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IT Specialist
Pontera · New York, New York, United States
Pay
$100k–130k
Setting
On-site
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IT Specialist
New York, New York, United States
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Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.
Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.
Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.
DESCRIPTION
Pontera is seeking a highly skilled and motivated IT Specialist to join the Global IT team and lead IT operations for the New York office.
As part of Pontera’s Global IT organization, this position works closely with Infrastructure, Security, R&D, and Operations teams to support secure, stable, and scalable IT operations across the company.
Serving as the primary IT owner for the NY office, the role is responsible for employee support, office infrastructure, endpoint management, SaaS administration, identity operations, and operational continuity in a fast-paced fintech environment.
Responsibilities include hands-on operational support, infrastructure administration, endpoint and security operations, project execution, and cross-functional collaboration.
The ideal candidate is a highly independent IT professional capable of managing operational responsibilities while collaborating within a global IT organization.
RESPONSIBILITIES
Onsite IT Operations & Employee Support
Serve as the primary onsite IT owner for the NY office supporting approximately 100+ employees.
Lead onsite operational response and coordinate escalations during infrastructure, endpoint, or office technology incidents.
Provide hands-on technical support for hardware, software, SaaS applications, conferencing systems, and office technology.
Deliver executive and business-critical support in a fast-paced operational environment.
Manage onboarding and offboarding processes including device preparation, account provisioning, permissions management, and asset handling.
Support office events and business activities requiring onsite IT support.
Ensure timely resolution of operational and technical issues impacting employee workflows.
Infrastructure Administration & Office Technology
Manage and support office infrastructure including enterprise networking, firewalls, wireless networks, VPN connectivity, CCTV systems, physical access control, conferencing technologies, and office AV systems, using platforms such as Fortinet, UniFi, Cato, and Zoom.
Coordinate with ISPs and local vendors for troubleshooting, maintenance, and operational continuity.
Perform onsite troubleshooting for network, hardware, and office infrastructure issues.
Support and administer cloud infrastructure services including Amazon WorkSpaces environments, cloud-hosted operational platforms, and related access/connectivity workflows.
Support office expansions, relocations, cabling, and infrastructure deployment projects.
Datacenter & Technical Operations Support
Support operational activities related to datacenter infrastructure and internal technical environments.
Coordinate with Infrastructure and R&D teams on maintenance, deployments, operational readiness, and troubleshooting activities.
Assist with infrastructure implementations, hardware lifecycle activities, and onsite operational support when required.
Endpoint Management & Identity Operations
Manage MacOS and Windows endpoint lifecycle operations through MDM platforms including Kandji \Iru and Microsoft Intune, covering enrollment, compliance, patching, deployment, and troubleshooting.
Administer identity and access management processes across SaaS platforms and internal systems using Okta and related identity platforms.
Provision and deprovision users, groups, permissions, and application access based on operational and security requirements
Collaborate with Security teams on endpoint compliance, remediation, and enforcement initiatives.
SaaS Administration & Business Systems Support
Support centralized SaaS operations and lifecycle management through platforms such as Torii, including onboarding, licensing, troubleshooting, access governance, and operational administration.
Administer and support core business and collaboration platforms including Google Workspace, Zoom, and related SaaS environments.
Partner with business stakeholders to support operational processes, business systems usage, and productivity workflows.
Assist with SaaS integrations, automation initiatives, and operational improvements using platforms such as Workato and BlinkOps.
Project Execution & Operational Initiatives
Lead and execute onsite IT infrastructure and operational projects from planning through implementation and operational handoff.
Participate in infrastructure, security, office expansion, and automation initiatives.
Support cross-functional technical projects with global IT team, Security, R&D and Facilities teams.
Contribute to process improvements and operational scalability initiatives.
Documentation & Operational Ownership
Maintain clear technical documentation for infrastructure, operational procedures, and support processes.
Track operational tasks, incidents, and projects through Jira\ monday.com or equivalent platforms.
Maintain operational ownership, prioritization, and accountability for onsite IT operations and service delivery.
REQUIREMENTS
Required Skills & Experience
5+ years of experience in IT operations, infrastructure administration, or onsite corporate IT environments.
Strong hands-on experience supporting both Mac and Windows environments.
Proven experience managing MDM platforms including Kandji and Microsoft Intune.
Strong experience supporting office infrastructure including firewalls, switches, wireless networks, VPN connectivity, and office AV systems.
Experience supporting SaaS administration, onboarding/offboarding workflows, and access management.
Experience working with Security, R&D and Infrastructure teams on operational and compliance initiatives.
Ability to independently prioritize, manage, and execute operational responsibilities with minimal supervision.
Strong troubleshooting and operational ownership capabilities.
Preferred Skills
Experience supporting fintech or high-growth technology environments.
Experience with Fortinet, UniFi, Cato, Google Workspace, Okta, and Azure Entra ID.
Experience with scripting, automation, or operational workflow orchestration platforms such as Workato or BlinkOps.
Experience supporting datacenter or infrastructure environments.
Familiarity with AWS environments and Amazon WorkSpaces administration.
Relevant certifications are an advantage.
WHAT WE OFFER
Compensation: Annual Salary of $100,000-$130,000
Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Equity: All new hires are eligible for equity grant participation
Healthcare: Comprehensive & affordable insurance benefits with a variety of plan options
Retirement: 401(k) with employer match & employer-sponsored access to a retirement advisor
Family Benefits: Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacy
Professional Development: Sponsored learning & development program (to cover classes, certifications, and more!)
Food Perks: Fully stocked kitchen & lunch reimbursement program
Work Flexibility: A hybrid office work model (In-Office Tues/Weds/Thurs and WFH Mon/Fri) & generous PTO day
Occasional after-hours or project-related support may be required based on operational needs
Pontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Are you currently located within commuting distance to New York City and able to work in the office three days per week? (Our office is at the Empire State Building)*
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Which of the following areas do you have direct, hands-on experience managing or supporting? Select all the apply. *
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Kandji\Iru - for macOS devices
Microsoft Intune- for Windows devices
Google Workspace
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What interests you about this opportunity and, specifically, a role where you would serve as the primary onsite IT owner for a growing New York office?*
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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Pontera’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
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Listed by Pontera for a position based in the United States. Employers on this board attest they are hiring domestically.
Senior Billing Operations Specialist
Pontera · New York, New York, United States
Pay
$100k–120k
Setting
On-site
Back to jobs
Senior Billing Operations Specialist
New York, New York, United States
Apply
Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.
Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.
Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.
DESCRIPTION
We're looking for a Senior Billing Operations Specialist to partner closely with Finance, Customer Experience, BI and Product to give billing a single, accountable owner. This is a true partnership across teams: you'll bring order and control to billing operations while continuously raising the bar for how accurate, explainable, and responsive Pontera's billing is for every customer. Billing at Pontera has outgrown the informal, all-hands-on-deck model that carried it so far - it now touches customer trust, adoption, and executive relationships, not just back-office accuracy.
You're the connective tissue across the entire billing lifecycle - the person every other function turns to when something needs to actually get resolved, not just flagged. That means owning billing file validation before release, payment and check reconciliation, credits and refunds end to end process; being the Finance point of contact for all US based teams who they can rely on for any customer-impacting billing issue. The ability to serve as the business owner for our Quote-to-Cash system, translating real defects into requirements so the system gets built around what actually breaks — not just the happy path.
This is a hands-on role for someone who thrives on both building processes and executing on the details. Whether it's catching a rate error before a customer ever sees it, tracking down a missing remittance, or rebuilding a broken reconciliation process from scratch, no task is too small when it comes to protecting the accuracy of our billing and the trust our customers place in us.
What Success Looks Like
Billing at Pontera has outgrown the informal, all-hands-on-deck model that carried it so far - it now touches customer trust, adoption, and executive relationships, not just back-office accuracy.
In the first 90 days, this role moves through three phases: establishing control (documenting end-to-end billing flows, baselining accuracy and cycle time, standing up an exception queue and an interim Finance-CX RACI); stabilizing operations (launching pre-release review for high-risk billing files, implementing a check/payment reconciliation log, and running Quote-to-Cash UAT against real failure scenarios); and reducing recurrence (closing out priority root causes, publishing a scorecard, and formalizing SOPs and escalation thresholds).
By six months, you're equally comfortable auditing a high-risk billing file as you are chasing down an unmatched check, building a RACI, or walking a customer-facing partner through exactly where an issue stands, why it happened and when it'll be resolved. You understand that billing accuracy is built through careful controls, proactive communication, and a willingness to own a problem until it's actually fixed - not just documented.
RESPONSIBILITIES
Review billing files before release, validating rates, minimums, account eligibility and status, duplicate or overlapping lines, legal entity, credits, and exceptions.
Maintain a documented sign-off process and audit trail for every billing release.
Own the intake-to-application process for checks and ACH, including remittance logging, endorsement standards, deposit evidence, and matching to invoices.
Manage unapplied-cash exceptions and reconciliation to AR/GL, and prevent collections notices from going out while a payment is under active reconciliation.
Track credits and refunds from approval through customer receipt, investigating variances and coordinating rebills.
Establish service levels and aging visibility for open credits and disputes.
Serve as the Finance point person for customer-impacting billing issues, providing verified facts, an owner, a due date, and a next update.
Partner with CX on customer language and adoption-risk prioritization.
Build SOPs, checklists, a RACI, exception queues, approval rules, and root-cause logs, converting repeated one-off fixes into scalable controls and automation requirements.
Translate real billing defects into Quote-to-Cash requirements and test cases; maintain a living “will solve / will not solve / unknown” list.
Lead UAT for billing and reconciliation scenarios, and own exceptions after launch.
Report on first-pass accuracy, invoice timeliness, reconciliation aging, unapplied cash, refund cycle time, repeat defects, customer-impacting incidents, and CSR/GTM hours redirected to billing work.
Partner closely with the Senior Revenue Controller and broader Finance team on accounting-side accuracy, while owning the day-to-day operational and customer-facing side of billing independently.
REQUIREMENTS
5+ years in billing operations, order-to-cash, revenue operations, accounts receivable, or finance operations.
Hands-on reconciliation experience across billing, CRM, ERP/GL, bank, check, and CSV-based data.
Strong Excel and data-validation skills, with experience in root-cause analysis, controls, and audit documentation.
A track record resolving complex billing disputes, credits, and refunds.
Able to translate financial facts for customer-facing teams without losing control discipline.
Comfortable influencing & partnering with Finance, CX, Product, RevOps, and Engineering without direct authority.
Experience with billing-system implementations, requirements gathering, and UAT.
Senior enough to redesign a process, not simply absorb tickets into an existing one.
Preferred Qualifications
Experience with NetSuite, DealHub, Stripe, or similar billing/ERP and payments platforms.
Experience in a B2B SaaS or fintech environment.
Experience partnering directly with Customer Success/Experience teams on billing-related escalations.
WHAT WE OFFER
Compensation: Annual Salary of $100,000-$120,000
Opportunity: Own a newly created, high-visibility Finance function at a fast-growing fintech startup revolutionizing how people retire.
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Equity: All new hires are eligible for equity grant participation
Healthcare: Comprehensive & affordable insurance benefits with a variety of plan options
Retirement: 401(k) with employer match & employer-sponsored access to a retirement advisor
Family Benefits: Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacy
Professional Development: Sponsored learning & development program (to cover classes, certifications, and more!)
Food Perks: Fully stocked kitchen & lunch reimbursement program
Work Flexibility: A hybrid office work model (In-Office Tues/Weds/Thurs and WFH Mon/Fri) & generous PTO day
Pontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Are you currently located within commuting distance to New York City and able to work in the office three days per week? (Our office is at the Empire State Building)*
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Are you legally authorized to work in the United States?*
Select...
Will you now or in the future require sponsorship for employment visa status?*
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How many years of hands-on experience do you have in billing operations, order-to-cash, accounts receivable, or a similar finance operations function?*
Select...
Which of the following have you personally owned or performed in a prior role? Select all that apply. *
Reviewing/validating billing before invoices are released
Reconciling payments or cash to invoices
Resolving billing disputes, credits, or refunds
Investigating billing discrepancies across multiple systems/data sources
Building or improving billing processes, controls or SOPs
None of the above
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Pontera’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Gender
Select...
Are you Hispanic/Latino?
Select...
Race & Ethnicity Definitions
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
Select...
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status
Select...
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Listed by Pontera for a position based in the United States. Employers on this board attest they are hiring domestically.
Event Marketing Manager
Pontera · New York, New York, United States
Pay
$110k–130k
Setting
On-site
Back to jobs
Event Marketing Manager
New York, New York, United States
Apply
Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.
Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.
Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.
DESCRIPTION
We’re looking for an Event Marketing Manager to partner with our Director of Events to bring Pontera's event strategy to life. This person will play a key role in planning and executing high-impact experiences while independently owning projects and collaborating closely with Marketing and Sales. We're looking for someone who is equal parts collaborator, executor, and creative problem solver. This role is a true partnership with the Directorof Events, helping bring our event strategy to life while continuously raising the bar for how Pontera shows up in the market.
You'll support the planning and execution of our trade shows, hosted events, executive programs, and field marketing initiatives, while also owning projects independently when appropriate. You'll help transform ideas into exceptional experiences, contribute your own creative thinking, and ensure flawless execution from planning through onsite delivery.
This is a hands-on role for someone who thrives on both planning and execution. Whether you're developing booth concepts, coordinating vendors, managing logistics, packing materials, setting up onsite, or solving last-minute challenges, you're willing to do whatever it takes to deliver a seamless and memorable experience. At Pontera, no task is too small when it comes to creating events that leave a lasting impression.
What Success Looks Like
You're equally comfortable brainstorming a new booth experience as you are labeling shipping boxes, managing inventory, building a run of show, or troubleshooting onsite. You understand that exceptional events are built through thoughtful planning, meticulous execution, and a willingness to jump in wherever needed. You take pride in making the details invisible so attendees experience something extraordinary.
RESPONSIBILITIES
Partner with the Director of Events to plan and execute Pontera's trade shows, conferences, hosted events, executive dinners, and field marketing programs.
Independently manage assigned events and projects while collaborating on larger strategic initiatives.
Bring creative ideas to the table and help transform event concepts into engaging, memorable brand experiences.
Help elevate Pontera's presence through thoughtful booth design, branded environments, and event activations that attract the right audiences.
Own the operational execution of events, including shipping and receiving, inventory management, booth setup and teardown, registration management, vendor coordination, onsite logistics, and post-event reconciliation.
Coordinate vendors, venues, agencies, shipping, travel, registration, and onsite logistics to ensure seamless execution.
Partner closely with Marketing and Sales to align event plans with business goals and campaign priorities.
Track event performance, lead tracking, maintain project plans, and identify opportunities to improve future programs.
Manages event-level budgets, purchase orders, invoices, and expense tracking within approved plans.
Coordinate internal event communications, staffing plans, executive schedules, and event documentation to ensure cross-functional readiness.
Build and maintain strong relationships with vendors and industry partners.
Manage multiple projects simultaneously while maintaining exceptional organization and attention to detail.
Travel up to 20% to support onsite event execution, including trade shows, conferences, and hosted events. This role includes occasional lifting, shipping, booth setup, and other hands-on responsibilities to help deliver exceptional event experiences.
REQUIREMENTS
A collaborative mindset with the confidence to own projects independently while partnering closely with leadership on larger initiatives.
5-7 years of experience in event marketing, field marketing, or event management in a B2B Saas environment.
Proven experience managing trade shows, conferences, and industry events from planning through execution.
Strong expertise in vendor management, event logistics, budgeting, and project management.
Experience partnering cross-functionally with Marketing, Sales, and external stakeholders.
Outstanding organizational skills with the ability to manage multiple complex initiatives simultaneously.
Experience building event reporting and performance measurement frameworks to evaluate program success.
A creative mindset with a passion for designing memorable brand experiences.
Comfortable working independently while collaborating effectively across teams.
This is a hands-on role that requires a willingness to pitch in wherever needed to ensure every event is executed flawlessly.
Preferred Qualifications
Experience using Monday.com for project management.
Experience with Marketo or another marketing automation platform.
Experience in financial services marketing is a plus.
WHAT WE OFFER
Compensation: Annual Salary of $110,000-$130,000
Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Equity: All new hires are eligible for equity grant participation
Healthcare: Comprehensive & affordable insurance benefits with a variety of plan options
Retirement: 401(k) with employer match & employer-sponsored access to a retirement advisor
Family Benefits: Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacy
Professional Development: Sponsored learning & development program (to cover classes, certifications, and more!)
Food Perks: Fully stocked kitchen & lunch reimbursement program
Work Flexibility: A hybrid office work model (In-Office Tues/Weds/Thurs and WFH Mon/Fri) & generous PTO day
Pontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Cover Letter
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Are you currently located within commuting distance to New York City and able to work in the office three days per week? (Our office is at the Empire State Building)*
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Are you legally authorized to work in the United States?*
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Will you now or in the future require sponsorship for employment visa status?*
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Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Pontera’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Gender
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Are you Hispanic/Latino?
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Race & Ethnicity Definitions
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
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Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status
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PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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