offer you
This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Benefits Operations Specialist.
This individual contributor role is part of the EOR (Employer of Record) Operations team. As a critical extension of our clients’ HR teams, EOR Ops team members navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision in over 90+ countries.
On this team, your work directly influences our customer journey and employee experience with their Benefits. As a dynamic and curious professional, you will have the opportunity to develop yourself as an experienced international Benefits Specialist.
You will report to our Benefits Operations Manager.
What you bring
Provide delightful support to Employees and Clients re: Benefits in multiple areas
Benefits plans key attributes, including pricing, coverage and claims
Benefits plans enrolment and unenrollment
Benefits invoicing / billing
Benefits Remote platform
Benefits vendors’ platforms
Process and solve tickets and escalations in Zendesk/e-mail
Execute with care and precision data related tasks (preparation, entry, download etc.)
Help define/detail and execute on Standard Operating Procedures
Work closely and effectively within the Benefits team and with other Remote departments to analyse customers’ needs and deliver delightful solutions and experiences
Be able to provide analytical, administrative and technical support in maintaining the benefits programs to ensure smooth administration of plans and policies.
Maintain the operations process documents and be able to find automation possibilities to streamline process
Constantly research and systematically distill written knowledge in Notion
Be able to go from “scout to scale” and actually start things up and get things done
Be an internal and external champion of Remote's values and Benefits team's goals
Key Responsibilities
Experience in HR Operations Employee Benefits ideally in the context of delivering PEO services
Obsessed to provide an excellent customer service experience
Strong organizational and time management skills
Strong verbal, written, and interpersonal skills to interact internally and externally at all levels
Ability to work in a fast-paced environment and multi-task effectively across various tech tools
Writes and speaks fluent English
Embraces AI and automation to work more efficiently
It's not required to have experience working remotely, but considered a plus
Practicals
You'll report to: Benefits Manager
Team: Operations - Benefits
Location: EMEA
Start date: As soon as possible
Application process
Interview with recruiter
Interview with Manager, Benefits Operations
Interview with Senior Manager, Benefits Operations
Bar Raiser Interview
Employment Verification Check
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
The annual salary range for this full-time position is
$35,250 - $79,300 USD
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
budget towards co-working spaces, learning and wellness (including gym memberships)
mental health support services
stock options
home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
Please note we accept applications on an ongoing basis.
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*
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First Name*
Last Name*
Email*
Phone
Country*
Phone*
Resume/CV*
Attach
Attach
Dropbox
Google Drive
Enter manually
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Cover Letter
Attach
Attach
Dropbox
Google Drive
Enter manually
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
LinkedIn Profile
How did you hear about Remote?*
Select...
Please choose the country in which you are located.*
Select...
Work eligibility is extremely important. Are you legally eligible to work in the country where you’re planning to work from?*
Select...
Will you require sponsorship if you join Remote?*
Select...
Do you have a non-compete in place with your previous or current employer that prevents you from working for us?*
Select...
What pronouns should we use to refer to you?*
Select...
At Remote, we are committed to transparency, innovation, and care for our employees and candidates. To support this and ensure we are able to focus on you, not on taking notes, we use brighthire.ai to record and auto-transcript our interviews. If we decide you are good potential fit for the role, do you consent to us using this tool during the interviewing process? Declining recording will not affect your candidacy.*
Select...
https://brighthire.com/
Privacy notice*
Select...
When you apply to a job at Remote on this site, the personal data contained in your application will be collected by Remote, which consists in a network of legal entities. However, for data protection purposes the entities in control of all personal data processed in connection with your application are:
Remote Europe Holding, B.V., a company registered in the Netherlands under number 7403597, at Kraijenhoffstraat 137A, 1018RG Amsterdam, The Netherlands; and
Remote Technology Services, Inc., a company registered in the United States of America under number 7988145 at 2261 Market St STE 86540 San Francisco, CA 94114;
collectively referred to as 'Controller'.
Controller’s data protection is handled by our Data Protection Officer, who can be contacted at dpo@remote.com. Your personal data will be processed under Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) for the purposes of managing the Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of GDPR as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be stored with Greenhouse Software, Inc., a cloud services provider located in the USA and engaged by the Controller to help manage its recruitment and hiring process on the Controller’s behalf. Accordingly, if you are located in the EU, your personal data will be transferred to the United States once you submit it through this website. Greenhouse Software, Inc. is an active participant in the EU-U.S. Data Privacy Framework program**.**
We'll review your public LinkedIn profile, and this may influence our decision to proceed with your application.
If your application is successful, the Controller will make an offer for employment which may be conditional on you passing a few additional checks, such as an ID verification check and employment history check. We conduct these checks via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA). You will receive an additional notice if and when the Controller requires these checks.
Your personal data will be retained by the Controller as long as the Controller determines it is necessary for its legitimate interest under 6(1)(f) of GDPR ****(to evaluate your suitability for the role you are applying for) but in any event for no longer than a year.
Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data is restricted. You also have the right to object and the right to lodge a complaint with a data protection authority.
Please acknowledge this Privacy notice:
Notice at Collection for California Job Applicants *
Select...
This Notice at Collection describes the categories of personal information that Remote ("the Business") collects about California residents in their capacity as job applicants and the purposes for which that information is used.
Categories of Personal Information Collected
We collect the following categories of personal information:
Personal identifiers: Such as your name, email address, phone number, Linkedin profile, country and city, IP address.
Professional or Employment-Related Information: Such as your resume/CV, cover letter, work history, professional references, information about skills and abilities, accomplishments and awards, training and development information, performance evaluation information, previous employment information and employment termination information.
Work eligibility information: Such as work eligibility status, existence of a non-compete.
Other information: Job interview notes, transcripts, assessment results, evaluation related to your application and any other information you provide in connection with the recruitment process.
Education Information: Such as degrees, diplomas, certifications, and educational background.
Geolocation information: Such as IP addresses from which we can determine your general location.
Sensitive Personal Information
Protected characteristics: Such as sex, pronouns, disability status, race, gender identity through voluntary self-disclosure.
Physical or Biological information: If we use video interviewing tools, we may process your audio and visual information.
Precise geolocation: Derived from your IP address (if precise)
Remote does not sell or share any of the categories of personal information listed above.
Purposes for Collection and Use
The information above is collected and used for the following purposes:
Recruiting and Hiring: To evaluate your qualifications for the position for which you applied and to communicate with you throughout the application process.
Inclusive Hiring: To ensure our hiring process is inclusive, complies with applicable law and regulations, and that people of all backgrounds are represented in our talent pool.
Verification: To verify your candidacy information, identity and legal right to work in respective country. Employment verification involves contacting past employers and may also include contacting listed references.
Legal Compliance: To comply with applicable law and regulations including state and federal laws, such as equal employment opportunity reporting requirements.
Security: To prevent and detect fraud and investigate security incidents.
Selling or Sharing of Personal Information
Remote does not "sell" or "share" (as those terms are defined by the CCPA) the personal information of job applicants to third parties. We only disclose specific pieces of information to service providers (e.g. Greenhouse) for the specific business purposes described above.
Retention Periods
We retain all categories of personal information for as long as is reasonably necessary to fulfill the recruiting and hiring purpose for which it was collected but in any event for no longer than a year, or as required by applicable law.
Your Rights and More Information
For more details on your rights under the California Consumer Privacy Act—including your Right to Know, Right to Delete, and Right to Correct—please visit our CCPA/CPRA Privacy Policy.
Third Parties that Control the Collection of Personal Information
In some instances, not only Remote may control the collection of your personal information as job applicant. For certain parts of the application process, the following third parties may control the collection of your data:
Successful Application Checks: If your application is successful, Remote will make an offer for employment which may be conditional on you passing additional checks.
ID and Employment Verification: These checks, including ID verification and employment history, are conducted via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA).
Direct Collection: These third parties may control the collection of personal information directly from you to perform these specific verification services.
Additional Notice: You will receive an additional notice (Notice at collection) from the these third parties if and when Remote requires these specific checks.
Cooperation: These third party service providers are required by contract to cooperate with Remote to enable your CCPA rights.
Did you manage direct client/employee’s communications in HR Operations or Benefits in EMEA?*
Select...
Did you manage complex datasets and operational tasks across multiple systems (1,000+ employee data)?*
Select...
Which countries did you manage Benefits/Payroll & Benefits/HR Operations in?*
Do you have any experience working in a start up?*
Select...
Do you have experience working in a remote or distributed team environment?*
Select...
Voluntary Self-Identification Questions
Voluntary Self-Identification
Remote is an Equal Employment Opportunity employer and as such it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences.Through the below self-identification survey, we invite you to share your demographic information.
This information will be used to ensure that our hiring process is inclusive and that people of all backgrounds are represented in our talent pool.
All answers are anonymous and will not be tied to your job application or candidate profile.
The data will be aggregated and only used internally to inform our hiring strategies and processes to ensure we are actively working toward creating access to opportunities among under-represented groups and increasing our teams’ diversity.
The access to the collected data is limited on a need-to-know basis.
These questions are optional and voluntary, and will not have any impact on hiring outcomes.
Visit the Remote Handbook to read more about how diversity, equity, and inclusion are a way of life at Remote.
What is your Race/Ethnicity?
Select...
What gender do you identify with?
Select...
Do you identify as part of the Lesbian, Bisexual, Gay, Transgender, Queer, Intersex, and Asexual (LBGTQIA+) community?
Select...
Do you consider yourself to have a disability?
Select...
Please confirm you consent your self-identification data to be processed for the listed purposes *
Select...
By checking this box, I consent to Remote collecting, storing, and processing my responses to the demographic data surveys above.*
Submit application
Powered by
Listed by Remote for a position based in the United States. Employers on this board attest they are hiring domestically.
Back to jobs
Benefits Operations Specialist - AMER
Remote-US
Apply
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.
We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.
By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.
About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.
Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews left by other candidates and our employees on Glassdoor. If this job description resonates with you, we want to hear from you!
All of our positions are fully remote. You do not have to relocate to join us!
How we work
We love working async and this means you get to do your own schedule.
We empower ownership and proactivity and when in doubt default to action instead of waiting.
The position
This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Benefits Operations Specialist.
This individual contributor role is part of the EOR (Employer of Record) Operations team. As a critical extension of our clients’ HR teams, EOR Ops team members navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision in over 90+ countries.
On this team, your work directly influences our customer journey and employee experience with their Benefits. As a dynamic and curious professional, you will have the opportunity to develop yourself as an experienced international Benefits Specialist.
You will report to our Benefits Operations Manager.
Key responsibilities
Provide delightful support to Employees and Clients re: Benefits in multiple areas
Benefits plans key attributes, including pricing, coverage and claims
Benefits plans enrolment and unenrollment
Benefits invoicing / billing
Benefits Remote platform
Benefits vendors’ platforms
Process and solve tickets and escalations in Zendesk/e-mail
Execute with care and precision data related tasks (preparation, entry, download etc.)
Help define/detail and execute on Standard Operating Procedures
Work closely and effectively within the Benefits team and with other Remote departments to analyse customers’ needs and deliver delightful solutions and experiences
Be able to provide analytical, administrative and technical support in maintaining the benefits programs to ensure smooth administration of plans and policies.
Maintain the operations process documents and be able to find automation possibilities to streamline process
Constantly research and systematically distill written knowledge in Notion
Be able to go from “scout to scale” and actually start things up and get things done
Be an internal and external champion of Remote's values and Benefits team's goals
Requirements
Experience in HR Operations Employee Benefits ideally in the context of delivering US PEO services
Obsessed to provide an excellent customer service experience
Strong organizational and time management skills
Strong verbal, written, and interpersonal skills to interact internally and externally at all levels
Ability to work in a fast-paced environment and multi-task effectively across various tech tools
You are a manager of one
Writes and speaks fluent English
It's not required to have experience working remotely, but considered a plus
Embraces AI and automation to work more efficiently
Benefits
You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.
Practicals
You'll report to: Benefits Manager
Team: Operations - Benefits
Location: AMER
Application process
(async) Profile review
Interview with recruiter
(async) Written challenge
Interview with Manager, Benefits Operations
Interview with Director, Benefits
(async) Offer
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
The annual salary range for this full-time position is
$35,250 - $89,250 USD
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
budget towards co-working spaces, learning and wellness (including gym memberships)
mental health support services
stock options
home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
Please note we accept applications on an ongoing basis.
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At Remote, we are committed to transparency, innovation, and care for our employees and candidates. To support this and ensure we are able to focus on you, not on taking notes, we use brighthire.ai to record and auto-transcript our interviews. If we decide you are good potential fit for the role, do you consent to us using this tool during the interviewing process? Declining recording will not affect your candidacy.*
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When you apply to a job at Remote on this site, the personal data contained in your application will be collected by Remote, which consists in a network of legal entities. However, for data protection purposes the entities in control of all personal data processed in connection with your application are:
Remote Europe Holding, B.V., a company registered in the Netherlands under number 7403597, at Kraijenhoffstraat 137A, 1018RG Amsterdam, The Netherlands; and
Remote Technology Services, Inc., a company registered in the United States of America under number 7988145 at 2261 Market St STE 86540 San Francisco, CA 94114;
collectively referred to as 'Controller'.
Controller’s data protection is handled by our Data Protection Officer, who can be contacted at dpo@remote.com. Your personal data will be processed under Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) for the purposes of managing the Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of GDPR as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be stored with Greenhouse Software, Inc., a cloud services provider located in the USA and engaged by the Controller to help manage its recruitment and hiring process on the Controller’s behalf. Accordingly, if you are located in the EU, your personal data will be transferred to the United States once you submit it through this website. Greenhouse Software, Inc. is an active participant in the EU-U.S. Data Privacy Framework program**.**
We'll review your public LinkedIn profile, and this may influence our decision to proceed with your application.
If your application is successful, the Controller will make an offer for employment which may be conditional on you passing a few additional checks, such as an ID verification check and employment history check. We conduct these checks via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA). You will receive an additional notice if and when the Controller requires these checks.
Your personal data will be retained by the Controller as long as the Controller determines it is necessary for its legitimate interest under 6(1)(f) of GDPR ****(to evaluate your suitability for the role you are applying for) but in any event for no longer than a year.
Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data is restricted. You also have the right to object and the right to lodge a complaint with a data protection authority.
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This Notice at Collection describes the categories of personal information that Remote ("the Business") collects about California residents in their capacity as job applicants and the purposes for which that information is used.
Categories of Personal Information Collected
We collect the following categories of personal information:
Personal identifiers: Such as your name, email address, phone number, Linkedin profile, country and city, IP address.
Professional or Employment-Related Information: Such as your resume/CV, cover letter, work history, professional references, information about skills and abilities, accomplishments and awards, training and development information, performance evaluation information, previous employment information and employment termination information.
Work eligibility information: Such as work eligibility status, existence of a non-compete.
Other information: Job interview notes, transcripts, assessment results, evaluation related to your application and any other information you provide in connection with the recruitment process.
Education Information: Such as degrees, diplomas, certifications, and educational background.
Geolocation information: Such as IP addresses from which we can determine your general location.
Sensitive Personal Information
Protected characteristics: Such as sex, pronouns, disability status, race, gender identity through voluntary self-disclosure.
Physical or Biological information: If we use video interviewing tools, we may process your audio and visual information.
Precise geolocation: Derived from your IP address (if precise)
Remote does not sell or share any of the categories of personal information listed above.
Purposes for Collection and Use
The information above is collected and used for the following purposes:
Recruiting and Hiring: To evaluate your qualifications for the position for which you applied and to communicate with you throughout the application process.
Inclusive Hiring: To ensure our hiring process is inclusive, complies with applicable law and regulations, and that people of all backgrounds are represented in our talent pool.
Verification: To verify your candidacy information, identity and legal right to work in respective country. Employment verification involves contacting past employers and may also include contacting listed references.
Legal Compliance: To comply with applicable law and regulations including state and federal laws, such as equal employment opportunity reporting requirements.
Security: To prevent and detect fraud and investigate security incidents.
Selling or Sharing of Personal Information
Remote does not "sell" or "share" (as those terms are defined by the CCPA) the personal information of job applicants to third parties. We only disclose specific pieces of information to service providers (e.g. Greenhouse) for the specific business purposes described above.
Retention Periods
We retain all categories of personal information for as long as is reasonably necessary to fulfill the recruiting and hiring purpose for which it was collected but in any event for no longer than a year, or as required by applicable law.
Your Rights and More Information
For more details on your rights under the California Consumer Privacy Act—including your Right to Know, Right to Delete, and Right to Correct—please visit our CCPA/CPRA Privacy Policy.
Third Parties that Control the Collection of Personal Information
In some instances, not only Remote may control the collection of your personal information as job applicant. For certain parts of the application process, the following third parties may control the collection of your data:
Successful Application Checks: If your application is successful, Remote will make an offer for employment which may be conditional on you passing additional checks.
ID and Employment Verification: These checks, including ID verification and employment history, are conducted via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA).
Direct Collection: These third parties may control the collection of personal information directly from you to perform these specific verification services.
Additional Notice: You will receive an additional notice (Notice at collection) from the these third parties if and when Remote requires these specific checks.
Cooperation: These third party service providers are required by contract to cooperate with Remote to enable your CCPA rights.
Voluntary Self-Identification Questions
Voluntary Self-Identification
Remote is an Equal Employment Opportunity employer and as such it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences.Through the below self-identification survey, we invite you to share your demographic information.
This information will be used to ensure that our hiring process is inclusive and that people of all backgrounds are represented in our talent pool.
All answers are anonymous and will not be tied to your job application or candidate profile.
The data will be aggregated and only used internally to inform our hiring strategies and processes to ensure we are actively working toward creating access to opportunities among under-represented groups and increasing our teams’ diversity.
The access to the collected data is limited on a need-to-know basis.
These questions are optional and voluntary, and will not have any impact on hiring outcomes.
Visit the Remote Handbook to read more about how diversity, equity, and inclusion are a way of life at Remote.
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