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Operations Management(Thai-English bilingual)
FinVolution · Bangkok City, TH
Pay
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Operations Management(Thai-English bilingual)
信也科技 กรุงเทพมหานคร, ประเทศไทย
1 สัปดาห์ก่อน ผู้สมัคร 54 คน
ดูบุคคลที่ 信也科技 ได้ว่าจ้างสำหรับตำแหน่งนี้
สมัคร
บันทึก
ส่งข้อความโดยตรงถึงผู้ประกาศรับสมัครงานจาก 信也科技
Silvia Zhao
Silvia Zhao
Sr. Human Resources Expert @ FinVolution | Global Talent Acquisition, HR Solutions
📍 LOCATION: Bangkok, Thailand.
Position Summary
This role serves as the bridge between the headquarters and the local Thai team, responsible for executing and overseeing various operational tasks delegated by the headquarters. We are looking for someone who has team management experience, be able to lead collection and customer service teams to meet daily work targets, and provide timely feedback to the headquarters on local conditions. Welcome to join us!
Job Responsibilities
Accurately convey the headquarters' policies, procedures, and operational standards to local staff and ensure full implementation.
Manage daily shift scheduling, assign tasks, monitor team work progress, and ensure KPI targets are met.
Handle common business issues escalated by staff; report complex or unusual cases to the headquarters in a timely manner.
Regularly consolidate operational data (e.g., collection rates, customer satisfaction, etc.) and submit basic reports to the headquarters.
Organize new employee onboarding and daily training to maintain team stability and motivation.
Facilitate communication between Chinese and Thai employees to foster a smooth working atmosphere.
Assist with other light on-site coordination and temporary support tasks as required by the headquarters, including routine administrative matters that may arise during the business launch phase.
Requirements
Fluent in both English and Thai, with the ability to communicate seamlessly in daily and business contexts with the headquarters (English-speaking environment) and local Thai staff (Thai-speaking environment).
Associate degree or above; no specific major requirement.
At least 1 year of team management or supervisory experience (industry not restricted), with the ability to independently arrange work and track performance.
Experience in credit, collections, customer service, or finance-related industries is preferred but not required.
Proficient in office tools such as Excel and Word, with the ability to generate basic statistical reports.
Strong sense of responsibility, high execution capability, ability to follow headquarters' directives, and adaptability to flexible shift schedules.
Preferred Qualifications (Not Required)
Familiarity with Thailand's micro-loan or debt collection processes.
Experience with Chinese-invested enterprises or cross-border team collaboration.
Show more
ระดับประสบการณ์
กึ่งอาวุโส
ประเภทการจ้างงาน
พนักงานประจำ
หน้าที่งาน
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อุตสาหกรรม
บริการด้านการเงิน
คำรับรองเพิ่มโอกาสในการสัมภาษณ์ของคุณที่ 信也科技 ได้ถึง 2 เท่า
ดูบุคคลที่คุณรู้จัก
รับการแจ้งเตือนเกี่ยวกับงาน Operations Management Specialist ใหม่ใน กรุงเทพมหานคร, ประเทศไทย
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Listed by FinVolution for a position based in the United States. Employers on this board attest they are hiring domestically.
Operations Management
FinVolution · Bangkok City, TH
Pay
Not listed
Setting
On-site
ข้ามไปที่เนื้อหาหลัก
LinkedIn
งาน
ล้างข้อความ
ล้างข้อความ
เข้าร่วมเลย
ลงชื่อเข้าใช้
Operations Management
信也科技 กรุงเทพมหานคร, ประเทศไทย
2 สัปดาห์ก่อน มาเป็นหนึ่งในผู้สมัคร 25 คนแรก
ดูบุคคลที่ 信也科技 ได้ว่าจ้างสำหรับตำแหน่งนี้
สมัคร
บันทึก
ส่งข้อความโดยตรงถึงผู้ประกาศรับสมัครงานจาก 信也科技
Silvia Zhao
Silvia Zhao
Sr. Human Resources Expert @ FinVolution | Global Talent Acquisition, HR Solutions
📍 LOCATION: Bangkok, Thailand.
Position Summary
This role serves as the bridge between the headquarters and the local Thai team, responsible for executing and overseeing various operational tasks delegated by the headquarters. We are looking for someone who has team management experience, be able to lead collection and customer service teams to meet daily work targets, and provide timely feedback to the headquarters on local conditions. Welcome to join us!
Job Responsibilities
Accurately convey the headquarters' policies, procedures, and operational standards to local staff and ensure full implementation.
Manage daily shift scheduling, assign tasks, monitor team work progress, and ensure KPI targets are met.
Handle common business issues escalated by staff; report complex or unusual cases to the headquarters in a timely manner.
Regularly consolidate operational data (e.g., collection rates, customer satisfaction, etc.) and submit basic reports to the headquarters.
Organize new employee onboarding and daily training to maintain team stability and motivation.
Facilitate communication between Chinese and Thai employees to foster a smooth working atmosphere.
Assist with other light on-site coordination and temporary support tasks as required by the headquarters, including routine administrative matters that may arise during the business launch phase.
Requirements
Fluent in both Chinese and Thai, with the ability to communicate seamlessly in daily and business contexts with the headquarters (Chinese-speaking environment) and local Thai staff (Thai-speaking environment).
Associate degree or above; no specific major requirement.
At least 1 year of team management or supervisory experience (industry not restricted), with the ability to independently arrange work and track performance.
Experience in credit, collections, customer service, or finance-related industries is preferred but not required.
Proficient in office tools such as Excel and Word, with the ability to generate basic statistical reports.
Strong sense of responsibility, high execution capability, ability to follow headquarters' directives, and adaptability to flexible shift schedules.
Preferred Qualifications (Not Required)
Familiarity with Thailand's micro-loan or debt collection processes.
Experience with Chinese-invested enterprises or cross-border team collaboration.
Show more
ระดับประสบการณ์
กึ่งอาวุโส
ประเภทการจ้างงาน
พนักงานประจำ
หน้าที่งาน
ฝ่ายบริการลูกค้าและการจัดการ
อุตสาหกรรม
บริการด้านการเงิน
คำรับรองเพิ่มโอกาสในการสัมภาษณ์ของคุณที่ 信也科技 ได้ถึง 2 เท่า
ดูบุคคลที่คุณรู้จัก
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Listed by FinVolution for a position based in the United States. Employers on this board attest they are hiring domestically.
Finance Manager
FinVolution · Islamabad, PK
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Finance Manager
FinVolution Islamabad, Islāmābād, Pakistan
5 days ago Over 200 applicants
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Krystal Gu
Krystal Gu
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Role Purpose: The finance manager oversees the finance company’s financial stewardship, regulatory reporting, treasury management, and tax compliance. Adhering to the regulatory requirements of Securities and Exchange Commission of Pakistan (SECP) and other financial regulatory authorities. Take full responsibility for the company’s overall tax compliance management, strictly abide by local tax laws, and ensure all tax-related activities are conducted in full compliance with the law. Strong cross-departmental and external coordination capabilities, able to maintain high-quality cooperative relations with local banks and third-party channels.
This is a full‑time, office‑based role based in Islamabad and requires on‑site attendance at the office.
Key Responsibilities:
Treasury management:
End-to-end payment workflow management and reconcile bank statements daily. Have strong relationship with local banks to solve issues of bank and channel accounts; coordinate with local bank relationship managers for new account opening.
Strengthen the construction of the company’s internal control system, standardize the reimbursement, payment and staff borrowing process. Prevent financial risks such as treasury loss and financial fraud.
Taxation:
Be familiar with Pakistan’s tax laws, regulations and preferential policies, formulate and implement the company’s tax plan on the premise of compliance, reduce the company’s tax burden and avoid tax risks.
Handling tax-related inquiries, inspections and audits initiated by local tax authorities, organize the preparation of relevant materials, and coordinate with tax authorities to resolve tax disputes and discrepancies in a timely manner.
Maintain good communication and cooperative relations with local tax offices, timely grasp the latest tax policy trends and regulatory requirements, and obtain professional guidance on tax-related issues.
Compliance and Stakeholder Communication:
Organize and coordinate the annual audit, ensure the smooth completion of external audit and the issuance of standard audit reports.
Maintain good communication and cooperation with external stakeholders such as banks, funding partners and regulatory authorities in Pakistan.
Job Requirements:
Education:
Bachelor’s degree in Accounting, Finance, Economics, or related discipline.
ACCA, CPA, or equivalent is preferred.
Experience and technical skills:
2-5 years working experience in the financial services industry or big four accounting firms.
Fluent written & verbal English for daily HQ cross-region communication.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance
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Financial Services
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Listed by FinVolution for a position based in the United States. Employers on this board attest they are hiring domestically.
HR Head
FinVolution · Jakarta, ID
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HR Head
信也科技 Jakarta Raya, Indonesia
2 minggu yang lalu Lebih dari 200 pelamar
Lihat siapa yang dipekerjakan 信也科技 untuk peran ini
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Simpan
Kirim pesan langsung ke pemasang posting pekerjaan dari 信也科技
Hedy HE
Hedy HE
FinVolution Group
HR HEAD
Location: Cyber 2 Tower, Jakarta
Level: Director/Senior Manager
About the Role
We're seeking an experienced Head of HR COE to lead our human resources function and serve as a strategic partner to the business. You'll oversee all aspects of HR operations—from talent acquisition and compensation to employee relations and compliance—while building and managing a high-performing HR team. This role combines strategic HR leadership with hands-on operational excellence, ensuring our people practices drive business growth while maintaining compliance with Indonesian labor regulations and OJK requirements.
Key Responsibilities
1. Industrial Relations & External Regulatory Compliance
Develop & roll out full industrial relations policies and employee relations frameworks
Build stable communication channels with staff representatives & labor unions (where applicable)
Fully comply with Indonesia Labor Law (UU No.13 Tahun 2003) and all relevant local regulations
Liaise with government authorities (Disnaker, Direktorat Jenderal Pajak) on labor & compliance issues
Prepare & submit all employment/labor regulatory documentation
Conduct periodic compliance audits to identify and mitigate legal risks
Continuously track updates to labor laws, tax rules and industry regulatory standards
2. Recruitment & Talent Acquisition Leadership
Lead, manage and grow the recruitment team, deliver end-to-end hiring strategies for all levels & departments
Formulate recruitment policies, workflows and sourcing plans to attract top talent
Oversee full-cycle recruitment: candidate screening, interview coordination & offer finalization
Track core recruitment KPIs (time-to-hire, cost-per-hire, quality of hire) and optimize processes continuously
Collaborate closely with hiring managers to align talent demand and design targeted recruitment solutions
Ensure all recruitment activities align with company culture and diversity & inclusion targets
3. Compensation, Benefits & Incentive Scheme Management
Design competitive salary bands and benefit packages to maintain market competitiveness
Draft & review performance appraisal standards, aligned with business objectives and corporate culture
Monitor performance completion, provide proposals for salary adjustments & promotions
Administer incentive plans (annual bonus, stock options, profit sharing) to boost performance & retention
Conduct market salary benchmarking & compensation surveys regularly
Partner with Finance team on payroll budgeting and manpower cost control
4. Payroll & Statutory Compliance
Oversee accurate, on-time monthly payroll execution: salary calculation, allowances, deductions & PPh21 tax reporting
Strictly comply with Indonesian statutory contributions (BPJS Kesehatan, BPJS Ketenagakerjaan) and tax rules
Manage payroll systems, coordinate monthly reconciliation & financial reporting with Finance
Prepare year-end tax files and full annual payroll reports
Guarantee all payroll records are precise, confidential and properly archived
5. Employee Relations & Labor Dispute Resolution
Establish standardized employee grievance handling workflows to reduce legal risks
Resolve sensitive ER cases: disciplinary actions, staff grievances, employment termination
Provide professional labor law guidance to line management
Conduct independent investigations for labor conflicts and deliver fair, transparent resolutions
Maintain absolute confidentiality for all employee-related sensitive matters
Support legal team on labor disputes and OJK regulatory work (fit & proper assessment, board governance etc.)
6. L&D & Employee Engagement
Design and deliver learning & development programs to lift organizational capability and fill skill gaps
Drive talent development initiatives: mentorship, coaching and succession planning
Create employee engagement activities to strengthen team culture and corporate values
Manage internal knowledge sharing platforms and roll out best practices company-wide
Organize team building, corporate events and cultural activities to boost collaboration & satisfaction
Measure training effectiveness via L&D metrics and employee feedback
7. General Administration (GA) Operations
Optimize GA policies, standards and SOPs
Oversee daily office management, facility administration and general support work
Control administrative expenses with strict budget accountability
Coordinate with vendors, service providers and facility management parties
Ensure full workplace safety and compliance with health & safety standards
Manage office supplies, equipment and fixed asset inventory
8. Strategic HR Planning & Policy Governance
Develop long-term HR strategies matching business targets and growth roadmap
Draft, revise HR policies, employee handbooks and internal guidelines for unified compliance
Support organizational restructuring and company-wide change management projects
Complete workforce planning & manpower forecasting to anticipate future HR demands
Promote HR digital transformation and upgrade HRIS & payroll systems
9. HR Team Leadership & Talent Development
Build, coach and develop a high-performance HR team with clear role division
Set team KPIs and track delivery progress
Foster collaborative culture within the HR department
Provide continuous coaching and career development support for team members
Conduct regular performance reviews and internal talent calibration
Key Requirements
Bachelor’s degree in Human Resources, Business Administration, Law or related fields; Master’s degree preferred
10+ years progressive HR experience, with minimum 5 years HR leadership background in fintech, multifinance or financial services
In-depth practical knowledge of Indonesian labor law, tax rules and local regulatory frameworks
Familiar with OJK compliance standards for financial institutions
Expertise in UU No.13 Tahun 2003, PPh21 tax and BPJS statutory schemes
Hands-on experience in full-cycle payroll processing and compensation structure design
Strong expertise in employee relations and complex labor dispute settlement
Fluent written & spoken English (required for communication with global headquarters & cross-border stakeholders)
Fluent Bahasa Indonesia (mandatory for local regulatory liaison and compliance work)
Mandarin language proficiency is a plus
Core Competencies & Personal Traits
Strategic mindset, capable of translating high-level HR strategy into actionable daily operations
Proven leadership track record: build, coach and lead cross-functional teams
Result & data driven decision-making style
Strong problem-solving ability to handle complicated, confidential HR cases
High integrity, strict confidentiality awareness and professional ethics
Proactive, self-motivated with strong ownership
Outstanding written, verbal and presentation communication skills
Highly organized, detail-focused, able to juggle multiple priorities under tight timelines
Good cross-cultural awareness, comfortable working in international teams
Quick adaptability to fast-growing, dynamic fintech environment
Preferred Qualifications (Nice-to-Have)
SHRM or other professional HR certification
Working experience across multiple APAC markets
HR-focused legal & compliance background
Experience in organizational restructuring & large-scale change management
About the Role & Team
You will lead the full HR function and act as a core strategic business partner to senior leadership. Our HR team is collaborative, solution-oriented and dedicated to building a world-class organization.
We balance strict regulatory compliance with genuine employee care, supporting rapid business expansion while maintaining an inclusive, people-first culture.
If you thrive in a fast-paced fintech environment where HR creates tangible business value, this role is for you.
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Tingkat senioritas
Direktur
Jenis pekerjaan
Penuh waktu
Fungsi pekerjaan
Sumber Daya Manusia
Industri
Jasa Keuangan
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Listed by FinVolution for a position based in the United States. Employers on this board attest they are hiring domestically.
Finance Director
FinVolution · Jakarta, ID
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Finance Director
信也科技 Jakarta Raya, Indonesia
1 bulan yang lalu Lebih dari 200 pelamar
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Hedy HE
Hedy HE
FinVolution Group
About the Company:
FinVolution Group is a leading fintech platform that connects millions of consumers with financial institutions. Listed on the NYSE (FINV), we leverage cutting-edge AI and big-data technologies to make financial services more accessible.
Although FinVolution is our group brand and we are headquartered in Shanghai, China, we operate in multiple overseas markets. In Indonesia, both Adakami and YessCredit are businesses under the same group.
You are welcome to visit https://ir.finvgroup.com for more information of the company.
About the Role
We are seeking a seasoned Finance Director to lead the overall financial management of our company in Indonesia. This role will be responsible for formulating and implementing financial strategies, building and managing the finance team, optimizing the financial system, and ensuring all financial activities comply with Indonesian laws, regulations and cultural norms. You will be a core member of the management team, providing professional financial support for major business decisions, promoting the integration of finance and business, and driving the company to achieve its financial goals in the Indonesian market.
Key Responsibilities
Overall plan and implement the company's financial strategic planning, be responsible for the establishment, management and empowerment of the finance team, lead the optimization and upgrading of the financial system, and ensure the efficient and compliant operation of financial work in line with Indonesian financial supervision requirements.
Be responsible for the core financial work of the entire company, including accounting, tax management, fund management, budget management and cost control. Ensure that financial data is true, accurate and timely, and provide professional financial support for management decisions.
Deeply connect with the business side, optimize financial processes combined with local Indonesian financial regulatory policies and industry characteristics, prevent financial risks, promote the in-depth integration of finance and business, and support the high-quality development of the business.
Be responsible for internal and external financial coordination, maintain good relationships with local Indonesian tax authorities, audit institutions, banks and other relevant organizations. Ensure that the company's financial activities fully comply with Indonesian laws, regulations and industry supervision requirements, conduct reasonable tax planning in accordance with local tax policies, and reduce tax costs.
Lead the preparation and analysis of financial reports, including monthly, quarterly and annual financial statements and operational analysis reports. Accurately present the company's financial position, operating results and cash flow, and put forward targeted optimization suggestions.
Participate in the company's major operational decisions, investment and financing projects and strategic planning, provide professional judgments and support from a financial perspective, and promote the achievement of the company's financial goals in Indonesia.
Requirements
Core Experience Requirements (Meet any of the following directions)
Direction 1: Have experience as a financial leader in top Indonesian Microfinance (MF), Consumer Finance or financial industry. If you are a financial leader in the MF field, you must ensure that the company's business includes an online business segment and be familiar with the financial control logic of online financial business in Indonesia.
Direction 2: Have experience as a financial leader in the Digital Banking field, benchmarking well-known digital banks such as Sea (Monee) and Neo. Possess similar senior Finance Director level experience, proficient in the entire process of Accounting and Tax management, and have comprehensive financial control capabilities.
Basic Requirements
Education: Bachelor's degree or above in Finance, Accounting, Economics or related majors. Candidates with professional qualifications such as CPA or ACCA are preferred.
Language: Fluent in English, which can be used as the working language (no obstacles in listening, speaking, reading and writing) to skillfully handle internal and external English communication scenarios. Proficiency in Chinese is preferred, and candidates with Chinese-Indonesian bilingual communication ability will be given extra points.
Ability: Possess excellent financial strategic thinking, team management ability, cross-departmental collaboration ability and problem-solving ability. Familiar with Indonesian local accounting standards, tax policies and financial regulatory requirements, and able to independently deal with complex financial scenarios in Indonesia.
Quality: Possess a high sense of responsibility, rigorous work attitude and good professional ethics, strong ability to work under pressure, able to adapt to the local working environment in Indonesia and recognize the company's corporate culture.
Job Highlights
Deeply rooted in Indonesia's core financial track, with access to top corporate resources, providing broad career development space and clear promotion paths in the Indonesian market.
Comprehensive salary and welfare system, with salary benchmarking the top level of the Indonesian financial industry, which can be flexibly adjusted according to the candidate's ability and experience.
Diversified working environment, supporting cross-cultural collaboration (Chinese and Indonesian teams), helping to dual improve personal professional capabilities and international perspective.
Compliant and standardized management, in line with Indonesian local labor laws and cultural habits, providing a stable and secure working platform.
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Tingkat senioritas
Direktur
Jenis pekerjaan
Penuh waktu
Fungsi pekerjaan
Akuntansi/Audit, Keuangan
Industri
Jasa Keuangan
Referensi meningkatkan kesempatan Anda untuk diwawancarai oleh 信也科技 hingga 2x
Lihat orang yang mungkin Anda kenal
Dapatkan pemberitahuan pekerjaan Financial Director baru di Jakarta Raya, Indonesia.
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Listed by FinVolution for a position based in the United States. Employers on this board attest they are hiring domestically.
Compliance Manager
FinVolution · Accra, GH
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Listed by FinVolution for a position based in the United States. Employers on this board attest they are hiring domestically.
Legal Manager
FinVolution · Lagos State, NG
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Legal Manager
FinVolution Lagos State, Nigeria
1 month ago Over 200 applicants
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Hedy HE
Hedy HE
FinVolution Group
Responsible for legal affairs, regulatory communication with CBN/FIU/FCCPC, contract management and risk control for the Nigerian licensed Finance Company (FC) and micro-lending business.
Key Responsibilities:
Independently manage all legal affairs for the Nigerian Finance Company(FC), ensuring business operations comply with applicable laws and regulations while mitigating legal risks.
Draft, review, and negotiate contracts and legal documents according to daily business needs; establish and maintain the local company's contract filing and management system.
Oversee corporate governance matters, including custody of corporate records, licenses, and regulatory filings; organize and document meetings of the Board and internal management bodies.
Provide legal advice and business risk assessments to operational teams, ensuring the lawful and compliant conduct of MFB activities.
Monitor and interpret relevant laws, regulations, and regulatory policies; promptly identify legal risks and report recommendations to management team.
Participate in developing and improving internal legal management policies and procedures.
Coordinate and manage relationships with external legal counsel locally; organize in-house legal training to raise employees' legal risk awareness.
When necessary, handle litigation, arbitration, and other legal disputes; manage basic legal affairs for other group-affiliated local business entities.
Requirements:
Bachelor's degree or higher in Law; possession of a valid legal practice license (Bar admission) in Nigeria is preferred.
Minimum of 7 years' experience in legal management within financial institutions; prior experience with MFBs or microfinance entities is an advantage.
Strong knowledge of Nigerian financial laws, regulations, and judicial practices.
Excellent contract review skills and legal risk management capabilities, with strong analytical, communication, and coordination skills.
Ability to independently manage complex legal matters and adapt to a multinational team environment.
Outstanding interpersonal and teamwork skills, with effective verbal and written communication abilities and a proactive problem-solving mindset.
Detail-oriented, reliable, and composed under pressure.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Legal
Industries
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