Senior Flex DFM Engineer
Abuse Investigator
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world.
What you’ll do
You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision.
Responsibilities
- Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response.
- As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence.
- Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks.
- Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient
- Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale
- Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure.
- Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of experience conducting incident response in security, product abuse or trust domains
- 3+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection
- B.S. or M.S. Computer Science or related field, or equivalent experience
- Expert knowledge of Python and SQL, and familiarity with other programming languages
- Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations
- Ability to communicate results clearly and focus on impact
- Ability to think creatively and holistically about reducing risk in a complex environment
Preferred qualifications
- An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors.
- Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.)
- Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.)
- Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment
- Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Abuse Investigator
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world.
What you’ll do
You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision.
Responsibilities
- Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response.
- As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence.
- Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks.
- Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient
- Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale
- Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure.
- Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 3+ years of experience conducting incident response in security, product abuse or trust domains
- 3+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection
- B.S. or M.S. Computer Science or related field, or equivalent experience
- Expert knowledge of Python and SQL, and familiarity with other programming languages
- Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations
- Ability to communicate results clearly and focus on impact
- Ability to think creatively and holistically about reducing risk in a complex environment
Preferred qualifications
- An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors.
- Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.)
- Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.)
- Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment
- Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Channel Sales Executive
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
About the team
We are looking for a high potential candidate to join Stripe’s Alliances and Channels (A&C) team as a Channel Sales Executive. The Channel Sales Executive (CSE) is a key part of the Alliances and Channels team, supporting platform partners that embed Stripe technology into their solutions.
What you'll do
We are seeking a dynamic Channel Sales professional to drive business growth with a portfolio of SaaS Platforms. You will identify high-value opportunities, develop demand with these platforms, and foster new business within our partner ecosystem. Working closely with Partner Development Managers and Stripe Account Executives, you will be responsible for delivering incremental growth of new users and revenue through your portfolio.
Responsibilities
- Drive joint go-to-market and co-selling initiatives with a designated and diverse portfolio of SaaS platforms in a channel sales motion.
- Collaborate with platform counterparts to drive net new demand for partnerships.
- Enable Stripe and partner sales teams on the joint value proposition and lead account mapping workshops.
- Develop and execute sales strategies to expand Stripe’s revenue with strategic platforms.
- Support the full deal cycle with partners, from sourcing new pipeline, opportunity progression to closing.
- Serve as an advocate for partners within Stripe, representing Stripe within the partner's organization.
- Maintain accurate sales and partner activities in Salesforce.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Minimum requirements
- 5+ years of technology sales experience with a proven track record of exceeding sales targets.
- Experience with the payments, commerce, and/or Q2C landscape.
- Sales experience working in multi-party sales pursuits.
- Excellent communication and presentation skills, with the ability to speak to functional leadership both internally and externally.
- Ability to lead and be a team player on cross-functional deal pursuit teams.
- Willingness to travel (25%)
- Ability to build and execute territory and opportunity-specific plans leveraging tools such as Salesforce and Crossbeam.
Core Business Recruiter (Fixed Term Contract)
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Recruiting team builds Stripe’s culture by connecting exceptional talent with our highest-impact business needs. We bring Stripe’s operating principles to life through thoughtful, consistent hiring practices, a high-quality candidate experience, and data-informed partnership with the business.
What you’ll do
Stripe is looking for a consultative, creative recruiter to support critical Core Business functions. You will partner with senior leaders who shape Stripe’s financial strategy, external narrative, long-term growth, and company-wide decision-making.
This is a high-impact portfolio with varied talent markets, senior stakeholders, and roles where the quality of each hire can influence how Stripe operates and grows. You will own full-cycle recruiting, advise leaders on hiring strategy and market conditions, and build trusted relationships with candidates and hiring teams.
Responsibilities
- Partner with senior leaders to understand business priorities, define hiring plans, and develop recruiting strategies that support headcount goals.
- Own the full recruiting lifecycle, from intake and sourcing through offer acceptance and onboarding handoff.
- Advise hiring teams on talent-market conditions, candidate availability, competitive dynamics, and hiring approaches for specialized and senior roles.
- Develop and execute sourcing strategies that build broad, qualified candidate pipelines for current and future hiring needs.
- Build strong candidate relationships and deliver a thoughtful, timely candidate experience throughout the process.
- Use recruiting data to track progress, identify risks and opportunities, and provide clear updates to business leaders.
- Improve recruiting processes where needed, testing practical changes that help hiring teams move with clarity and consistency.
- Partner closely with cross-functional teams, including Finance, People Operations, Benefits, Onboarding, and Legal, to support a smooth offer and onboarding experience.
- Uphold structured, competency-based hiring practices and help hiring teams assess candidates against the requirements of each role.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 4+ years of full-cycle recruiting experience in a fast-paced, high-growth environment, including in-house recruiting experience.
- Experience partnering with senior leaders on hiring strategy, talent-market insights, and complex searches.
- Ability to build trust with senior stakeholders and influence decisions through sound judgment, data, and market knowledge.
- Experience developing sourcing strategies and engaging candidates for specialized or senior roles.
- Ability to use recruiting data to identify trends, communicate progress, and improve recruiting outcomes.
- Strong organizational skills and the ability to manage multiple searches and shifting priorities.
- A collaborative approach and comfort working across functions to solve problems and improve the hiring experience.
- Curiosity about emerging AI tools and a practical approach to testing and adopting new ways of working.
Preferred qualifications
- Experience recruiting for business, corporate, finance, communications, strategy, legal, or other specialized professional functions.
- Experience supporting senior-level hiring or roles with complex stakeholder groups.
- Experience working across multiple geographies or advising on location strategy.
- Familiarity with recruiting systems and sourcing tools, including applicant tracking systems, candidate relationship management tools, and LinkedIn Recruiter.
Customer Success Manager
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.
What you'll do
We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business.
The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations.
Responsibilities
- Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers
- Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction
- Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights
- Perform business reviews to align on user priorities, review payments performance metrics, share the Stripe product roadmap, and provide guidance on how to optimize the value from Stripe
- Advocate for the customer to internal stakeholders. Share customer feedback and insights with Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience.
- In coordination with an account team, support book expansion—identifying and surfacing opportunities to ensure customers are successful.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product
- Strong business sense and understanding of underlying drivers and strategy of our users' businesses
- Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
- Strong problem-solving skills
Preferred qualifications
- Excellent operating rigor including organizational and time management skills
- Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
- History of success as a consultant, pre-sales, technical account manager, or equivalent
- Proven track record of achieving targets and goals, preferably in a sales setting
- Track record of managing large, complex projects or programs
- Demonstrated experience handling difficult customers or situations and driving resolutions
- Ability to navigate data and people to find answers
Security Incident Response Manager - Abuse Operations
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world.
What you’ll do
In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed and precision while continuously elevating Stripe's fraud and abuse incident response function.
Responsibilities
- Lead fraud and abuse incident response end-to-end as Incident Response Manager (IRM), coordinating workstreams, investigating high risk activity and accounts, and making actionable mitigation recommendations under pressure.
- Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped (Fraud Taxonomy 3.0) detection and signals enrichment to reduce uncertainty and accelerate response.
- As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 to standardize threat intelligence.
- Develop, document, and execute incident response strategies, runbooks, and capabilities to continuously improve fraud and abuse detection and prevention.
- Partner cross-functionally with security, data science, legal, and policy teams to build agentic response solutions, refine KPIs, and deliver clear incident reporting.
- Mentor teammates, lead key incident response engineering projects, and elevate quality standards across the team.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of experience leading security or fraud incident response;
- B.S./M.S. in Computer Science or equivalent experience.
- Expert knowledge of Python and SQL, and familiarity with other programming languages
- Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations
- Proven ability to build automated response workflows, leverage threat intelligence, and make risk mitigation recommendations.
- Strong written and verbal communication skills with a track record of driving cross-functional alignment with minimal oversight.
Preferred qualifications
- Broad expertise across fraud and abuse mitigation, risk management, product trust, and threat intelligence in a complex platform environment.
- An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors.
- Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.)
- Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.)
- Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment
- Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges.
Internal Audit - Regulatory Lead, EMEA
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
To advance Stripe’s important mission, we are building a world class Internal Audit (IA) team. Our purpose is to strengthen the organization’s ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. We are consumed with the goal of moving as fast as the business, being powered by technology, and increasing the maturity of Stripe’s controls where it matters the most.
Our IA team is responsible for providing objective assurance on the design and operational effectiveness of Stripe’s internal controls and business processes, its compliance with laws and regulations, its risk management framework, and other governance processes. Organized as a single global function, the team operates under a unified methodology, set of policies, and governance model — with specialized leads who bring deep domain expertise while working in alignment with that shared framework. We’re looking for a leader with extensive finance, operations, fiduciary, and regulatory compliance audit experience who will help us build and scale a global audit program.
What you’ll do
As a senior member of the EMEA IA team you will be central to shaping our audit landscape in one of the most dynamic sectors of FinTech. In this pivotal role, you will help drive the execution of a comprehensive, risk-based internal audit strategy that not only anticipates emerging risks but also aligns seamlessly with our management's vision and regulatory landscape.
As a member of the Internal Audit team, you will harness your expertise in governance, risk management, and internal controls to produce invaluable assessments that empower our Board, Audit Committee, and senior leadership to make informed, strategic decisions. This is more than just an auditing position; it's an opportunity to influence the very framework of our operations, protect our organization from unforeseen challenges, and bolster our commitment to excellence and compliance in the rapidly evolving world of Fintech. If you're looking to make a significant impact and elevate your career in an innovative and supportive environment, this is your chance to step into a role where your insights will drive meaningful change and ensure our continued success.
This position is office-based in London, UK.
Responsibilities
- Lead and execute risk-based internal audits and provide input into a risk-based internal audit strategy that ensures comprehensive, end-to-end audit coverage. This strategy should reflect emerging risks, management priorities, and regulatory obligations.
- Oversee evaluation and testing of governance, risk management, internal controls, compliance, financial reporting, and operational processes to ensure their effectiveness, accuracy, and regulatory compliance.
- Present independent, objective reports directly to the UK Board, Audit Committee, and senior leadership on the effectiveness of internal controls, risk management, and governance processes, communicating complex technical and regulatory risks to senior stakeholders in clear, actionable terms.
- Ability to engage with partners and regulators; help prepare and present audit evidence and findings to enhance confidence in our internal oversight processes.
- Clearly communicate complex risks and impacts to senior stakeholders, including the Board, Audit Committee, and regulators (e.g., FCA, CBI).
- Partner with senior management and cross-functional teams - including engineering, product, treasury, legal, compliance, and operations - to translate audit findings into durable, structured remediation plans with control enhancements, tracking all corrective actions to verified closure.
- Invest in understanding the business to better identify areas of need and opportunities to advise.
- Research and stay current on applicable regulatory requirements and (e.g., GAAP, IFRS, PSD2, EMD2, EBA, etc.), emerging trends and best practices.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 8+ years of experience in internal auditing, risk management, or compliance, preferably within the banking or financial services sector.
- Expertise in auditing financial controls, operations and regulatory compliance.
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- Strong experience in risk-based audit planning, execution, and reporting across governance, compliance, financial reporting, and operational controls.
- Professional certification such as CIA, CPA, CAMS, CRCM or similar is required (or active pursuit).
- Strong analytical skills with experience using data analytics and continuous monitoring tools to support audit activities.
- Excellent written and verbal communication skills; ability to present complex issues clearly to non-technical senior stakeholders.
- Proven ability to lead cross-functional remediation efforts and track closure of corrective actions.
- High degree of integrity, independence, and professional skepticism.
Preferred qualifications
-
- Master’s degree in Accounting, Finance, MBA, or related advanced degree.
- Prior experience in a regulated financial institution or network with complex relationships among network partners.
- Experience with audit management software, automation platforms, and advanced data analytics.
- Demonstrated track record of building continuous audit/monitoring programs.
Product Strategy & Operations - Global Product
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The payments landscape is changing rapidly, and our team is at the forefront of this transformation. Stripe’s Global Product Strategy & Operations team is a small, high impact team. We help run the Global Product organization, which is responsible for helping Stripe and our users expand globally, as well as one of Stripe’s fastest-growing payments business: Adaptive Pricing. We develop the long-term strategic plan for products, drive an operating model that allows the organization to operate at scale, and design and incubate high impact 0→1 initiatives. Whatever it is, we work on what will move the needle most for Stripe.
What you’ll do
In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems that benefit our users.
Responsibilities
- Work on cross-cutting company strategy projects and collaborate with teams to implement changes
- Partner directly with senior leaders and cross functional teams to accelerate progress, solve hard scaling initiatives, and incubate new programs
- Drive analysis and research to help inform our overall strategy and make the right growth decisions for global products
- Help shape the product roadmap for the Global Product business through robust gathering of competitive intelligence, user insights, and data analysis.
- Advise Product, Engineering, GTM & cross-functional leadership teams on where resources should be deployed to maximize long-term strategic value.
- Partner with Finance to drive planning processes, including investment decisions, strategy updates, operational plans, and OKRs.
- Maintain a pulse on the financial health of the Global business, highlighting key metrics and trends and developing action plans to drive improvements.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in a strategy, business operations, or highly analytical role at a technology company, or similar experience in management consulting.
- Ability to add structure and clarity to ambiguous, open-ended problems, and distill complex findings into clear, concise, and actionable recommendations.
- Ability to understand complex, technical products and articulate their value to non-technical audiences.
- Experience leading complex, cross-functional projects with multiple functional stakeholders.
- Exceptional stakeholder management skills, demonstrated by a track record of driving alignment and complex decisions with senior cross-functional leaders.
- Experience working directly with Product and Engineering teams.
- Demonstrated ability to thrive in influence-without-authority environments and contexts with a high degree of ambiguity.
- Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users.
- A “can do” attitude, comfort with ambiguity, and ability to juggle multiple priorities simultaneously.
Preferred qualifications
- Experience working in a fintech or payments-focused technology company.
- Experience working on market entry strategies for businesses expanding globally.
- Experience working with SQL and using data to identify trends, generate insights and solve problems.
- A track record of bringing new products to market and demonstrated ability to drive projects to completion with a high bar for quality.
- Familiarity with financial reporting, P&L management, or business forecasting.
- Experience in leveraging Generative AI tools to enhance analysis or improve operational processes.
Sales Manager, AI
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe is building the economic engine for AI – and it’s working. Today, 88% of the Forbes AI 50 are building on Stripe (and most of the remaining 12% are pre-monetization).
The AI GTM team is focused on helping AI-native businesses monetize and scale. We're in a unique position—partnering with the world's most ambitious AI companies (like OpenAI, Anthropic, ElevenLabs, and NVIDIA) to help them grow. This is one of the fastest growing parts of the business, and we need more great people to help us continue to accelerate.
What you'll do
As a Sales Manager on the AI GTM team at Stripe, you will leverage your sales leadership and product expertise to drive growth through new and existing strategic AI customers. Reporting to the Chief Revenue Officer of AI, you will lead a team of Account Executives responsible for expanding Stripe's relationship with some of the most important AI companies in the world—across payments, billing, and beyond.
You will be instrumental in leading in-depth product discussions with customers, developing consultative and solution-based sales strategies, and building deep knowledge of the AI industry and its unique monetization challenges. You will collaborate closely with Product, Marketing, Product Marketing, and User Operations teams to develop and execute against our go-to-market strategy.
Responsibilities
- Develop the long-term vision for a growing AI GTM team and scale day-to-day operations.
- Lead and manage a team of Account Executives managing existing AI accounts (driving revenue expansion, product attach, and retention) and looking for new business opportunities. Establish strategic plans and objectives to drive growth across the AI GTM business line, guiding execution to KPIs.
- Build and develop a high-performing team, fostering a strong culture of energized and engaged Stripes while investing in the growth and development of your team. Coach and guide the team in developing consultative and solution-based sales skills throughout the sales cycle.
- Be accountable for driving revenue, increasing product attach rates, and growing existing clients at high rates.
- Engage with Product, Marketing, and User Operations teams to influence our product roadmap (you are on the frontier!) and accelerate our growth trajectory for our AI industry users.
- Serve as both an internal and customer-facing expert on Stripe's products, particularly as they apply to AI-native business models (usage-based billing, marketplace payments, embedded finance, agentic commerce).
- Build strong relationships with customer executives (CEO, CFO, CTO) and serve as a trusted advisor on how Stripe can support their growth.
- Create best practices and improve the business and customer engagement model.
Who you are
Sales leader. You are an adept sales leader, capable of engaging in business-level and technical conversations at multiple levels of the organization. You see value in competitive situations and enjoy working on products that require both deep product understanding and technical knowledge, especially for AI industry users.
People developer. You are a strong people leader who builds high-performing teams through coaching, accountability, and culture. You're as comfortable working with clients as with internal stakeholders (including executives) and are excited to become an expert and share your knowledge. You possess an organized, self-starter mindset and excellent communication skills, with a track record for improving the processes and organizations around you.
AI enthusiast. You have deep context in the AI industry and are energized by keeping up with new developments in the space. You bring a user-first mindset— you approach every customer interaction as a consultative partner rather than a transactional seller.
Technically curious. You understand APIs, webhooks, and modern developer tools—and you can hold credible conversations with engineering leaders about how Stripe's infrastructure fits into their stack.
Minimum requirements
- 8+ years of sales leadership experience, launching and growing high-functioning sales teams/products.
- 10+ years of experience in hyper-growth SaaS or technology environments across the AMER region.
- Demonstrated success managing existing/growth customer portfolios and driving revenue expansion.
- Proven ability to be a self-starter, capable of driving business results without significant supervision.
- Ability to understand complex technical requirements and craft solutions across multiple stakeholders.
- Deep understanding of AI industry dynamics, business models, and monetization strategies (usage-based pricing, API-first distribution, agentic commerce).
- Strong product acumen—ability to learn and articulate complex product capabilities, understand how they work technically, and connect them to user needs.
- Excellent verbal and written communication skills, including strong presentation skills for in-person meetings with multiple stakeholders.
- An enthusiastic "roll up your sleeves" mentality.
- Proven ability to lead complex negotiations involving bespoke agreements with commercial and enterprise businesses.
Preferred qualifications
- Industry experience in payments, financial infrastructure, developer tools, or AI/ML platforms.
- Existing relationships within the AI ecosystem (AI labs, AI-native SaaS companies, developer platforms).
- Experience selling complex platform solutions involving multiple products.
- Prior experience at a growth-stage software company or a leading payments/fintech company.
- Familiarity with Stripe's product suite and how AI companies leverage financial infrastructure to scale.
The full posting opens here — pay, setting and the full description, without leaving the list.