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About Collective: Collective is on a mission to redefine the way businesses-of-one work. Our technology and team of trusted advisors help members achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services, and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get, so they can focus on their passion, not paperwork. Featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, TechCrunch, and more. We are backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google’s Gradient Ventures, Expa, and other investors who have financed iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, and Lyft. About the role: Member Success exists to get members the most value out of their membership through outreach that happens before they ask, not tickets answered after they do, and that only works if the team delivering it is well-coached and protected from overflow. As Manager, Member Success, you own that day-to-day for roughly half the team, about 10–12 MSMs, including the Senior MSMs who already operate as player-coaches. You report to the Sr. Manager, Member Success, who owns the function's overall strategy; you own making the daily work right for your group, without exception. You lead from the front, not the sidelines: you're in the room modeling the standard, not just describing it in a 1:1, and you catch what's slipping before it becomes a pattern instead of a retro topic. You don't carry a permanent book, but you're never far from one: coverage gaps, escalations, and coaching moments put you in the queue and on the call. Beyond the daily work, you're accountable for how your team spends its time and its money, comfortable pulling your own numbers to know exactly where things stand, and invested in making sure your MSMs get real value out of the AI tools Collective is rolling out. What you’ll do - Run the team’s daily engine. Own the daily and weekly operating rhythm, queue health, call coverage, SOP and metric hygiene, so your team hits the service-level bar (24-hour response, 5-day resolution, 90%+) every week, not just when things are calm. - Build a deep bench. Coach and QA your MSMs’ calls and written communication daily, develop judgment over just output, and turn your Senior MSMs into real player-coaches, addressing underperformance head-on before it becomes a pattern. - Keep your team focused on high-value work. Partner closely with Service and Support so handoffs stay clean, surface friction early so it gets fixed at the source, and make the day-to-day coverage and staffing calls yourself. - Run your team's economics well. Keep your team's capacity fully utilized, and use credits, refunds, and goodwill gestures as a deliberate tool for protecting member satisfaction and reinforcing retention, not a reflex. - Catch risk before it becomes a story. Escalate member-facing risk and anything compliance-adjacent early, knowing exactly when a case belongs above your desk, run the post-mortem when something misses, and use SLA and time-to-resolution patterns to get ahead of the next one. - Make the work add up. Translate the Sr. Manager’s priorities into targets your team can act on this week, keep them focused on the highest-leverage work, and turn what you’re seeing into real process fixes. What you bring - 5+ years in a client-facing success, support, or account management role in a high-trust, high-value relationship business. - 1–2+ years directly managing people who own ongoing relationships, not just transactions. - Comfortable with the financial and tax concepts your team works in daily, S-Corp structure, reasonable salary, estimated taxes, enough to coach a tough call even though you’re not the one making it. - Data-savvy and self-serve. You’re comfortable pulling your own numbers from whatever system you’re given, building a clean view of how your team is performing, and turning it into something you and your Sr. Manager can act on. - AI-curious and AI-comfortable. You’ve used AI tools to do real work, drafting, summarizing, finding patterns, and you’re genuinely interested in where Collective is taking this, not just tolerating it. - A real coach who leads by doing, not just observing. You can sit with an MSM after a hard call and walk away with both of you knowing what to do differently, not just what went wrong. - Hyper-organized. You can run a tight weekly cadence, 1:1s, pipeline reviews, health check-ins, across 10–12 direct reports without anything falling through the cracks. - A clear, fast escalator. You raise structural problems instead of quietly absorbing them, and you know the difference between a judgment call that’s yours and one that belongs to your Sr. Manager. - Comfortable in our day-to-day stack, AppSheet, Front, Slack, Calendly, and G Suite, and quick to pick up new tools as we add them. Nice to haves - Experience managing player-coaches or senior ICs who mentor others. - Background in financial services, fintech, or tax and accounting services for small businesses. - Experience working alongside a dedicated escalations, financial resolution, or credits/refunds program. What we offer: - Remote-Friendly Environment: Flexibility to work from home while staying connected to the team. Please note that we're open to remote candidates within the U.S. for this role, but Bay Area-based employees follow a hybrid schedule. - Health & Wellness: $200 quarterly reimbursement to support your well-being. - Fresh Lunch: Provided on in-office days for those in a hybrid schedule. - Commuter Support: $150 monthly reimbursement for transit expenses for those in a hybrid schedule. - Health & Wellness: $200 quarterly reimbursement to support your well-being. - Time Off: Flexible PTO plus 14 company holidays. - Comprehensive Coverage: 100% medical, dental, and vision for employees; 75% coverage for dependents. - Parental Leave: 16 weeks fully paid. - Retirement & Ownership: 401k plan plus an equity package. - Team Connection: Quarterly virtual events and an annual in-person summit. #LI-Remote

Listed by Collective for a position based in the United States. Employers on this board attest they are hiring domestically.

FinTech

83 days ago

Senior Manager, Financial Reporting & Technical Accounting

FalconX · New York City, NY

Pay

$157k–199k

Setting

Remote

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Back to jobs Senior Manager, Financial Reporting & Technical Accounting New York City, NY; Remote; San Francisco Bay Area, CA Apply Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and  cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. We are looking for more than a standard GAAP researcher; we need a Financial Architect who excels as both an analytical investigator and an operational leader in the role of Senior Manager, Financial Reporting and Technical Accounting. Reporting to the Head of Accounting, you will manage critical workstreams within our financial reporting function during a period of significant institutional scaling. In this Senior Manager leadership role, you will take the lead in directing key accounting policies , manage cross-functional projects, and lead teams (including offshore resources) to ensure strict compliance with U.S. GAAP and regulatory requirements You aren’t just maintaining books - you are building and managing a definitive "source of truth" within a complex, high-volume trading and regulated derivatives environment. This role is a 50/50 split between serving as an advanced technical expert and an operational manager, bridging the gap between cutting-edge trading desks and institutional-grade, regulated financial statements. Key Responsibilities Operational Leadership & Strategy: Manage technical accounting and reporting workstreams; set clear operational objectives, delegate tasks effectively, and oversee departmental schedules and budgets to ensure flawless execution. Financial Normalization: Direct the forensic review and reconciliation of complex historical data, leading internal and external resources to ensure a robust, "audit-ready" foundation. Advanced Technical Research: Act as a core internal authority on ASC 606 and 805, specifically regarding principal vs. agent nuances, M&A integrations, and DeFi yield protocols. Capital Markets Readiness: Lead the project management and drafting of sophisticated financial disclosures and MD&A for potential registration statements, S-1/F-1 prospectus disclosures, and SEC engagements. Global Systems Optimization: Design, implement, and monitor SOPs for offshore teams and direct reports, while tightening the integration between our crypto sub-ledgers and NetSuite to improve month-end cadence. Target Experience & Skills Background: Proven track record transitioning from Big 4 Audit/Technical Desks into Accounting Advisory (e.g., CFGI, FTI, EY, KPMG) or In-House Accounting leadership at a high-growth digital assets firm, FinTech startup, broker-dealer, or Investment Bank. Regulated Entities Expertise: Direct, hands-on experience handling financial record keeping, regulatory capital computations, and filing frameworks for a CFTC Swap Dealer, Futures Commission Merchant (FCM), or SEC Broker-Dealer. People & Project Management: Experience managing multiple departments or workstreams, with a proven ability to lead large, high-priority projects and delegate effectively to direct reports or offshore teams. Reconstructive Mindset: You enjoy the "puzzle" of managing and building legal entity financials from high-volume, unstructured data sources. Technical Stack: Proficiency in Workiva and NetSuite Subject Matter Expertise: Direct experience with SEC Pre-clearance, Purchase Accounting (ASC 805), and DeFi Accounting. Product Diplomacy: The ability to partner cross-functionally with Trading and BizDev teams to assess and operationalize the accounting impact of DeFi yields and "wrapped" assets before they launch. Additional Information Flexibility to work across different time zones during crucial periods such as month-end closes. Ability to thrive under pressure in a fast-paced, dynamic environment. Commitment to continuous improvement and operational excellence. Compensation: The base pay for this role is expected to be between $157,000 and $199,000 in New York City. This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance-linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, qualifications, and the level at which the candidate is hired. IMPORTANT: Recruitment Fraud Alert FalconX has been made aware of fraudulent job postings and "recruiters" misrepresenting our brand. To ensure your security, please note the following: Official Communication: We only communicate through official email addresses ending in @falconx.io. If you receive an email from a public domain (Gmail, Yahoo, etc.) or a lookalike domain, it is not from us. Official Channels: We will never conduct interviews via Telegram, WhatsApp, or Signal. Our process involves video or in-person meetings. No Financial Requests: FalconX will never ask you for money, "equipment fees," "training deposits," or crypto transfers at any stage of the recruitment process. Verification: All legitimate FalconX openings are listed on our official careers site: [Link to falconx.io/careers]. If you believe you have been contacted by a scammer, please report the incident to [security@falconx.io]. Notice at Collection and Privacy Policy Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here. Inclusivity Statement FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences! As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self. FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX’s People team at recruiting@falconx.io, if you need assistance with participating in the application process. Create a Job Alert Interested in building your career at FalconX? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill my application First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have experience clearing multi-year audit backlogs under aggressive (e.g., 60-day) timelines? Have you successfully identified on-chain or custodial sources of truth for transactions that were previously 'hard-coded' in spreadsheets? Have you participated in drafting an S-1/F-1 prospectus or directly handled SEC pre-clearance for novel accounting positions? Do you have the right to accept unrestricted employment in the United States?* Select... What are your salary expectations for this role? 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Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in FalconX’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. 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Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. 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Listed by FalconX for a position based in the United States. Employers on this board attest they are hiring domestically.

FinTech

83 days ago

Virtual Events Associate

Ramp · New York City, NY, USA

Pay

$79k–121k

Setting

Remote

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Virtual Events Associate Location New York, NY (HQ); Remote (US) Employment Type Full time Location Type Hybrid Department Marketing Compensation SF/NY Target Base Salary $88K – $121K • Offers Equity Nationwide Target Base Salary $79K – $108K • Offers Equity The final compensation will depend on the location and level at which the candidate is hired. Overview Application About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The role will be a key part in bringing Ramp’s virtual experiences to life. In this position, you’ll help plan and execute engaging webinars, workshops and online events that generate leads, connect with customers, and elevate Ramp’s brand. You’ll collaborate across Marketing, Sales, and external partners to ensure every detail, from promotion to production, runs seamlessly. This role is ideal for someone who is highly organized, creative, and excited to grow within a fast-moving marketing team. What You'll Do Plan and execute original, engaging virtual events that drive lead generation Coordinate platform setup, speaker prep, design materials, the live event, and post-event enablement Manage promotional efforts across email, social media, and partners’ channels to boost event registration and attendance Collaborate with internal teams and speakers to collect and organize event content and materials Monitor event performance metrics to influence future campaigns Partner with external vendors and partner teams to ensure high-quality virtual events Support post-event initiatives, including content repurposing, lead follow-up, reporting, and sales enablement What You Need Experience in demand generation marketing, field or event management at startups or fast-growing tech or SaaS, with the ability to independently manage programs that result in high-impact events. Ability to plan, support, and or execute up to double-digit virtual events per month Proven track record of using project management tools such as Notion or Asana to stay organized and attentive to details Experience with virtual events technology and complementary tools and platforms (e.g. Salesforce, Goldcast, Hubspot, On24, GTW, or similar CRM/marketing automations) Excellent written and verbal communication skills with a customer service mindset for working with vendors and internal teams Comfortable with design tools like Canva or Figma for creating virtual events promotional collateral Deliberate about using AI to improve workflows, solve problems, and deliver more Nice-to-Haves Bachelor's degree in Marketing and/or related field Experience working at fintech or finance company Experience in high-growth startup environments Exceptional at writing and designing for virtual events Experience working cross-functionally with direct and indirect (channel) sales organizations Benefits available to all full-time Ramp employees (Global) Flexible PTO Centralized home-office equipment ordering Health and wellness stipend Budget for intra-office travel Weekly coffee stipend United States 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents One Medical annual membership 401(k), including employer match on contributions made while employed by Ramp Fertility HRA (up to $10,000 per year) Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay Pet insurance In-office perks: lunch, snacks, drinks, and more Relocation expense coverage to NYC or SF (if needed) Canada Group medical, dental, and vision coverage through Sun Life Life, AD&D, and disability coverage Fertility drug coverage (up to $4,000 lifetime) Group Retirement Plan with employer match (RRSP + DPSP) Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay Employee Assistance Program and virtual care through Lumino Health United Kingdom Private medical insurance through Freedom Elite Virtual GP and at-home care via eMed x Livi Workplace pension through Penfold, with salary sacrifice option Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice Apply for this Job Powered by Privacy PolicySecurityVulnerability Disclosure

Listed by Ramp for a position based in the United States. Employers on this board attest they are hiring domestically.

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