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ABOUT MIDDESK: Middesk is building the data and intelligence infrastructure that helps businesses work together with confidence. We started by creating a comprehensive platform for understanding businesses, bringing together authoritative and proprietary data to help customers verify business identities, onboard customers faster, and manage risk throughout the customer lifecycle. Today, Middesk is used by more than 700 banks and fintechs, and in 2025 we verified more than 7 million companies. We've also expanded beyond business verification to help companies form, register, manage, and maintain their businesses, supporting more than 50,000 companies in setting up over 100,000 accounts required to hire employees, run payroll, and stay compliant. Middesk came out of Y Combinator, and is backed by Sequoia Capital, Accel, Insight Partners, and Canapi. We're proud to be named on the Forbes Fintech 50 and Best Startup Employers lists. ABOUT THE ROLE: At Middesk, we view government agencies as partners in our mission to accelerate trust between businesses. As our first Government Relations Lead, you’ll shape the strategy and build the relationships that allow us to operate, scale, and accelerate our growth across every state in the country. This role sits at the intersection of policy, operations, and growth. You’ll partner closely with our Legal and Product Operations teams to remove blockers in real time, while simultaneously cultivating relationships with agency stakeholders so that Middesk’s work is understood, welcomed, and protected before friction ever arises. You’re a player-coach who operates with a high degree of independence: credible enough to get in the room with the right people, action-oriented enough to own the work, and strategic enough to build playbooks that scale. WHAT YOU’LL DO: Protect and enable the business - Build relationships with government stakeholders, ensuring that every relevant state agency understands who Middesk is, what we do, and why it’s legal and valuable - Become the go-to internal expert when our team needs to engage with the government - moving quickly and independently to resolve time-sensitive issues with state Departments of Labor and Revenue - Serve as an internal legislative alert service: always scanning for policy changes—at the state or federal level—that could affect any part of our business Build internal and external strategies that scale - Design and develop the strategy, playbooks, and frameworks that make our government relations work repeatable and sustainable - across states, agencies, and over time - Collaborate with the Product Partnerships team to improve our data acquisition and identify which state relationships to prioritize - Identify and pursue opportunities for Middesk to connect directly to government systems - Maintain a network of lobbyists and government consultants who can extend our reach where we need outside expertise - Keep Sales informed on relevant policy and regulatory developments that affect our go-to-market narrative WHAT WE’RE LOOKING FOR: - 6+ years of experience in government relations, public policy, or public affairs, with meaningful time spent at the state or local level - Experience devising and executing public policy campaigns at the state or local level. You know how the game is played and have the wins to show for it - A real network: lobbyists, agency consultants, and government contacts at the state level you can actually call on – relationships you have built and maintained, not just inherited - Exceptional communicator: you write with clarity and precision, speak with authority and warmth, and can adapt your style whether you're briefing an executive, navigating a conversation with a state agency official, or rallying an internal team. People trust you quickly, and you know how to keep that trust. - Strong judgement, and comfort with ambiguity and speed. You’ve worked in startups or similarly fast-moving environments, and you know how to build processes while still executing - A player-coach mindset: you’re not here to set strategy from a distance, you’re here to do the work and bring your partners along - Creative problem-solving and natural relationship-building. You can get in the room, hold the room, and leave with the outcome you needed - Cross-functional fluency: you can translate a government relations issue into a product opportunity or a sales enablement story

Listed by Middesk for a position based in the United States. Employers on this board attest they are hiring domestically.

FinTech

106 days ago

Government Relations Lead

Middesk · New York, New York, USA

Pay

$160k–215k

Setting

Remote

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ABOUT MIDDESK: Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle. Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List. ABOUT THE ROLE: At Middesk, we view government agencies as partners in our mission to accelerate trust between businesses. As our first Government Relations Lead, you’ll shape the strategy and build the relationships that allow us to operate, scale, and accelerate our growth across every state in the country. This role sits at the intersection of policy, operations, and growth. You’ll partner closely with our Legal and Product Operations teams to remove blockers in real time, while simultaneously cultivating relationships with agency stakeholders so that Middesk’s work is understood, welcomed, and protected before friction ever arises. You’re a player-coach who operates with a high degree of independence: credible enough to get in the room with the right people, action-oriented enough to own the work, and strategic enough to build playbooks that scale. WHAT YOU’LL DO: Protect and enable the business - Build relationships with government stakeholders, ensuring that every relevant state agency understands who Middesk is, what we do, and why it’s legal and valuable - Become the go-to internal expert when our team needs to engage with the government - moving quickly and independently to resolve time-sensitive issues with state Departments of Labor and Revenue - Serve as an internal legislative alert service: always scanning for policy changes—at the state or federal level—that could affect any part of our business Build internal and external strategies that scale - Design and develop the strategy, playbooks, and frameworks that make our government relations work repeatable and sustainable - across states, agencies, and over time - Collaborate with the Product Partnerships team to improve our data acquisition and identify which state relationships to prioritize - Identify and pursue opportunities for Middesk to connect directly to government systems - Maintain a network of lobbyists and government consultants who can extend our reach where we need outside expertise - Keep Sales informed on relevant policy and regulatory developments that affect our go-to-market narrative WHAT WE’RE LOOKING FOR: - 6+ years of experience in government relations, public policy, or public affairs, with meaningful time spent at the state or local level - Experience devising and executing public policy campaigns at the state or local level. You know how the game is played and have the wins to show for it - A real network: lobbyists, agency consultants, and government contacts at the state level you can actually call on – relationships you have built and maintained, not just inherited - Exceptional communicator: you write with clarity and precision, speak with authority and warmth, and can adapt your style whether you're briefing an executive, navigating a conversation with a state agency official, or rallying an internal team. People trust you quickly, and you know how to keep that trust. - Strong judgement, and comfort with ambiguity and speed. You’ve worked in startups or similarly fast-moving environments, and you know how to build processes while still executing - A player-coach mindset: you’re not here to set strategy from a distance, you’re here to do the work and bring your partners along - Creative problem-solving and natural relationship-building. You can get in the room, hold the room, and leave with the outcome you needed - Cross-functional fluency: you can translate a government relations issue into a product opportunity or a sales enablement story

Listed by Middesk for a position based in the United States. Employers on this board attest they are hiring domestically.

FinTech

114 days ago

Head of Support

Plaid · United States

Pay

$125k–223k

Setting

Remote

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We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech. Responsibilities - Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality. - Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid. - Lead, grow, and coach managers and ICs across regions and time zones; drive performance, calibration, and quality programs at scale. - Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes. - Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers. - Own the Customer Success Package business, balancing COGS, revenue, and customer experience - Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders Qualifications - 10+ years in technical/customer support with at least 5+ years leading managers (manager‑of‑managers) in a scaling B2B SaaS or API company. - 3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality. - Background in fintech, payments, or developer/API platforms operating at significant scale, preferred - Proven success owning support outcomes at scale, including incident management and executive‑level escalations - Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones. - Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy. - Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights. - Experience using AI and building content/deflection programs and quality frameworks. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Listed by Plaid for a position based in the United States. Employers on this board attest they are hiring domestically.

FinTech

121 days ago

Senior Associate, Account Based Marketing

DailyPay · Minneapolis, Minnesota, United States

Pay

$76k–114k

Setting

Remote

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About Us: DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace. DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center. http://www.dailypay.com/press ROLE SUMMARY: The Senior Associate, Account Based Marketing (ABM) will be a key driver in expanding our upmarket motion deeper into Large Enterprise (LE) and Strategic segments. Reporting to the Senior Manager, ABM, you will be responsible for scaling our reach by using intent data to identify, engage, and convert in-market buyers. This high-impact position focuses on turning account and contact signals into actionable sales plays that drive consistent, measurable pipeline growth. Through close cross-functional collaboration, you will ensure our intent engine runs seamlessly to capture and convert enterprise revenue opportunities. Key Responsibilities: - Many Campaign Launch: Lead the operational deployment, execution, and tracking of scalable 1:many ABM campaigns designed to capture broad upmarket interest. - Intent Engine Optimization: Manage and monitor intent platforms like Common Room to route real-time data signals into programmatic multi-channel marketing plays. - Target List Management: Partner with Rev Ops to build, segment, and maintain high-fidelity target account and persona lists for scaled marketing execution. - Digital Orchestration: Coordinate paid digital media, email nurture flows, and personalization tactics to ensure a unified message across all 1:many touchpoints. - Sales Enablement Alignment: Deliver structured campaign briefs, timeline updates, and follow-up assets to Sales Development and Account Executive teams to maximize sales alignment. - Performance Analytics: Track, analyze, and report on key campaign health metrics, providing data-backed recommendations to optimize conversion rates. - System Integration: Collaborate with Marketing Ops to govern automation workflows, email compliance, and tracking parameters across Salesforce and Marketo. - Content Tailoring: Perform baseline account and vertical research to tailor digital content experiences and messaging variations for specific industry segments. Qualifications: - Professional Experience: 2-3 years of experience in B2B marketing, with a dedicated focus on programmatic ABM, growth marketing, or demand generation. - Campaign Expertise: Proven experience building, deploying, and tracking multi-channel digital campaigns (email, paid display, web personalization) within an enterprise framework. - Technical Stack Fluency: Practical, hands-on experience navigating marketing automation and CRM technologies, specifically Marketo and Salesforce, alongside modern intent orchestration platforms. - Analytical Rigor: Strong data analysis skills with a proven ability to interpret account signals, clean large target data sets, and manage complex database segmentations. - Cross-Functional Communication: Excellent interpersonal skills with a track record of collaborating effectively with sales, operations, and creative teams to execute unified programs. - Educational Foundation: Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (or equivalent practical experience). What We Offer: - Exceptional health, vision, and dental care - Opportunity for equity ownership - Life and AD&D, short- and long-term disability - Employee Assistance Program - Employee Resource Groups - Fun company outings and events - Unlimited PTO - 401K with company match High-performing cultures aren't built in silos, they thrive on partnership. At DailyPay, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that our team members don’t live “single-issue lives,” and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making. In our high-trust environment, we empower you to Challenge Norms. We’ve created a space where it is safe to ask difficult questions, disrupt the status quo, and share bold perspectives without fear of professional fallout. We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results. We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you’ll find it here. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable. DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

Listed by DailyPay for a position based in the United States. Employers on this board attest they are hiring domestically.

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