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Senior Data Engineer
Gifthealth · Gifthealth Pharmacy 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
$142k–178k
40 days ago
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Project Coordinator
Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
$21–23/hr
44 days ago
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Lead Senior Software Engineer
Gifthealth · Gifthealth Pharmacy 4343 Equity Drive Ste A Columbus OH 43228 USA
$115k–220k
47 days ago
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Sr. Five9 Contact Center Engineer
Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
$115k–130k
48 days ago
♡
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QA Specialist - Virtual Hub
Gifthealth ·
Pay
Not listed
Setting
Remote
We are seeking a QA Specialist - Virtual Hub to support the Quality Assurance Team within the Call Center. Position SummaryThe QA Specialist ensures day-to-day quality oversight of the virtual HUB, with a focus on internal auditing, call quality monitoring, QA data analysis, and case review. You'll partner with Operations, Compliance, and Case Management teams to maintain a robust QMS, drive compliance with quality assurance expectations, and enable safe, right-first-time case handling.Key ResponsibilitiesInternal Audit (~30%)Plan, execute, and report risk-based internal audits of case intake, storage, documentation, program SOP handling, record handling, and case closure.Track observations, grade findings, and drive CAPA effectiveness through to verified closure.Trend audit data, prepare dashboards/metrics, and present results in quality reviews and readiness checks.Collaborate with multiple teams to improve call center KPIs and general metricsCall Quality & QA Data (~30%)Assists in the development of monitoring standards.Monitor and score calls using automated speech analytics and manual review against the QA scorecard, covering compliance, service, and process adherence.Calibrate automated scoring against human review to confirm accuracy and consistency across agents and programs.Analyze QA data trends by agent, team, program, and call type to identify systemic risks and coaching opportunities.Build and maintain QA dashboards/reporting for leadership visibility into call quality performance.Works directly with leadership to drive process improvements within the teamQA in Case Handling (~25%)Provide real-time QA oversight (documentation verification, record checks, case review, and process adherence checks).Coach teams on quality behaviors; support training, change control, and document control.Participate in deviation/incident investigations; perform root cause analysis and implement systemic fixes.CAPA Management (~15%)Own the CAPA process: intake, evaluation, disposition, and documentation.Coordinate with Compliance and Program teams; ensure root cause resolution and effectiveness verification.Support/coordinate CAPA trending: analysis, tracking, notifications, execution, and effectiveness checks.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Client Success Manager
Gifthealth · United States USA
Pay
$85k–100k
Setting
Remote
Client Success ManagerPosition SummaryWe are seeking a Client Success Manager to own the day-to-day operational relationship for an assigned client accounts and serve as the liaison between Gifthealth and its clients. This position plays a key role in supporting the Client Success team, reporting to the Director, Client Success, ensuring alignment with organizational goals, operational excellence, and compliance standards. This person is as comfortable in a client meeting, navigating process improvement with internal teams, and is trusted by stakeholders to get things done and by internal teams to represent client needs accurately.Key ResponsibilitiesClient Relationship LiaisonOwn end-to-end resolution of client-reported operational issues, coordinating pharmacy operations, patient experience, and supply chain to fix root causes, not just symptoms.Own follow-through on action items coming out of client meetings and internal reviews, tracking them to closure and keeping the Director informed of status.Represent the Director when needed on routine client touchpoints, internal syncs, and data requests, freeing the Director's time for strategic work.Proactive Data MonitoringMonitor account performance continuously rather than only at reporting checkpoints, watching for shifts in volume, service levels, or satisfaction that signal a client conversation is needed.Investigate before escalating, digging into the root cause of a metric that moves before bringing it to the Director or the client, so every flag comes with context and a recommendation.Get ahead of predictable risk such as seasonal volume shifts, program changes, or contract milestones, and build the plan before the client has to ask what Gifthealth is doing about it.Close the loop on data requests from clients and internal teams quickly and accurately, treating every request as a chance to demonstrate reliability.Account & Relationship SupportSupport the day-to-day relationship for an assigned portfolio of accounts, staying close enough to the details that nothing catches the team by surprise.Build trusted working relationships with client-side program managers, giving the Director a second set of eyes and ears embedded in the account.Coordinate with pharmacy operations, patient experience, and supply chain to resolve issues and confirm commitments are on track ahead of client check-ins, not during them.Cross-Functional CollaborationServe as the primary liaison between clients and Gifthealth's internal teams, translating client needs into internal action and internal constraints into client-ready explanations.Relay client feedback internally so that product and operational improvements reflect what clients and patients actually need.Support the Director on renewal and expansion planning by preparing the data, history, and account narrative that inform those conversations.QualificationsEducation: Bachelor's degree in Business, Healthcare Administration, Life Sciences, or a related field, or equivalent experience.Licensure/Certification: Not applicable.Experience: 2–4+ years of experience in account management, client success, or client-facing analytics, ideally within specialty pharmacy, pharmaceutical services, or healthcare.Skills: Strong PowerPoint and data visualization skills; can build a clear, client-ready deck without heavy direction. Comfortable in spreadsheets and reporting tools, with the analytical instinct to spot a trend before it becomes a problem. Excellent written and verbal communication skills, able to translate operational detail into a clear executive narrative. Strong organizational skills and follow-through; comfortable owning a checklist and closing the loop. Proficiency with CRM, presentation, and data/reporting tools. A naturally proactive, self-directed working style; anticipates next steps rather than waiting to be told. Occasional travel for client meetings or site visits. Desired AttributesA track record of catching issues early and getting ahead of them, not just responding well after the fact.Treats every data request as a chance to demonstrate reliability.Measures their own success by client satisfaction and retention, and by the share of issues addressed proactively versus raised by the client first.Work EnvironmentLocation: Remote.Schedule: Full-time; standard business hours.Occasional travel for client meetings or site visits.Regular meetings with the Director, Client Success, and cross-functional partners in pharmacy operations, patient experience, and supply chain to ensure alignment.Key Essential FunctionsMust be able to sit or work at a computer workstation for extended periods while building decks, dashboards, and reportsMust be able to travel occasionally for client meetings or site visits.Must be able to prepare polished, accurate client-facing materials under recurring reporting deadlines.Must be able to work remotely, with reliable connectivity to support client meetings and cross-functional collaboration.Employment ClassificationStatus: Full-timeFLSA: ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Data Engineer
Gifthealth · Gifthealth Pharmacy 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
Pay
$142k–178k
Setting
Remote
Position SummaryThe Sr. Data Engineer is responsible for leading the design and architecture of Gifthealth's most critical data pipelines and platform components, establishing technical standards, and mentoring the broader engineering team. The ideal candidate has 6+ years of data engineering experience with demonstrated senior-level ownership, expert command of SQL, Python, and dbt, and the communication skills to align both technical and non-technical stakeholders on complex problems.Key Responsibilities Lead the design and architecture of our most critical data pipelines and data platform componentsSet technical standards and best practices that elevate the entire data teamMentor and support junior and mid-level engineers through code reviews, pair programming, and knowledge sharingOwn the health, scalability, and reliability of our orchestration infrastructurePartner with engineering, analytics, and leadership to shape the roadmap for our data platformEvaluate and introduce new tools and technologies to keep our stack modern and effectiveEnsure compliance and confidentiality of Personal Health Information across all data QualificationsEducation: Bachelor's Degree in mathematics, statistics, computer science, or other quantitative field and relevant work experience as a Senior Data EngineerExperience: 6+ years of experience as a Data Engineer, with demonstrated senior-level ownershipSkills: 6+ years of experience as a Data Engineer, with demonstrated senior-level ownership Expert proficiency in SQL and Python, with deep experience in Airflow or a comparable orchestrator Strong track record with dbt, modern data warehouse platforms, and CI/CD pipelines Experience mentoring engineers and contributing to team standards and culture Ability to navigate ambiguity, make sound technical decisions, and drive projects to completion Experience with AWS, Fivetran, and automated testing; Ruby experience is a plus Excellent communication skills — you can align technical and non-technical stakeholders on complex problems An excitement about what data can do for healthcare and patients Work EnvironmentLocation: RemoteEmployment ClassificationStatus: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Project Coordinator
Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
Pay
$21–23/hr
Setting
Remote
About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryWe are seeking a motivated and organized Project Coordinator to support the planning, coordination, and execution of projects across cross-functional teams. This is an entry-level opportunity ideal for someone looking to build a career in project management while gaining hands-on experience in a fast-paced, collaborative environment.The Project Coordinator will assist with tracking project timelines, organizing communications, coordinating meetings, and helping ensure projects stay on schedule and aligned with business objectives.Key ResponsibilitiesSupport the planning and execution of projects and operational initiativesCoordinate project schedules, timelines, deliverables, and follow-up tasksSchedule meetings, prepare agendas, and document meeting notes and action itemsTrack project progress and communicate updates to stakeholders and team membersMaintain organized project documentation, trackers, and reporting toolsCollaborate with cross-functional teams to support project goals and deadlinesHelp identify project risks, blockers, or delays and escalate concerns as neededAssist with process improvement initiatives and workflow coordinationEnsure tasks and deliverables are completed accurately and on timeProvide administrative and operational support to project leaders when neededQualificationsBachelor’s degree in Business, Communications, Healthcare Administration, Management, or a related field preferred0–2 years of professional experience in coordination, administration, operations, customer service, or related rolesStrong organizational and time management skillsExcellent written and verbal communication abilitiesStrong attention to detail and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentEagerness to learn and grow within project management ? Strong collaboration and interpersonal skillsSelf-motivated with the ability to take initiativeAdaptable and comfortable working in a dynamic environmentWork EnvironmentLocation: On-siteSchedule: Full-timeMay require additional availability or flexibility for escalations.Regular meetings with your teams, departments, or leadership to ensure alignment.Key Essential FunctionsMust be able to remain in a stationary position and/or move throughout the office for extended periods of time while coordinating projects and supporting team operations.Must be able to lift and carry up to 15 pounds occasionally.Must be able to perform repetitive motions throughout the workday, including typing, reaching, bending, filing, and operating office equipment.Must be able to work onsite for all scheduled shifts and attend meetings across departments as needed.Must be able to communicate clearly and effectively with team members, leadership, and stakeholders in both written and verbal formats.Must be able to manage multiple tasks, deadlines, and priorities in a fast-paced environment while maintaining attention to detail.Must be able to review, organize, and maintain project documentation, schedules, reports, and trackers with a high degree of accuracy.Must be able to use standard office technology and software platforms, including email, spreadsheets, project management tools, and video conferencing systems.Must be able to adapt to changing priorities, project timelines, and operational needs.Employment ClassificationStatus: Full-timeFLSA: Non-ExemptEqual Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Lead Senior Software Engineer
Gifthealth · Gifthealth Pharmacy 4343 Equity Drive Ste A Columbus OH 43228 USA
Pay
$115k–220k
Setting
Remote
About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Director of Engineering, the Lead Senior Software Engineer is responsible for leading the design, development, and delivery of scalable software solutions while providing technical leadership and people management for a team of 2–8 software engineers. This role combines hands-on engineering with team leadership, mentorship, and cross-functional collaboration to ensure high-quality, secure, and reliable systems that support Gifthealth’s mission to improve access to affordable healthcare.We are seeking a Lead Senior Software Engineer to play a critical part in setting technical direction, driving execution, and fostering a strong engineering culture, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesLeads design, development, and delivery of scalable, high-quality software solutions aligned with business prioritiesProvides technical leadership, code reviews, and architectural guidance to engineering teamManages, mentors, and supports a team of 2–8 software engineers, including performance feedback and career developmentCollaborates with product, design, operations, and other stakeholders to translate business requirements into technical solutionsOversees system reliability, performance monitoring, testing strategies, and production supportContributes to documentation, development standards, and continuous improvement of engineering processesQualificationsEducation: Bachelor’s degree in computer science, engineering, or related field OR equivalent professional experience (Required)Licensure/Certification: NoneExperience: 5–10 years of professional software engineering experience (Required)Demonstrated experience leading technical projects or small engineering teams (Required)Experience leading teams using Agile or similar delivery methodologies (Required)Experience with CI/CD pipelines and DevOps practices (Required)Prior experience managing or formally leading engineers (Preferred)Experience in high-growth startups or healthcare technology organizations (Preferred)Knowledge, Skills, & Abilities: Knowledge of Ruby and Ruby on Rails (Rails 7 or similar frameworks); modern web application architecture and RESTful APIs; relational databases (Postgres) and data modeling; and cloud platforms and production systems (Required)Knowledge of healthcare or regulated industry environments and scalable distributed systems and service-oriented architectures (Preferred)Strong software design and coding skills with emphasis on clean, maintainable, and testable code (Required)Technical leadership, code review, and architectural decision-making skills (Required)Team leadership, coaching, and mentoring skills (Required)Cross-functional communication and collaboration skills (Required)Ability to translate abstract business problems into technical solutions (Required)Ability to prioritize work and balance hands-on coding with leadership responsibilities (Required)Ability to influence technical direction and drive alignment across teams (Required)Ability to scale teams and systems in a high-growth environment (Preferred)Work EnvironmentLocation: RemoteSchedule: Daytime hours, Monday through Friday with night and weekend hours on occasion as determined by the needs of the business.Regular meetings with internal Product Management, Design/UX, Engineering, Operation and Client Services teams. This role may also have meetings with external third-party API vendor and technology partner representatives.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teams.Employment ClassificationStatus: Full-timeFLSA: Exempt Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Sr. Five9 Contact Center Engineer
Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
Pay
$115k–130k
Setting
Remote
About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryWe are seeking a highly skilled Sr. Five9 Contact Center Engineer to lead the design, implementation, optimization, and support of enterprise cloud contact center solutions. The ideal candidate combines deep technical expertise in Five9 and VoIP technologies with strong consulting, solution architecture, and customer-facing experience.As a trusted technical advisor, the Sr. Five9 Contact Center Engineer partners with customers, business stakeholders, and cross-functional engineering teams to deliver scalable, highly available contact center solutions that enhance customer experience and operational efficiency. This person serves as a subject matter expert, guiding technical strategy, mentoring engineering teams, and driving successful enterprise implementations from discovery through production.The ideal Sr. Five9 Contact Center Engineer is equally comfortable designing enterprise contact center architecture that supports 1,000+ users and 25+ programs and consulting directly with executive stakeholders. This person is a strategic thinker and hands-on engineer who enjoys translating customer requests into tangible solutions, communicates confidently with executives and technical teams alike, and is recognized as a trusted advisor capable of leading enterprise contact center transformations.Key ResponsibilitiesDesign, architect, implement, and support enterprise Five9 contact center solutions.Lead customer discovery sessions to understand business requirements and translate them into scalable technical solutions.Configure and deploy Five9 components including routing strategies, IVRs, campaigns, integrations, reporting, and voice infrastructure.Design and implement SIP trunk connectivity, carrier integrations, and high-availability voice architectures.Troubleshoot complex voice, signaling, network, and application issues across enterprise environments.Serve as the technical lead for large-scale deployments, migrations, Proof of Concepts (POCs), and modernization initiatives.Provide architecture guidance and technical recommendations while balancing business objectives, timelines, and budget constraints.Collaborate with network, security, cloud, infrastructure, development, and customer success teams throughout project lifecycles.Create implementation standards, engineering documentation, deployment runbooks, and operational best practices.Lead technical knowledge-sharing sessions and establish engineering standards across the organization.Identify opportunities to automate operational processes and improve platform scalability, resiliency, and performance.Perform root cause analysis for production incidents and implement long-term corrective actions.Present technical solutions and architecture recommendations to executive stakeholders, customers, and project leadership.QualificationsEducation: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or equivalent professional experience.Experience: 8–10+ years of experience designing and supporting enterprise telecommunications or cloud contact center environments, including 5+ years supporting a user base of 1,000+ users across 20+ programs.Knowledge, Skills, and Abilities: Extensive hands-on experience administering and implementing Five9 solutions. Strong understanding of SIP signaling, RTP media streams, QoS, DNS, networking, and voice protocols. Experience with enterprise call flow design, IVR development, routing strategies, and omnichannel customer engagement. Experience integrating contact center platforms with CRM, workforce optimization, and third-party business applications. Exceptional troubleshooting and analytical skills across voice, networking, and cloud environments. Excellent written, verbal, and presentation skills with the ability to communicate effectively with both technical and executive audiences. Proven ability to lead complex enterprise implementations while managing multiple priorities. Nice to Have Knowledge of APIs, REST services, webhooks, and integration platforms. Experience developing automation scripts using Python, JavaScript, or PowerShell. Familiarity with cloud platforms such as AWS or Azure. Certifications such as Five9 Certified Engineer, CCNA, CCNP, AWS, Azure, or equivalent contact center certifications. Experience leading consulting engagements or serving as a technical advisor for enterprise customers. Work EnvironmentLocation: Hybrid — remote with travel to client sites and offices as needed.Schedule: Full-time; occasional after-hours support for production incidents and enterprise go-lives.Regular engagement with customers, executive stakeholders, and cross-functional network, security, cloud, infrastructure, and customer success teams throughout project lifecycles.Key Essential Functions [example below key provision - you may require others]Must be able to work at a computer for extended periods, including extended screen time for configuration, troubleshooting, and documentation work.Must be able to participate in on-call rotations and respond to production incidents outside of standard business hours as needed.Must be able to travel domestically, and occasionally internationally, to customer sites for discovery sessions, implementations, and go-lives.Must be able to communicate effectively, verbally and in writing, with both technical teams and executive stakeholders.Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Commercial Contract Specialist
Gifthealth · United States USA
Pay
$54k–94k
Setting
Remote
About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryWe are seeking a Commercial Contract Specialist to support the sales team. This position plays a key role in supporting the Commercial Team, ensuring alignment with organizational goals, operational excellence, and compliance standards.The Commercial Contract Specialist supports the contract process through drafting and development of agreements between Gifthealth and pharmaceutical and medical technology companies. The role also supports working through changes and finalizing agreements for execution. This position works with the Commercial, Implementation and Operations leadership teams to ensure agreement drafts are completed with scope and budgets and provides the Legal Department with project background for draft agreement review; ensuring that all agreements are compliant with company policies and legal requirements. The Contract Specialist distributes fully executed agreements to appropriate finance, operational and sales team members, and files final agreements into the contract repository. The Contract Specialist also maintains internal trackers and reports, to be shared with the Commercial, Legal and Operations team leaders.Key ResponsibilitiesSupports contract management by initiating draft NDAs, MSAs, SOWs, and amendments; coordinating scope development with Sales and Operational SMEs; assisting Legal with document formatting and tracking; and maintaining accurate contract files and status updates in the Contract TrackerUtilizes corporate templates as provided by the Legal team.Analyzes proposals and/or other materials to identify requirements and ensures legal requirements, scope, timeline, and budget of the agreement are drafted appropriatelyAnalyze and review externally provided client and certain vendor agreements, and evaluate, and determine if requests for changes to any Gifthealth agreements are acceptable in accordance with our company legal policies and practicesUtilize Contract SOPs to track and initiate renewals and maintain accurate records Leads the full contract development process—including document creation, SME and leadership coordination, review cycles, and feedback integration—and manages final preparation and submission to the appropriate client, vendor, or business development channelsMaintains contract libraries and templates to streamline development and record keeping practicesParticipates in Commercial Team meetings, provide input and support as requiredCompletes other tasks as assignedQualificationsEducation: Bachelor’s degree in life sciences, marketing, business administration, or related field (Required)Licensure/Certification: NoneExperience: 7+ years of experience in patient access support, contract management, client management (Required) Proficiency with document management and contract management systems (Office 365 and Google Suite) (Required) Knowledge, Skills, & Abilities: Knowledge of contract administration principles and processes; budgeting, and pricing fundamentals; commercial pharmacy industry, pharmaceutical and biotechnology industries; CRM and related digital technologies Procurement laws, regulations, and industry standards, (Required) Advanced knowledge of pharmaceutical-related commercial contracting regulations (Required) Knowledge of federal and state contracting policies and regulations, particularly as pertains to HIPAA and patient privacy (Preferred) Excellent verbal, written, and interpersonal communication skills (Required) Advanced communication, organizational, detail oriented, time management, and project coordination skills (Required) Advanced analytical skills and attention to details (Required) Ability to interpret complex contract requirements and documents (Required) Ability to maintain accurate records and manage end-to-end contract workflows (Required) Ability to work independently and adapt quickly to changing conditions (Required) Ability to contribute to contract strategy and improve processes (Preferred) Ability to foster cross-functional collaboration (Preferred) Work EnvironmentLocation: RemoteSchedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business.Regular meetings with internal Commercial, Legal, and senior leadership teams. This role may also have limited participation in meetings with external clients and vendors. Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teamsEmployment ClassificationStatus: Full-timeFLSA: Exempt Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Forecasting & Capacity Planning Analyst
Gifthealth · USA
Pay
$90k–100k
Setting
Remote
About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryWe are seeking a Forecasting & Capacity Planning Analyst to develop, maintain, and continuously improve demand forecasting models and operational capacity plans across Gifthealth’s fulfillment and clinical operations. This position plays a key role in supporting the Operations, Supply Chain, and Clinical Services teams, ensuring alignment with organizational growth goals, service-level commitments, operational excellence, and regulatory compliance standards.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Software Engineer
Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
Pay
$140k–220k
Setting
Remote
About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryThe technology team at Gifthealth is where the innovation happens. We’re responsible for developing and maintaining the software that powers all of our customer and internal facing products. Our software is used by patients, providers, pharmacies, and our own internal staff across the US.Key ResponsibilitiesCreate innovative solutions to meet our company’s business and technical needs.Design, develop, and maintain high-quality software and test suites.Work on a highly collaborative and talented development team.Troubleshoot system issues and monitor performance.Collaborate with clients and cross-functional teams to develop solutions that meet requirements and compliance standards.Participate in code reviews and provide feedback to other engineers.QualificationsStrong proficiency in Ruby and Rails (or similar technologies), test suites (ex. minitest), and third party API integrations (ex. Twilio, Stripe, etc.).Proficiency in frontend technologies like Bootstrap, CSS, Javascript, etc.Proficiency in database technologies like Postgres.Experience with software development tools and processes such as Git, pull requests, Agile, etc.Strong analytical and problem-solving skillsExcellent written and verbal communication skillsAbility to work independently as well as collaboratively with cross-functional teamsAbility to take abstract business concepts and translate them into technical deliverables.At least 5 years of professional software engineering experience.Work EnvironmentLocation: RemoteSchedule: Full-time May require additional availability or flexibility for escalations.Regular meetings with your team, department, or leadership to ensure alignment.Key Essential FunctionsMust be able to sit and/or work at a computer for extended periods of time.Must be able to use standard computer equipment, including a keyboard, mouse, and monitor, for prolonged periods.Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing code and technical documentation.Must be able to communicate effectively with team members and stakeholders via written communication, video conferencing, and in-person meetings.Must be able to participate in meetings, planning sessions, and collaborative work activities during standard business hours.Employment ClassificationStatus: Full-timeFLSA: Exempt Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
Design Engineer
Gifthealth · 4343 Equity Drive Ste A Columbus Columbus OH 43228 USA
Pay
$95k–205k
Setting
Remote
About UsAt Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.Position SummaryReporting to the Director of Engineering, the Design Engineer partners closely with Product Design and Product Engineering to build high-quality, user-centered software experiences. This role focuses on translating product and design intent into scalable, accessible, and performant interfaces and systems. The Design Engineer bridges design and engineering by contributing to design systems, frontend architecture, and implementation details that directly impact end-user experience. The role plays a critical part in shaping how Gifthealth’s products look, feel, and function.We are seeking a Design Engineer to support the product team, ensuring alignment with organizational goals, operational excellence, and compliance standards.Key ResponsibilitiesBuilds and maintains user-facing product features with a strong emphasis on usability, accessibility, and performancePartners with Product Designers to translate design concepts, prototypes, and UX flows into production-ready implementationsContributes to and evolve the product design system, component libraries, and UI patternsCollaborates with Product and Engineering teams to define interaction patterns, technical constraints, and implementation approachesEnsures design fidelity, responsiveness, and cross-browser compatibility across supported platformsAdvocates for best practices in frontend architecture, design quality, and developer experienceQualificationsEducation: Bachelor’s degree in computer science, engineering, design, or related field OR equivalent practical experience (Required)Formal training in UX, HCI, or interaction design (Preferred)Licensure/Certification: NoneExperience: 3–5 years of experience working on user-facing software products (Required)Demonstrated experience collaborating with designers on production applications (Required)Experience at product-led technology companies (Preferred)Experience working with design systems or platform-level UI infrastructure (Preferred)Experience building or maintaining shared design systems (Preferred)Knowledge, Skills, & Abilities: Knowledge of modern frontend web technologies and frameworks; product design principles, including usability, accessibility, and interaction design; and design systems and component-based architecture (Required)Knowledge of healthcare or regulated digital product environments; performance optimization and web standards (e.g., WCAG); and server-rendered or edge-based web platforms (Preferred)Strong frontend development (e.g., React, TypeScript, modern CSS) skills (Required)Cross-functional collaboration skills with design and product partners (Required)Skilled in leveraging modern product-team tooling to streamline workflows, enhance cross-functional collaboration, and support efficient, data-driven delivery (Preferred)Ability to translate design artifacts (Figma or similar) into high-quality code (Required)Ability to balance design intent with technical constraints (Required)Ability to make thoughtful tradeoffs between speed, quality, and scalability (Required)Ability to communicate design and engineering decisions clearly (Required)Ability to influence product quality through design-driven engineering decisions (Preferred)Ability to iterate quickly based on user feedback and product insights (Preferred)Work EnvironmentLocation: RemoteSchedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as neededRegular meetings with internal Product Design, Product Management, Software Engineering, and Quality/Accessibility stakeholder teams.Key Essential FunctionsMust be able to remain in a stationary position for extended periods while writing or reviewing documentationMust be able to work on a computer for the entire shiftMust be able to attend virtual meetings with cross-functional teamsEmployment ClassificationStatus: Full-timeFLSA: Exempt Equal Employment Opportunity (EEO) StatementGifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!DisclaimerThis job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Listed by Gifthealth for a position based in the United States. Employers on this board attest they are hiring domestically.
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