Senior Manager / Director, Carrier Operations
Location
San Francisco, CA; Los Angeles, CA; New York, NY; Seattle, WA
Employment Type
Full time
Location Type
Remote
Department
Business Operations
Compensation
$234K – $325K • Offers Equity
The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.
Overview
Application
🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
Every package that moves between a Whatnot seller and buyer touches a carrier — and shipping is one of the largest cost and experience levers in the business. As Senior Manager / Director of Carrier Operations, you will own Whatnot's global carrier function end to end: the relationships, the economics, the operating rhythm, and the team behind them. Our network spans domestic and international parcel carriers (USPS, UPS, FedEx, Royal Mail, DHL, DPD, Mondial Relay, Canada Post, Australia Post, and more) as well as shipping integrators like Shippo and Sendcloud. In this role you will:
Own carrier performance monitoring. Build and run the daily/weekly monitoring of shipping health — margin, on-time delivery, label generation success, scan rates, surcharge and refund rates, and CX contact volume — define the topline carrier KPIs, surface degradation early, and drive issues to resolution with the right internal and external owners.
Own carrier pricing. Understand and size every carrier price change (rate cards, surcharges, fuel, zone remapping), decide with Product/Eng and business leadership whether and how to pass changes through, coordinate customer communications and CX readiness, and hold carriers accountable to advance notice on pricing and data changes.
Lead disruption response. Monitor and respond to carrier API changes, tariffs and regulatory shifts (e.g., de minimis changes), carrier policy updates, and weather events — quarterbacking coordinated cross-functional responses with Product, Engineering, CX, Trust & Safety, and Public Policy.
Own shipping cost integrity. Run the invoice reconciliation process across all carriers and integrators, ensure carrier charges map correctly to internal data, drive rate shadowing to catch mispricing, and partner with Accounting, Strategic Finance, and Analytics to reconcile margin reporting into a single trusted source of truth.
Manage carrier relationships and negotiations. Own the weekly/biweekly operating cadence with each carrier and integrator, set agendas that drive our priorities, escalate and resolve operational issues (rate card mismatches, incorrect surcharges, RTS spikes, collections delays), and lead or support rate negotiations, RFPs, and contract changes.
Recover money we're owed. Own claims at scale (thousands of loss/damage claims per week), bulk claims programs, unused label refunds, and overcharge credits — a direct, measurable margin lever.
Own carrier-side seller and CX operations. Oversee high-value stuck-shipment resolution, BYOL support, seller collections, hazmat violation management, and carrier violation remediation in partnership with Account Managers and Support.
Launch and scale. Onboard new carriers, service levels, lanes, and markets — from commercial diligence through data integration and ramp — and set the 12–18 month strategy for the carrier function as Whatnot's volume and international footprint grow.
Build and lead the team. Manage and develop a team of carrier operations analysts and associates, define clear ownership across monitoring, pricing, reconciliation, and escalations, and identify what to automate, playbook, or hand off as we scale.
👋 You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our Senior Manager / Director of Carrier Operations you should have:
8–12+ years of experience in parcel/carrier operations, logistics, transportation procurement, or marketplace operations — ideally at a high-volume ecommerce company, marketplace, 3PL, integrator, or carrier
Experience owning carrier relationships and negotiations, including rate cards, surcharges, SLAs, and contract terms across multiple domestic and international carriers
Deep fluency in parcel economics and cost integrity: rate structures, fuel and peak surcharges, VAT/tax treatment, FX, invoice audit and reconciliation, and claims recovery
Strong analytical rigor — you're comfortable owning shipping margin down to the invoice line and reconciling numbers across finance, accounting, and analytics systems; SQL and tools like Sigma, Hex, or Looker are a strong plus
Proven cross-functional leadership: you can align Product, Engineering, Finance, CX, and external partners around a plan, and run a tight operating cadence with vendors
Experience managing and developing a team, including building playbooks and delegating standardized work
Calm, structured incident response instincts — you're the person people want running point when a carrier changes an API, a lane starts failing, or a tariff lands
International shipping and cross-border experience (customs, duties, de minimis, VAT) strongly preferred
Ability to think strategically and execute methodically in a fast-moving, ambiguous environment
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Whatnot for a position based in the United States. Employers on this board attest they are hiring domestically.
Consumer
36 days ago
Senior Manager / Director, Carrier Operations
Whatnot · San Francisco, California, United States
Senior Manager / Director, Carrier Operations
Location
San Francisco, CA; Los Angeles, CA; New York, NY; Seattle, WA
Employment Type
Full time
Location Type
Remote
Department
Business Operations
Compensation
$234K – $325K • Offers Equity
The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.
Overview
Application
🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
Every package that moves between a Whatnot seller and buyer touches a carrier — and shipping is one of the largest cost and experience levers in the business. As Senior Manager / Director of Carrier Operations, you will own Whatnot's global carrier function end to end: the relationships, the economics, the operating rhythm, and the team behind them. Our network spans domestic and international parcel carriers (USPS, UPS, FedEx, Royal Mail, DHL, DPD, Mondial Relay, Canada Post, Australia Post, and more) as well as shipping integrators like Shippo and Sendcloud. In this role you will:
Own carrier performance monitoring. Build and run the daily/weekly monitoring of shipping health — margin, on-time delivery, label generation success, scan rates, surcharge and refund rates, and CX contact volume — define the topline carrier KPIs, surface degradation early, and drive issues to resolution with the right internal and external owners.
Own carrier pricing. Understand and size every carrier price change (rate cards, surcharges, fuel, zone remapping), decide with Product/Eng and business leadership whether and how to pass changes through, coordinate customer communications and CX readiness, and hold carriers accountable to advance notice on pricing and data changes.
Lead disruption response. Monitor and respond to carrier API changes, tariffs and regulatory shifts (e.g., de minimis changes), carrier policy updates, and weather events — quarterbacking coordinated cross-functional responses with Product, Engineering, CX, Trust & Safety, and Public Policy.
Own shipping cost integrity. Run the invoice reconciliation process across all carriers and integrators, ensure carrier charges map correctly to internal data, drive rate shadowing to catch mispricing, and partner with Accounting, Strategic Finance, and Analytics to reconcile margin reporting into a single trusted source of truth.
Manage carrier relationships and negotiations. Own the weekly/biweekly operating cadence with each carrier and integrator, set agendas that drive our priorities, escalate and resolve operational issues (rate card mismatches, incorrect surcharges, RTS spikes, collections delays), and lead or support rate negotiations, RFPs, and contract changes.
Recover money we're owed. Own claims at scale (thousands of loss/damage claims per week), bulk claims programs, unused label refunds, and overcharge credits — a direct, measurable margin lever.
Own carrier-side seller and CX operations. Oversee high-value stuck-shipment resolution, BYOL support, seller collections, hazmat violation management, and carrier violation remediation in partnership with Account Managers and Support.
Launch and scale. Onboard new carriers, service levels, lanes, and markets — from commercial diligence through data integration and ramp — and set the 12–18 month strategy for the carrier function as Whatnot's volume and international footprint grow.
Build and lead the team. Manage and develop a team of carrier operations analysts and associates, define clear ownership across monitoring, pricing, reconciliation, and escalations, and identify what to automate, playbook, or hand off as we scale.
👋 You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our Senior Manager / Director of Carrier Operations you should have:
8–12+ years of experience in parcel/carrier operations, logistics, transportation procurement, or marketplace operations — ideally at a high-volume ecommerce company, marketplace, 3PL, integrator, or carrier
Experience owning carrier relationships and negotiations, including rate cards, surcharges, SLAs, and contract terms across multiple domestic and international carriers
Deep fluency in parcel economics and cost integrity: rate structures, fuel and peak surcharges, VAT/tax treatment, FX, invoice audit and reconciliation, and claims recovery
Strong analytical rigor — you're comfortable owning shipping margin down to the invoice line and reconciling numbers across finance, accounting, and analytics systems; SQL and tools like Sigma, Hex, or Looker are a strong plus
Proven cross-functional leadership: you can align Product, Engineering, Finance, CX, and external partners around a plan, and run a tight operating cadence with vendors
Experience managing and developing a team, including building playbooks and delegating standardized work
Calm, structured incident response instincts — you're the person people want running point when a carrier changes an API, a lane starts failing, or a tariff lands
International shipping and cross-border experience (customs, duties, de minimis, VAT) strongly preferred
Ability to think strategically and execute methodically in a fast-moving, ambiguous environment
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Whatnot for a position based in the United States. Employers on this board attest they are hiring domestically.
Engineering
42 days ago
Data Engineer, CX
Whatnot · San Francisco, California, United States
Data Engineer, CX
Location
San Francisco, CA; Los Angeles, CA; New York, NY; Seattle, WA
Employment Type
Full time
Location Type
Remote
Department
Engineering
Data & Marketplace Integrity
Compensation
$180K – $260K
The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.
Overview
Application
🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
Data is crucial to Whatnot’s mission to bring people together through commerce.
As our newest Data Engineer, you’ll build and scale the systems that power data-driven decisions across the company. You’ll work directly with stakeholders across the business – such as product, customer experience, logistics, finance, and trust teams – to design reliable data architectures, ship resilient pipelines, and create the foundational data products that power Whatnot’s internal and external growth.
On any given day, you will:
Own data architecture end-to-end. Define how we capture, model, and serve critical business data. You’ll make architectural decisions around storage formats, compute patterns, and SLAs that balance cost, scalability, and consistency.
Lead the CX and Logistics Data Domains. Act as the data owner for our Customer Experience (CX) and Logistics domains, including ownership of data foundations and stewardship for several mission-critical metrics and concepts (refunds, customer satisfaction and sentiment, shipping, margin, and more).
Design and implement canonical models. Create domain-oriented data models that serve as the source of truth for analytics, ML, LLMs, and real-time applications. Establish and enforce modeling standards, ownership boundaries, and data contracts across teams.
Enforce data quality at scale. Build tests, lineage, monitoring, and reconciliation systems that make every dataset observable and every anomaly actionable.
Automate operational workflows. Partner with business systems and platform teams to eliminate manual data handoffs and reconcile data across services, warehouses, and external systems. Experience ingesting and operationalizing third party-created data is a plus.
Enable insights and experimentation. Support analytics, ML, and product engineering teams by exposing high-quality, low-latency data through semantic layers, APIs, and real-time query systems. Stand up platforms to enable novel experimentation approaches within the company.
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
Have 5+ years of experience as a data or software engineer building data warehouses, distributed data systems, or event-driven architectures.
Can design and implement data models using dimensional, Data Vault, or ledger-style techniques that support analytical and transactional workloads.
Have deep hands-on expertise with modern data tooling across ingestion (e.g., Kafka, Debezium), transformation (dbt, Spark, Flink), orchestration (Dagster, Airflow), and observability (Monte Carlo, Great Expectations).
Have operated cloud data warehouses such as Snowflake, BigQuery, or Redshift, including schema design, cost optimization, and workload tuning.
Are comfortable writing production-grade code in Python or SQL languages, and integrating with CI/CD and infrastructure-as-code workflows.
Enjoy partnering across disciplines—engineering, product, operations, analytics—to translate messy business requirements into elegant data systems.
Thrive as a self-starter in a fast-moving environment, owning both the technical design and the operational outcomes of your work.
If designing the data backbone that powers Whatnot’s growth, insights, and product innovation excites you, we’d love to meet you.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs.
💰Compensation
For Full-Time (Salary)
US based applicants: $180,000/year to $260,000/year + benefits + equity.
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Apply for this Job
Powered by
Privacy PolicySecurityVulnerability Disclosure
Listed by Whatnot for a position based in the United States. Employers on this board attest they are hiring domestically.
Engineering
42 days ago
Data Engineer, CX
Whatnot · San Francisco, California, United States
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the and were recently named the by Forbes. Check out the latest Whatnot updates on our and and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
Data is crucial to Whatnot’s mission to bring people together through commerce.
As our newest Data Engineer, you’ll build and scale the systems that power data-driven decisions across the company. You’ll work directly with stakeholders across the business – such as product, customer experience, logistics, finance, and trust teams – to design reliable data architectures, ship resilient pipelines, and create the foundational data products that power Whatnot’s internal and external growth.
On any given day, you will:
Own data architecture end-to-end. Define how we capture, model, and serve critical business data. You’ll make architectural decisions around storage formats, compute patterns, and SLAs that balance cost, scalability, and consistency.
Lead the CX and Logistics Data Domains. Act as the data owner for our Customer Experience (CX) and Logistics domains, including ownership of data foundations and stewardship for several mission-critical metrics and concepts (refunds, customer satisfaction and sentiment, shipping, margin, and more).
Design and implement canonical models. Create domain-oriented data models that serve as the source of truth for analytics, ML, LLMs, and real-time applications. Establish and enforce modeling standards, ownership boundaries, and data contracts across teams.
Enforce data quality at scale. Build tests, lineage, monitoring, and reconciliation systems that make every dataset observable and every anomaly actionable.
Automate operational workflows. Partner with business systems and platform teams to eliminate manual data handoffs and reconcile data across services, warehouses, and external systems. Experience ingesting and operationalizing third party-created data is a plus.
Enable insights and experimentation. Support analytics, ML, and product engineering teams by exposing high-quality, low-latency data through semantic layers, APIs, and real-time query systems. Stand up platforms to enable novel experimentation approaches within the company.
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
Have 5+ years of experience as a data or software engineer building data warehouses, distributed data systems, or event-driven architectures.
Can design and implement data models using dimensional, Data Vault, or ledger-style techniques that support analytical and transactional workloads.
Have deep hands-on expertise with modern data tooling across ingestion (e.g., Kafka, Debezium), transformation (dbt, Spark, Flink), orchestration (Dagster, Airflow), and observability (Monte Carlo, Great Expectations).
Have operated cloud data warehouses such as Snowflake, BigQuery, or Redshift, including schema design, cost optimization, and workload tuning.
Are comfortable writing production-grade code in Python or SQL languages, and integrating with CI/CD and infrastructure-as-code workflows.
Enjoy partnering across disciplines—engineering, product, operations, analytics—to translate messy business requirements into elegant data systems.
Thrive as a self-starter in a fast-moving environment, owning both the technical design and the operational outcomes of your work.
If designing the data backbone that powers Whatnot’s growth, insights, and product innovation excites you, we’d love to meet you.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs. 💰Compensation
For Full-Time (Salary) US based applicants: $180,000/year to $260,000/year + benefits + equity.
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Listed by Whatnot for a position based in the United States. Employers on this board attest they are hiring domestically.
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the and were recently named the by Forbes. Check out the latest Whatnot updates on our and and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
We’re seeking a high-performing dealmaker to build and scale our Corporate Development function. You’ll develop M&A recommendations, execute transactions independently, and shape corporate strategy. Reporting to the Head of Corporate Development, you’ll partner with senior executives to execute strategies and deals that accelerate our growth.
Partner with our executive team and product leadership to develop M&A strategies
Drive the end-to-end M&A process, from thesis development through deal close and integration
Lead external negotiations with expertise in deal structures and tactics
Develop and present insights on the competitive landscape, industry trends, and emerging business models
Oversee deal integration, managing cross-functional partners across Product, Engineering, Operations, and Finance
Build a strong external network with founders, venture capitalists, investment banks, and industry partners
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within 50 miles commuting distance of our Los Angeles, New York, Seattle or San Fran hub.
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Senior Deal Lead / Principal you should have 8+ years of Corporate Development or M&A experience, plus:
Proficiency leading and negotiating a range of M&A transactions including acquihires, asset purchases, and mergers
Strong domain knowledge of M&A structures, including legal, tax, and accounting implications
Excellent financial, quantitative, and analytical abilities
A creative yet pragmatic problem-solver who can navigate ambiguity
Exceptional organizational and project management skills
Strong interpersonal and communication abilities – you thrive in a fast-paced, unstructured environment
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Listed by Whatnot for a position based in the United States. Employers on this board attest they are hiring domestically.
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the and were recently named the by Forbes. Check out the latest Whatnot updates on our and and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
We’re seeking a high-performing dealmaker to build and scale our Corporate Development function. You’ll develop M&A recommendations, execute transactions independently, and shape corporate strategy. Reporting to the Head of Corporate Development, you’ll partner with senior executives to execute strategies and deals that accelerate our growth.
Partner with our executive team and product leadership to develop M&A strategies
Drive the end-to-end M&A process, from thesis development through deal close and integration
Lead external negotiations with expertise in deal structures and tactics
Develop and present insights on the competitive landscape, industry trends, and emerging business models
Oversee deal integration, managing cross-functional partners across Product, Engineering, Operations, and Finance
Build a strong external network with founders, venture capitalists, investment banks, and industry partners
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within 50 miles commuting distance of our Los Angeles, New York, Seattle or San Fran hub.
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Senior Deal Lead / Principal you should have 8+ years of Corporate Development or M&A experience, plus:
Proficiency leading and negotiating a range of M&A transactions including acquihires, asset purchases, and mergers
Strong domain knowledge of M&A structures, including legal, tax, and accounting implications
Excellent financial, quantitative, and analytical abilities
A creative yet pragmatic problem-solver who can navigate ambiguity
Exceptional organizational and project management skills
Strong interpersonal and communication abilities – you thrive in a fast-paced, unstructured environment
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Listed by Whatnot for a position based in the United States. Employers on this board attest they are hiring domestically.
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the and were recently named the by Forbes. Check out the latest Whatnot updates on our and and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
Data is crucial to Whatnot’s mission to bring people together through commerce.
As our newest Data Engineer, you’ll build and scale the systems that power data-driven decisions across the company. You’ll work directly with stakeholders in payments and finance teams to design reliable data architectures, ship resilient pipelines, and create the foundational data products that power Whatnot’s internal and external growth.
On any given day, you will:
Own data architecture end-to-end. Define how we capture, model, and serve critical business data then implement it in production. You’ll make architectural decisions around storage formats, compute patterns, and SLAs that balance cost, scalability, and consistency.
Build mission-critical pipelines. Develop and operate streaming and batch data workflows that process high-volume events across multiple domains user activity, transactions, experimentation, marketing performance, and operational telemetry with tight guarantees for latency, completeness, and accuracy.
Design and implement canonical models. Create domain-oriented data models that serve as the source of truth for analytics, ML, and real-time applications. Establish and enforce modeling standards, ownership boundaries, and data contracts across teams.
Enforce data quality at scale. Build tests, lineage, monitoring, and reconciliation systems that make every dataset observable and every anomaly actionable.
Automate operational workflows. Partner with business systems and platform teams to eliminate manual data handoffs and reconcile data across services, warehouses, and external systems.
Enable insights and experimentation. Support analytics, ML, and product engineering teams by exposing high-quality, low-latency data through semantic layers, APIs, and real-time query systems.
👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
Have a minimum of 3+ years of experience as a data or software engineer building data warehouses, distributed data systems, or event-driven architectures.
Can design and implement data models using dimensional, Data Vault, or ledger-style techniques that support analytical and transactional workloads.
Have deep hands-on expertise with modern data tooling across ingestion (e.g., Kafka, Debezium), transformation (dbt, Spark, Flink), orchestration (Dagster, Airflow), and observability (Monte Carlo, Great Expectations).
Have operated cloud data warehouses such as Snowflake, BigQuery, or Redshift, including schema design, cost optimization, and workload tuning.
Are comfortable writing production-grade code in Python or SQL languages, and integrating with CI/CD and infrastructure-as-code workflows.
Enjoy partnering across disciplines engineering, product, analytics to translate messy business requirements into elegant data systems.
Thrive as a self-starter in a fast-moving environment, owning both the technical design and the operational outcomes of your work.
If designing the data backbone that powers Whatnot’s growth, insights, and product innovation excites you, we’d love to meet you.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs. 💰Compensation
For Full-Time (Salary) US based applicants: $180,000/year to $260,000/year + benefits + equity.
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
🎁 Benefits
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Listed by Whatnot for a position based in the United States. Employers on this board attest they are hiring domestically.
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