Enterprise Customer Success Manager
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Partner Success
Overview
Application
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
Role:
As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer.
This is a remote, US-based role.
Responsibilities:
Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers
Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products
Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc.
Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals)
Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!)
Establish business goals with each client and establish a plan to achieve targets
Requirements:
5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud
Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering
Partner with Sales during pre and post sales
Self-motivated, detail-oriented, with a big appetite for making our partners successful
Experience with Salesforce and Apollo, a plus
Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences
Candidates must be legally authorized to work in the United States and must live in the United States
Salary Range:
$130,000/year - $150,000/year + bonus + equity + benefits
Perks:
Employer paid group health insurance for you and your dependents
401(k) plan with employer match (or equivalent for non US-based roles)
Flexible paid time off
Regular company-wide in-person events
Home office stipend, and more!
Corporate Values:
Follow Through
Deep Understanding
Whatever It Takes
Do Something Smart
Apply for this Job
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Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
Strategic Customer Success Manager
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Partner Success
Overview
Application
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
Role:
As a Strategic Customer (Partner) Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer.
Responsibilities:
Own the relationships for strategic accounts across our bank, credit union, and fintech customers
Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products
Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc.
Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals)
Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!)
Establish business goals with each client and establish a plan to achieve targets
Requirements:
7-9 years experience as an advisor, consultant, Customer Success Manager or Account Manager in the Fraud and/or Identity space
Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Data Science, Product, Fraud Intelligence and Engineering
Partner with Sales during pre and post sales
Experience with Salesforce and Salesloft, a plus
Self-motivated, detail-oriented, with a big appetite for making our partners successful
Willingness to travel up to 15% of the time to visit clients and for industry relevant conferences
Candidates must be legally authorized to work in the United States and must live in the United States
Salary Range:
$160,000/year - $190,000/year base + bonus + equity + benefits
Perks:
Employer paid group health insurance for you and your dependents
401(k) plan with employer match (or equivalent for non US-based roles)
Flexible paid time off
Regular company-wide in-person events
Home office stipend, and more!
Corporate Values:
Follow Through
Deep Understanding
Whatever It Takes
Do Something Smart
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the . We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least, we’ve even made history - we were the first company to go live with the and testified before the on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
Role:
SentiLink earns trust with prospects and customers (“partners”) by quantifying value with clear, data-backed business cases. The Solution Analytics team turns pilot datasets into rigorous retrospectives and ROI narratives that inform partner decisions and accelerate adoption. We also support existing partners with targeted, high-impact analyses that surface opportunities, de-risk implementations, and demonstrate ongoing value.
We’re looking for an analyst who blends business acumen with analytical rigor—someone who can frame ambiguous questions, structure analyses, and distill complex findings into executive-ready stories. You have a track record of translating data into decisions, building compelling presentations, and delivering them to senior stakeholders. Success in this role means owning the end-to-end analytics workflow (from scoping and methodology through insights and recommendations), communicating crisply, and influencing outcomes across Sales, Partner Success, Product, and Engineering.
This is a remote, US-based role.
Responsibilities:
Conduct client discovery calls with account executives.
Meet with clients to discuss fraud strategies to mitigate risk.
Strategizing with the sales team to ensure alignment with partner’s needs.
Create and deliver presentations aligned to proposed solution value.
Support the sales team with all technical related queries.
Establish best practices across all solution analytics team members through effective coaching.
Design and execute analysis for white papers and other industry materials. Identity relevant insights, e.g., based on emerging fraud tactics, and collaborate on publishing
Develop relationships and maintain customer relationships.
Requirements:
3-5 years work experience at a VC-backed startup, management consulting, banking or private equity firm with an analytical focus
Strong analytical & communication skills, comfortable with ambiguity, a quick learner, drives work independently
Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity
Exceptional interpersonal skills
Ability to present ideas in a clear, user-friendly way
Technical skills: you should be a pro with Google docs, sheets & slides; proficiency with SQL and/or Python a plus
Bachelor’s degree in computer science or software engineering (ability to write scripts), a plus
Candidates must be legally authorized to work in the United States and must live in the United States
Salary Range:
$160,000/year - $190,000/year + equity + benefits
Perks:
Employer paid group health insurance for you and your dependents
401(k) plan with employer match (or equivalent for non US-based roles)
Flexible paid time off
Regular company-wide in-person events
Home office stipend, and more!
Corporate Values:
Follow Through
Deep Understanding
Whatever It Takes
Do Something Smart
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
SentiLink https://www.sentilink.com/ provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 https://www.forbes.com/companies/sentilink/?list=fintech50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV https://resources.sentilink.com/blog/sentilink-makes-history-as-first-ecbsv-provider and testified before the United States House of Representatives https://resources.sentilink.com/media/sentilinks-statement-before-the-house-financial-services-committee on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
ROLE:
SentiLink earns trust with prospects and customers (“partners”) by quantifying value with clear, data-backed business cases. The Solution Analytics team turns pilot datasets into rigorous retrospectives and ROI narratives that inform partner decisions and accelerate adoption. We also support existing partners with targeted, high-impact analyses that surface opportunities, de-risk implementations, and demonstrate ongoing value.
We’re looking for an analyst who blends business acumen with analytical rigor—someone who can frame ambiguous questions, structure analyses, and distill complex findings into executive-ready stories. You have a track record of translating data into decisions, building compelling presentations, and delivering them to senior stakeholders. Success in this role means owning the end-to-end analytics workflow (from scoping and methodology through insights and recommendations), communicating crisply, and influencing outcomes across Sales, Partner Success, Product, and Engineering.
This is a remote, US-based role.
RESPONSIBILITIES:
- Conduct client discovery calls with account executives.
- Meet with clients to discuss fraud strategies to mitigate risk.
- Strategizing with the sales team to ensure alignment with partner’s needs.
- Create and deliver presentations aligned to proposed solution value.
- Support the sales team with all technical related queries.
- Establish best practices across all solution analytics team members through effective coaching.
- Design and execute analysis for white papers and other industry materials. Identity relevant insights, e.g., based on emerging fraud tactics, and collaborate on publishing
- Develop relationships and maintain customer relationships.
REQUIREMENTS:
- 3-5 years work experience at a VC-backed startup, management consulting, banking or private equity firm with an analytical focus
- Strong analytical & communication skills, comfortable with ambiguity, a quick learner, drives work independently
- Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity
- Exceptional interpersonal skills
- Ability to present ideas in a clear, user-friendly way
- Technical skills: you should be a pro with Google docs, sheets & slides; proficiency with SQL and/or Python a plus
- Bachelor’s degree in computer science or software engineering (ability to write scripts), a plus
- Candidates must be legally authorized to work in the United States and must live in the United States
SALARY RANGE:
- $160,000/year - $190,000/year + equity + benefits
PERKS:
- Employer paid group health insurance for you and your dependents
- 401(k) plan with employer match (or equivalent for non US-based roles)
- Flexible paid time off
- Regular company-wide in-person events
- Home office stipend, and more!
CORPORATE VALUES:
- Follow Through
- Deep Understanding
- Whatever It Takes
- Do Something Smart
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
SentiLink https://www.sentilink.com/ provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 https://www.forbes.com/companies/sentilink/?list=fintech50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV https://resources.sentilink.com/blog/sentilink-makes-history-as-first-ecbsv-provider and testified before the United States House of Representatives https://resources.sentilink.com/media/sentilinks-statement-before-the-house-financial-services-committee on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
Role:
As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer.
This is a remote, US-based role.
Responsibilities:
- Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers
- Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products
- Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc.
- Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals)
- Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!)
- Establish business goals with each client and establish a plan to achieve targets
Requirements:
- 5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud
- Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering
- Partner with Sales during pre and post sales
- Self-motivated, detail-oriented, with a big appetite for making our partners successful
- Experience with Salesforce and Apollo, a plus
- Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences
- Candidates must be legally authorized to work in the United States and must live in the United States
SALARY RANGE:
- $130,000/year - $150,000/year + bonus + equity + benefits
PERKS:
- Employer paid group health insurance for you and your dependents
- 401(k) plan with employer match (or equivalent for non US-based roles)
- Flexible paid time off
- Regular company-wide in-person events
- Home office stipend, and more!
CORPORATE VALUES:
- Follow Through
- Deep Understanding
- Whatever It Takes
- Do Something Smart
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
SentiLink https://www.sentilink.com/ provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 https://www.forbes.com/companies/sentilink/?list=fintech50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV https://resources.sentilink.com/blog/sentilink-makes-history-as-first-ecbsv-provider and testified before the United States House of Representatives https://resources.sentilink.com/media/sentilinks-statement-before-the-house-financial-services-committee on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
ROLE:
As a Strategic Customer (Partner) Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer.
RESPONSIBILITIES:
- Own the relationships for strategic accounts across our bank, credit union, and fintech customers
- Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products
- Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc.
- Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals)
- Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!)
- Establish business goals with each client and establish a plan to achieve targets
REQUIREMENTS:
- 7-9 years experience as an advisor, consultant, Customer Success Manager or Account Manager in the Fraud and/or Identity space
- Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Data Science, Product, Fraud Intelligence and Engineering
- Partner with Sales during pre and post sales
- Experience with Salesforce and Salesloft, a plus
- Self-motivated, detail-oriented, with a big appetite for making our partners successful
- Willingness to travel up to 15% of the time to visit clients and for industry relevant conferences
- Candidates must be legally authorized to work in the United States and must live in the United States
SALARY RANGE:
- $160,000/year - $190,000/year base + bonus + equity + benefits
PERKS:
- Employer paid group health insurance for you and your dependents
- 401(k) plan with employer match (or equivalent for non US-based roles)
- Flexible paid time off
- Regular company-wide in-person events
- Home office stipend, and more!
CORPORATE VALUES:
- Follow Through
- Deep Understanding
- Whatever It Takes
- Do Something Smart
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
SentiLink https://www.sentilink.com/ provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 https://www.forbes.com/companies/sentilink/?list=fintech50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV https://resources.sentilink.com/blog/sentilink-makes-history-as-first-ecbsv-provider and testified before the United States House of Representatives https://resources.sentilink.com/media/sentilinks-statement-before-the-house-financial-services-committee on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
ROLE:
We’re looking for an experienced Learning & Development professional to build and scale learning at SentiLink.
This is a foundational role. You’ll define our learning strategy, mature existing programs, and build new ones that help employees, managers, and leaders grow throughout their careers.
You’ll own learning across the employee lifecycle - from onboarding and fraud education through to manager development, leadership capability, performance enablement, and knowledge sharing. Some programs already exist; many don’t. You’ll be expected to identify where learning can have the biggest impact, design practical solutions, and deliver them.
This role reports to the Head of People and partners closely with leaders across the company.
RESPONSIBILITIES:
- Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives that have measurable business impact.
- Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth.
- Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance.
- Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders across the company.
- Improve how employees access and share knowledge by helping build scalable learning resources, documentation, and self-service tools.
- Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes.
- Act as the primary owner for learning and development at SentiLink, balancing long-term strategy with hands-on execution.
REQUIREMENTS:
- 6-10 years of experience in Consulting (leading learning, change management, or organizational effectiveness workstreams), Learning & Development, Talent Development, or similar.
- Experience building and scaling learning programs rather than simply delivering existing content.
- Excellent presentation and facilitation skills, with the ability to engage a range of audiences.
- Strong program management skills and the ability to independently drive multiple initiatives from idea through execution.
- Experience designing practical, engaging learning experiences for adult learners.
- Excellent written and verbal communication skills.
- Comfortable working in an ambiguous, fast-paced environment where you’ll be building many programs from the ground up.
- Curious, collaborative, pragmatic, and highly execution-oriented.
PREFERRED
- Experience in a startup or high-growth technology company.
- Experience supporting technical organizations.
COMPENSATION:
$155,000-$200,000/year + equity + benefits
PERKS:
- Employer paid group health insurance for you and your dependents
- 401(k) plan with employer match (or equivalent for non US-based roles)
- Flexible paid time off
- Regular company-wide in-person events
- Home office stipend, and more!
CORPORATE VALUES:
- Follow Through
- Deep Understanding
- Whatever It Takes
- Do Something Smart
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
Account Executive
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Sales
Overview
Application
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
Role:
As an Account Executive, you will be responsible for selling SentiLink solutions to prospective customers. You'll do this by helping them solve their fraud and identity problems using our products and developing long-term relationships with our partners. In this role you'll be aligned to a specific vertical, where you'll build deep expertise and own the market. Because we are a startup, we expect you to help build our company by wearing several hats as we scale.
SentiLink is hiring Account Executives across Mid Market, Enterprise, and Strategic Accounts. We'll match your segment, title, and scope to your experience.
This is a remote, US-based role.
Responsibilities:
Proactively reach out to prospective partners within your assigned vertical to discover companies that we can serve
Own the sales process by leading meetings, building relationships, marshalling SentiLink resources to deliver solutions, preparing analytical business cases, and closing commercial agreements
Navigate complex organizations to align with decision makers and build champions within prospects and partners
Continue to drive value to our partners post-close by owning relationships and helping our partners be successful with our solutions
Represent SentiLink in accordance with our corporate values at all times
Requirements:
5+ years successful experience in sales and business development
Track record of successfully employing a top-down sales motion for complex technical products
Experience selling into financial services or other verticals SentiLink is expanding into, such as fintech, crypto, insurance, healthcare, government, retail, ecommerce, retail energy or telecommunications
Familiarity with identity verification or other fraud detection solutions (or a strong willingness to learn)
Self-motivated, detail-oriented, with a big appetite for winning and a hustling mentality
Candidates must be legally authorized to work in the United States and must live in the United States
Compensation:
$200,000-350,000 OTE + equity + benefits
Note: This salary range may be inclusive of several career levels, and the actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, and qualifications.
Perks:
Employer paid group health insurance for you and your dependents
401(k) plan with employer match (or equivalent for non US-based roles)
Flexible paid time off
Regular company-wide in-person events
Home office stipend, and more!
Corporate Values:
Follow Through
Deep Understanding
Whatever It Takes
Do Something Smart
Apply for this Job
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Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
SentiLink https://www.sentilink.com/ provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 https://www.forbes.com/companies/sentilink/?list=fintech50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner https://www.businesswire.com/news/home/20260330439998/en/SentiLink-Named-a-2026-FICO-Industry-Vanguard-Decision-Award-Winner-for-Leadership-in-Identity-Theft-Detection. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV https://resources.sentilink.com/blog/sentilink-makes-history-as-first-ecbsv-provider and testified before the United States House of Representatives https://resources.sentilink.com/media/sentilinks-statement-before-the-house-financial-services-committee on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
ROLE:
As an Account Executive, you will be responsible for selling SentiLink solutions to prospective customers. You'll do this by helping them solve their fraud and identity problems using our products and developing long-term relationships with our partners. In this role you'll be aligned to a specific vertical, where you'll build deep expertise and own the market. Because we are a startup, we expect you to help build our company by wearing several hats as we scale.
SentiLink is hiring Account Executives across Mid Market, Enterprise, and Strategic Accounts. We'll match your segment, title, and scope to your experience.
This is a remote, US-based role.
RESPONSIBILITIES:
- Proactively reach out to prospective partners within your assigned vertical to discover companies that we can serve
- Own the sales process by leading meetings, building relationships, marshalling SentiLink resources to deliver solutions, preparing analytical business cases, and closing commercial agreements
- Navigate complex organizations to align with decision makers and build champions within prospects and partners
- Continue to drive value to our partners post-close by owning relationships and helping our partners be successful with our solutions
- Represent SentiLink in accordance with our corporate values at all times
REQUIREMENTS:
- 5+ years successful experience in sales and business development
- Track record of successfully employing a top-down sales motion for complex technical products
- Experience selling into financial services or other verticals SentiLink is expanding into, such as fintech, crypto, insurance, healthcare, government, retail, ecommerce, retail energy or telecommunications
- Familiarity with identity verification or other fraud detection solutions (or a strong willingness to learn)
- Self-motivated, detail-oriented, with a big appetite for winning and a hustling mentality
- Candidates must be legally authorized to work in the United States and must live in the United States
COMPENSATION:
$200,000-350,000 OTE + equity + benefits
Note: This salary range may be inclusive of several career levels, and the actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, and qualifications.
PERKS:
- Employer paid group health insurance for you and your dependents
- 401(k) plan with employer match (or equivalent for non US-based roles)
- Flexible paid time off
- Regular company-wide in-person events
- Home office stipend, and more!
CORPORATE VALUES:
- Follow Through
- Deep Understanding
- Whatever It Takes
- Do Something Smart
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
Head of Solutions Strategy & Analytics
Location
United States
Employment Type
Full time
Location Type
Remote
Department
Analytics
Overview
Application
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.
We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.
We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.
SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.
Role:
As the Head of Solutions Analytics, you'll lead a team of business analysts and data scientists who are deeply embedded in SentiLink's sales process and our partner relationships. At SentiLink, earning the trust of prospects and customers (whom we refer to internally as partners) starts with a compelling, data-driven business case, and your team is responsible for building it.
The Solutions Analytics team consumes a prospect's pilot data and delivers a rigorous retro study, while supporting existing partners with ad-hoc analytical needs. The team is responsible for constructing and presenting compelling analytical stories to both technical and executive audiences. You'll own and expand this mandate: deepening our consultative work with partners, building out analytical hooks to generate early-stage pipeline, and further expanding the ways in which we leverage analytics across the company.
You're a hands-on leader who pairs analytical judgment with exceptional communication skills, and who builds trusted relationships as a coach, mentor, and strategic partner, both internally and externally.
This is a remote, US-based role.
Responsibilities:
Partner with account executives on discovery, and meet with partners to shape fraud and identity strategies that mitigate risk.
Translate analysis into compelling, executive-ready narratives and presentations aligned to the value of the proposed solution.
Act as the analytical and technical thought partner to the sales team, ensuring alignment with each partner's needs.
Build, coach, and scale the Solutions Analytics team, establishing best practices and raising the bar across the group.
Expand the team's scope beyond pre-sales retros into pipeline analytics and deeper, ongoing partner consulting.
Design and execute analysis for white papers and other industry materials — surfacing relevant insights, such as emerging fraud tactics, and collaborating on publishing.
Develop and maintain durable, trusted relationships with partners over the full lifecycle.
Requirements:
8+ years of total professional experience, including 5+ years of people management
A background in consulting, financial services, analytics, and/or a high-growth startup environment.
A track record of leading teams and developing talent, with the executive presence to influence senior stakeholders.
Strong data and analytics fundamentals, with the judgment to know which analysis matters and the storytelling skill to make it land.
Exceptional communication and interpersonal skills, and the ability to present complex business cases in a clear, accessible way.
Comfort with ambiguity, a bias toward driving work independently, and a quick-learner mindset.
Genuine enthusiasm for becoming an expert on financial services, fraud, and identity.
Exposure to a sales or commercial environment, and a consultative approach to working with partners.
A bachelor's degree (any field); an MBA or advanced degree is a plus.
Fluency with Google Docs, Sheets, and Slides; hands-on comfort with SQL and/or Python is a plus.
Candidates must be legally authorized to work in the United States and must live in the United States.
Compensation:
$200,000 - $260,000/year + equity + benefits
Perks:
Employer paid group health insurance for you and your dependents
401(k) plan with employer match (or equivalent for non US-based roles)
Flexible paid time off
Regular company-wide in-person events
Home office stipend, and more!
Corporate Values:
Follow Through
Deep Understanding
Whatever It Takes
Do Something Smart
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by SentiLink for a position based in the United States. Employers on this board attest they are hiring domestically.
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