Affordable Housing Compliance Expert | Housing
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a led by Andreessen Horowitz to accelerate this mission.
About The Role
We are looking for an Affordable Housing Compliance Expert to ensure the accuracy of resident files across the affordable housing programs our platform supports. You will provide in-house authority on affordable housing compliance and policy — reviewing real tenant files, pressure-testing our automated compliance outputs, and surfacing the complex, real-world cases that should inform how our product evolves.
This is a hands-on review and auditing role. Your focus will be the judgment required for complex compliance cases, and you will be hands-on in the files themselves. You will work closely with our customers and our internal product and engineering teams, collecting findings and sharing them back internally so we can continuously improve how the system handles affordable housing compliance.
Key Responsibilities
Review files for accuracy — Audit resident files across LIHTC (Section 42), HUD Section 8 (HCV, PBV, and PBRA), USDA Rural Development, and related programs for compliance with program rules
Own the hard cases — Apply expert judgment to the most complex and ambiguous files — income and asset calculations, imputed income from assets, deductions, and non-standard scenarios
Pressure-test the system — Validate automated compliance outputs against program requirements, confirming that calculations, determinations, and supporting language hold up to scrutiny
Identify and escalate gaps — Spot where the system does not yet handle a case correctly, document the issue clearly, and escalate the cases that require manual review
Feed findings back to product and engineering — Surface patterns and edge cases that should drive automation priorities and product improvements
Build reference materials and standards — Distill review patterns and edge cases into clear, durable internal reference guides so compliance knowledge is shared across the team. Key priority: document the compliance decisions made during product development
Support testing and validation — Develop representative test cases and support UAT to confirm outputs reconcile to compliance expectations before release
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.
We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
We are looking for the following capabilities. If you do not meet all of these qualifications, but are passionate about affordable housing, have a demonstrated interest in the field, and are a quick learner, we still encourage you to apply
3+ years of hands-on affordable housing compliance file review or auditing experience
Deep, practical knowledge of affordable housing programs — LIHTC (Section 42), HUD Section 8 (HCV, PBV, PBRA), and ideally USDA Rural Development — including income and asset determinations, certifications and recertifications, and tenant file requirements.
Background as a state housing finance agency auditor, an operator-side compliance professional, or a third-party compliance reviewer
One or more relevant certifications: COS, SHCM, TCS, BOS, HCCP, NCP, or similar credentials demonstrating real file-review expertise
Strong, clear written communication — able to document findings precisely and explain compliance reasoning to non-experts
Comfort working through ambiguous, complex cases independently and at high volume
Experience in a software / SaaS environment, or comfort translating program rules into software logic
Experience with TRACS / MAT submissions, MORs, or state agency monitoring reviews
Familiarity with AI and/or automation as they relate to compliance workflows
We are considering remote candidates, but with preference for candidates based in NYC. Candidates located within commuting distance of NYC will work from our office 4-5 days per week.
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded (!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
The salary range for this role is $125,000 - $200,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
GTM Product Enablement Manager | Housing
Field Enablement Specialist | Housing
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a led by Andreessen Horowitz to accelerate this mission.
About the Role
EliseAI is looking for a Field Enablement Specialist to own the in-person adoption experience for our customers as they roll out AI across their properties. You'll work closely with the Director of Operations and the customer education team, acting as both trainer and trusted consultant: diagnosing how a customer's business actually works, then building and delivering the live programs that turn new users into product experts.
This isn't a script-and-deliver role. You'll co-build the AI-powered training tools and customer-specific learning modules you use in the field, and you'll be the feedback loop between what customers need and what our training, customer success, and product teams build next. You’ll be embedded at the forefront of AI, redesigning workflows with the latest advances in agentic AI.
What you’ll own
Adoption in the field: Design and deliver tailored, interactive live training sessions and workshops that give new and existing customers a deep, working understanding of our products.
Consult, don’t just train: Get close to each customer's workflows and onsite operations, and customize every workshop to their specific needs rather than running a one-size-fits-all deck
Co-building the toolkit: Partner with the customer education team to develop AI-powered training tools and customer-specific modules that make every future session sharper
Closing the feedback loop: Drive our product forward by bringing back actionable feedback from the field
Iterating in real time: Proactively seek feedback throughout each training, spotting gaps and adjusting your approach on the spot
Work cross-functionally: collaborate with teams across the company to make sure customer training evolves in line with our product, our business, and our customers
Stay ahead of the field: track industry trends and best practices in training and onboarding, and bring new approaches back to the team
Represent EliseAI: help attract top-tier talent to join the team
Travel: up to 75% of the time. This is a field role; the best work happens onsite with the customer
Who fits
You come from training, customer experience, consulting, or property operations background, and want to drive adoption and innovation forward across our most critical industries.
The natural teacher: you can make a technical product click for a skeptical property manager quickly, and turn them into a champion
The consultant instinct: you diagnose how a team actually works before you open the deck, and you customize on the fly when the room needs something different
The builder: you want to shape the training tools and modules you use, not just run someone else's script
The road warrior: packed travel calendars energize you, not drain you
Requirements
Ability to conduct sessions in both English and Spanish is a plus
2+ years of experience in a customer-facing training, coaching, implementation, or consultant role. Experience in the multifamily industry as a trainer, coach, or onsite team member is a plus
Experience translating customer education resources into live, interactive training for diverse audiences
Willingness to travel up to 75% of the time to conduct in-person training sessions with clients
Strong communication and presentation skills, with the ability to convey complex information clearly
Technical proficiency, with the ability to quickly learn and demonstrate expertise in our products
Proven ability to build rapport with customers and establish trusted advisor relationships.
Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines
Job Compensation Range
The salary range for this role is $70,000-115,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
Strategic Account Executive | Housing
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