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Case Manager (IL/OH)
Finch · United States
Pay
$60k–85k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Case Managers ensure cases move forward quickly and comprehensively. You’ll focus on the operational heart of pre-litigation—opening claims, managing medical record requests, securing police reports, and resolving lien issues—so attorneys can work with complete, timely information.
In this role, you'll primarily support personal injury cases in Illinois and Ohio, so experience working with personal injury cases in one or both of those states is essential.
WHAT YOU'LL DO:
- Open insurance claims and manage communication with carriers
- Request, track, and follow up on medical records and police reports
- Monitor lien and subrogation issues, ensuring timely resolution
- Partner with lead paralegals to prepare cases for demand drafting
- Identify and fix operational bottleneck.
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
- Are process-driven and detail-oriented
- Communicate effectively with both clients and attorneys
- Thrive in fast-paced, high-volume environments
- Are bilingual in Spanish/English (preferred, not required)
- Have experience handling personal injury cases in Illinois or Ohio
COMPENSATION
$60,000 – $85,000 annual salary + equity
ADDITIONAL BENEFITS INCLUDE:
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO (we trust you to take the time you need)
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
Settlement Negotiator
Finch · United States
Pay
$60k–75k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Negotiators own the settlement phase of every case. You'll negotiate personal injury settlements with insurance carriers, advocate for clients during one of the most stressful times in their lives, and work to achieve fair, timely resolutions. Working closely with attorneys and case managers, you'll use strong negotiation skills, strategic thinking, and attention to detail to drive successful outcomes and help clients move forward with confidence.
WHAT YOU'LL DO:
- Negotiate personal injury settlements by working collaboratively with insurance carriers and adjusters, pushing for the strongest outcome on every file
- Build settlement breakdowns that reconcile gross recovery against fees, costs, and liens
- Develop relationships with adjusters, clients, and attorneys while working with each stakeholder, always keeping the clients top of mind
- Execute against agreed upon negotiation strategy with our attorney customers for each case
YOU MIGHT BE A FIT IF YOU:
- Have 2+ years in PI settlement negotiation, BI adjusting, or paralegal work
- Bring a maniacal sense of urgency and extreme ownership by chasing the answer rather than waiting for it
- Are highly organized and can juggle dozens of competing deadlines and SLAs
- Are comfortable with AI tools and concepts
- Are excited about the opportunity to lay the foundation for this team’s operations
COMPENSATION
$60,000 – $75,000 annual salary + equity
ADDITIONAL BENEFITS INCLUDE:
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO (we trust you to take the time you need)
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
Legal Intake Specialist (Bilingual - English/Spanish) - Weekend Shift
Finch · United States
Pay
$55k–75k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Intake Specialists are the first voice potential clients hear from Finch. You’ll build trust in minutes, qualify cases, and ensure every eligible client signs quickly and seamlessly. This 24/7 team is the front line of Finch’s client experience.
YOU WILL:
- Answer inbound calls with empathy and professionalism.
- Qualify cases and confirm eligibility using defined criteria.
- Guide clients through the sign-up process and secure retainers.
- Hand off cases to attorneys and lead paralegals with complete and accurate information.
- With your teammates, maintain responsiveness as a key builder of trust with every partner.
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 5+ years in client-facing intake or sales roles, ideally in personal injury legal services.
- Are an excellent communicator who can build trust quickly.
- Stay calm and focused under pressure.
- Are comfortable working flexible schedules, including evenings and weekends.
COMPENSATION
The expected package for this role includes base salary + equity.
- Base salary = $55,000 – $75,000.
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
Legal Ops Assistant
Finch · United States
Pay
$50k–65k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Legal Assistants are flexible, plug-and-play operators who provide overflow support for Case Managers and paralegals across the legal ops team. Your day-to-day will vary — some days you're running treatment check-ins, other days you're covering a full desk while a teammate is out of office. If you thrive on variety and can context-switch quickly, this role is for you.
WHAT YOU'LL DO:
- Solve problems across the case lifecycle wherever they arise
- Conduct treatment check-ins with clients
- Contact clients to get updates on case progression
- Investigate coverage disputes, liability disputes, and coverage investigations
- Step into a full desk when teammates are out of office
- Handle high-volume overflow tasks across the legal ops team
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 1+ years in legal operations, case management, or claims handling in personal injury
- Are bilingual (English/Spanish)
- Are comfortable with a constantly changing day-to-day
- Can manage high-volume workloads
- Communicate effectively with both clients and attorneys
- Thrive in fast-paced, high-volume environments
COMPENSATION
$50,000–$65,000 annual salary + equity
BENEFITS
- 100% coverage for health, dental, and vision.
- 401(k) retirement plan.
- Flexible PTO (we trust you to take the time you need).
- (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners.
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
Legal Intake Specialist
Finch · United States
Pay
$55k–75k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Intake Specialists are the first voice potential clients hear from Finch. You’ll build trust in minutes, qualify cases, and ensure every eligible client signs quickly and seamlessly. This 24/7 team is the front line of Finch’s client experience.
YOU WILL:
- Answer inbound calls with empathy and professionalism.
- Qualify cases and confirm eligibility using defined criteria.
- Guide clients through the sign-up process and secure retainers.
- Hand off cases to attorneys and lead paralegals with complete and accurate information.
- With your teammates, maintain responsiveness as a key builder of trust with every partner.
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 5+ years in client-facing intake or sales roles, ideally in personal injury legal services.
- Are an excellent communicator who can build trust quickly.
- Stay calm and focused under pressure.
- Are comfortable working flexible schedules, including evenings and weekends.
COMPENSATION
The expected package for this role includes base salary + equity.
- Base salary = $55,000 – $75,000.
BENEFITS
- 100% coverage for health, dental, and vision.
- 401(k) retirement plan.
- Flexible PTO (we trust you to take the time you need).
- (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners.
INTERVIEW PROCESS
1. Intro: An initial call to see if there's a mutual fit.
2. Team Interview(s): 1-2 interviews with a team and/or operations lead.
3. Final: An interview with one of our founders.
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
Legal Intake Specialist (Bilingual - English/Spanish)
Finch · United States
Pay
$55k–75k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Intake Specialists are the first voice potential clients hear from Finch. You’ll build trust in minutes, qualify cases, and ensure every eligible client signs quickly and seamlessly. This 24/7 team is the front line of Finch’s client experience.
YOU WILL:
- Answer inbound calls with empathy and professionalism.
- Qualify cases and confirm eligibility using defined criteria.
- Guide clients through the sign-up process and secure retainers.
- Hand off cases to attorneys and lead paralegals with complete and accurate information.
- With your teammates, maintain responsiveness as a key builder of trust with every partner.
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 5+ years in client-facing intake or sales roles, ideally in personal injury legal services.
- Are an excellent communicator who can build trust quickly.
- Stay calm and focused under pressure.
- Are comfortable working flexible schedules, including evenings and weekends.
COMPENSATION
The expected package for this role includes base salary + equity.
- Base salary = $55,000 – $75,000.
BENEFITS
- 100% coverage for health, dental, and vision.
- 401(k) retirement plan.
- Flexible PTO (we trust you to take the time you need).
- (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners.
INTERVIEW PROCESS
1. Intro: An initial call to see if there's a mutual fit.
2. Team Interview(s): 1-2 interviews with a team and/or operations lead.
3. Final: An interview with one of our founders.
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
Lead Paralegal
Finch · United States
Pay
$85k–125k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Lead Paralegals own attorney relationships, client communications, and the smooth progression of cases from sign-up to resolution. You’ll be the primary point of contact for both firms and clients, coordinating with the broader Legal Ops team to keep every case moving efficiently while ensuring the client experience is exceptional. You’ll provide regular updates, anticipate and remove bottlenecks, and ensure attorneys always have case information a their fingertips.
YOU WILL:
- Serve as the primary liaison between Finch, attorneys, and clients
- Maintain proactive communication with clients throughout treatment and the case lifecycle
- Provide detailed case status reports and updates to attorneys and firms
- Work with case managers, intake specialists, and demand reviewers to coordinate case progress
- Identify and resolve delays or issues before they affect outcomes
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
- Are bilingual in Spanish and English (preferred)
- Are highly organized, detail-oriented, and proactive in communication
- Can build trust quickly with attorneys and clients alike
- Understand the importance of both client experience and case velocity
- Are able to work Central hours (CST) hours to support client needs
COMPENSATION
$85,000 – $125,000 annual salary + equity
ADDITIONAL BENEFITS INCLUDE:
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO (we trust you to take the time you need)
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
Case Manager
Finch · United States
Pay
$60k–85k
Setting
Remote
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Case Managers ensure cases move forward quickly and comprehensively. You’ll focus on the operational heart of pre-litigation—opening claims, managing medical record requests, securing police reports, and resolving lien issues—so attorneys can work with complete, timely information.
WHAT YOU'LL DO:
- Open insurance claims and manage communication with carriers
- Request, track, and follow up on medical records and police reports
- Monitor lien and subrogation issues, ensuring timely resolution
- Partner with lead paralegals to prepare cases for demand drafting
- Identify and fix operational bottleneck.
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
- Are process-driven and detail-oriented
- Communicate effectively with both clients and attorneys
- Thrive in fast-paced, high-volume environments
- Are bilingual in Spanish/English (preferred, not required)
COMPENSATION
$60,000 – $85,000 annual salary + equity
ADDITIONAL BENEFITS INCLUDE:
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO (we trust you to take the time you need)
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Listed by Finch for a position based in the United States. Employers on this board attest they are hiring domestically.
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