Run Mutiny's social, video, and brand content end to end. Build the AI workflows that power it, set the creative bar, and grow a brand people stop scrolling for.
Listed by Mutiny for a position based in the United States. Employers on this board attest they are hiring domestically.
WHAT WE'RE BUILDING
Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals.
In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company.
THE OPPORTUNITY
Most post-sales leaders inherit a process. You'll build it. As our AI strategist lead, you'll own Mutiny's managed account book and lead the technical solutions function that backs up our most complex customers. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. You'll set the bar for what great support looks like, build the playbooks that let CS scale, and step into people management as we hire AI strategists underneath you. This role is in person in New York City.
The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. They don't need a partner who tracks their renewal date; they need one who moves their roadmap forward and shows them what's possible with the product before they ask. You'll set the bar for what great looks like, build the playbooks that let CS scale, and grow into people management as we hire AI Strategists underneath you.
This role is in person in New York City.
WHAT YOU'LL OWN
- The managed book. Onboarding, adoption, retention, and expansion across every managed account at Mutiny. The number is yours.
- Technical solutions. Lead the function that supports our most complex customers. Set the bar for what great support looks like and the standard the rest of the team follows.
- The playbooks. Take what's working across individual accounts and turn it into something the whole team can use. The infrastructure that lets CS scale without losing the quality customers expect.
- Executive relationships. Run EBRs and own the room with CMOs and VPs. The conversations that decide whether the next renewal is a multi-year expansion or a flat one.
- Renewals and expansion. Build the case six months before it's due. Adoption and customer health are the leading indicators. Revenue is the lagging one.
- The team. Hire, coach, and develop AI strategists as we grow. The ceiling on the book is the ceiling on the team you build.
WHO YOU ARE
- A builder, not an inheritor. You've spotted patterns across customers and turned them into playbooks and process. You don't need perfect clarity to start, you'll create it.
- Fluent in AI, and hungry to go deeper. You're genuinely excited about where AI is taking go-to-market, you get how customers actually adopt new technology, and you can translate product capability into business outcomes an exec will fund.
- Earned executive trust. You build relationships with CMOs and VPs, run business reviews that land, and have hard conversations with grace. The customer trusts your judgment, not just your responsiveness.
- Technical solutions instinct. You've worked closely with or led a technical support function. You know what excellent product support looks like, how to scale it, and how it folds into customer success.
- Renewal mindset, expansion bias. Retention and expansion are personal. You don't wait for a renewal to come up. You're building the case six months out and the customer feels it.
- Ready to lead. You've thought seriously about how to build a team, not just a book. Maybe you've managed someone, maybe you've been the informal leader. Either way, you're hungry for the next step.
- Precision communicator. You can write a crisp follow-up, present a data-driven story to a leadership team, and explain a complex product integration to a technical ops lead, all in the same day.
Listed by Mutiny for a position based in the United States. Employers on this board attest they are hiring domestically.
WHAT WE'RE BUILDING
Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals.
In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company.
THE OPPORTUNITY
Most CS roles are graded on how few problems the customer has. You'll be graded on how much they grow. As a growth strategist at Mutiny, you'll own a book of managed accounts and become the reason teams at customers like Rippling, Uber, and Snowflake get more out of AI than their peers. CS isn't a support function here. It's how we turn early traction into the customer base that defines a category. You'll build the playbooks as you go and shape what customer success looks like at an AI-native company from the ground up. This role is in person in New York City, five days a week.
WHAT YOU'LL OWN
- Your book. Onboarding, adoption, retention, and expansion across your managed accounts. Every customer outcome runs through you.
- Customer expertise. Become the expert on how each customer's business works and where Mutiny fits in. Translate that into "aha" moments that move their roadmap.
- The AI motion. Teach customers how to use our agent-first platform to create assets that actually move the needle for their sales and marketing teams. Their team uses Mutiny because you made it obvious how.
- EBRs that move things. Run business reviews that tell a real story and drive action. Follow-ups that are crisp and lead somewhere.
- Renewals and expansion. Build the case six months before it comes up. Adoption and customer health are the leading indicators. Revenue is the lagging one.
- The shared playbook. When you find a better onboarding flow, a sharper EBR, or a new play that's working, you document it. The next growth strategist starts where you ended.
WHO YOU ARE
- Customer outcomes are personal. Seeing a customer hit a milestone is what gets you out of bed. Their goals are your goals. You don't celebrate the renewal, you celebrate the result that made it inevitable.
- The expert in the room. You dig into how the product works, how the customer's business works, and how to connect the two. You create "aha" moments by tailoring advice to what each customer actually needs.
- Trust comes quickly. Customers feel like you're genuinely in their corner. You're empathetic, direct, and you always bring context and a clear ask when you need something from them.
- Precision communicator. Crisp follow-up emails. EBRs that tell a real story. Complex concepts in simple terms, with no jargon to hide behind.
- Scrappy and resourceful. You don't wait for a perfect process. You figure things out, document what works, and leave it easier for the next person.
- Renewal mindset. You're building the case for why a customer should stay and grow, not scrambling when it comes up. Adoption and health are the leading indicators you watch.
Listed by Mutiny for a position based in the United States. Employers on this board attest they are hiring domestically.
Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals.
In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company.
The Opportunity
Most brands hire creators to make content. We're hiring one to define how Mutiny shows up in the world. As our social media creator, you'll own the brand voice across every channel, build the AI workflows that let you move at the speed of culture, and place the bets other B2B brands are too scared to take. You'll partner with the founders to turn a fast-growing AI company into one people actually want to follow.
What You'll Own
The numbers. Brand awareness, impressions, and sign-ups from the social channels you own.
The creative bar. Be the person whose work everyone secretly screenshots. Turn raw ideas from founders, product, and customers into content with a point of view so strong it travels on its own.
Our social presence. Own how Mutiny shows up across LinkedIn, X, YouTube, and TikTok. Grow what's working, launch what isn't there yet.
The AI workflow. Build agent pipelines that turn one podcast into a week of content. Train voice models so drafts sound like us. Run evals so the stack gets sharper every week.
Brand campaigns. Read the room, read the data, then make the call. Place the swings other brands are too scared to take, and know exactly why they worked when they do.
Product marketing media. Content that helps people understand what we do and how our product works. Motion video, graphics, product walkthroughs, feature launches, and demos that land instantly.
Video. We want to experiment with video, whether prototyping in house or finding and working with agencies. Short-form ads, customer stories, product launches. You'll figure out what's worth making, who should make it, and how to ship it
You'll leave the brand sharper, funnier, and more talked about than you found it.
Who You Are
Chronically online. You're plugged into culture and the latest. You know what's funny right now, what's tired, and what's about to break, and that radar shows up in everything you make.
Creator instinct. You know what makes people stop, watch, and share. You can take raw footage and turn it into something sharp.
Built to ship. You live in relentless pursuit of outcomes, constantly shipping, experimenting, learning. You move fast. You'd rather post five things and learn than polish one thing for a month.
AI and tool savvy. You're not just AI curious. You’re fluent in the latest models and tools, you build your own workflows, and you ship things solo that used to need a team. You have a particular interest in AI video and graphics and love experimenting with the latest models.
Tastemaker and risk taker. You're quietly tapped in. You see what's next before other people do. You don't settle for "good for B2B." You know what great actually looks like, and you can guide internal teams and agencies to clear that bar with you.
Listed by Mutiny for a position based in the United States. Employers on this board attest they are hiring domestically.
Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals.
In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company.
The opportunity
Most post-sales leaders inherit a process. You'll build it. As our AI strategist lead, you'll own Mutiny's managed account book and lead the technical solutions function that backs up our most complex customers. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. You'll set the bar for what great support looks like, build the playbooks that let CS scale, and step into people management as we hire AI strategists underneath you. This role is in person in New York City.
The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. They don't need a partner who tracks their renewal date; they need one who moves their roadmap forward and shows them what's possible with the product before they ask. You'll set the bar for what great looks like, build the playbooks that let CS scale, and grow into people management as we hire AI Strategists underneath you.
This role is in person in New York City.
What you'll own
The managed book. Onboarding, adoption, retention, and expansion across every managed account at Mutiny. The number is yours.
Technical solutions. Lead the function that supports our most complex customers. Set the bar for what great support looks like and the standard the rest of the team follows.
The playbooks. Take what's working across individual accounts and turn it into something the whole team can use. The infrastructure that lets CS scale without losing the quality customers expect.
Executive relationships. Run EBRs and own the room with CMOs and VPs. The conversations that decide whether the next renewal is a multi-year expansion or a flat one.
Renewals and expansion. Build the case six months before it's due. Adoption and customer health are the leading indicators. Revenue is the lagging one.
The team. Hire, coach, and develop AI strategists as we grow. The ceiling on the book is the ceiling on the team you build.
Who you are
A builder, not an inheritor. You've spotted patterns across customers and turned them into playbooks and process. You don't need perfect clarity to start, you'll create it.
Fluent in AI, and hungry to go deeper. You're genuinely excited about where AI is taking go-to-market, you get how customers actually adopt new technology, and you can translate product capability into business outcomes an exec will fund.
Earned executive trust. You build relationships with CMOs and VPs, run business reviews that land, and have hard conversations with grace. The customer trusts your judgment, not just your responsiveness.
Technical solutions instinct. You've worked closely with or led a technical support function. You know what excellent product support looks like, how to scale it, and how it folds into customer success.
Renewal mindset, expansion bias. Retention and expansion are personal. You don't wait for a renewal to come up. You're building the case six months out and the customer feels it.
Ready to lead. You've thought seriously about how to build a team, not just a book. Maybe you've managed someone, maybe you've been the informal leader. Either way, you're hungry for the next step.
Precision communicator. You can write a crisp follow-up, present a data-driven story to a leadership team, and explain a complex product integration to a technical ops lead, all in the same day.
Listed by Mutiny for a position based in the United States. Employers on this board attest they are hiring domestically.
WHAT WE'RE BUILDING
Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals.
In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company.
THE OPPORTUNITY
Most CS roles are graded on how few problems the customer has. You'll be graded on how much they grow. As a growth strategist at Mutiny, you'll own a book of managed accounts and become the reason teams at customers like Rippling, Uber, and Snowflake get more out of AI than their peers. CS isn't a support function here. It's how we turn early traction into the customer base that defines a category. You'll build the playbooks as you go and shape what customer success looks like at an AI-native company from the ground up. This role is in person in New York City, five days a week.
WHAT YOU'LL OWN
- Your book. Onboarding, adoption, retention, and expansion across your managed accounts. Every customer outcome runs through you.
- Customer expertise. Become the expert on how each customer's business works and where Mutiny fits in. Translate that into "aha" moments that move their roadmap.
- The AI motion. Teach customers how to use our agent-first platform to create assets that actually move the needle for their sales and marketing teams. Their team uses Mutiny because you made it obvious how.
- EBRs that move things. Run business reviews that tell a real story and drive action. Follow-ups that are crisp and lead somewhere.
- Renewals and expansion. Build the case six months before it comes up. Adoption and customer health are the leading indicators. Revenue is the lagging one.
- The shared playbook. When you find a better onboarding flow, a sharper EBR, or a new play that's working, you document it. The next growth strategist starts where you ended.
WHO YOU ARE
- Customer outcomes are personal. Seeing a customer hit a milestone is what gets you out of bed. Their goals are your goals. You don't celebrate the renewal, you celebrate the result that made it inevitable.
- The expert in the room. You dig into how the product works, how the customer's business works, and how to connect the two. You create "aha" moments by tailoring advice to what each customer actually needs.
- Trust comes quickly. Customers feel like you're genuinely in their corner. You're empathetic, direct, and you always bring context and a clear ask when you need something from them.
- Precision communicator. Crisp follow-up emails. EBRs that tell a real story. Complex concepts in simple terms, with no jargon to hide behind.
- Scrappy and resourceful. You don't wait for a perfect process. You figure things out, document what works, and leave it easier for the next person.
- Renewal mindset. You're building the case for why a customer should stay and grow, not scrambling when it comes up. Adoption and health are the leading indicators you watch.
Listed by Mutiny for a position based in the United States. Employers on this board attest they are hiring domestically.
Select a role
The full posting opens here — pay, setting and the full description, without leaving the list.